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Hyatt Regency Hill Country Resort & Spa

4.0 out of 5.0

Recent guest reviews

Staff is incredibly courteous and helpful. Having 2 kids with severe allergies, we don't always find hotel staff as receptive to our needs. The staff, and in particular Chef Dan, went above and beyond what we are used to experiencing. While at the poolside grill I asked about a few of the food items and how they were prepared. The server double-checked all the ingredients and the the of oil the fries were cooked in. In a matter of moments, Chef Dan came down from the main kitchen to go over everything with me in fine detail. He cooked our kids fries is special oil. Later that night he sent a basket of allergy-free treats for my boys with a really thoughtful hand-written note. The kids were on top of the world. It was an incredibly kind gesture that was so memorable for my family. I'll be forever grateful to Chef Dan and the staff for how they went out of their way to make our stay really special. We will continue to make the trek to the resort for years to come.

Overall a good experience at the property. But had two incidents at the hotel. One was the fire alarm - which was fortunately a false alarm - but the hotel management was chaotic in response to the alarm. Second - we forgot our wallet in the room at checkout and by the time we realized it after a day and asked the hotel security to retrieve it for us - all cash and some gift cards in the wallet (anything that couldn't be tracked) were stolen and the wallet returned. Its hard to put blame as to who could have done it. But since the housekeeping was supposed to check the room clean after checkout, it was not done and we lost some money.

My family enjoyed every aspect of this resort. Plenty of activities for children of all ages. Our suite was spacious and extremely comfortable. The staff deserves an A+.

We've stayed at Wild Oak Ranch several times. This is the first time to stay at Hill Country. The service, the cleanliness, the staff, the poo land lazy river were all great. The beds were very comfortable and the room was spotless. We ordered room service for breakfast and it arrived exactly when we requested. Could not ask for a better stay. We Wild Oak is just as nice except the beds on our visit a year or so ago were terrible. I think they were in the process of replacing all the mattresses.

Very friendly staff recommended.Great pool amazing camp of golf and trail for bicycle nice food and everyone pass great moment enjoy place thanks hyatt

Very relaxing, peaceful, would like to come back in the summer time.

Our family had a great time - plenty of activities for the kids and very close to SeaWorld. The lazy river was nice as well.

Very family oriented. Wonderful attentive staff, all the way around. The food was pretty good depending on your needs. Fun man made lazy river with stop offs to pool, beach, food and drinks. Great location if your visiting Sea World. (right across the road) Unfortunately my husband and I did not have a chance to enjoy the spa or golf:( Would definately return for a short getaway.

The room was small and dirty and staff was rude. I paid 1000.00 for three nights in a room as big as a bathroom. My wife is mad and may divorce me over this trip.

We loved floating on the lazy river and enjoying the pool. The atmosphere is so relaxed. Great time.

Nice place to stay. There are daily activities for children including an outdoor movie at night on the lawn and a fantastic heated swim area. The location is great, easy to find and close to Sea World and reastaraunts. Stayed in March - good weather, Blue Bonnets & other wild flowers, no pesky bugs, cool evenings.

The resort is a great place to stay. All of the employees are very friendly and courteous. The food was very good in the dining facilities. As business owners we travel a lot and I would recommend the resort to anyone.

My daughter and I wanted some girl time after she finished her first year away at college and this was perfect. It has been several years since I've been a guest here, and I was delighted to find it is still such a great experience. The staff was wonderful - they think of everything, and are so gracious and professional. The only down side was the stressed-out-looking landscaping - probably drought and water-restriction related, and the Lazy River area needed to be cleaned up after what looked like a busy Father's Day weekend.

The reception staff, concierge, restaurant staff, room service staff, and pool restaurant staff are all extremely courteous. The spa staff seemed bored and did not try to work us in in the forty eight hours we were there. Their indifference made us not care if we used any of the spa services. We did our own mani/pedis. I had tried to book spa services online two months in advance but you can't. The hotel is beautiful and the hill country surroundings are very relaxing. You have to like children to go here. It would not be a place for a romantic weekend. Kids are everywhere. They have a nice ping pong table outside, smores at night, a playground, movies on the lawn at night, and the pools are great. I had my ten year old daughter, so we had a great time. All in all, we had a wonderful time floating around the lazy river and the room was very nice.

We ventured out quite a bit but were happy to return to enjoy the amenities. The cold weather made use of the lazy river impossible for adults, but doable for kids.

Hotel was awesome. Staff was friendly and ready to please. Nice ammenities. Family fun!!!! We went to Sea World (very close in proximity), SA River walk, The Alamo....everything was close. Valet staff was always quick to have car ready to go. Friendly and ready to provide directions :)

We spent a great weekend at the pool and lazy river! The kids loved the 'beach' and the various pools are great for all ages! We were impressed with all of the childrens activities and will be back to utilize them so that we can play golf; the course looks amazing.

Great resort hotel. You can walk anywhere onsite in 5 minutes. We had room service and Springhouse Cafe and both were very good at reasonable prices. My 5 year old son loved all the great scheduled activities. The staff is excellent and very helpful on any questions. Be ready for families! The kids outnumber adults. This is not a quiet "romantic" resort spot.

Had a great time with my kids on the lazy river. Was suprize by all the activties they had for the whole family.I will definitely stay again and again.

