Ok
Nice rooms. Unprofessional staff, customer took a back seat to staff needs
The hotel, it clean and has very good smell, I like the view and it's very close to all teh areas if interest.
Everything was super good..
River walk and location
Great atmosphere
Central, near riverwalk
very close proximity to Riverwalk without having to pay enormous prices as other hotels on the Riverwalk. good value for the location.
Walking distance to Alamo, River Walk and other points of interest. Very good breakfast & dinner options. Downside is there is no microwave anywhere. You need to bring your food to the front desk to use the microwave in their staff area.
Good location. Rooms were not the nicest (old furniture). Shower had water stains. Toilet stained. Sink very low. Hair in towels. Bathroom floors were wet when I arrived that way and remained like that for hours (humidity?).
Excellent location, right by the river walk.
The location was great. Across the street from the Riverwalk and not far from the Alamo.
nice
The room was good but unfortunately their swimming pool wasn't working and that was the whole point of booking this hotel.
Nice place to stay in.
It was a weekend trip and I booked it because of the convenience to the riverwalk. The hotel is outdated, but it was clean and the bed was comfortable. The fridge did not get cool at all and we did not get any service throughout the trip! The staff was friendly and helpful. It just need some upgrades!
Located in Downtown San Antonio, Riverwalk Plaza is adjacent to San Antonio River and within a 10-minute walk of other popular attractions like San Antonio Majestic Theater. This 130-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect 42-inch Smart TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include dryers, refrigerators, and coffee makers.
Riverwalk Plaza features an outdoor pool, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 37 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Other amenities at this family-friendly hotel include conference space, a 24-hour business center, and a computer station.
Ok
Nice rooms. Unprofessional staff, customer took a back seat to staff needs
The hotel, it clean and has very good smell, I like the view and it's very close to all teh areas if interest.
Dear Mauricio,It was a pleasure to welcome you to the Riverwalk Plaza Hotel, and we are delighted you enjoyed our great location, clean accommodation, and great view. Should your travels bring you back to the area, we look forward to welcoming you back again.
Everything was super good..
Dear Juan,We're thrilled to hear everything was super good during your stay! We look forward to welcoming you back again soon for another excellent visit to the Riverwalk Plaza Hotel. Thank you for your positive feedback!Warm Regards,Management Team
River walk and location
Dear Mark,Thank you for choosing the Riverwalk Plaza Hotel and highlighting our prime location! We're delighted you enjoyed our area's convenience and scenic beauty. Your satisfaction is our best reward, and we can't wait to host you again!
Great atmosphere
Dear Jose,From our entire team, thank you for choosing the Riverwalk Plaza Hotel! We are so happy you appreciated our welcoming atmosphere, and we hope you had everything you needed to feel at home. Anytime your travels bring you to San Antonio, we hope to have the pleasure of serving you!
Central, near riverwalk
Dear Binh,Thank you for sharing your review. Our proximity to key attractions is one of our strengths, and we're glad this added convenience enhanced your stay. We're honored to have hosted you and look forward to welcoming you back for another visit!
very close proximity to Riverwalk without having to pay enormous prices as other hotels on the Riverwalk. good value for the location.
Dear Robert,Our prime location allows guests to explore some of San Antonio's best attractions. We hope you made some amazing memories by checking it all out. Our affordable rates are just the cherry on top. Come back and visit us again anytime at the Riverwalk Plaza Hotel.
We apologize for any unprofessionalism you encountered during your stay. Providing excellent customer service is paramount to us, and we regret if we fell short of your expectations. Your feedback is valuable, and we will address it internally to ensure that our guests always come first. We appreciate your input and hope to have the opportunity to serve you better in the future.