Four Points by Sheraton San Jose Downtown

3.0 star property
Hotel with a restaurant, a short walk to CSU San Jose State University

Choose dates to view prices

Photo gallery for Four Points by Sheraton San Jose Downtown

Lobby sitting area
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Outdoor dining
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
211 S First Street, San Jose, CA, 95113
  • San Jose McEnery Convention Center
    ‪3 min walk‬
  • CSU San Jose State University
    ‪5 min walk‬
  • SAP Center at San Jose
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

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Room options

Junior Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Jose

Located in Downtown San Jose, Four Points by Sheraton San Jose Downtown is within a 5-minute walk of San Jose McEnery Convention Center and within 15 minutes of other popular attractions like CSU San Jose State University. This 3-star hotel has 86 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • San Jose McEnery Convention Center - 3 min walk - 0.2 miles
  • San Jose Civic Auditorium - 3 min walk - 0.2 miles
  • CSU San Jose State University - 5 min walk - 0.3 miles
  • San Pedro Square - 8 min walk - 0.5 miles
  • SAP Center at San Jose - 16 min walk - 0.9 miles

Getting around

  • San Antonio Station - 3 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Nirvana Soul - ‬2 min walk
  • ‪3Below Theaters - ‬3 min walk
  • ‪Silicon Valley Capital Club - ‬3 min walk
  • ‪Mama Kin Libations & Revelry - ‬5 min walk
  • ‪Voltaire Coffee House - ‬4 min walk

About this property

Four Points by Sheraton San Jose Downtown

Hotel with a restaurant, a short walk to CSU San Jose State University
Renovated in 2016, Four Points by Sheraton San Jose Downtown offers a gym, free WiFi in public areas, and a business center. Self parking is available for USD 42 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include express check-out, a terrace, and a banquet hall.
55-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

Chinese (Mandarin), English, Filipino, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1911
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 18 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Is free cancellation available at Four Points by Sheraton San Jose Downtown?

Four Points by Sheraton San Jose Downtown provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Four Points by Sheraton San Jose Downtown?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton San Jose Downtown on Jun 26, 2025 start from $122.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Four Points by Sheraton San Jose Downtown?

This hotel is situated in Downtown San Jose, just steps from Plaza de Cesar Chavez and Montgomery Theater, and within a short walk of San Jose Civic Auditorium. You'll also find SAP Center at San Jose and PayPal Park within a short drive.

Will I be able to park at Four Points by Sheraton San Jose Downtown?

Yes, uncovered parking is offered for USD 42 per night with in/out privileges. Accessible parking is also available for guests.

Does Four Points by Sheraton San Jose Downtown have a casino?

No, Four Points by Sheraton San Jose Downtown doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton San Jose Downtown?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Four Points by Sheraton San Jose Downtown?

Couples will appreciate amenities like a bar, a restaurant, and a terrace at this hotel.

Does Four Points by Sheraton San Jose Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton San Jose Downtown have a restaurant that serves breakfast?

No, Four Points by Sheraton San Jose Downtown doesn't have a restaurant that serves breakfast.

Does Four Points by Sheraton San Jose Downtown allow pets to stay free of charge?

No, pets aren't allowed at Four Points by Sheraton San Jose Downtown though service animals are welcome.

Are there connecting rooms at Four Points by Sheraton San Jose Downtown?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Four Points by Sheraton San Jose Downtown?

The closest major airport to Four Points by Sheraton San Jose Downtown is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 4.1 mi away (10 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 25.4 mi away (35-minute drive).

Are there rooms with balconies that I can book at Four Points by Sheraton San Jose Downtown?

No, at Four Points by Sheraton San Jose Downtown, there aren't any guestrooms that list a balcony.

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 572 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

I love this hotel. I plan to stay here any time I am in San Jose.
Stayed 1 night in Mar 2025

6/10 Okay

Neale

Business traveler
Liked: Cleanliness
This hotel was right in the middle of San Jose, with all the one way streets, crowding the traffic. Was woken up at 4 AM by a garbage truck backing up and beeping at its loudest for over a minute! The restaurant did not open until 7:30, way to late for most business travelers, although a 6:30 time was posted on the door! The parking cost $47/night for self park. I will not stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Johnny

Stayed for business. Would stay again
Stayed 2 nights in Mar 2025

8/10 Good

Jason

Business traveler
Liked: Staff & service, amenities
Decent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin, Centennial

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Leonardo

Disliked: Staff & service
They ask for $150 deposit and never got it back,
Stayed 1 night in Feb 2025

8/10 Good

Dennise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to many places downtown and was very convenient. Loved the ease to get to my room since the hotel is small, but doesn’t feel like comfort is compromised.
Stayed 2 nights in Mar 2025

4/10 Poor

John

Stayed 1 night in Mar 2025

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

JAMES, Aptos

Comfortable room, friendly staff, affordable!
Stayed 1 night in Feb 2025

10/10 Excellent

Debby

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Tawnny

Traveled with partner
Liked: Staff & service, property conditions & facilities
Loved staying here. Smells Amazing when you walk in. Very clean, quiet, and modern looking. Convenient restaurant and bar within the hotel. Only downside is you have to pay $45 for parking a day.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan, Visalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Fun area, room was clean, & staff was great!
Stayed 1 night in Feb 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Feb 2025

8/10 Good

Tammy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Book of Morman Bible on Nightstand? No thank you!

The lobby is a little old and could use a refresh. The restaurant was supposed to be open daily for breakfast but wasn't. The room was large and comfortable, though for me the blanket was way to light weight. But the real turn off was having a Book of Morman Bible and Bible on the nightstand, which I found completely inappropriate and disconcerting. For that reason, I would NOT stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Pleased

Clean room. Friendly staff. Excellent location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Igmedio

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the event: Genesis X2. Good quality service when I needed help with something. Overall, a very pleasant experience.
Stayed 4 nights in Feb 2025

6/10 Okay

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is a nice property. However, having double hung, single pane window in a downtown area isn’t optimal. Super loud at night when all the surrounding businesses receive supplies from trucks in the middle of the night. The trolly blaring its horn all night long doesn’t hel. I had about an hour of reprieve at 5am. If you’re not sensitive to noise when you’re trying to sleep, a very nice property with a long history. If street noise keeps you up, this might not be the place. I should note I live in the country and it’s dead silence at night. Nearly all other accommodations I’ve stayed have never bothered me. This one is just a little louder than the rest.
Stayed 3 nights in Feb 2025

4/10 Poor

Francisco

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

emily

Liked: Cleanliness, staff & service
The staff was excellent! So friendly and helpful. My only criticism is that the bed was so soft. I could’ve switched rooms, but I figured all the beds would be that soft …seriously way too soft.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We been coming to this place for over 4 years great time every time
Stayed 1 night in Feb 2025