My wife and I both enjoyed the entire facility. I especially enjoyed the golf course and took full advantage of it.

9800 Hyatt Resort Dr San Antonio TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Hyatt Regency Hill Country Resort & Spa places you 1.9 mi (3.1 km) from San Antonio SeaWorld. This 500-room, 4-star resort welcomes business and leisure travelers with 3 outdoor pools, a golf course, and a full-service spa. Alamo and River Walk are also within a 30-minute drive.


Dining

Enjoy dining at Antlers Lodge, one of 5 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

Hyatt Regency Hill Country Resort & Spa's 500 air-conditioned rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free newspapers, free local calls, and video-game consoles are also standard.


Property features

Awarded Travel & Leisure 500 status in 2014, Hyatt Regency Hill Country Resort & Spa features a golf course, a full-service spa, and 3 outdoor pools. Onsite parking is available, both free self and paid valet parking (USD 30 per night)—also useful is limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa resort include a free water park, a lazy river, and a children's pool.

Room options

Double Room, 2 Double Beds, Balcony

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Balcony

King 1 | Sleeps 4

Double Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Hyatt Regency Hill Country Resort & Spa

Everyone (1) Couples (7) Family (20) Other (1)
5

tons of great activities for families.

Families

Staff is incredibly courteous and helpful. Having 2 kids with severe allergies, we don't always find hotel staff as receptive to our needs. The staff, and in particular Chef Dan, went above and beyond what we are used to experiencing. While at the poolside grill I asked about a few of the food items and how they were prepared. The server double-checked all the ingredients and the the of oil the fries were cooked in. In a matter of moments, Chef Dan came down from the main kitchen to go over everything with me in fine detail. He cooked our kids fries is special oil. Later that night he sent a basket of allergy-free treats for my boys with a really thoughtful hand-written note. The kids were on top of the world. It was an incredibly kind gesture that was so memorable for my family. I'll be forever grateful to Chef Dan and the staff for how they went out of their way to make our stay really special. We will continue to make the trek to the resort for years to come.

By , from Austin, TX on Oct 9, 2016

Review comment responded on Oct 25, 2016

Wow! Thank you so much for sharing this experience with us. We are so grateful that Chef Dan was able to accommodate the needs of your children. We are happy to hear that you were well taken care of and enjoyed your stay with us. We look forward to your next visit with us!

4

nice resort close to seaworld

Everyone

Overall a good experience at the property. But had two incidents at the hotel. One was the fire alarm - which was fortunately a false alarm - but the hotel management was chaotic in response to the alarm. Second - we forgot our wallet in the room at checkout and by the time we realized it after a day and asked the hotel security to retrieve it for us - all cash and some gift cards in the wallet (anything that couldn't be tracked) were stolen and the wallet returned. Its hard to put blame as to who could have done it. But since the housekeeping was supposed to check the room clean after checkout, it was not done and we lost some money.

By , from Houston, TX on May 13, 2016

Review comment responded on May 28, 2016

Thank you so much for sharing your experience with us, we greatly appreciate it. We are so sorry to hear about the two incidents you experienced during your stay. We strive to provide the utmost in care and hospitality for each of our guests, and apologize if we fell short of that. We understand you have been in contact with hotel management and hope that if there is anything else we can do to rectify the situation that you will let us know. We hope to see you again in the future. Thank you.

5

great staff, great location, great overall experience

Families

My family enjoyed every aspect of this resort. Plenty of activities for children of all ages. Our suite was spacious and extremely comfortable. The staff deserves an A+.

By on Dec 8, 2015

5

excellent!!!

Families

We've stayed at Wild Oak Ranch several times. This is the first time to stay at Hill Country. The service, the cleanliness, the staff, the poo land lazy river were all great. The beds were very comfortable and the room was spotless. We ordered room service for breakfast and it arrived exactly when we requested. Could not ask for a better stay. We Wild Oak is just as nice except the beds on our visit a year or so ago were terrible. I think they were in the process of replacing all the mattresses.

By on Jun 11, 2014

5

amazing vacation

Families

Very friendly staff recommended.Great pool amazing camp of golf and trail for bicycle nice food and everyone pass great moment enjoy place thanks hyatt

By on Apr 7, 2014

5

great valentine weekend getaway

Couples

Very relaxing, peaceful, would like to come back in the summer time.

By on Feb 18, 2014

4

great for the grandkids

Families

Our family had a great time - plenty of activities for the kids and very close to SeaWorld. The lazy river was nice as well.

By on Jul 28, 2013

4

great family place

Families

Very family oriented. Wonderful attentive staff, all the way around. The food was pretty good depending on your needs. Fun man made lazy river with stop offs to pool, beach, food and drinks. Great location if your visiting Sea World. (right across the road) Unfortunately my husband and I did not have a chance to enjoy the spa or golf:( Would definately return for a short getaway.

By on Jun 28, 2013

1

vacation over priced!

Families

The room was small and dirty and staff was rude. I paid 1000.00 for three nights in a room as big as a bathroom. My wife is mad and may divorce me over this trip.

By on May 13, 2013

5

lovely plus!

Families

We loved floating on the lazy river and enjoying the pool. The atmosphere is so relaxed. Great time.

By on May 14, 2012