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The Westin Riverwalk, San Antonio

4.0 out of 5.0

Recent guest reviews

Spent our anniversary there, the staff presented us with wine and cheese plate. Totally unexpected.

Wonderful service with an excellent view. Room is comfortable.

We love Westin hotels all over the world. The service and staff are always so friendly and even go above and beyond to make your stay a memorable one, especially in San Antonio.

Really wanted river view but got street. Couldn't get anyone to answer room service so we had to go down stairs to ask where the ice bucket was. It was in a cabinet that looked lit three drawers under the tv. I assumed were drawers so never open them. However opened every other cabinet in the room. Charged addition 75 for valet without being told. I understand there is a charge but inform me af amount would be nice. Brought car promptly when checking out. Valet and Hellboy very nice. Nice visit. Will try another place next visit just to check around. The bed wasn't what I remembered☹

Nice and clean the staff great. Room service is a bit pricey for the selections. Wish they had robs 4 sale.

Excellent hotel and staff! This hotel will not disappoint, excellent location, on the riverwalk. Great rooms and excellent restaurant!

The hotel is right on the river walk and close to restaurants and shopping and great sights in San Antonio. It was very clean and beautifully decorated for Christmas. We had some issues with room service that were quickly remedied and a very helpful and friendly staff. We've always had great service and accomadations at the Westins.

Nice entry and valet parking to welcome you, the registration was fast and easy, room was nice with comfy bed, and restaurant had a great breakfast menu, bar was relaxing and nice overall floor plan.

The hotel was very nice, and right on the Riverwalk. I enjoyed my stay.

Great hotel on the riverwalk. Traveled for business but brought my son with me. We took an extra day and went sight seeing. Close to many attractions, within walking distance.

Come to the Westin Riverwalk if you want to stay in downtown San Antonio...the hotel has comfortable and quiet rooms, a convenient location, delicious food and expert staff members with warm hospitality.

Excellent hotel directly on Riverwalk. Easy driving access from street, and very friendly staff. Check-in was quick, and bed was super comfortable!

This hotel is on the Riverwalk, but not in the center of activities. Very nice. No self parking, but only Valet @ $42.22 a day (with tax). Beds are comfy, walls are thin. Could hear neighbors, children screaming at 0700. But otherwise, a great choice for San Antonio.

Excellent service very friendly staff overall great

Check in was quick, friendly and easy. Access to all we wanted to do on the River Walk was close and walkable. Our room was clean and comfortable, and looked exactly as what we saw online. Starbucks coffee was provided, with a nice coffee maker right in our room, and it was replenished every day, when they did an excellent cleaning of the room. The hotel had a nice bar on the lowest level, and served a very nice, (but pricy!) breakfast buffet each morning. One of the BEST parts of the hotel was an EXCELLENT COFFEE BAR on the lobby level, that was staffed by the BEST person to make your morning better every single day! Her name was LORRAINE, and I highly recommend you not only look for her, but enjoy her happy outlook, and excellent talents in making the best coffee available! LORRAINE and her coffee bar, along with the amazing coffee, was one of the best experiences of staying at this Westin Hotel. All in all, it was a very pleasant stay. Everything was handled as planned and on time. Valet parking.

Very convenient for walking to all the Riverwalk businesses, and the Alamo. Breakfast in the restaurant/bar at the hotel is very expensive for what you get!

Gloomy dark room that was sold as a riverfront deluxe. River was 11 floors down if u looked from the balcony but view of parking garage was view from 300$ room. They changed my room but view was still a rip off. Wine party turned out to be that I buy an overpriced drink and then I get wine with flies on the pitcher. No Thxs patio and Starbucks were the only concellations

We stayed in the Riverwalk Westin. Te room was clean, spacious & very comfortable. Our stay at the Westin was a wonderful part of our visit to San Antonio. I loved the large windows (we had a city view room) and the nighttime view was increadible. We were able to walk, or bike, everywhere. Thank you for a great vacation!

