It was great as usual! We're regulars for a staycation!
Kid friendly, awesome lazy river, rooms clean, great service and the pool restaurants are great. Food was soooo good! Options for adults and kids as well.
Lazy river was nice, but a little small. A bit crowded for chairs
I liked that there were pre-planned activities on the resort that were family friendly. Staff was very friendly. The food and drinks at the resort were well overpriced for what you actually get. Plus the ice machine on our floor never actually had ice in it. There was a planned movie night Friday night however the sprinklers on the lawn where movie night was went off in the middle of the movie. Overall we enjoyed the stay and will most likely come back.
Overall the property, swimming amenities were in good condition. However, we visited this property two years ago and this time the quality of the buffet and the dinning options on property are limited for the price you pay. Also, kind of a shock to have to pay for nightly self-parking.
Outdoor pools were heated!!! Breakfast was great!.............................................
Nice getaway resort. Great spa facilities. Restaurant was short of servers, took too long to be served
Had a great time golfing and at the events during our meeting.
Went out of season, one week before spring break. Restaurants closed due to not enough guests. Bars in pool area not open. So far to walk from pools to inside bar made it practically impossible. Ordered bbq ribs from inside bar, served cold, left most uneaten. Probably a great place in summer but not spring. The good part was the lazy river and pools. Weather cooperated well.
We enjoyed our stay here at the resort. The restaurant Antlers Lodge was delicious! It is a little bit pricey but if you were trying to save a couple bucks you shouldn't stay here...Treat yourself! I can’t wait to book a room during the spring or summer.
It’s a great place fancy. But for the amount the bed needs to be more comfortable. Other than that everything else was excellent.
Staff is incredibly courteous and helpful. Having 2 kids with severe allergies, we don't always find hotel staff as receptive to our needs. The staff, and in particular Chef Dan, went above and beyond what we are used to experiencing. While at the poolside grill I asked about a few of the food items and how they were prepared. The server double-checked all the ingredients and the the of oil the fries were cooked in. In a matter of moments, Chef Dan came down from the main kitchen to go over everything with me in fine detail. He cooked our kids fries is special oil. Later that night he sent a basket of allergy-free treats for my boys with a really thoughtful hand-written note. The kids were on top of the world. It was an incredibly kind gesture that was so memorable for my family. I'll be forever grateful to Chef Dan and the staff for how they went out of their way to make our stay really special. We will continue to make the trek to the resort for years to come.
Overall a good experience at the property. But had two incidents at the hotel. One was the fire alarm - which was fortunately a false alarm - but the hotel management was chaotic in response to the alarm. Second - we forgot our wallet in the room at checkout and by the time we realized it after a day and asked the hotel security to retrieve it for us - all cash and some gift cards in the wallet (anything that couldn't be tracked) were stolen and the wallet returned. Its hard to put blame as to who could have done it. But since the housekeeping was supposed to check the room clean after checkout, it was not done and we lost some money.
My family enjoyed every aspect of this resort. Plenty of activities for children of all ages. Our suite was spacious and extremely comfortable. The staff deserves an A+.
I will come back for the Location & Activities - it is a good concept but can be operated much better
Located in West San Antonio, Hyatt Regency Hill Country Resort & Spa is 1.7 mi (2.8 km) from San Antonio SeaWorld and within a 15-minute drive of other popular attractions like Lackland Air Force Base. This 500-room, 4-star resort has 3 outdoor pools along with a golf course and a full-service spa.
Enjoy dining at Antlers Lodge, one of 5 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.
Hyatt Regency Hill Country Resort & Spa's 500 rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, video-game consoles, and safes are other standard amenities.
Hyatt Regency Hill Country Resort & Spa features a golf course, a full-service spa, and 3 outdoor pools. Valet parking is offered for USD 30 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this spa resort include a free water park, a lazy river, and a children's pool.
It was great as usual! We're regulars for a staycation!
Kid friendly, awesome lazy river, rooms clean, great service and the pool restaurants are great. Food was soooo good! Options for adults and kids as well.
Lazy river was nice, but a little small. A bit crowded for chairs
I liked that there were pre-planned activities on the resort that were family friendly. Staff was very friendly. The food and drinks at the resort were well overpriced for what you actually get. Plus the ice machine on our floor never actually had ice in it. There was a planned movie night Friday night however the sprinklers on the lawn where movie night was went off in the middle of the movie. Overall we enjoyed the stay and will most likely come back.
Overall the property, swimming amenities were in good condition. However, we visited this property two years ago and this time the quality of the buffet and the dinning options on property are limited for the price you pay. Also, kind of a shock to have to pay for nightly self-parking.
Outdoor pools were heated!!! Breakfast was great!.............................................
Thank you so much for that wonderful review and for coming to stay with us during our reopening weekend! We're so glad to hear that you enjoyed your stay, and hope you'll come back and visit us again!