Old run down. Dirty, needs repairs. People living there. Feels like Chicago.
no room service people smoking on balcony, plenty of parking
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Dirty sheets, dirty blankets, dirty towels, dirty bathroom. We had 2 rooms and both were the same. My daughter developed a cough from how musty ther smell was and she's 13. Both rooms smelled bad of cigarette smoke, and they shut off the a/c inbetween guests, so that doesnt help. We had to go buy cheap blankets and towels to accommodate since we werent able to cancel and find something else.
the parking lot, when we went had some shady people just walking around just smoking probably up to no good. the breakfast was good but definitely unorganized also there wasn't enough space for 8 guests trying to eat breakfast at the same time.
It clean and the shower work good the remote was trash so is was just a pain then night staff was rude
I booked a non smoking room end up getting a smoking room smelled terrible talked to staff did not even tried to get me a non smoking room worst hotel ever. Besides that asked me for $50.00 dollar deposit did not get it back... will not ever use Orbitz or that hotel.
Was just looking for a clean place to sleep and for the price this place was spot on. Plus the a/c was ice cold which was perfect for these hot Texas summers.
The bath tub felt like the bottom was going to give out. If i had not been on the first floor i would have known fo sure i was going to fall to next level. I was a little weary about sleeping under the sheets. They looked clean but not "bleached" clean. Night window men was rude and condescending when i had trouble with getting into my room.( Didn't have card flipped the correct way.) And there is a 50$ deposit on top of room fee.
Hotel is next to highway, thus a lot of noise. Overall not so bad, ok for the price.
Check in required $50 deposit. When it was not stated on Orbitz website. Towels were stained.
Only 1 plug worked in the room. Could not use phone and charge it
Internet was down the whole time they didn't tell us anything until we called to complain. Had to wait a whole two hrs before check in bc they wanted to charge for our service dog
Outside of hotel needs A lot of maintenance! The room was ok....they need to maintain and update the cosmetics of the room.
Myself and guest stayed here for one night, just needed for a school interview. The room looked like the photos. However the bedding was horrible dirty, and there was a lot of hair everywhere on the beds, and towels. The room came with a microwave, fridge, tv, but no clock. You could hear the people outside talking all night and playing music. The breakfast included waffles and danishes. Overall the stay was alright for the price, since I just needed it for the interview. The staff at check was hard to understand, he had a very thick, open your mouth and talk type of accent. I didn't understand I word he was saying. Next to the hotel is a bbq restaurant, which was within walking distance.
Had a fast check in checked in on Saturday night stayed there for labor Day weekend, the restroom smelled like urine and on Sunday housekeeping did not do our room
even though I asked for a nonsmoking room they gave me a smoking room and I could not sleep cause of the smell the sheets where dirty and the towels very stiff.
Americas Best Value Inn AT&T Center places you next to Splashtown and within a mile (2 km) of other popular attractions like Joint Base San Antonio. This 77-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.
Savor a meal from the comfort of your room with room service.
All of Americas Best Value Inn AT&T Center's 77 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
Guests of Americas Best Value Inn AT&T Center enjoy free WiFi in public areas, a seasonal outdoor pool, and laundry facilities. Free parking is included with your stay. The front desk has multilingual staff that can help with concierge services, and offer advice about sights and eateries nearby. Additional amenities include a picnic area, an ATM, and a TV in a common area.
Old run down. Dirty, needs repairs. People living there. Feels like Chicago.
no room service people smoking on balcony, plenty of parking
Thank you for taking the time to post a review based on your stay with us.
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hospitality was appreciated.
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Thank you for taking the time to post a review!
Dirty sheets, dirty blankets, dirty towels, dirty bathroom. We had 2 rooms and both were the same. My daughter developed a cough from how musty ther smell was and she's 13. Both rooms smelled bad of cigarette smoke, and they shut off the a/c inbetween guests, so that doesnt help. We had to go buy cheap blankets and towels to accommodate since we werent able to cancel and find something else.
We apologize for not meeting your expectations and have discussed your review with our team to ensure a quality stay for our future guests.. Safe travels.
the parking lot, when we went had some shady people just walking around just smoking probably up to no good. the breakfast was good but definitely unorganized also there wasn't enough space for 8 guests trying to eat breakfast at the same time.
We apologize for not meeting your expectations and have discussed your review with our team to ensure a quality stay for our future guests. That being said, we would like to hear more about this situation at your nearest convenience. Safe travels.
It clean and the shower work good the remote was trash so is was just a pain then night staff was rude
While you were met with clean accommodations, we are sorry that your overall stay was not excellent. Service is something we always want to shine and we apologize for any rudeness you encountered. Our team will take a look at the TV as well and we hope you will give us another chance in the future to wow you.
I booked a non smoking room end up getting a smoking room smelled terrible talked to staff did not even tried to get me a non smoking room worst hotel ever. Besides that asked me for $50.00 dollar deposit did not get it back... will not ever use Orbitz or that hotel.
Was just looking for a clean place to sleep and for the price this place was spot on. Plus the a/c was ice cold which was perfect for these hot Texas summers.
Thank you for taking the time to post a review on your stay with us. We appreciate it
The bath tub felt like the bottom was going to give out. If i had not been on the first floor i would have known fo sure i was going to fall to next level. I was a little weary about sleeping under the sheets. They looked clean but not "bleached" clean. Night window men was rude and condescending when i had trouble with getting into my room.( Didn't have card flipped the correct way.) And there is a 50$ deposit on top of room fee.
Thank you for taking the time to post a review based on your stay with us. We can assure you all linen is washed and bleached after each check out and during long term guests stays.
Oskar, Thank you for taking the time to provide us your feedback.