Great Hotel. Then Restaurant is OK. The hotel is a overpriced

overall a bit expensive but good experience. Breakfast was a bit cold at the buffet and not so fresh. We complained and got better stuff.

420 W Market St San Antonio TX

Hotel highlights

  • Walking distance to River Walk and Alamo
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Downtown San Antonio, The Westin Riverwalk, San Antonio is adjacent to River Walk and within a 10-minute walk of other popular attractions like Alamo. This 474-room, 4-star hotel has a full-service spa along with an outdoor pool and a fitness center. Centrally located in San Antonio, the hotel is also a short walk from Shops at Rivercenter and Tower of the Americas.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

The Westin Riverwalk, San Antonio's 474 air-conditioned rooms provide refrigerators, coffee makers, and safes. Guests can expect WiFi, wired Internet, and 42-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

Guests of The Westin Riverwalk, San Antonio enjoy a full-service spa, an outdoor pool, and a fitness center. Valet parking is offered for USD 42.22 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include WiFi in public areas, conference space, and a business center.

Room options

Deluxe Room, 1 King Bed, View

King 1 | Sleeps 3

Studio, 1 King Bed (Studio Suite)

King 1 | Sleeps 4

Traditional Room, 1 King Bed

King 1 | Sleeps 3

Suite, 1 King Bed, Corner

King 1 | Sleeps 2

Guest reviews for The Westin Riverwalk

Everyone (18) Couples (72) Business (9) Family (26) Friends (7) Other (5)
5

very professional staff

Everyone

Spent our anniversary there, the staff presented us with wine and cheese plate. Totally unexpected.

By , from Houston TX on Feb 20, 2018

5
Everyone

Wonderful service with an excellent view. Room is comfortable.

By on Feb 15, 2018

5

great hotel staff and overall.

Everyone

We love Westin hotels all over the world. The service and staff are always so friendly and even go above and beyond to make your stay a memorable one, especially in San Antonio.

By , from Austin , Texas on Feb 11, 2018

4

nice hotel

Everyone

Really wanted river view but got street. Couldn't get anyone to answer room service so we had to go down stairs to ask where the ice bucket was. It was in a cabinet that looked lit three drawers under the tv. I assumed were drawers so never open them. However opened every other cabinet in the room. Charged addition 75 for valet without being told. I understand there is a charge but inform me af amount would be nice. Brought car promptly when checking out. Valet and Hellboy very nice. Nice visit. Will try another place next visit just to check around. The bed wasn't what I remembered☹

By , from Victoria, Texas on Dec 12, 2017

4

it was nice. loved the staff. i didn't get chocola

Everyone

Nice and clean the staff great. Room service is a bit pricey for the selections. Wish they had robs 4 sale.

By on Jul 3, 2017

5

great hotel on the riverwalk!

Everyone

Excellent hotel and staff! This hotel will not disappoint, excellent location, on the riverwalk. Great rooms and excellent restaurant!

By on Feb 16, 2017

Review comment responded on Feb 20, 2017

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5

great hotel on the river walk.

Everyone

The hotel is right on the river walk and close to restaurants and shopping and great sights in San Antonio. It was very clean and beautifully decorated for Christmas. We had some issues with room service that were quickly remedied and a very helpful and friendly staff. We've always had great service and accomadations at the Westins.

By , from Austin , Texas on Dec 26, 2016

5

lovely location on the riverwalk, relaxing.

Everyone

Nice entry and valet parking to welcome you, the registration was fast and easy, room was nice with comfy bed, and restaurant had a great breakfast menu, bar was relaxing and nice overall floor plan.

By , from Monahans on Nov 27, 2016

5

very nice and right on the river walk.

Everyone

The hotel was very nice, and right on the Riverwalk. I enjoyed my stay.

By , from honolulu, hi on Oct 25, 2016

5
Everyone

Great hotel on the riverwalk. Traveled for business but brought my son with me. We took an extra day and went sight seeing. Close to many attractions, within walking distance.

By on Oct 14, 2016