Standard Room, Non Smoking
from $119
Holiday Inn San Antonio - Riverwalk
3.0 out of 5.0
3.5
out of 5
Average Guest Review
See all 67 reviews
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Recent guest reviews
Was quoted a price of $150 a night and got charged for $270 a night and no one was willing to help or accomadate for it. Was told we got free breakfast and when we went to get our free breakfast they waited until after got drinks and food and then was told that we got discounted food. It's regular $16 a person for breakfast but we get it for $14. So we got up and walked out. U tell us it's free and now it's $14 and u increased out room bill over 100 bucks once we get there. And I looked like I had k-mart feet walking barefoot in our room. Extremely disappointing stay.
Experience at hotel was ok. It was the billing that was bad. I was wrongly charged on my card. And was told if i didn't catch the wrong charge that it wouldn't have stayed.Wasn't afford anything for inconvenient. Something should be responsible for making sure guest are not being over charged. That's a gain to someone and a lost to the guest.
Very nice, quick check-in, quiet spacious room, very clean.
Horrible! I could hear the people next door fighting then having sex.. Worst room for what I paid.
Great location, very clean !! Friendly staff Would stay again
It was great...Nice, clean, convenient. The River Walk in San Antonio is excellent and a "must see." This hotel location puts you right in the heart of it all.
We were attending the Alamo Bowl and needed a place where we could be near the River Walk and have the ability to walk to the stadium. This facility provided both therefore comfortable and convenient.
The bed was comfortable and the bathroom was clean.
Room was little small but clean & comfortable! Has a restaurant in lobby. Pool area is small but nice & heated pool.
We choose this hotel for its location and was not disappointed. We were able to get to where we wanted to go easily - the hop on / hop off has it as one of its stops and the hotel overlooks the river walk. The staff were exceedingly helpful. We took the option for breakfast each day of our 5 nights stay but the fare was the SAME each day ... would not recommend that you do so ... the food was just bearable with nothing to distinguish it.
Very convenient to many Attractions. Good value . Staff not very courteous
Very conveniently located, walking distance from convention center, la Villita, the Alamo and of course, the riverwalk. Hotel is clean and comfortable, staff is nice and kind
Was unaware of $28 parking charge per day Bed was very uncomfortable Staff friendly
The only thing I didn't like was that the windows didn't open. Seems whiney when I loved the decor, staff, food, and drink.
exciting relaxing and fun you should come and stay here
Great hotel and area! Would definitely come back. Only downside is parking daily fees and vie of river walk was very limited due to trees.
The hotel was amazing and the location even better. So worth the experience and im definitely going back.
Hotel was right on the riverwalk as we had hoped: if only we'd had a room with a view of the riverwalk instead of the mechanical workings of the buildings surrounding us. Room was comfortable enough. For the price of the rooms, it wouldn't kill Holiday Inn to offer complimentary breakfast to its guests. Overall, average or above.
In for work and a conference at the hotel. Food was excellent that was provided for breakfast and lunch. Convienient location for all the downtown attractions. Walking distance to most things. Would stay again but be warned they charge each day to park at the hotel and we self parked. $22 a day to park our vehicle there.
The room was bright, clean, and well taken care of the by the staff. Enjoyed the restaurant and had a excellent experience. The hotel was perfect for walking to see things. Use trolly, bus, and hop on & off. They were very available. Will book again and recommend to all friends.
Hotel highlights
- Walking distance to River Walk and Alamo
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Downtown San Antonio, Holiday Inn San Antonio - Riverwalk is next to popular attractions like San Antonio Majestic Theater and River Walk. This 313-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a fitness center. Centrally located in San Antonio, the hotel is also a short walk from Aztec on the River and Market Square.
Dining
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11 AM.
Rooms
All of Holiday Inn San Antonio - Riverwalk's 313 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. Guests can expect free WiFi and 37-inch LED TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.
Property features
At Holiday Inn San Antonio - Riverwalk, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. Parking is available for USD 25.00 per day (USD 30.00 per day for valet parking), and there's also an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, 7 meeting rooms, and conference space.
Guest reviews for Holiday Inn San Antonio - Riverwalk
Everyone
Was quoted a price of $150 a night and got charged for $270 a night and no one was willing to help or accomadate for it. Was told we got free breakfast and when we went to get our free breakfast they waited until after got drinks and food and then was told that we got discounted food. It's regular $16 a person for breakfast but we get it for $14. So we got up and walked out. U tell us it's free and now it's $14 and u increased out room bill over 100 bucks once we get there. And I looked like I had k-mart feet walking barefoot in our room. Extremely disappointing stay.
better customer service
Everyone
Experience at hotel was ok. It was the billing that was bad. I was wrongly charged on my card. And was told if i didn't catch the wrong charge that it wouldn't have stayed.Wasn't afford anything for inconvenient. Something should be responsible for making sure guest are not being over charged. That's a gain to someone and a lost to the guest.
Everyone
Very nice, quick check-in, quiet spacious room, very clean.
horrible
Everyone
Horrible! I could hear the people next door fighting then having sex.. Worst room for what I paid.
Everyone
Great location, very clean !! Friendly staff Would stay again
Everyone
It was great...Nice, clean, convenient. The River Walk in San Antonio is excellent and a "must see." This hotel location puts you right in the heart of it all.
comfortable and convenient
Everyone
We were attending the Alamo Bowl and needed a place where we could be near the River Walk and have the ability to walk to the stadium. This facility provided both therefore comfortable and convenient.
good hotel.
Everyone
The bed was comfortable and the bathroom was clean.
good value
Everyone
Room was little small but clean & comfortable! Has a restaurant in lobby. Pool area is small but nice & heated pool.
great location!
GetawayWithFriends
We choose this hotel for its location and was not disappointed. We were able to get to where we wanted to go easily - the hop on / hop off has it as one of its stops and the hotel overlooks the river walk. The staff were exceedingly helpful. We took the option for breakfast each day of our 5 nights stay but the fare was the SAME each day ... would not recommend that you do so ... the food was just bearable with nothing to distinguish it.