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Microtel Inn & Suites by Wyndham San Antonio by SeaWorld

2.5 out of 5.0

Recent guest reviews

The first room that given to us was a mess sheet and towels every where and not clean and ready.the second room that was given to us had hairs on every pillow, the third room that was given to us the front desk attendant went to the room with us and checked the room out for us and took with her one pillow that had hair on it. The next day we ask for more shampoo and conditioner and they said they had ran out of them. The third day maids came to clean the room, they didn’t replace all the towels and didn’t fix one bed

terrible rooms, service, hotel is really dirty the carpets are nasty. the bed sheets are disgusting I had to request clean sheets twice after they serviced my room, hairs and stains in the sheets. noisy, you can hear everything in the surrounding rooms, things my children do not need to hear. they only have one person working the night shift, per Josh the attendant who worked that night. he also ran one of my bank cards and said it didn't go through so I pulled it up online and showed him the processed transaction he stated he didn't know what was going on but he needed to reprocess I didn't want him running the same card twice so I gave him another and he charged that one too. Blanca the manager has yet to return my call, when I call the hotel I have to call 8-12 times before I get an answer the phones will ring until you get a sound that's almost like a fax line so you have to hang up and call back, no message options. Its a really unprofessional place and for my kids first time going to seaworld really upset me. I really thought I was getting a great deal for a low price I always stay with the Marriott and will just stick to my norm in the future. i was told i had to come down to the front desk to pick up my sheets towels and soap. horrible hotel.

We stayed five days and enjoyed the hotel stay. The carpet in the hall on the second floor needs to be cleaned and tightene.

The hotel is in a dark and lonely area our vehicle window was broken at night.

Clean and tidy. Comfortable bed. Good coffee and bagel. Conveniently located for my visit to the area. Have stayed there on two previous occasions. Will likely do so again.

We chose this hotel because it was close to the airforce base. Staff was very nice and helpful. Letting us check in 3 hours early. Daily breakfast was good. Room was clean and comfortable. Also enjoyed the pool and hot tub. Would definitely stay here again.

I gave the room an ok, because our remote didn't work and they gave us another one it still didn't work so we were stuck on regular channels.

When we first got there one of my party got a room that smelled like a smoker room. It was also open when we got there. We got another room but it was late at night and a little inconvenient. The entryway light didn't work either. The Wi-Fi didn't work 50% of the time. The staff was excellent though. Everyone always willing to help and always cheerful. I'm a Wyndham Silver VIP member and was expecting a lot more. But I must say the coffee was one of the best coffees I've ever had!!!

Off 1604... but construction and location made navigating very trying.

The breakfast wasn't great- stale bagels. Hot tub not hot- confirmed broken. Mattress was hard but I'm use to a temperpedic. The suite was great for my kids. My son slept on the window seat and my daughter slept on the sofa bed- no fighting. Fridge was a good size. Room wasn't cramped. It is located within minutes to so many family friendly places. We would go back if the hot tub were fixed and I bring a mattress topper.

Well if you want quiteness then this is not a hotel to stay, at night u hear everything the people next to you ect. Which it wasnt a good situation to be in with your 4 year daughter. But other then that the rooms are clean and staff are pretty nice.

I love this hotel. It was super clean! The bathroom was spotless and the beds were soft and clean.

Checked in after spending the day at Seaworld. We went to our room took showers and went and asked the front desk clerk about where we could find a local authentic Mexican food restaurant. She recommended a great restaurant not too far from the hotel. When we got back we noticed a/c not cooling very well. Went and told the front desk clerk and she immediately gave us a different room. Very helpful staff !!!

They gave us a room right off the lobby and we could hear the waffle machine go off every 3 minutes. We wanted a different room but were told they were booked! Also the air conditioner wouldn't stay on. There was supposed to be an ironing board and iron in the room- there wasn't. I asked them to bring them - they never did. We weren't happy and would not recommend!

Pro - Nice place to stay, hotel itself was clean & comfortable, staff was good, price was reasonable. Con - wifi was pathetic. And very far from San Antonio proper.

Well the hotel said there would be wine/appetizers and they never had any out the whole time we where there. That was one of the reason I blokes this hotel. So, I was disappointed, because it was advertise by you.

Spent the night here before going to SeaWorld...everything was just as described and enjoyed my night here.

The hotel met our needs. The breakfast was mediocre. We ordered from the local pizza place the food was OK but they didn't deliver directly to the room you had to pick it up from the front desk. Unfortunately or stay was cut short due to a family emergency. The website I booked with does not refund for early check out although I only stayed 1 night.

No complaints. Perfect! Great complimentary breakfast. Perfect pillows. Close to seaworld.

