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Recent guest reviews

Old run down. Dirty, needs repairs. People living there. Feels like Chicago.

no room service people smoking on balcony, plenty of parking

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Dirty sheets, dirty blankets, dirty towels, dirty bathroom. We had 2 rooms and both were the same. My daughter developed a cough from how musty ther smell was and she's 13. Both rooms smelled bad of cigarette smoke, and they shut off the a/c inbetween guests, so that doesnt help. We had to go buy cheap blankets and towels to accommodate since we werent able to cancel and find something else.

the parking lot, when we went had some shady people just walking around just smoking probably up to no good. the breakfast was good but definitely unorganized also there wasn't enough space for 8 guests trying to eat breakfast at the same time.

It clean and the shower work good the remote was trash so is was just a pain then night staff was rude

I booked a non smoking room end up getting a smoking room smelled terrible talked to staff did not even tried to get me a non smoking room worst hotel ever. Besides that asked me for $50.00 dollar deposit did not get it back... will not ever use Orbitz or that hotel.

Was just looking for a clean place to sleep and for the price this place was spot on. Plus the a/c was ice cold which was perfect for these hot Texas summers.

The bath tub felt like the bottom was going to give out. If i had not been on the first floor i would have known fo sure i was going to fall to next level. I was a little weary about sleeping under the sheets. They looked clean but not "bleached" clean. Night window men was rude and condescending when i had trouble with getting into my room.( Didn't have card flipped the correct way.) And there is a 50$ deposit on top of room fee.

Hotel is next to highway, thus a lot of noise. Overall not so bad, ok for the price.

Check in required $50 deposit. When it was not stated on Orbitz website. Towels were stained.

Only 1 plug worked in the room. Could not use phone and charge it

Internet was down the whole time they didn't tell us anything until we called to complain. Had to wait a whole two hrs before check in bc they wanted to charge for our service dog

Outside of hotel needs A lot of maintenance! The room was ok....they need to maintain and update the cosmetics of the room.

Myself and guest stayed here for one night, just needed for a school interview. The room looked like the photos. However the bedding was horrible dirty, and there was a lot of hair everywhere on the beds, and towels. The room came with a microwave, fridge, tv, but no clock. You could hear the people outside talking all night and playing music. The breakfast included waffles and danishes. Overall the stay was alright for the price, since I just needed it for the interview. The staff at check was hard to understand, he had a very thick, open your mouth and talk type of accent. I didn't understand I word he was saying. Next to the hotel is a bbq restaurant, which was within walking distance.

Had a fast check in checked in on Saturday night stayed there for labor Day weekend, the restroom smelled like urine and on Sunday housekeeping did not do our room

even though I asked for a nonsmoking room they gave me a smoking room and I could not sleep cause of the smell the sheets where dirty and the towels very stiff.

N Pan Am Expy San Antonio TX

Hotel highlights

  • Steps from Splashtown
  • Free WiFi in rooms and public areas
  • Free parking
  • Concierge services

Americas Best Value Inn AT&T Center places you next to Splashtown and within a mile (2 km) of other popular attractions like Joint Base San Antonio. This 77-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.


Dining

Savor a meal from the comfort of your room with room service.


Rooms

All of Americas Best Value Inn AT&T Center's 77 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Guests of Americas Best Value Inn AT&T Center enjoy free WiFi in public areas, a seasonal outdoor pool, and laundry facilities. Free parking is included with your stay. The front desk has multilingual staff that can help with concierge services, and offer advice about sights and eateries nearby. Additional amenities include a picnic area, an ATM, and a TV in a common area.

Room options

Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Americas Best Value Inn AT&T Center

Everyone (10) Couples (9) Business (1) Students (1) Family (14) Other (3)
1
Family

Old run down. Dirty, needs repairs. People living there. Feels like Chicago.

By , from San antonio on Dec 13, 2020

Review comment responded on Dec 15, 2020

Oskar, Thank you for taking the time to provide us your feedback.

2
Family

no room service people smoking on balcony, plenty of parking

By on Oct 14, 2020

Review comment responded on Oct 14, 2020

Thank you for taking the time to post a review based on your stay with us.

5
Everyone

By on Jan 28, 2020

Review comment responded on Jan 31, 2020

Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hospitality was appreciated.

4
Partner Couples

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By on Nov 17, 2019

Review comment responded on Nov 18, 2019

Thank you for taking the time to post a review!

1
Family

Dirty sheets, dirty blankets, dirty towels, dirty bathroom. We had 2 rooms and both were the same. My daughter developed a cough from how musty ther smell was and she's 13. Both rooms smelled bad of cigarette smoke, and they shut off the a/c inbetween guests, so that doesnt help. We had to go buy cheap blankets and towels to accommodate since we werent able to cancel and find something else.

By on Oct 21, 2019

Review comment responded on Oct 21, 2019

We apologize for not meeting your expectations and have discussed your review with our team to ensure a quality stay for our future guests.. Safe travels.

3
Family with small children

the parking lot, when we went had some shady people just walking around just smoking probably up to no good. the breakfast was good but definitely unorganized also there wasn't enough space for 8 guests trying to eat breakfast at the same time.

By on Sep 25, 2019

Review comment responded on Oct 8, 2019

We apologize for not meeting your expectations and have discussed your review with our team to ensure a quality stay for our future guests. That being said, we would like to hear more about this situation at your nearest convenience. Safe travels.

2
Family

It clean and the shower work good the remote was trash so is was just a pain then night staff was rude

By on Sep 14, 2019

Review comment responded on Sep 18, 2019

While you were met with clean accommodations, we are sorry that your overall stay was not excellent. Service is something we always want to shine and we apologize for any rudeness you encountered. Our team will take a look at the TV as well and we hope you will give us another chance in the future to wow you.

1
Family with small children Family

I booked a non smoking room end up getting a smoking room smelled terrible talked to staff did not even tried to get me a non smoking room worst hotel ever. Besides that asked me for $50.00 dollar deposit did not get it back... will not ever use Orbitz or that hotel.

By on Sep 2, 2019

4
Business Business

Was just looking for a clean place to sleep and for the price this place was spot on. Plus the a/c was ice cold which was perfect for these hot Texas summers.

By on Aug 18, 2019

Review comment responded on Aug 19, 2019

Thank you for taking the time to post a review on your stay with us. We appreciate it

2
Partner Couples

The bath tub felt like the bottom was going to give out. If i had not been on the first floor i would have known fo sure i was going to fall to next level. I was a little weary about sleeping under the sheets. They looked clean but not "bleached" clean. Night window men was rude and condescending when i had trouble with getting into my room.( Didn't have card flipped the correct way.) And there is a 50$ deposit on top of room fee.

By on Aug 8, 2019

Review comment responded on Aug 10, 2019

Thank you for taking the time to post a review based on your stay with us. We can assure you all linen is washed and bleached after each check out and during long term guests stays.

Americas Best Value Inn AT&T Center

3645 N Pan Am Expy, San Antonio, TX 78219
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