Room, 2 Queen Beds, Non Smoking
from $94
Hotel Indigo San Antonio Riverwalk
3.5 out of 5.0
3.8
out of 5
Average Guest Review
See all 90 reviews
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Recent guest reviews
Though a good mile from the commercial district on the Riverwalk, there was the River Taxis if one was willing to wait . The hotel room have the best mattresses we have slept on while away from home. All our needs were met promptly by the staff. Their knowledge of San Antonio was commendable. It saved valuable time getting to places of interest from the hotel.
Nice place. Great staff. Easy to get to from the airport & easy walk to heart of the city.
the hotel staff was exceptional. They made wonderful restaurant recommendations and were always friendly and accommodating. the rooms were spacious and very clean. The modernization of the hotel made the bar and patio areas less appealing but once the modernization is complete, the areas will be much nicer.
Love the rooms and the service at the front desk. There was some repairs being done to the hotel-outside by the pool however there was notification on the Orbitz website alterting us to the repairs.
This is our second time to stay in an Hotel Indigo (Waco previously), and we will continue to seek these out.
I enjoyed my stay! I arrived late after driving all day and the night staff was very friendly and quick to get me into my room. During my stay I was traveling with a very large 8 month old puppy who's a handful. The staff was pretty patient with her, though I could see she was getting on the nerves of one female staffer when she dribbled some of her drinking water in the front lobby. Oops, sorry about that! My dog and I had excellent service on the patio for breakfast and enjoyed a stroll down the riverwalk. The room was good, but the bathroom could have been cleaned with more detail (hair in the shower). Not as fancy and more worn than the pictures online look, but it's a fine place to stay for anyone. Be aware: The dog run at the hotel was so tiny my dog didn't want to use it at all. It's really, really, really tiny. Probably fine for miniature dogs, but my dog voted and decided it was too small for a Shepherd sized dog to do business. Luckily, there is a nice dog park about two blocks away. Just make sure to ask about it because the front desk never mentioned it. Overall, a good hotel and a nice place to stay. I would definitely come back.
A very nice hotel on the River Walk. I was expecting more of a boutique hotel atmosphere than was offered but overall it was a great stay. For couples I would suggest elsewhere.
The customer service was tremendous. From check in time to check out it was a delightful experience. Will be staying at this location again and will refer people as well.
This hotel was a very good surprise. It's a small hotel with very friendly staff. Everything is keep spotless, the food is excellent and the bed was one of the most comfortable I have slept on. It is far enough away from the main river traffic to sit and enjoy a glass of wine on the patio in peace but close enough to walk to all of the River Walk attractions.
Hotel Staff Were Very Accommodating - Asked for a Sofa Sleeper. Room Was EXCELLENT - VERY SPACIOUS. Had 2 Closets, Restroom Was Huge. Bed and Pillows Were Super Comfy. Towels and Toiletries Were on Spot. Nice Little Balcony in Front Away from Noise. WILL STAY AGAIN!! Super Friendly Staff :)
False advertisement was too far from everything beds were soooo uncomfortable
It was warm and refreshing. Very well done rooms and loved the shower.
My stay at Hotel Indigo was for overnight business travel. The location was good and the staff persons I interacted with were highly professional and helpful. The room was comfortably furnished in the IKEA style -- modern, eco-friendly simplicity. And the price was a very good-value. I had not stayed here before but I would definitely stay here again.
No free parking, no free breakfast , some yellow stain on one of the bed,and it's kind of noisy when your room is next to the ice maker, but the room is really big, and the location is perfect.
Hotel was clean, staff was very helpful. The River taxi picks you up at the motel and takes you various sights along the riverwalk for small fee.
Shower was cold,,they said a river taxi was running, we walk 30min to the main attractions never so a river taxi had to walk back
Had a really great stay. Very friendly staff. Nice location and clean rooms for a good price.
Love this hotel! Stay at Hotel Indigo every time I am in San Antonio.
This was my second time staying at the Hotel Indigo. The hotel staff is very accommodating and the room was clean and tidy.
Very friendly staff; comfortable clean rooms. Right on the river walk but not IN the heart of it so there's some peace and quiet. A fantastic patio on the river to enjoy a meal or a night cap. Highly recommended.
Guest reviews for Hotel Indigo San Antonio Riverwalk
we chose the hotel for it's price and location.
Everyone
Though a good mile from the commercial district on the Riverwalk, there was the River Taxis if one was willing to wait . The hotel room have the best mattresses we have slept on while away from home. All our needs were met promptly by the staff. Their knowledge of San Antonio was commendable. It saved valuable time getting to places of interest from the hotel.
Everyone
Nice place. Great staff. Easy to get to from the airport & easy walk to heart of the city.
Everyone
the hotel staff was exceptional. They made wonderful restaurant recommendations and were always friendly and accommodating. the rooms were spacious and very clean. The modernization of the hotel made the bar and patio areas less appealing but once the modernization is complete, the areas will be much nicer.
2nd time staying here
Everyone
Love the rooms and the service at the front desk. There was some repairs being done to the hotel-outside by the pool however there was notification on the Orbitz website alterting us to the repairs.
Review comment
Manager responded on Sep 17, 2016
Thank you so much for the review! We appreciate the feedback. Please think of us for any return trips to San Antonio!
loved it.
Everyone
This is our second time to stay in an Hotel Indigo (Waco previously), and we will continue to seek these out.
great stay!
Singles
I enjoyed my stay! I arrived late after driving all day and the night staff was very friendly and quick to get me into my room. During my stay I was traveling with a very large 8 month old puppy who's a handful. The staff was pretty patient with her, though I could see she was getting on the nerves of one female staffer when she dribbled some of her drinking water in the front lobby. Oops, sorry about that! My dog and I had excellent service on the patio for breakfast and enjoyed a stroll down the riverwalk. The room was good, but the bathroom could have been cleaned with more detail (hair in the shower). Not as fancy and more worn than the pictures online look, but it's a fine place to stay for anyone. Be aware: The dog run at the hotel was so tiny my dog didn't want to use it at all. It's really, really, really tiny. Probably fine for miniature dogs, but my dog voted and decided it was too small for a Shepherd sized dog to do business. Luckily, there is a nice dog park about two blocks away. Just make sure to ask about it because the front desk never mentioned it. Overall, a good hotel and a nice place to stay. I would definitely come back.
great for work
Couples
A very nice hotel on the River Walk. I was expecting more of a boutique hotel atmosphere than was offered but overall it was a great stay. For couples I would suggest elsewhere.
relaxed friendly place
Couples
The customer service was tremendous. From check in time to check out it was a delightful experience. Will be staying at this location again and will refer people as well.
this hotel will surprise you
Couples
This hotel was a very good surprise. It's a small hotel with very friendly staff. Everything is keep spotless, the food is excellent and the bed was one of the most comfortable I have slept on. It is far enough away from the main river traffic to sit and enjoy a glass of wine on the patio in peace but close enough to walk to all of the River Walk attractions.
hotel indigo mothers day
Families
Hotel Staff Were Very Accommodating - Asked for a Sofa Sleeper. Room Was EXCELLENT - VERY SPACIOUS. Had 2 Closets, Restroom Was Huge. Bed and Pillows Were Super Comfy. Towels and Toiletries Were on Spot. Nice Little Balcony in Front Away from Noise. WILL STAY AGAIN!! Super Friendly Staff :)
Thank you for staying with us. I think of our hotel as a hidden gem. Located on the riverwalk but at the quiet end gives our guests the opportunity to enjoy all the city has to offer, and a location quiet enough to rest after a long day. We hope to have you stay again. Have a great day!