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Recent guest reviews

Great bed, shower, breakfast, parking and staff. Nice location great walking distance to many areas.

It was very clean and comfortable, I loved the pool outside and the outside sitting space.

Everything was perfect. Location is great to walk downtown. Has little balconies. Good breakfast. Great staff!

The property was conveniently located to an event I was in town for. I arrived for check-in at night and felt my safety was at risk when I came across a homeless man in the parking garage who appeared under the influence, pacing the floor I was parked on, and at one point exposing himself. After over 20 minutes of waiting in my car for the man to leave, security finally showed up looking to escort the man. It was not until then that I finally felt safe to walk out of my car with my family and into the elevators that lead directly into the hotel lobby. What I noticed immediately is there are no security cameras in the parking garage or elevators for the security and safety of the guests. The rest of my trip was uneventful and had a great stay otherwise. Rooms were neat and clean and the complimentary breakfast was wonderful. If I were to visit the area again, I will probably be inclined to stay outside of the downtown area.

First of all the staff at this property was amazingly friendly! From the van driver to the front desk who accommodated my son and I amazingly. The room was well appointed, large and very clean. Only beef is there were no hooks in the bathroom to hang used towels. Otherwise the place was spectacular!!

The hotel was smack dab within walking distance (or shuttle/ Uber under $20) of everything we wanted to do- Midway Museum, the Zoo, Gaslamp, Sunset Cliffs, Old Town...the property was quiet and breakfast every morning was on point- a great selection of healthy food and the Cinnabon station was a treat! My only not-great is that the pool wasn’t indicated on any of the signs and I just didn’t feel like asking. I’m not sure we would have had time to swim anyway but it would have been nice to know where the pool was. Despite that, our stay here was exceptionally enjoyable and the staff were helpful with every question we had. If I return to SD, I’ll definitley stay here again.

Very central to USS midway, zoo, Balboa park, restaurants, free shuttle to most attractions. Once they didn't have a shuttle and I took a lyft. They paid me back immediately. Rooms are clean, we were in the newly renovated unit downstairs and they are massive.

Beautiful hotel, fabulous people. Everyone is so friendly and accommodating. Would highly recommend.

Wonderful staff from van driver to front desk. The only downside was I ended up with a handicap accessible room close to noisy a/c units. However, it was a last minute booking at a very affordable rate during a convention.

Hotel staff was very kind and helpful with everything from finding transportation to navigating technology issues. They were a tremendous help at 12:30 AM when my six year old woke the room with a visit from the stomach flu. The staff brought fresh bedding and cleaning supplies to my rescue. They were great and inquired about him in the morning to make sure he was ok. They were really wonderful. Loved our stay at this hotel despite an unfortunate visit from the flu.

Hotel is in a nice location in Downtown , very close to Balboa Park , only 3 minuets driving distance. Parking is expensive $19/day. But you can park on the street overnight if you are lucky to find a spot. The hotel inside looks new ,maybe it was renevated recently. Our room was on the first floor, you can hear the person walking on the second floor and your neighbor talking. We have to ask to change a room on the third floor which is on the top floor. The flushing sound of toilet is very loud , and does not work. Otherwise it’s fine.

It was great. I’d come back and my room was clean. Never needed anything extra. The surrounding area was central and everything in walking distance. The only thing I didn’t like was paying for 20$ a day for parking and it was limited & very small garage. Every corner felt like I was going to hit the wall. Overall the breakfast in the morning was really good w/ a little bit of variety & fresh coffee. My husband and I would definitely go back.

The Hotel was great. Room was clean and fresh. The hotel staff was friendly. Breakfast was more than adequate.

Our stay was very pleasant. Staff were professional, flexible, friendly and very helpful, from housekeeping, maintenance, breakfast, and shuttle driver to lobby clerk.

The staff here are friendly and helpful. However, our room was not the cleanest. Food crumbs on the floor. Hair in the sink and drain. Tooth paste stain in the sink. Water puddle in the mini fridge. Stains on comforters. Air conditioning unit was falling apart. It took 10 minutes of running water to get a hot shower. Considering they have water saving everything, this is a huge waste. I had a knee scooter and needed an elevator. One day we came in and it was out of order, with no notice.

Great hotel in the heart of downtown. Great breakfast which includes cold and hot items. Fresh fruits and pancakes.

7th Ave San Diego CA

Hotel highlights

  • Walking distance to Balboa Park and San Diego City College
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown San Diego, Holiday Inn Express San Diego Downtown is within a 10-minute walk of popular sights such as Balboa Park and San Diego City College. This 148-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 9:30 AM. Enjoy a leisurely bite to eat at Cocina 35, the hotel's onsite restaurant. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 148 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.


Property features

At Holiday Inn Express San Diego Downtown, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 21.00 per day, or you can take advantage of the free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and a computer station.

