The location is great if you’re visiting Seaworld, but we were fairly disappointed in the hotel. Our toilet broke on night one, there was dried toothpaste splattered on the mirror and wall by the sink, the balcony door isn’t sealed well so the wind howled through all night, and there was a ton of highway noise. What bothered us most is how dusty the room was and you could clearly see (due to dust) that the lamp power switches hadn’t been cleaned in a long time. In a COVID world, I would expect better than that, especially when there’s a card on the night stand saying they sanitize all the high touch points. Otherwise, the pizza from the bistro was delicious and the pool and hot tub were great!
The young woman at the front desk, with a Polish (?) last name, was really nice, friendly and helpful. The only thing I was not happy about, in these times of Covid, was that the pool was very crowded on Saturday and it was impossible to distance. I am not sure what the solution would be. Also I wanted a sandwich for lunch, but there was no menu avaiiable for lunchtime.
The whole reason i got this hotel was for indoor hot tub and pool. Was informed at check in it was being remodeled so we couldn’t use it. Our room location was awful we were kept up all night due to being next to highway, contacted Orbitz as my fiancé and I both had flu and they wouldn’t cancel the reservations with a weeks notice. Will never book with orbitz again after this experience
Usually Hotel has free coffee and water on first floor. They don't provide nothing and only 3 towels in the room
The only reason I wanted to stay there and paid more than some other properties was because it had an indoor poor. The pool was being renovated and there was no mention of that at all. Also no breakfast everything you was extra even coffee. The rooms were good and I like the shampoo.
I enjoyed my stay everything was great, The desk clerk ordered a taxi for us as we had a very early morning flight.
Everything it's ok but the zink and the shiwer is little dirty.
I use to stay at this location years back when my kiddos were toddlers. The swim up bar, the pool and hot tub were relaxing and the ambiance was great. However, after talking up the hotel to my fiance we were less than pleased with the pool. The indoor pool had large pieces of the wall falling off into the inside pool, fully exposing a rotted wooden wall. The Jets on the hot tubs barely worked, the swim up bar was no longer in service, just sitting there collecting dust, the metal divider between the indoor/outdoor pool was all rusted over, the trash outside the pool gate was overflowing so much that trash was all over the back entrance to the hotel, asking with some animal feces in the sidewalk, probably a critter nosing through the trash. We had to step over it. Our hotel room was overall clean, but there was no soap it conditioner in the dispensers. My fiance left his brand new Adidas shoes and 5 new shirts hanging in the closet in our hotel room. After several calls by my fiance the hotel staff finally told him they had his property after 5 hrs of us waiting on a response. The lady at the front desk became very rude, and told him he'd need to pay for shipping and provide them a tracking number (which is no biggie), but then she told him if he didn't do that asap then he would have to wait! I really was not impressed with this hotel. Will not stay here again. Very sad, considering when I was a single mom we'd visit here often.
Very nice, updated and modern rooms and a nice sized lobby with lots of seating options and TV's for "the game". Friendly, accommodating staff. Lots of kids around and the associated noises and disturbances that come with them, since it's near Sea World. If you can deal with that, a solid option if you're traveling on business.
Once I arrived at the property I was informed that I would have to pay $8 a day to park in the parking lot because "everyone on this side of town charges for parking" When I stayed at the Hilton down the street I didn't have to pay. When I checked in, the desk clerk had to go back and forth to 3 different computers to finally get me checked in. When I checked out they didn't bother to ask how my stay was, just handed me a receipt and walked away.
Everything was nice!!! No complaints. My kids loved the pool. When we return this will definitely be the hotel I pick.
Pleasant and convenient. A great place for families and friends to stay. Awesome staff always willing to help.
Great staff all around. Beds are awesome. Rooms get dark at night.
Excellent service Very clean Great fun for family Near lots of activity
Check in was easy & quick. Very friendly & helpful desk personnel at check in. Not so friendly check out. Not even a “how was your stay? or a thank you.” All in all, loved the facility & the great, comfortable room. Will stay again.
Located in West San Antonio, Courtyard by Marriott San Antonio SeaWorld - Westover Hills is within a mile (2 km) of sights such as Westover Hills Lung Center and Baptist Emergency Hospital - Westover Hills. This 179-room, 3-star aparthotel has a restaurant along with conveniences like an outdoor pool and an indoor pool.
This aparthotel is home to a bistro and a bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 6:00 AM to 10:00 AM.
Each apartment is air-conditioned and has an array of amenities, including a refrigerator, a coffee maker, and a phone. A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include an ironing board and a desk. Housekeeping is available on request.
Courtyard by Marriott San Antonio SeaWorld - Westover Hills features an indoor pool, an outdoor pool, and a children's pool. Self parking is available for USD 10.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this family-friendly aparthotel include a gym, a sauna, and free WiFi in public areas.
The location is great if you’re visiting Seaworld, but we were fairly disappointed in the hotel. Our toilet broke on night one, there was dried toothpaste splattered on the mirror and wall by the sink, the balcony door isn’t sealed well so the wind howled through all night, and there was a ton of highway noise. What bothered us most is how dusty the room was and you could clearly see (due to dust) that the lamp power switches hadn’t been cleaned in a long time. In a COVID world, I would expect better than that, especially when there’s a card on the night stand saying they sanitize all the high touch points. Otherwise, the pizza from the bistro was delicious and the pool and hot tub were great!
The young woman at the front desk, with a Polish (?) last name, was really nice, friendly and helpful. The only thing I was not happy about, in these times of Covid, was that the pool was very crowded on Saturday and it was impossible to distance. I am not sure what the solution would be. Also I wanted a sandwich for lunch, but there was no menu avaiiable for lunchtime.
Thank you for staying with us, we appreciate your feedback.
Thank you for staying with us, we appreciate your feedback.
Thank you for staying with us, we appreciate your feedback.
Thank you for staying with us, we appreciate your feedback.
The whole reason i got this hotel was for indoor hot tub and pool. Was informed at check in it was being remodeled so we couldn’t use it. Our room location was awful we were kept up all night due to being next to highway, contacted Orbitz as my fiancé and I both had flu and they wouldn’t cancel the reservations with a weeks notice. Will never book with orbitz again after this experience
Thank you for your review. We do have posted on our Marriott Branded site, and all 3rd party sites about our pool being closed. I'm sorry if this was missed during your booking. We look forward in welcoming you back soon. Safe Travels!
Usually Hotel has free coffee and water on first floor. They don't provide nothing and only 3 towels in the room
Thank you for staying with us! We appreciate your response. Have a great year!
The only reason I wanted to stay there and paid more than some other properties was because it had an indoor poor. The pool was being renovated and there was no mention of that at all. Also no breakfast everything you was extra even coffee. The rooms were good and I like the shampoo.
Thank you for staying with us. We have posted on our Marriott site and all 3rd party about our pool closure since August of 2019. I’m sorry if this was missed during your booking process. We also explain on our sites about breakfast for a charge. Have a happy new year!
I enjoyed my stay everything was great, The desk clerk ordered a taxi for us as we had a very early morning flight.
Thank you for staying with us! Have a wonderful Holiday Season!
Thank you for staying with us! Have a great Holiday Season!
Thanks for staying with us. We appreciate your feedback!