Four Points by Sheraton San Jose Downtown

3.0 star property
Hotel with a restaurant, steps from Silicon Valley

Choose dates to view prices

Photo gallery for Four Points by Sheraton San Jose Downtown

Lobby sitting area
Exterior
Interior entrance
Outdoor dining
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

View in a map
211 S First Street, San Jose, CA, 95113
  • Place, Plaza de Cesar Chavez
    ‪2 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪3 min walk‬
  • Place, San Jose Civic Auditorium
    ‪3 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(77 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

San Jose

Located in Downtown San Jose, Four Points by Sheraton San Jose Downtown is adjacent to Silicon Valley and within a 5-minute walk of other popular sights like San Jose McEnery Convention Center. This 3-star hotel has 86 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Plaza de Cesar Chavez - 2 min walk - 0.1 miles
  • San Jose McEnery Convention Center - 3 min walk - 0.2 miles
  • San Jose Civic Auditorium - 3 min walk - 0.2 miles
  • CSU San Jose State University - 5 min walk - 0.3 miles
  • San Jose Center for the Performing Arts - 7 min walk - 0.4 miles

Getting around

  • San Antonio Station - 3 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Nirvana Soul - ‬2 min walk
  • ‪Original Joe's San Jose - ‬1 min walk
  • ‪Eos & Nyx - ‬3 min walk
  • ‪Bijan Bakery & Cafe - ‬2 min walk

About this property

Four Points by Sheraton San Jose Downtown

Hotel with a restaurant, steps from Silicon Valley
Renovated in 2016, Four Points by Sheraton San Jose Downtown offers a gym, free WiFi in public areas, and a business center. Self parking is available for USD 42 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include express check-out, a terrace, and a TV in a common area.
55-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 18 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
Four Points Sheraton San Jose
San Jose Four Points
San Jose Four Points Sheraton
San Jose Sheraton Four Points
Sheraton Four Points San Jose
Sheraton San Jose Four Points
Four Points Sheraton San Jose Hotel
Four Points By Sheraton San Jose Downtown Hotel San Jose
4 Points By Sheraton San Jose Downtown
Four Points Sheraton San Jose Downtown Hotel
Four Points Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose
Four Points By Sheraton Jose
Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Frequently asked questions

Is free cancellation available at Four Points by Sheraton San Jose Downtown?

Four Points by Sheraton San Jose Downtown provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Four Points by Sheraton San Jose Downtown?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton San Jose Downtown on Dec 11, 2025 start from $122.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Four Points by Sheraton San Jose Downtown?

This hotel is situated in Downtown San Jose within a short 1-minute walk of Silicon Valley and also 18 minutes on foot from SAP Center at San Jose. You'll also find PayPal Park and Winchester Mystery House within a short drive.

Is parking available on site at Four Points by Sheraton San Jose Downtown?

Yes, uncovered parking is offered for USD 42 per night with in/out privileges. Accessible parking is also available for guests.

Does Four Points by Sheraton San Jose Downtown have a casino?

No, Four Points by Sheraton San Jose Downtown doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton San Jose Downtown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Four Points by Sheraton San Jose Downtown?

Couples will appreciate amenities like a bar, a restaurant, and a terrace at this hotel.

Are there hot tubs at Four Points by Sheraton San Jose Downtown?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton San Jose Downtown have a restaurant that serves breakfast?

No, Four Points by Sheraton San Jose Downtown doesn't have a restaurant that serves breakfast.

Does Four Points by Sheraton San Jose Downtown allow pets to stay free of charge?

No, pets aren't allowed at Four Points by Sheraton San Jose Downtown though service animals are welcome.

Does Four Points by Sheraton San Jose Downtown have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Four Points by Sheraton San Jose Downtown?

The closest major airport to Four Points by Sheraton San Jose Downtown is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 4.1 mi away (10 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 25.4 mi away (35-minute drive).

Are there rooms with balconies at Four Points by Sheraton San Jose Downtown?

No, there aren't any guestrooms with balconies at Four Points by Sheraton San Jose Downtown.

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1008 reviews
Rating 8 - Good. 201 out of 1008 reviews
Rating 6 - Okay. 98 out of 1008 reviews
Rating 4 - Poor. 31 out of 1008 reviews
Rating 2 - Terrible. 48 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The staff doesn’t really care and when they ran out of coffee they did not even care to provide a solution. Charged my card for the parking without me acknowledging it
Stayed 1 night in Sep 2025

8/10 Good

Nilesh, Los Angeles

Traveled with family
Liked: Cleanliness
Great location if you are visiting sjsu. Rooms are modern, spacious and clean. For parking, there's a public lot next to the property which is cheaper. Staff will guide you if you ask.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Nice will stay here agin
Stayed 1 night in Sep 2025

8/10 Good

Antone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel actually nice but room safe could not be fixed after 2 attempts
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. I loved the location but did not enjoy hearing the trains in the morning. Overall good stay
Stayed 2 nights in May 2025

6/10 Okay

Maria

Stayed 1 night in Jul 2025

10/10 Excellent

glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel, great service, and good food.

this hotel is a renovated landmark right in the heart of san jose. the staff greeted me like i was a family member. the room was very nice and well appointed. the Mosaic bar and restaurant is attached to the hotel and has very good food. you dont need valet parking since secure self parking is located adjacent to the hotel. no pool, but a relaxing outdoor courtyard.
Stayed 2 nights in Aug 2025

8/10 Good

Zarina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2025

10/10 Excellent

Tai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rocio

Stayed 1 night in Jun 2025

10/10 Excellent

Staci

Stayed 1 night in Aug 2025

10/10 Excellent

Logan

Stayed 1 night in Aug 2025

4/10 Poor

ROBERT

Traveled with partner
Disliked: Amenities, property conditions & facilities
REST. NOT OPEN OR LIMITED IN THE HOTEL . PARKING FOR GUEST THE SAME AS PARKING FOR NO GUEST -PRICE. (42.00 VS 43.00 PER DAY) OLD INTERIOR AND EXTERIOR.
Stayed 2 nights in Aug 2025

8/10 Good

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and clean. Wasn’t a huge fan of the parking situation because there is no entry to the hotel through the parking lot that I could see. Other than that, I would stay there again.
Stayed 1 night in Aug 2025

4/10 Poor

Richard

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is pretty nice bits it’s starting to have problems. For the past two days my room doesn’t have hot water and they can’t seem to fix the problem. The person at the front desk keeps telling me that they will fix it but it hasn’t been solved yet. Too bad because it’s a reasonably priced, clean, boutique style property in a good area. If it wasn’t for the hot water problem I would review them much better. After this experience, I can’t recommend it and wouldn’t stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got here, so far so good. Easy check in, friendly staff, and good bar\restaurant. Bartender and wait staff helpful and friendy.
Stayed 1 night in Aug 2025

10/10 Excellent

Nikkia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Location is good but a bit noisy in the morning. Nice room, clean and spacious Jr. Suite. Fridge, good cable, in-room coffee. Would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Times

Stayed 1 night in Aug 2025