Room options

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking, City View

2 Queen Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking (With Sofa Bed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Deluxe Suite, Multiple Beds, Accessible, Non Smoking (Hearing, Transfer Shower)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Holiday Inn Express San Diego Downtown

Everyone (36) Couples (19) Business (11) Family (12) Other (6) Friends (9)
5
Everyone

Great bed, shower, breakfast, parking and staff. Nice location great walking distance to many areas.

By on Nov 14, 2019

4
Everyone

By on Oct 15, 2019

Review comment responded on Oct 24, 2019

I want to thank you for the feedback you have provided about our hotel. We look forward to having you back as our guest.

5
Partner Couples

It was very clean and comfortable, I loved the pool outside and the outside sitting space.

By on Aug 25, 2019

Review comment responded on Aug 26, 2019

Good Morning, Thank you so much for taking time to review our property. I am glad you enjoyed your time with us and we hope to see you again next time you are in the area.

5
Business Business Travelers

Everything was perfect. Location is great to walk downtown. Has little balconies. Good breakfast. Great staff!

By on Aug 5, 2019

Review comment responded on Aug 19, 2019

Good Morning, Thank you so much for taking time yo review our property we hope to see you again in the future. Best Regards, Courtney

2
Families Family with small children Families

The property was conveniently located to an event I was in town for. I arrived for check-in at night and felt my safety was at risk when I came across a homeless man in the parking garage who appeared under the influence, pacing the floor I was parked on, and at one point exposing himself. After over 20 minutes of waiting in my car for the man to leave, security finally showed up looking to escort the man. It was not until then that I finally felt safe to walk out of my car with my family and into the elevators that lead directly into the hotel lobby. What I noticed immediately is there are no security cameras in the parking garage or elevators for the security and safety of the guests. The rest of my trip was uneventful and had a great stay otherwise. Rooms were neat and clean and the complimentary breakfast was wonderful. If I were to visit the area again, I will probably be inclined to stay outside of the downtown area.

By , from Miami on Jun 17, 2019

Review comment responded on Jun 21, 2019

Good Evening, Thank you for taking the time to give us your feedback. I am sorry to hear about the experience you had in the parking garage. I know that can be really scary. I will share your comments with our General Manager as well as the Parking Manager, to best assess how to handle this issue moving forward. Thank you again for your comments! Warm regards, Patrick D. Guest Services

5
Families

First of all the staff at this property was amazingly friendly! From the van driver to the front desk who accommodated my son and I amazingly. The room was well appointed, large and very clean. Only beef is there were no hooks in the bathroom to hang used towels. Otherwise the place was spectacular!!

By on Feb 27, 2019

Review comment responded on Feb 28, 2019

Good Afternoon, Thank you for taking time to review our property. I will pass along your kind words to the shuttle drivers. I will touch base with the engineers at this property to see what we can do in regards to adding hooks i the bathrooms to make it more convenient to hang up towels before and after you get out of the shower. Once again that you for your kind review and we look forward to seeing you again in the future. Best Regards, Courtney M Loyalty Champion/Supervisor

5
Everyone

By on Feb 25, 2019

Review comment responded on Apr 1, 2019

Thank you for your feedback

5
Partner Couples

The hotel was smack dab within walking distance (or shuttle/ Uber under $20) of everything we wanted to do- Midway Museum, the Zoo, Gaslamp, Sunset Cliffs, Old Town...the property was quiet and breakfast every morning was on point- a great selection of healthy food and the Cinnabon station was a treat! My only not-great is that the pool wasn’t indicated on any of the signs and I just didn’t feel like asking. I’m not sure we would have had time to swim anyway but it would have been nice to know where the pool was. Despite that, our stay here was exceptionally enjoyable and the staff were helpful with every question we had. If I return to SD, I’ll definitley stay here again.

By on Feb 23, 2019

Review comment responded on Feb 27, 2019

Good Evening, Thank you for taking time to review our property. I am so glad you were able to enjoy the surrounding areas while you were with us. Sunset Cliffs are one of my favorite locations and not to many people get to experience views like that when they are traveling here. I will touch base with the engineer to see where we can place signs to make it more convenient on finding the pool. Thank you so much for your feedback and we look forward to seeing you again in the future. Best Regards, Courtney M Loyalty Champion/Supervisor

4
Everyone

By on Feb 11, 2019

Review comment responded on Apr 1, 2019

Thank you for your feedback

5
Everyone

Very central to USS midway, zoo, Balboa park, restaurants, free shuttle to most attractions. Once they didn't have a shuttle and I took a lyft. They paid me back immediately. Rooms are clean, we were in the newly renovated unit downstairs and they are massive.

By on Feb 1, 2019

Review comment responded on Feb 2, 2019

Good Evening Aletta, Thank you for your review. We are very central located in the Downtown San Diego area and close to many things. We tried to make our guests as comfortable as possible and we are glad you were. We can not wait to have you stay with us again in the future. Best Regards, Courtney M Loyalty Champion/Supervisor

Holiday Inn Express San Diego Downtown

1430 7th Ave, San Diego, CA 92101
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