The Westin San Antonio North

Property class: 4

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Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Meeting facility
Exterior
Meeting facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning

Explore the area

View in a map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Place, The San Antonio Art Institute
    ‪7 min walk‬
  • Place, Huebner Oaks
    ‪1 min drive‬
  • Place, USAA Corporate Office Headquarters
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

Executive Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(20 reviews)
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(135 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(99 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

San Antonio

Located in Vance Jackson, The Westin San Antonio North is within a 15-minute drive of popular attractions such as The Shops of La Cantera and Six Flags Fiesta Texas. This 326-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and an indoor pool.

What's nearby

  • The San Antonio Art Institute - 7 min walk - 0.4 miles
  • Huebner Oaks - 1 min drive - 1.4 miles
  • Kindred Hospital San Antonio - 1 min drive - 1.4 miles
  • Regal Huebner Oaks - 2 min drive - 1.9 miles
  • USAA Corporate Office Headquarters - 2 min drive - 1.7 miles

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Wurzbach Ice House - ‬8 min walk
  • ‪Mama Margies Mexican Restaurant - ‬9 min walk
  • ‪Pappasito's Cantina - ‬10 min walk
  • ‪Dutch Bros Coffee - ‬9 min walk

About this property

The Westin San Antonio North

The Westin San Antonio North features an indoor pool, an outdoor pool, and a gym. Self parking is offered for USD 10.83 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
Guests can expect to find 42-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10.83 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bolo's
  • Lobby Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 24,979 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

Frequently asked questions

Is free cancellation available at The Westin San Antonio North?

The Westin San Antonio North provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at The Westin San Antonio North?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at The Westin San Antonio North on May 3, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Westin San Antonio North?

This hotel is situated in Vance Jackson, close to Six Flags Fiesta Texas, North Star Mall, and The Shops of La Cantera. You'll also find USAA Corporate Office Headquarters and Huebner Oaks within a short drive.

Is there parking available at The Westin San Antonio North?

Yes, parking is offered for USD 10.83 per night. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does The Westin San Antonio North have a casino at the property?

No, The Westin San Antonio North doesn't have a casino.

Is there an indoor pool at The Westin San Antonio North?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at The Westin San Antonio North?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature in-room massages.

Are there hot tubs at The Westin San Antonio North?

No, there isn't a spa tub at this hotel.

Does The Westin San Antonio North feature a restaurant that includes a breakfast menu?

Yes, The Westin San Antonio North serves buffet breakfast for a surcharge each morning at Bolo's.

Does The Westin San Antonio North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Westin San Antonio North for a fee of USD 50 per accommodation, per night.

Are there connecting rooms at The Westin San Antonio North?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Westin San Antonio North?

The closest major airport to The Westin San Antonio North is San Antonio International Airport (SAT), which is 9.5 mi away (15 minutes by car).

Are there rooms with balconies at The Westin San Antonio North?

No, there aren't any guestrooms at The Westin San Antonio North that offer a balcony.

Does The Westin San Antonio North host weddings?

There are wedding services available at The Westin San Antonio North if that's in your vacation plans.

The Westin San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 846 out of 1365 reviews
Rating 8 - Good. 222 out of 1365 reviews
Rating 6 - Okay. 142 out of 1365 reviews
Rating 4 - Poor. 76 out of 1365 reviews
Rating 2 - Terrible. 79 out of 1365 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

CHADD

Stayed 1 night in Mar 2026

6/10 Okay

Gabriel

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
Room heater did not work in room 705 and i previously stayed there the week prior and the heater in room 909 also did not work. Ive been staying at that hotel since 2015 and its been a while since the south exit and entrance door always takes a while before it lets you out.
Stayed 1 night in Jan 2026

10/10 Excellent

Rafael

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Octavia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a a great location, hotel staff was very courteous and friendly we even got a room upgrade. Lots of amenities on site, gym, pool in and out and sauna. The rooms, bathrooms and furniture are a bit outdated but it was still cozy, could use a bit more cleaning but we do a deep clean any way wherever we stay. The hotel is walking distance to store and lots of restaurants and there is a bar and restaurant on site with an ice cream machine near the gym. We felt safe and we where at peace staying at the Westin we will stay again if ever we visit again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Kyle

Traveled with family
Liked: Cleanliness, amenities
Have all the elevators fully functioning, replace light bulbs in lamps, don’t allow routine maintenance in rooms above guests before 10:00, better lighting for the parking lot- KEEP FRONT LOBBY STAFF they were great.
Stayed 3 nights in Jan 2026

6/10 Okay

Mihaela

Business traveler
Disliked: Amenities
Staff was average, to be honest. Carpets not very clean in the room and hallways. The fan in the room, even on low, was so strong and noisy that I could not use the heating overnight. No fan in hte bathroom, which was odd to sayyhe least, especially at a Westin. Not many offerings at the restaurant. Elevetors looked run down. I stayed at MUCH better and pleasant Westin hotels in the past.
Stayed 1 night in Jan 2026

4/10 Poor

quamaar

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
the room smelled bad, it has old carpet that holds a stinch and filth i dont see hpw any hptel still has carpet wspecially 30yr old carpet.the hotel is out dated old and not cared for
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room n courteous staff Indoor n outdoor pool
Stayed 1 night in Dec 2025

10/10 Excellent

lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Monique

Stayed 1 night in Dec 2025

10/10 Excellent

brent

Stayed 4 nights in Dec 2025

10/10 Excellent

Thimas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the clean spacey room
Stayed 1 night in Jan 2026

6/10 Okay

Susan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There was no free breakfast 24.50 a person plus had to pay 10.00 parking each day
Stayed 2 nights in Jan 2026

8/10 Good

Breyon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Would stay again my loved the pool area
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Jan 2026

2/10 Terrible

Mani

Disliked: Cleanliness, amenities, property conditions & facilities
No standard of a Westin brand. Sorry
Stayed 1 night in Jan 2026

10/10 Excellent

Joshimar

Stayed 1 night in Dec 2025

10/10 Excellent

Hector, Kingwood

Stayed 1 night in Dec 2025

2/10 Terrible

alejandro

Disliked: Amenities, property conditions & facilities
Stayed on floor 14, couldn't shower as the water was extremely hot, it very outdated bathroom, tried setting it as cold as possible, and it was still boiling.
Stayed 1 night in Jan 2026

4/10 Poor

Stephanie

I stayed at the Westin Colonnade in San Antonio and overall had a good experience, especially considering the price point. The hotel and my room were very clean, which I really appreciated. However, I did notice graffiti carved into the elevator walls, which took away from the otherwise well-kept appearance. The room itself was clean and comfortable, but the bathroom was very outdated and in serious need of a refresh. One concern was that the additional security lock inside my room was broken. Fortunately, I travel with my own security lock and alarm, but this is something the hotel should address for guest safety. That said, the customer service was excellent—friendly, attentive, and professional throughout my stay. Overall, despite a few maintenance and update issues, this hotel offers great service and good value for the price.
Stayed 2 nights in Jan 2026

8/10 Good

Rose

Love it
Stayed 3 nights in Dec 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities
Amazing staff
Stayed 1 night in Dec 2025