Hotel as a whole was great, staff with the exception of one person was awesome very polite and willing to assist where needed. In room late night dining was horrible with service and very expensive. First night we ordered food and it never showed up I finally called an hour later and canceled. Second time I made sure to call after 30 minutes and was told it was on the way up 45 minutes later it arrived and the order wasn’t correct.
I love the vibe and the setting it was a very nice hotel !
The hotel was extremely clean and the staff was very helpful and nice. The view from the lobby was amazing!
The property was clean. Staff was accommodating.
The room and facilities are excellent. The problem was amenities: there was supposed to be a complementary breakfast buffet, but when I arrived was told that I had to wait a long while for a seat. Since I had to be at a meeting I could not wait. All I needed was a cup of coffee and a roll to go. The hostess was a bit snide when I suggested just sitting at the bar or grabbing-and-going. It's a small thing, but disrupted my entire day because I had to skip breakfast.
Numerous issues with amenities and computer glitches. Room keys and mini bar phantom charges. No menus in room or at the restaurant for lunch. Very disappointing.
showers did not work at this property. staff was snobby and rude. AVOID THIS HOTEL AT ALL COSTS.
I bought one Room, 2 Queen Beds, View (Water View). But they gave me a room facing the construction and having a single bed. They did not change my room despite my appeal. And two people had a breakfast we paid 80 dollars. I will also investigate what money they have withdrawn from my credit card account at $136.38.
Beautiful property and very comfortable rooms. Staff was inattentive and a bit snobbish to he honest. We were there for a single day and wanted to relax before starting a long evening and big plans for the night, but the pool was closed. The next day when we did spend time at the pool it was crowded and really nothing special about it but the view. Overall, a nice place to check out, but I wouldn't be interested to come back here.
The non-refundability of this booking was buried in fine print. Unlike seemingly any other property on Orbitz, they were unwilling to change or cancel my reservation, even with 4 months notice. Never, ever, will I consider booking here again.
We loved the location and how modern it is. However, we felt it is not kid friendly and restaurant is way overpriced for San Diego
It was advertised as 2 queen beds or one king. I never was allowed an option to pick which i preferred and i called orbitz and was assured a room with 2 queens. Upon check in my room was one king only and they did not have any other rooms available for me. Not acceptable when you aren’t traveling alone.
The staff was very welcoming and friendly and its in a central location, within walking distance from many eateries and breweries.
Located in Downtown San Diego, InterContinental San Diego is within a 10-minute walk of popular sights such as USS Midway Museum and Maritime Museum of San Diego. This 4-star hotel has 400 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and a 24-hour fitness center.
Enjoy dining at the hotel's 2 onsite restaurants: Vistal Bar + Restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner; Del Frisco's Double Eagle offers relaxing ocean views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.
All of InterContinental San Diego's 400 air-conditioned rooms provide minibars, free long-distance calls, and free local calls. 57-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free bottled water, safes, and ironing boards are other standard amenities.
Built in 2018, the brand new InterContinental San Diego offers an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Valet parking is available for USD 52 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Hotel as a whole was great, staff with the exception of one person was awesome very polite and willing to assist where needed. In room late night dining was horrible with service and very expensive. First night we ordered food and it never showed up I finally called an hour later and canceled. Second time I made sure to call after 30 minutes and was told it was on the way up 45 minutes later it arrived and the order wasn’t correct.
Thank you for your review and please accept my sincere apologies for your in room dining experience. I will share with our team. Glad the rest of your stay was great.
I love the vibe and the setting it was a very nice hotel !
Thank you for your review and we believe we have a special place.
The hotel was extremely clean and the staff was very helpful and nice. The view from the lobby was amazing!
Thank you for your great review.
Thank you for your 5 out of 5 rating.
The property was clean. Staff was accommodating.
Thank you for the review.
Thank you for the rating.
Thank you for the rating.
The room and facilities are excellent. The problem was amenities: there was supposed to be a complementary breakfast buffet, but when I arrived was told that I had to wait a long while for a seat. Since I had to be at a meeting I could not wait. All I needed was a cup of coffee and a roll to go. The hostess was a bit snide when I suggested just sitting at the bar or grabbing-and-going. It's a small thing, but disrupted my entire day because I had to skip breakfast.
Thank you for your review. Please accept my sincere apologies and I will personally review your comments with our Food & Beverage Team.
Thank you
We are sorry to see you did not have a great experience with us. We would appreciate any feedback you can provide us so we may solve for you.