1605 West Loop 1604 South San Antonio TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Microtel Inn & Suites by Wyndham San Antonio by SeaWorld places you within a 15-minute drive of San Antonio SeaWorld and Lackland Air Force Base Visitor Center. This 83-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Wolff Municipal Stadium and Wilford Hall Medical Center are also within a 15-minute drive of this San Antonio hotel.


Dining

Free continental breakfast is offered each morning.


Rooms

All 83 air-conditioned rooms feature coffee makers, free long-distance calls, and free local calls. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Hair dryers, ironing boards, and desks are other standard amenities.


Property features

Guests staying at Microtel Inn & Suites by Wyndham San Antonio by SeaWorld enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking if you drive. A multilingual staff is on hand to assist with luggage storage and tours/tickets. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Standard Room, 2 Queen Beds (Non-Smoking)

Queen 2 | Sleeps 4

Standard Room, 1 Queen Bed, Accessible (Non-Smoking)

Queen 1 | Sleeps 2

Standard Room, 2 Queen Beds, Accessible (Non-Smoking)

Queen 2 | Sleeps 4

Suite, 1 Queen Bed with Sofa bed (Non-Smoking)

Queen 1 | Sleeps 4

Guest reviews for Microtel Inn & Suites by Wyndham San Antonio by SeaWorld

Everyone (13) Business (4) Couples (2) Family (17) Other (3) Friends (2)
3

disappointed

Everyone

The first room that given to us was a mess sheet and towels every where and not clean and ready.the second room that was given to us had hairs on every pillow, the third room that was given to us the front desk attendant went to the room with us and checked the room out for us and took with her one pillow that had hair on it. The next day we ask for more shampoo and conditioner and they said they had ran out of them. The third day maids came to clean the room, they didn’t replace all the towels and didn’t fix one bed

By , from California on Nov 6, 2017

Review comment responded on Nov 14, 2017

Oswald, please allow us to apologize for the issues you experienced during your most recent. We thrive to make every guests stay a wonderful one. We would love the opportunity to regain your trust. We hope the next time travel comes your way, you decide to give us one more shot to show you exactly what we offer. Thank you for your feedback and we hope you have a great day.

1

charged twice. stated they are working on it still

Everyone

terrible rooms, service, hotel is really dirty the carpets are nasty. the bed sheets are disgusting I had to request clean sheets twice after they serviced my room, hairs and stains in the sheets. noisy, you can hear everything in the surrounding rooms, things my children do not need to hear. they only have one person working the night shift, per Josh the attendant who worked that night. he also ran one of my bank cards and said it didn't go through so I pulled it up online and showed him the processed transaction he stated he didn't know what was going on but he needed to reprocess I didn't want him running the same card twice so I gave him another and he charged that one too. Blanca the manager has yet to return my call, when I call the hotel I have to call 8-12 times before I get an answer the phones will ring until you get a sound that's almost like a fax line so you have to hang up and call back, no message options. Its a really unprofessional place and for my kids first time going to seaworld really upset me. I really thought I was getting a great deal for a low price I always stay with the Marriott and will just stick to my norm in the future. i was told i had to come down to the front desk to pick up my sheets towels and soap. horrible hotel.

By , from spring, tx on May 9, 2017

4

nice area but a little hard to get to.

Everyone

We stayed five days and enjoyed the hotel stay. The carpet in the hall on the second floor needs to be cleaned and tightene.

By on May 2, 2017

3

dark and lonely hotel

Everyone

The hotel is in a dark and lonely area our vehicle window was broken at night.

By , from M on Mar 22, 2017

4

nice no frills hotel.

Everyone

Clean and tidy. Comfortable bed. Good coffee and bagel. Conveniently located for my visit to the area. Have stayed there on two previous occasions. Will likely do so again.

By , from North Texas on Dec 18, 2016

2

less than impressed

Everyone

By , from Texas on Oct 24, 2016

4

close to lackland airforce base

Everyone

We chose this hotel because it was close to the airforce base. Staff was very nice and helpful. Letting us check in 3 hours early. Daily breakfast was good. Room was clean and comfortable. Also enjoyed the pool and hot tub. Would definitely stay here again.

By on Aug 9, 2016

4

the room was roomy enough for the 3 of us.

Everyone

I gave the room an ok, because our remote didn't work and they gave us another one it still didn't work so we were stuck on regular channels.

By , from Houston, Texas on Aug 1, 2016

3

some things didn't work

Everyone

When we first got there one of my party got a room that smelled like a smoker room. It was also open when we got there. We got another room but it was late at night and a little inconvenient. The entryway light didn't work either. The Wi-Fi didn't work 50% of the time. The staff was excellent though. Everyone always willing to help and always cheerful. I'm a Wyndham Silver VIP member and was expecting a lot more. But I must say the coffee was one of the best coffees I've ever had!!!

By , from missouri on Jul 22, 2016

4

bad location

Everyone

Off 1604... but construction and location made navigating very trying.

By , from R on Apr 30, 2016