Four Points by Sheraton San Jose Downtown

3.0 star property
Hotel with a fitness center, a short walk to CSU San Jose State University

Choose dates to view prices

Photo gallery for Four Points by Sheraton San Jose Downtown

Lobby sitting area
Outdoor dining
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby lounge
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
211 S First Street, San Jose, CA, 95113
  • San Jose McEnery Convention Center
    ‪4 min walk‬
  • CSU San Jose State University
    ‪6 min walk‬
  • SAP Center at San Jose
    ‪18 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪10 min drive‬

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Room options

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Jose

Located in Downtown San Jose, Four Points by Sheraton San Jose Downtown is within a 5-minute walk of San Jose McEnery Convention Center and within 15 minutes of other popular attractions like CSU San Jose State University. This 3-star hotel has 86 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • San Jose Civic Auditorium - 4 min walk - 0.3 miles
  • San Jose McEnery Convention Center - 4 min walk - 0.3 miles
  • CSU San Jose State University - 6 min walk - 0.4 miles
  • San Pedro Square - 9 min walk - 0.5 miles
  • SAP Center at San Jose - 18 min walk - 1.0 mile

Getting around

  • San Antonio Station - 3 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Nirvana Soul - ‬2 min walk
  • ‪3Below Theaters & Lounge - ‬3 min walk
  • ‪Silicon Valley Capital Club - ‬3 min walk
  • ‪Mama Kin Libations & Revelry - ‬5 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Four Points by Sheraton San Jose Downtown

Hotel with a fitness center, a short walk to CSU San Jose State University
Renovated in 2016, Four Points by Sheraton San Jose Downtown offers a gym, free WiFi in public areas, and a business center. Self parking is available for USD 42 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include express check-out, a terrace, and a banquet hall.
55-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

Chinese (Mandarin), English, Filipino, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 18 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Jose
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Frequently asked questions

Is free cancellation available at Four Points by Sheraton San Jose Downtown?

Four Points by Sheraton San Jose Downtown provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Four Points by Sheraton San Jose Downtown?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton San Jose Downtown on May 17, 2025 start from $122.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Four Points by Sheraton San Jose Downtown?

This hotel is situated in Downtown San Jose, just steps from Plaza de Cesar Chavez and Montgomery Theater, and within a short walk of San Jose Civic Auditorium. You'll also find SAP Center at San Jose and PayPal Park within a short drive.

Will I be able to park at Four Points by Sheraton San Jose Downtown?

Yes, uncovered parking is offered for USD 42 per night with in/out privileges. Accessible parking is also available for guests.

Does Four Points by Sheraton San Jose Downtown have a casino?

No, Four Points by Sheraton San Jose Downtown doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton San Jose Downtown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Four Points by Sheraton San Jose Downtown?

Couples will appreciate amenities like a bar, a restaurant, and a terrace at this hotel.

Does Four Points by Sheraton San Jose Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton San Jose Downtown have a restaurant that serves breakfast?

No, Four Points by Sheraton San Jose Downtown doesn't have a restaurant that serves breakfast.

Does Four Points by Sheraton San Jose Downtown allow pets to stay free of charge?

No, pets aren't allowed at Four Points by Sheraton San Jose Downtown though service animals are welcome.

Are there connecting rooms at Four Points by Sheraton San Jose Downtown?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Four Points by Sheraton San Jose Downtown?

The closest major airport to Four Points by Sheraton San Jose Downtown is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 4.1 mi away (10 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 25.4 mi away (35-minute drive).

Are there rooms with balconies at Four Points by Sheraton San Jose Downtown?

No, there aren't any guestrooms with balconies at Four Points by Sheraton San Jose Downtown.

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 557 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 74 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t use room service but I had a great stay! The only thing I can say is, they should offer a breakfast bar especially when the their competitors are Hilton and the Marriot hotels, tuey offer an amazing breakfast bar! I paid 20 dollars more for a hotel that didn’t offer breakfast. I would stay here again and being my daughter cheers which is why we were there I would stay again,,but I would hope they made a breakfast bar!
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room

Nice big room .not much of a view but we sis have 2 windows that over looked an alley. Room clean and hot water in shower all are priority. I have stayed at hotel before and i will continue to do so
Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Amenities
Love this place, our go to in san jose
Stayed 2 nights in Dec 2024

6/10 Okay

Jungeun

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room only had a very light blanket and no comforters, which made it a bit chilly for me. The heater was so noisy, that I thought it was a dryer running upstairs. Along with various trolley and street noises throughout the night. I did reach out to the front desk for an extra blanket, but unfortunately, they were unavailable until later in the evening. It was a bit challenging to get comfortable, as I kept finding myself getting up throughout the night because I was feeling cold.
Stayed 1 night in Jan 2025

10/10 Excellent

carlos

Stayed 1 night in Dec 2024

10/10 Excellent

Alfani

Stayed 1 night in Jan 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and accessibility
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben

Liked: Amenities
It was located right where we wanted to be
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Stayed 1 night in Dec 2024

6/10 Okay

Michael, Sunset Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jack hammering at building outside our window
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

8/10 Good

John

Stayed 3 nights in Dec 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Silvia, San Ramon

Stayed 1 night in Dec 2024

10/10 Excellent

Marcial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ludwig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not in the safest area of downtown…
Stayed 1 night in Dec 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024