Horrible place There in NO FREE HOTEL PARKING valet only it cost $49.00
We stayed for a week with parking lot view not Riverwalk.
Location is right on riverwalk so can walk along river to restaurants, shopping ,sites. Parking lot is right across small street from front of hotel. USED TO BE SELF PARK AND FREE OR SMALL FEE. Now it is mandatory valet for 49.95 to drive your car 200 ft and I felt like I was being taken advantage of and will remember not to book there again. Hotel itself was very nice.
Too far away from the plaza.
Constant noise starting with the garage trucks at 6:00. The rest of the exterior hotel is undergoing renovations/repair that cause noise and the main entrance/exit to be closed.
Property was okay. Not bad at all but definitely not the best. Could use some updates and more sitting areas in the lobby.
The hotel is nice with good sized rooms. We were there for 5 nights and housekeeping only came in once and didn't even change the sheets. I don't think they have enough help. The staff was kind.
Great Hotel and staff, just very very sorry parking and for a fee of $20 a night for parking that’s down the road from hotel when it’s a parking lot next to them for $5 they don’t mention to you
The property was really nice. The only issue I had was the limited parking spots directly across from the hotel.
It was an okay stay. The cleaning personnel only came once out of 4 nights we stayed. And the parking was tough especially on a friday and saturday. I wish they have more time to clean the rooms and replace basic necessities like towels. But I would give a 5/5 review with the manager and the chef that worked on May 1 who was very kind to give my daughter a cheesecake treat on her birthday. Overall, a good experience. It is so close to anywhere you wanna go on San Antonio.
Great place to stay and very clean
I liked my stay and will be coming back. I would recommend this hotel.
This hotel went above and beyond for its guest. They were overwhelmed with people trying to get rooms from the Texas power outages and the employees were still super friendly and very accommodating. The rooms are large and very clean. The only thing I would change on the property is that they put microwaves in each room. They only have 1 microwave per floor. But other than that it was a great experience. April and Paul were amazing at the front desk.
This hotel is a solid three stars. It’s not the best, but it’s not the worse either. During non-pandemic times, I think parking is valet only. The parking lot is too small for the size of the hotel - and it’s $20 a day. It was full every night starting around 5 pm. Tried to get extra towels - but they didn’t answer the phone at the front desk or housekeeping - two days in a row. They are only doing housekeeping if you stay 5 days or more. I understand - but they could make it easier to get services if they would answer the phone. Also, there was only one trash can in the room - which was weird.
Located in Downtown San Antonio, Hotel Indigo San Antonio Riverwalk, an IHG Hotel is within a 5-minute walk of San Antonio River and within 15 minutes of other popular attractions like Alamo. This 3.5-star hotel welcomes guests with 149 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 9 AM.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free local calls are also available. Housekeeping is available on request.
Guests staying at Hotel Indigo San Antonio Riverwalk, an IHG Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 49 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and a computer station.
Horrible place There in NO FREE HOTEL PARKING valet only it cost $49.00
We stayed for a week with parking lot view not Riverwalk.
Thank you Pamela for your stay and review. We are sorry your view was not the one you were hoping for. We have plenty of different types of rooms. Depending on your needs and preferences, there are several room types to choose from; whether its the layout, the number of beds, the square feet or the view. Although we are located right on the Riverwalk and with direct access to the Riverwalk, just under 20% of our rooms have a Riverwalk views. We strongly suggest choosing in detail the type of room when making a reservation so you can choose a room according to your preferences. Nonetheless, we hope you enjoyed the direct access for your daily walks. Safe Travels!
Location is right on riverwalk so can walk along river to restaurants, shopping ,sites. Parking lot is right across small street from front of hotel. USED TO BE SELF PARK AND FREE OR SMALL FEE. Now it is mandatory valet for 49.95 to drive your car 200 ft and I felt like I was being taken advantage of and will remember not to book there again. Hotel itself was very nice.
Thank you Julie for your stay and your review. We are sorry you were not satisfied with the Parking aspect of your stay. You are indeed correct, Parking was no really controlled nor kept by anyone. It was during the worst part of Covid, when many companies and services were very much inconsistent and undefined. We now have a solid Valet Parking company that takes care of your automobiles in a safe place. Even though the space used is very close by, it is not part of the Hotel property. We are very glad you were able to enjoy the Hotel and the location.
Too far away from the plaza.
Thank you so much for taking the time to review your recent stay at Hotel Indigo,We greatly appreciate your feedback as we strive to move forwards in cultivating a welcoming environment for all our guest.We hope to see you in the near future!
Constant noise starting with the garage trucks at 6:00. The rest of the exterior hotel is undergoing renovations/repair that cause noise and the main entrance/exit to be closed.
Property was okay. Not bad at all but definitely not the best. Could use some updates and more sitting areas in the lobby.
The hotel is nice with good sized rooms. We were there for 5 nights and housekeeping only came in once and didn't even change the sheets. I don't think they have enough help. The staff was kind.
Thank you Alejandro for your stay and review. We are sorry to hear your stay was horrible due to Parking. For all viewers we must accurately inform you that Hotel Indigo indeed has no Parking area of its own, just like the majority of Hotels don't in the San Antonio Riverwalk area. And most Downtown cities in the nation for that matter.We do in fact offer Valet Parking as an option for all of our Guests and visitors. However, there are other Parking options available for Guests to choose. One option are Parking meters right alongside Hotel Indigo on Richmond Ave, where you can self park and self pay. Another option is just a block away where you can self Park and self pay for outdoor parking. Many Guests take those options, yet many guests enjoy the convenience of Valet Parking 24/7. It is really the Guest's choice.