Great Hotel and staff, just very very sorry parking and for a fee of $20 a night for parking that’s down the road from hotel when it’s a parking lot next to them for $5 they don’t mention to you
The property was really nice. The only issue I had was the limited parking spots directly across from the hotel.
It was an okay stay. The cleaning personnel only came once out of 4 nights we stayed. And the parking was tough especially on a friday and saturday. I wish they have more time to clean the rooms and replace basic necessities like towels. But I would give a 5/5 review with the manager and the chef that worked on May 1 who was very kind to give my daughter a cheesecake treat on her birthday. Overall, a good experience. It is so close to anywhere you wanna go on San Antonio.
Great place to stay and very clean
I liked my stay and will be coming back. I would recommend this hotel.
This hotel went above and beyond for its guest. They were overwhelmed with people trying to get rooms from the Texas power outages and the employees were still super friendly and very accommodating. The rooms are large and very clean. The only thing I would change on the property is that they put microwaves in each room. They only have 1 microwave per floor. But other than that it was a great experience. April and Paul were amazing at the front desk.
This hotel is a solid three stars. It’s not the best, but it’s not the worse either. During non-pandemic times, I think parking is valet only. The parking lot is too small for the size of the hotel - and it’s $20 a day. It was full every night starting around 5 pm. Tried to get extra towels - but they didn’t answer the phone at the front desk or housekeeping - two days in a row. They are only doing housekeeping if you stay 5 days or more. I understand - but they could make it easier to get services if they would answer the phone. Also, there was only one trash can in the room - which was weird.
Great stay at a great hotel in a great city. I would definitely stay here again.
Did not like having to pay for parking. Had to wait on our room to be ready for an hour after check in time. No microwave in room. $100 hold on card after charging room rate as well for 2 nights.
They charged me 20 bucks for parking and the lot was full. I ended up having to park down the road in another lot. It made me nervous leaving my rental there. Pretty sure this place is haunted. I got zero sleep due to the noises all night (walking feet and tapping on the shower glass door) Overall the rooms are nice and clean, but I wouldn’t choose it again.
It was a good hotel in a very slow part of the riverwalk. Not really close to the main part. The rooms were good. The front desk was helpful and nice.
Jon at the front desk was amazing! Beautiful hotel and view! Very quiet neighborhood.
Located in Downtown San Antonio, Hotel Indigo San Antonio Riverwalk, an IHG Hotel is within a 10-minute walk of popular sights such as River Walk and San Antonio Majestic Theater. This 3.5-star hotel welcomes guests with 149 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 9 AM.
All of Hotel Indigo San Antonio Riverwalk, an IHG Hotel's 149 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include fans, ironing boards, and desks. Housekeeping is available on request.
Guests staying at Hotel Indigo San Antonio Riverwalk, an IHG Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, a computer station, and express check-out.
Great Hotel and staff, just very very sorry parking and for a fee of $20 a night for parking that’s down the road from hotel when it’s a parking lot next to them for $5 they don’t mention to you
The property was really nice. The only issue I had was the limited parking spots directly across from the hotel.
It was an okay stay. The cleaning personnel only came once out of 4 nights we stayed. And the parking was tough especially on a friday and saturday. I wish they have more time to clean the rooms and replace basic necessities like towels. But I would give a 5/5 review with the manager and the chef that worked on May 1 who was very kind to give my daughter a cheesecake treat on her birthday. Overall, a good experience. It is so close to anywhere you wanna go on San Antonio.
Great place to stay and very clean
I liked my stay and will be coming back. I would recommend this hotel.
Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel
Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel
This hotel went above and beyond for its guest. They were overwhelmed with people trying to get rooms from the Texas power outages and the employees were still super friendly and very accommodating. The rooms are large and very clean. The only thing I would change on the property is that they put microwaves in each room. They only have 1 microwave per floor. But other than that it was a great experience. April and Paul were amazing at the front desk.
Dear Guest, We are delighted that you had a great experience while staying with us! I'll let all of the staff know just how great they did. We hope to see you again in the future!
Hello Rebecca, We really appreciate your feedback! We're so happy that you enjoyed your stay, and we can't wait to host you again! We'll see you soon!
Thank you for staying with us and to hear you were pleased with our property. Although we have 2 guest parking lots available, we are working on ways to fix the issues. We hope that you will return to our property the next time you are in town.