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Recent guest reviews

Thing only thing I'd say was a negative, was the automated voice update when you call, it said that the gym was open, and they were taking extra safety measures. this was the reason we chose this hotel, but when we arrived it was closed. I understand for COVID 19, Just wish the outgoing message said that it was closed, so we could make a better informed choice. other than that, our stay was wonderful, and the staff were very accommodating.

Very clean and accommodating. Great location and amenities.

I stayed in other Andaz locations around the world and was always happy with this brand, so I was excited to choose this one in San Diego. Sadly for me, I was disappointed. Although the hotel is central, nicely decorated, and quite clean, I found the staff to be standoffish... and for 350 a night they should at least say good morning or good night when they see you pass by. Also they had no one to open the doors for you, not even when we had luggage. Not to mention no one offered to help with the luggage -by the way I am 8 months pregnant! In my experience, in other establishment a doorman is always there to great you, and the staff always make sure you a hand is offered with the luggage on arrival, and some hotels even call you as you are on the way out to see if help is needed -basic customer care expected from a 4star hotel! I would not book this location again.

My first time at this hotel and I really enjoyed my stay. The team was beyond helpful and so friendly. I will be back for sure. Cheers!

Everything was great. Liked the big glass shower, loved the outside rooftop area with bar and pool. Even got a cabana for a day. The staff was excellent, especially the bar staff. There was one person that bothered my stay at check out which kind of bummed me out. Long story short...he was not engaging, choosing to do something else and look at his computer instead of listening to and looking at me when I had questions on my bill. Then, having no idea what he was talking about, expecting me to pay an extra $85 despite what I had been told, and that it was "the norm", not listening to a word I said, I finally got upper management to deal with it, and I was correct. He took no time to consider the issue and figure it out. He just kept pushing back that I was wrong and I owed 40% instead of 20% service fee. Then when it was confirmed only 20% by the manager I had negotiated with and the bill itself, there was no "I'm sorry" or whatever. Very poor person to have at the front desk. Kind of ruined my whole stay.

Beautiful hotel. Close the seediest part of Downtown SD, but the property is gorgeous.

Amazing hotel! Great pool, free wine and beer at happy hour and overall excellent stay!

Great hotel! The minute you arrive the staff is so welcoming. Rooms are beautiful, very clean and has everything you need. Hotel is within walking distance to all things fun in San Diego!

Top 3 hotels I’ve ever stayed in. Fantastic room & service. Hip and cool. Loved it and will be back.

I was expecting to be impressed with this hotel. Staff was not helpful at all. Air condition didn't work and staff didn't ever try to accommodate. I will continue to stay at Hard Rock Hotel

We arrived and checked in with total ease! Room was great, city noise was a little more than we were used to.

Great service, beautiful rooms, what else do you need.

Generally clean and in good condition. Staff was super friendly. Good amenities. Hallway outside our room smelled faintly like vomit, but there was no evidence of anything. Really bizarre and off putting, but the room was perfectly fine.

F Street San Diego CA

Hotel highlights

  • Walking distance to Petco Park and San Diego Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Andaz San Diego - a concept by Hyatt places you in Downtown San Diego, within a leisurely stroll of popular sights such as Petco Park and San Diego Convention Center. This 159-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:30 AM to noon.


Rooms

All of Andaz San Diego - a concept by Hyatt's 159 recently renovated rooms provide iPod docks, refrigerators, and coffee makers. 46-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include free newspapers, free local calls, and free bottled water.


Property features

Guests of Andaz San Diego - a concept by Hyatt have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 52 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Deluxe Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 2

Guest reviews for Andaz San Diego - a concept by Hyatt

Everyone (20) Couples (8) Business (3) Family (2)
5
Everyone

By on Oct 19, 2020

Review comment responded on Oct 20, 2020

Thank you so much for taking the time to review us. We really appreciate it!!

5
Everyone

By on Aug 10, 2020

Review comment responded on Aug 11, 2020

Thank you so much for rating your stay with us! We are pleased you enjoyed it and look forward to having you back again soon!

4
Partner Couples

Thing only thing I'd say was a negative, was the automated voice update when you call, it said that the gym was open, and they were taking extra safety measures. this was the reason we chose this hotel, but when we arrived it was closed. I understand for COVID 19, Just wish the outgoing message said that it was closed, so we could make a better informed choice. other than that, our stay was wonderful, and the staff were very accommodating.

By , from Los Angeles on Jul 31, 2020

Review comment responded on Aug 11, 2020

Thank you so much for sharing Patrick and we will get that updated. Apologies with things evolving so quickly that we weren't able to get that updated in time. Appreciate you taking the time to take the survey!

5
Partner Couples

Very clean and accommodating. Great location and amenities.

By , from Boston on Jul 11, 2020

Review comment responded on Aug 11, 2020

Thank you so much for your feedback and hopefully we will see you soon!

4
Family

I stayed in other Andaz locations around the world and was always happy with this brand, so I was excited to choose this one in San Diego. Sadly for me, I was disappointed. Although the hotel is central, nicely decorated, and quite clean, I found the staff to be standoffish... and for 350 a night they should at least say good morning or good night when they see you pass by. Also they had no one to open the doors for you, not even when we had luggage. Not to mention no one offered to help with the luggage -by the way I am 8 months pregnant! In my experience, in other establishment a doorman is always there to great you, and the staff always make sure you a hand is offered with the luggage on arrival, and some hotels even call you as you are on the way out to see if help is needed -basic customer care expected from a 4star hotel! I would not book this location again.

By on Sep 24, 2019

Review comment responded on Sep 27, 2019

Thank you for the feedback so we can address them with the team I do apologize for not receiving the service that is expected.

3
Everyone

By on Jun 24, 2019

4
Everyone

By on Jun 19, 2019

4
Everyone

By on May 27, 2019

5
Business Business

My first time at this hotel and I really enjoyed my stay. The team was beyond helpful and so friendly. I will be back for sure. Cheers!

By on Apr 25, 2019

4
Family

Everything was great. Liked the big glass shower, loved the outside rooftop area with bar and pool. Even got a cabana for a day. The staff was excellent, especially the bar staff. There was one person that bothered my stay at check out which kind of bummed me out. Long story short...he was not engaging, choosing to do something else and look at his computer instead of listening to and looking at me when I had questions on my bill. Then, having no idea what he was talking about, expecting me to pay an extra $85 despite what I had been told, and that it was "the norm", not listening to a word I said, I finally got upper management to deal with it, and I was correct. He took no time to consider the issue and figure it out. He just kept pushing back that I was wrong and I owed 40% instead of 20% service fee. Then when it was confirmed only 20% by the manager I had negotiated with and the bill itself, there was no "I'm sorry" or whatever. Very poor person to have at the front desk. Kind of ruined my whole stay.

By on Apr 17, 2019

Andaz San Diego - a concept by Hyatt

600 F Street, San Diego, CA 92101
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