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Recent guest reviews

This hotel is a solid three stars. It’s not the best, but it’s not the worse either. During non-pandemic times, I think parking is valet only. The parking lot is too small for the size of the hotel - and it’s $20 a day. It was full every night starting around 5 pm. Tried to get extra towels - but they didn’t answer the phone at the front desk or housekeeping - two days in a row. They are only doing housekeeping if you stay 5 days or more. I understand - but they could make it easier to get services if they would answer the phone. Also, there was only one trash can in the room - which was weird.

Great stay at a great hotel in a great city. I would definitely stay here again.

Did not like having to pay for parking. Had to wait on our room to be ready for an hour after check in time. No microwave in room. $100 hold on card after charging room rate as well for 2 nights.

They charged me 20 bucks for parking and the lot was full. I ended up having to park down the road in another lot. It made me nervous leaving my rental there. Pretty sure this place is haunted. I got zero sleep due to the noises all night (walking feet and tapping on the shower glass door) Overall the rooms are nice and clean, but I wouldn’t choose it again.

It was a good hotel in a very slow part of the riverwalk. Not really close to the main part. The rooms were good. The front desk was helpful and nice.

Jon at the front desk was amazing! Beautiful hotel and view! Very quiet neighborhood.

Very friendly and very pet friendly. Dog treats upon arrival and a dog park is only two blocks away. Convenient location on the river walk.

Facility was clean, quiet, dog friendly. Staff very pleasant, professional, and attentive. Provided prompt, efficient service. Valet parking staff very helpful and friendly.

staff very friendly and helpful and courteous and knowledgeable

well the hotel was nice and the staff was very helpful. the room we were given was pretty nice as well. the parking was really disappointing because all they have is valet which is pricey. the room service didn't clean my room well. overall it was an ok experience that showed me that pictures don't always do a place justice.

We loved that the property backed up to the Riverwalk.

Pleasant staff and chef food was delicious. I have said enough

Great hotel on the quite side of the beautiful riverwalk...yet you can walk .8 miles to the heart of the action. Large spacious rooms, many with balconies, very clean and modern. Great staff and property...30 bucks to valet park is a little high but other than that a great hotel in a great location

N Saint Marys St San Antonio TX

Hotel highlights

  • Walking distance to River Walk and Alamo
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown San Antonio, Hotel Indigo San Antonio Riverwalk is within a 10-minute walk of popular sights such as River Walk and San Antonio Majestic Theater. This 3.5-star hotel welcomes guests with 149 rooms and conveniences like an outdoor pool, free in-room WiFi, and a fitness center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 9 AM.


Rooms

All of Hotel Indigo San Antonio Riverwalk's 149 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include fans, ironing boards, and desks. Housekeeping is available on request.


Property features

Guests staying at Hotel Indigo San Antonio Riverwalk enjoy an outdoor pool, a fitness center, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a computer station, and express check-out.

Room options

Suite, 1 King Bed, Non Smoking, River View

1 King Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility, Transfer Shower)

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, River View

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Patio, Courtyard View

2 Queen Beds | Sleeps 4

Guest reviews for Hotel Indigo San Antonio Riverwalk

Everyone (33) Couples (10) Family (8) Other (1)
3
Family Business Business

This hotel is a solid three stars. It’s not the best, but it’s not the worse either. During non-pandemic times, I think parking is valet only. The parking lot is too small for the size of the hotel - and it’s $20 a day. It was full every night starting around 5 pm. Tried to get extra towels - but they didn’t answer the phone at the front desk or housekeeping - two days in a row. They are only doing housekeeping if you stay 5 days or more. I understand - but they could make it easier to get services if they would answer the phone. Also, there was only one trash can in the room - which was weird.

By on Nov 30, 2020

Review comment responded on Dec 17, 2020

Dear Guest, Thank you for your review and for staying with us. We do apologize for any inconveniences during your stay with us. We hope that in the future we can make it better for you.

5
Family

Great stay at a great hotel in a great city. I would definitely stay here again.

By , from Brunswick, GA on Nov 25, 2020

Review comment responded on Nov 26, 2020

Dear Kipp, Thank you very much for your review and for staying with at Hotel Indigo in our beautiful city . We would definitely would love to welcome you back again.

2
Family

Did not like having to pay for parking. Had to wait on our room to be ready for an hour after check in time. No microwave in room. $100 hold on card after charging room rate as well for 2 nights.

By , from Bridge City on Oct 27, 2020

Review comment responded on Nov 1, 2020

Dear James, Thank you for your review and for staying at hotel Indigo Riverwalk. We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

5
Everyone

By on Oct 26, 2020

Review comment responded on Oct 27, 2020

Dear Traveler. Thank you for your review and for choosing our hotel. We that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

2
Family

They charged me 20 bucks for parking and the lot was full. I ended up having to park down the road in another lot. It made me nervous leaving my rental there. Pretty sure this place is haunted. I got zero sleep due to the noises all night (walking feet and tapping on the shower glass door) Overall the rooms are nice and clean, but I wouldn’t choose it again.

By on Oct 12, 2020

Review comment responded on Oct 12, 2020

Thank you for your feed back! Glad you enjoyed your clean and nice room. We hope you come back and see us again.

4
Business Business

It was a good hotel in a very slow part of the riverwalk. Not really close to the main part. The rooms were good. The front desk was helpful and nice.

By , from Dallas on Sep 25, 2020

Review comment responded on Sep 25, 2020

Thank you for your feed back! We are happy that you were helped by our front desk staff and that you enjoyed the hotel. Please come back and see us again!

5
Partner Couples

Jon at the front desk was amazing! Beautiful hotel and view! Very quiet neighborhood.

By , from Portland on Sep 9, 2020

Review comment responded on Nov 1, 2020

Dear Michelle , thank you for your kind review and comment about our employee at the front desk. We are happy to hear that you had an amazing stay with us and hope to see back again in the future!

4
Everyone

By on Sep 8, 2020

Review comment responded on Oct 27, 2020

Dear Traveler. Thank you for your review and for choosing our hotel. We that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

3
Everyone

By on Aug 17, 2020

Review comment responded on Sep 4, 2020

Dear Guest, Thank you very much for staying with us. We hope to see you back again!

4
Everyone

By on Jun 26, 2020

Review comment responded on Jun 29, 2020

Dear Guest. Thank you for your review and for choosing our hotel. We hope to have you again as a guest in our hotel in the future. Thank you for staying at Hotel Indigo San Antonio.

Hotel Indigo San Antonio Riverwalk

830 N Saint Marys St, San Antonio, TX 78205
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