I use to stay at this location years back when my kiddos were toddlers. The swim up bar, the pool and hot tub were relaxing and the ambiance was great. However, after talking up the hotel to my fiance we were less than pleased with the pool. The indoor pool had large pieces of the wall falling off into the inside pool, fully exposing a rotted wooden wall. The Jets on the hot tubs barely worked, the swim up bar was no longer in service, just sitting there collecting dust, the metal divider between the indoor/outdoor pool was all rusted over, the trash outside the pool gate was overflowing so much that trash was all over the back entrance to the hotel, asking with some animal feces in the sidewalk, probably a critter nosing through the trash. We had to step over it. Our hotel room was overall clean, but there was no soap it conditioner in the dispensers. My fiance left his brand new Adidas shoes and 5 new shirts hanging in the closet in our hotel room. After several calls by my fiance the hotel staff finally told him they had his property after 5 hrs of us waiting on a response. The lady at the front desk became very rude, and told him he'd need to pay for shipping and provide them a tracking number (which is no biggie), but then she told him if he didn't do that asap then he would have to wait! I really was not impressed with this hotel. Will not stay here again. Very sad, considering when I was a single mom we'd visit here often.
By SurfNMum, from Austin, TX on Aug 3, 2019
Thank you for your review. We do have posted on our Marriott Branded site, and all 3rd party sites about our pool being closed. I'm sorry if this was missed during your booking. We look forward in welcoming you back soon. Safe Travels!