Hairs on the towels
They said that they were dog friendly but when I got there they let me check in and they took my money and as I was getting my family out of the car they came running out and said that I could not stay there because I had the dogs and they did not have a " dog room" available for me. What the hell. Very bad form. WILL NOT stay there and WILL NOT recommend them to ANYONE. Worst experience ever. And I have to wait a over a week to get my money back.
The rooms are to smalls.
Cant really complain it over all was a nice motel The shower head didnt work to good
Room was nice and clean, the only thing was the bed. You can tell it is staring to wear out.
It is ok to stay in for night or two I'm not a big fan of motel 6 I just had to go there it was cheaper than the other hotel's
There was a used condom behind bathroom door, pubic hairs in the shower, no smoke detector very dusty and broken door
nothing the place was filthy,hot,smelled like filth and cigarettes and rude front desk.
The property was clean and well taken care of but their swimming pool needed some extra attention.
Please invest in changing all bed linings. Lots of old stains on comforters and the mattress cover had a big yellow stain on it. I would not like anyone to have to sleep on that. When I addressed it the next Morning to the front desk clerk all she repiled is "Ok I understand". Really no point in telling her.
The room was clean But when you walk in the smell of from the air conditioner was bad very muskey I had breathing problem for two day when I got home inspection need to be done on thei ac.
Looks like a well kept hotel from the outside and online, no it is NOT. Beds are covered in linens with cigarette burns, AC vents covered in sticky disgusting crust, dirty room, staff is just blah no real friendliness. Glad to only have been there a few hours and hopefully no critters came back with me
Second time here in two months. Great location, close to shopping and restaurants. Room was very clean and staff very good. The room needs some repairs and the parking lot is so well lighted the shade didn't do much good. Take a sleep mask.
Went to help a friend who is getting his house ready to sell and moving. This motel was in the neighborhood. Close to shopping and restaurants. Room was very clean but needs to be updated. Very large room with a king bed but the TV was a little 32" and the remote didn't work. Took the remote down to the desk and the clerk replaced the batteries and tested it, still didn't light up so she gave me another. It still didn't work in the room. TV worked fine pressing the buttons on the TV. Just what I wanted to do after a long hard day. Coffee was served in the lobby from 6-8. Went down at 7:15 and the coffee thermos pumps were empty. Clerk just watched me and didn't say a thing. Also the AC ran all the time. I would not stay there again or recommend it.
It is easy to get to the airport from this hotel. It was clean. But the beds are very uncomfortable. And they used an air freshener that was way to heavy. It burned my nose and throat.
Located in North San Antonio - SAT, Motel 6 San Antonio, TX - Airport is within a few miles (5 km) of sights such as Silverhorn Golf Club of Texas and McAllister Park. This 77-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.
The 77 rooms have refrigerators and free local calls. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected.
At Motel 6 San Antonio, TX - Airport, guests have access to free WiFi in public areas and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready.
Hairs on the towels
They said that they were dog friendly but when I got there they let me check in and they took my money and as I was getting my family out of the car they came running out and said that I could not stay there because I had the dogs and they did not have a " dog room" available for me. What the hell. Very bad form. WILL NOT stay there and WILL NOT recommend them to ANYONE. Worst experience ever. And I have to wait a over a week to get my money back.
The rooms are to smalls.
Cant really complain it over all was a nice motel The shower head didnt work to good
On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the Motel 6 Airport. We strive to provide excellent service, and we hope to see you again soon!
Room was nice and clean, the only thing was the bed. You can tell it is staring to wear out.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Thank you for your feed back.
It is ok to stay in for night or two I'm not a big fan of motel 6 I just had to go there it was cheaper than the other hotel's
Dear Guest, Thank you for indicating that you would stay with us again. That's the highest compliment possible. Additionally, we thank you that you noticed our great experience and shuttle. Our goal is an excellent experience for every guest, and I'm pleased we completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager
Dear Guest, Thank you for your review. It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us at any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
There was a used condom behind bathroom door, pubic hairs in the shower, no smoke detector very dusty and broken door
Dear Guest, We appreciate the review and we take it quite seriously for improvement. At the outset, our apologies for the bad experience you had howsoever. We are acting on the cleanliness issue. We shall take whatever steps necessary to avoid such unpleasant incidence. We shall see that it is never happening in the future. We also have given special training and instructions to the hotel staff to check all the rooms prior to checking in a new guest. We assure you and request you to consider staying with us in the future and have a new satisfactory experience. Sincerely, Hotel Manager
We apologize for the inconvenience. We appreciate your feedback and will do our best to resolve the issue as soon as we can.