Four Points by Sheraton San Jose Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton San Jose Downtown

Interior entrance
Lounge
Hallway
Exterior
Outdoor dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
211 S First Street, San Jose, CA, 95113
  • Place, San Jose McEnery Convention Center
    ‪3 min walk‬
  • Place, San Jose Civic Auditorium
    ‪3 min walk‬
  • Place, CSU San Jose State University
    ‪3 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(80 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Double Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

San Jose

Located in Downtown San Jose, Four Points by Sheraton San Jose Downtown is adjacent to Silicon Valley and within a 5-minute walk of other popular sights like San Jose McEnery Convention Center. This 3-star hotel has 86 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Plaza de Cesar Chavez - 2 min walk - 0.1 miles
  • San Jose McEnery Convention Center - 3 min walk - 0.2 miles
  • San Jose Civic Auditorium - 3 min walk - 0.2 miles
  • CSU San Jose State University - 3 min walk - 0.2 miles
  • The Tech Interactive - 5 min walk - 0.3 miles

Getting around

  • San Antonio Station - 3 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Campus Burgers - ‬4 min walk
  • ‪Nirvana Soul - ‬2 min walk
  • ‪Whispers Cafe and Creperie - ‬3 min walk
  • ‪Corner Market Kitchen - ‬3 min walk
  • ‪Original Joe's San Jose - ‬1 min walk

About this property

Four Points by Sheraton San Jose Downtown

Guests of Four Points by Sheraton San Jose Downtown enjoy a gym, free WiFi in public areas, and a business center. Self parking is available for USD 42 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include express check-out, a banquet hall, and a vending machine.
55-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 18 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
Four Points Sheraton San Jose
San Jose Four Points
San Jose Four Points Sheraton
San Jose Sheraton Four Points
Sheraton Four Points San Jose
Sheraton San Jose Four Points
Four Points Sheraton San Jose Hotel
Four Points By Sheraton San Jose Downtown Hotel San Jose
4 Points By Sheraton San Jose Downtown
Four Points Sheraton San Jose Downtown Hotel
Four Points Sheraton San Jose Downtown
Four Points By Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose
Four Points By Sheraton Jose
Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Frequently asked questions

Is free cancellation available at Four Points by Sheraton San Jose Downtown?

Four Points by Sheraton San Jose Downtown provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Four Points by Sheraton San Jose Downtown?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton San Jose Downtown on May 14, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Four Points by Sheraton San Jose Downtown?

This hotel is situated in Downtown San Jose, just steps from Silicon Valley and Plaza de Cesar Chavez, and within a short walk of San Jose Civic Auditorium. You'll also find SAP Center at San Jose and PayPal Park within a short drive.

Will I be able to park at Four Points by Sheraton San Jose Downtown?

Yes, uncovered parking is offered for USD 42 per night with in/out privileges. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Four Points by Sheraton San Jose Downtown have a casino?

No, Four Points by Sheraton San Jose Downtown doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton San Jose Downtown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Four Points by Sheraton San Jose Downtown?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include free WiFi.

Are there hot tubs at Four Points by Sheraton San Jose Downtown?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton San Jose Downtown have a restaurant that serves breakfast?

No, Four Points by Sheraton San Jose Downtown doesn't have a restaurant that serves breakfast.

Does Four Points by Sheraton San Jose Downtown allow pets to stay free of charge?

No, pets aren't allowed at Four Points by Sheraton San Jose Downtown though service animals are welcome.

Are there connecting rooms at Four Points by Sheraton San Jose Downtown?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Four Points by Sheraton San Jose Downtown?

The closest major airport to Four Points by Sheraton San Jose Downtown is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 4.1 mi away (10 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 25.4 mi away (35-minute drive).

Can I book a room with a balcony at Four Points by Sheraton San Jose Downtown?

No, there aren't any guestrooms with balconies at Four Points by Sheraton San Jose Downtown.

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1012 reviews
Rating 8 - Good. 197 out of 1012 reviews
Rating 6 - Okay. 83 out of 1012 reviews
Rating 4 - Poor. 31 out of 1012 reviews
Rating 2 - Terrible. 42 out of 1012 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Apana

Stayed 1 night in Jan 2026

10/10 Excellent

Helana

Liked: Cleanliness, staff & service, amenities
Great customer service and warm inviting room
Stayed 1 night in Jan 2026

10/10 Excellent

Amyrah

Stayed 1 night in Jan 2026

10/10 Excellent

Greg

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Yes, it was a great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous and comfy
Stayed 2 nights in Jan 2026

10/10 Excellent

Silvia

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very clean room, comfortable bed and staff was very friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren

Stayed 2 nights in Jan 2026

8/10 Good

Jane, New Paltz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and friendly and obliging staff. The room was fine and clean. A bit of an old world charm. Nice to have a coffee maker in the room.
Stayed 4 nights in Jan 2026

10/10 Excellent

Amber

Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

Eleuza

Stayed 1 night in Jan 2026

6/10 Okay

Elvia, San Pablo

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location is close to the Ritz which was the venue we were attending. Entrance is not visible from the street. Overall a clean and quiet hotel. I hate hotel sliding bathroom doors with no lock so points deducted for that.
Stayed 1 night in Jan 2026

10/10 Excellent

Ivan

Stayed 1 night in Jan 2026

4/10 Poor

Maria

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Television was not working. From check in to after we left room to go to a show, someone from the hotel was in the room. (over 4 hours after check in) It didn’t allow us to rest and made us feel uncomfortable leaving our stuff in the room.
Stayed 2 nights in Jan 2026

4/10 Poor

Manuel

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was fantastic. Did not like the 46 dollar parking fee and the restaurant charged ridiculous prices for an 8 ounce tap beer
Stayed 1 night in Jan 2026

4/10 Poor

Jesse

Traveled with group
Disliked: Cleanliness, amenities
I was driving up from Los Angeles and checked in over the phone at 4 PM, When I arrived at 2:30AM, they had checked me into the wrong room (A queen) when I had a junior suite for my roommates and I. I had to sleep on an uncomfortable cot they hastily provided. Luckily, they made me whole and gave me my correct room for my second night.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff nice big clean room. Close walk to everything..
Stayed 1 night in Jan 2026

10/10 Excellent

Cunli

Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Jan 2026

8/10 Good

Clara

Stayed 1 night in Jan 2026

6/10 Okay

Edison

Liked: Cleanliness, staff & service
It was average
Stayed 3 nights in Jan 2026