The lady at the front desk was unfriendly and not helpful when it came to answering questions. The overall appearance and condition of the building is shoddy and Third World-looking. It seemed that they squeaked by with the most meager of offerings. Tiny bars of soap as thin as a vanilla wafer. No water in the room in the refrigerator. No way to get water or ice. And they charge for parking on top of the room rate.
Nice! Too big and to far from the sights
We were left with no hot water for two days we had to take cold showers when we complained they told us they didn’t have any hot water either, but we are paying guests.
We did not stay at this location because when we got their there was know body their at the front desk..sign said be back in 30 min.
Location is good but not worth it. With deposit and parking fees no breakfast just book a few dollars extra for a star.
Room was stained on carpet chairs smelled like mildew
It was not too far from the city and the owners were very friendly. I would stay there again in the future.
Walked into room building and surprised how dated it was. Went up to room and it has old furniture was mixed matched, linens seemed clean but we did not sleep under them. Towels were yellow. And we saw roaches in room. Did not stay but paid for 2nd night.
The surrounding neighborhood is very hip. The hotel is walking distance to the riverwalk and Alamo. I frequent non-chain hotels so I know a bad one when I stay there. This place is convenient, cheap, pedestrian friendly, quiet, and overall not as bad as others have reviewed it.
We had to take Amtrak train at 1:15am, need a place to stay for the afternoon and evening, were not spending the night, so we wanted a place close to train station and cheap, This was it!!!
Las sábanas super sucias, la alfombra igual, el baño olía horrible y el personal un curso de buena educación y de una mejor limpieza nos les caería mal. No creo volver a utilizar jamás orbitz porque gracias a las fotos que ustedes pusieron perdí mi dinero y mi tiempo.
Located in Downtown San Antonio within a short walk of Henry B. González Convention Center, La Villita Inn is within a mile (2 km) of other popular sights such as Alamo. The 19 rooms at this motel include microwaves and TVs.
42-inch TVs come with cable channels, and guests can stay connected with free WiFi. Microwaves, hair dryers, and desks are also standard.
La Villita Inn features free WiFi in public areas and a convenience store. Self parking is offered for USD 10.00 per night. Front-desk staff are standing by 24/7 to assist with any requests. This motel also has a vending machine.
The lady at the front desk was unfriendly and not helpful when it came to answering questions. The overall appearance and condition of the building is shoddy and Third World-looking. It seemed that they squeaked by with the most meager of offerings. Tiny bars of soap as thin as a vanilla wafer. No water in the room in the refrigerator. No way to get water or ice. And they charge for parking on top of the room rate.
Nice! Too big and to far from the sights
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
We were left with no hot water for two days we had to take cold showers when we complained they told us they didn’t have any hot water either, but we are paying guests.
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
We did not stay at this location because when we got their there was know body their at the front desk..sign said be back in 30 min.
Know that your voice is of tremendous importance to us and we value your comments about our location and front desk. We hope to someday have another opportunity to host your stay.
Location is good but not worth it. With deposit and parking fees no breakfast just book a few dollars extra for a star.
Guest satisfaction is our number one objective so we really appreciate the input regarding our location and parking. We hope to see you again and that you will be truly impressed with our continued improvements.
Room was stained on carpet chairs smelled like mildew
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
It was not too far from the city and the owners were very friendly. I would stay there again in the future.
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Walked into room building and surprised how dated it was. Went up to room and it has old furniture was mixed matched, linens seemed clean but we did not sleep under them. Towels were yellow. And we saw roaches in room. Did not stay but paid for 2nd night.
Thank you for taking the time to share with us your concerns during your stay with us. It is disheartening to hear that we were unable to address your concerns immediately. The fact that we have failed to do this is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a five star experience. We hope that you will consider another stay at our hotel.
The surrounding neighborhood is very hip. The hotel is walking distance to the riverwalk and Alamo. I frequent non-chain hotels so I know a bad one when I stay there. This place is convenient, cheap, pedestrian friendly, quiet, and overall not as bad as others have reviewed it.
Dear George, Thank you for your candid comment pointing out your feedback on the condition of our carpet. Your review will be reported to our hotel administrator, trust that this is addressed accordingly. We hope to have the opportunity to serve you again soon.
We had to take Amtrak train at 1:15am, need a place to stay for the afternoon and evening, were not spending the night, so we wanted a place close to train station and cheap, This was it!!!
Hello Marcus, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.