Very friendly staff and helpful.
Great stay! The employees were all very friendly and the hotel was nice. The beds are very comfortable and the soaps are luxurious. The price was very fair.
Staff is very friendly. Hotel is really nice
Very nice place, nicely decorated and immensely clean. Staff are courteous and professional. Recommend this place to family travelers and those traveling alone. Safe environment. The two pools offer entertainment no matter what the weather.
Na
Dirty, not well taken care of, and not like the pictures.
Severely understaffed. Room was not prepared for the number of people (4) One towel on check in.
Bartender makes an excellent old fashioned!
It was nice .. rooms need updating
The air conditioning unit did not cool the room even though we set it to 60 degrees. The trash hadnt been thrown out from previous guests. The safe in the room didnt work. The towels were not clean.
Short of staff. Restaurant closed. No parking due to rental of facility Very disappointed. Left 4 days early. Place is old. Room didn’t have fridge n microwave I had called the front desk had assured me room would have it. Brought a fridge that was beat up look like from dump. Set on desk n almost turned over when tried to open. Dangerous. Very dirty outside front door. Worse room in Hotel. Had stayed there years ago. They need to remodel and hire staff. Open Food places
Close to lots of restaurants. Outdoor pool very dirty, lots of things still closed. No basic TV guide available for cable in room.
Only thing I did not like was that they charged $4.99 per day for WiFi. In my opinion, that should be a free service like most hotels give.
Hotel was great, room was nice. AC left a little room for improvement.
You honestly can’t do better than Omni hotels. They’re beautiful. So clean! 👌
I love it will be my only place to stay in san antonio from now on
I loved it. It was big and roomy for me and my boyfriend. Room service a bit expensive.
Located in Vance Jackson, The Westin San Antonio North is within a 15-minute drive of popular attractions such as The Shops of La Cantera and Six Flags Fiesta Texas. This 326-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and an indoor pool.
In addition to a restaurant that serves breakfast and lunch, you can also enjoy a drink at the lobby lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.
Guests can expect to find 42-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
The Westin San Antonio North features an indoor pool, an outdoor pool, and a gym. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a spa tub, and conference space.
Very friendly staff and helpful.
Great stay! The employees were all very friendly and the hotel was nice. The beds are very comfortable and the soaps are luxurious. The price was very fair.
Dear Jill, Thank you for choosing The Westin San Antonio North to host your stay. It is wonderful to hear that you liked our friendly, helpful staff and comfortable accommodations. Please come back and see us again in the future. Regards, Thomas Garcia Director of Rooms
Staff is very friendly. Hotel is really nice
Dear Maria, Our friendly staff truly enjoyed hosting you and will be proud they were a highlight of your visit. Thank you for sharing how much you enjoyed your stay. We look forward to seeing you again at San Antonio Colonnade Hotel! Regards, Doak Walker General Manager
Very nice place, nicely decorated and immensely clean. Staff are courteous and professional. Recommend this place to family travelers and those traveling alone. Safe environment. The two pools offer entertainment no matter what the weather.
Dear Bobby, Thank you for sharing your lovely review with us. We strive to provide our guests with a safe, family-friendly atmosphere, and we are so glad to know that you found that to be the case. It was a pleasure serving you, and we hope to see you again soon! Regards, Doak Walker General Manager
Na
Dear Deyra, We are delighted to see you enjoyed your time with us at San Antonio Colonnade Hotel, and we hope you will come back soon so that we may have another chance to earn your five-star rating. Regards, Doak Walker General Manager
Dirty, not well taken care of, and not like the pictures.
Dear Daniel, We are distressed to hear your perceptions of our hotel. However, we do understand that providing clean and well-maintained accommodations is imperative. Our team will use your feedback as a learning tool to ensure that our future guests have a much better experience. This is not the lasting impression we want to leave you with, so please consider giving us another chance in the future. Regards, Doak Walker General Manager
Severely understaffed. Room was not prepared for the number of people (4) One towel on check in.
Thank you for the feedback, we will be addressing these concerns.
Bartender makes an excellent old fashioned!
We are glad you enjoyed the quality of the old fashioned at the bar!
It was nice .. rooms need updating
Thank you for taking the time to share your compliments and concerns. While we're thrilled that you enjoyed your overall stay, we regret to read your comments about potential updates. We will keep them in mind for the future. It was a pleasure to host you at Omni San Antonio Hotel at the Colonnade, and we hope to welcome you back soon. Regards, Riaan Nel General Manager
Dear Jeffrey,Our friendly staff truly enjoyed hosting you and will be proud they were a highlight of your visit. Thank you for your kind words. Please come stay at The Westin San Antonio North again soon!Regards,Thomas GarciaDirector of Rooms