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Drury Inn & Suites San Antonio Riverwalk

3.0 out of 5.0

Recent guest reviews

Was awoken at 2 am on first night with smoke alarm chirping every 30 seconds. The next morning I requested they have the issue fixed. Was told they would send someone. Second night around midnight smoke alarm started chirping again. Asked again and they said someone would come to fix it. Third night started chirping yet again and requesters they fix it which they finally did. Lost sleep for half of our stay because of a simple issue that should've been fixed the first time we requested it. Not impressed, nor was our 18 month old baby for 3 out of the 5 nights of our stay.

I was there four nights and was impressed with their free breakfast each morning. And my wife and I received three free drinks each during their evening happy hour, which was such a nice way to end the day. No we did not take advantage of all six free drinks each evening :)

Staff was nice, room was clean with 13 foot ceilings and the pool was a delight.

Parking is very interesting, but works. Pillows are not very functional. Better pillows and this would definitely be a 4.5 star rating.

Great location on the Riverwalk. Excellent breakfast and evening snacks.

The location alone would simply be enough to give this hotel an A+ review. But to do that would be an injustice. The staff was absolutely amazing; the best bar none. No place that I have ever stayed has ever had a staff that could even remotely compare. From the GM who personally took my wife and I around town to make sure we were comfortable with our surroundings, down to the staff who swept the floors, were the most impressive, caring, selfless people I have ever been around. It was more than a job to them. I will definitely go back time and time again to San Antonio and when I do rest assured I will stay at this hotel. PERIOD!!

We've stayed at two Riverwalk hotels and this one was by far nicer and better location as far as ease of walking to restaurants and the beds are comfy. We have a sleep number bed and usually bed snobs complaining about sore backs but not this time!

Location is excellent. Take the elevator to the bottom floor and you are on the riverwalk. Our balcony had a terrific view of the riverwalk and the city. Riverboat tour/taxi stop is just across the street - not even a minute to get there. Staff was very friendly. Room was great. Breakfast is very good with cereal, biscuits and gravy, pastries, sausage, eggs, waffles. The 5:30 special is a real treat. 2 free drinks per person, hot wings, baked potatoes, nachos, hot dogs, popcorn, chicken strips. We never paid for supper - just paid for lunch and ate breakfast and supper at the hotel. We will book the hotel again.

We loved our hotel! Nice rooms that are very clean. Friendly and welcoming staff. The breakfast was always hot and yummy!

Best expierence ever. Room was great, location was perfect. Parking was fabulous, same level as the room covered and secure. Easy check-in. Staff was great and friendly.

Needs updating. Room was hot. Nice they have comp breakfast and limited dinner.

stayed one night with kids for family vacation. great location and loved the direct access to the Riverwalk. Free breakfast was definitely a huge plus for the whole family. Parking fee was also lower than other hotels nearby. Our room was right by the church so the loud bell was nice to hear at first... but when it repeated, wasn't so nice anymore. Room size is pretty much standard but tall ceiling makes it feel like you're in bigger room. Kids liked it a lot so we'll definitely return.

We were right on the Riverwalk and had an awesome view. Breakfast was good, as was the dinner appetizers and drinks. Our room was comfortable and very clean.

great staff clean rooms and great location...but a/c did not keep keep room cold and there was additional charges for parking on a daily bases

Great place to stay on the River Walk,would stay there again.

The hotel is very well located, with a door leading directly to the riverwalk at a good location. The lobby, which was under renovation to be fair, was shabby and disappointing. The room was ok

Great place to stay. Enjoyed the hotel and the surrounding areas from check-in to check-out.

The Drury and Suites is in a hard to beat location directly on the river walk and about a 10 minute walk to the Alamo and most other notable landmarks. The room is comfortable, if not a little outdated in its furnishings. The TV is large and offers a quality number of channels. There is free internet with no password required. The bathroom is average at best (the Toilet and Shower/Bash are separated from the sink). The hotel has a free hot breakfast which is fantastic as well as a happy hour of sorts that serves hot food and you get 3 free drinks per guest. It is a really nice deal before hitting the town.

It was a great experience overall. We loved that the hotel was right near the river-walk thus near the attractions we had in out schedule. The popcorn and drinks was a great touch. And the bed was extremely comfortable. It was a great relaxing trip and we learned a lot about San Antonio. !!

Perfect Location, located right on the Riverwalk. Room was spotless, quiet and very comfortable. Three free drinks per guest and free appetizers in the evening. Parking at any hotel near the Riverwalk isn't cheap, but this hotel seems to still be a little less and with all the amenities it more than makes up for it.

Room options

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 3

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (2 Rooms)

King 1 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, City View (2 Rooms, Terrace)

King 1 | Sleeps 4

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Guest reviews for Drury Inn & Suites San Antonio Riverwalk

Everyone (7) Couples (62) Business (14) Family (31) Friends (11)
3

nice hotel but not impressed with service

Everyone

Was awoken at 2 am on first night with smoke alarm chirping every 30 seconds. The next morning I requested they have the issue fixed. Was told they would send someone. Second night around midnight smoke alarm started chirping again. Asked again and they said someone would come to fix it. Third night started chirping yet again and requesters they fix it which they finally did. Lost sleep for half of our stay because of a simple issue that should've been fixed the first time we requested it. Not impressed, nor was our 18 month old baby for 3 out of the 5 nights of our stay.

By , from Texas on May 29, 2017

5

b'fast and happy hour

Everyone

I was there four nights and was impressed with their free breakfast each morning. And my wife and I received three free drinks each during their evening happy hour, which was such a nice way to end the day. No we did not take advantage of all six free drinks each evening :)

By , from Detroit on Feb 16, 2017

5

great view of the riverwalk

Everyone

Staff was nice, room was clean with 13 foot ceilings and the pool was a delight.

By on Nov 1, 2016

4

very nice...deserves 4.25 stars.

Everyone

Parking is very interesting, but works. Pillows are not very functional. Better pillows and this would definitely be a 4.5 star rating.

By on Aug 9, 2016

4
Everyone

Great location on the Riverwalk. Excellent breakfast and evening snacks.

By , from Akron on Aug 1, 2016

5

excellent location right on the riverwalk

Everyone

The location alone would simply be enough to give this hotel an A+ review. But to do that would be an injustice. The staff was absolutely amazing; the best bar none. No place that I have ever stayed has ever had a staff that could even remotely compare. From the GM who personally took my wife and I around town to make sure we were comfortable with our surroundings, down to the staff who swept the floors, were the most impressive, caring, selfless people I have ever been around. It was more than a job to them. I will definitely go back time and time again to San Antonio and when I do rest assured I will stay at this hotel. PERIOD!!

By , from Cropwell, Alabama on May 3, 2016

5

perfect riverwalk location

Everyone

We've stayed at two Riverwalk hotels and this one was by far nicer and better location as far as ease of walking to restaurants and the beds are comfy. We have a sleep number bed and usually bed snobs complaining about sore backs but not this time!

By , from California on Apr 19, 2016

5

outstanding accomodations!

Families

Location is excellent. Take the elevator to the bottom floor and you are on the riverwalk. Our balcony had a terrific view of the riverwalk and the city. Riverboat tour/taxi stop is just across the street - not even a minute to get there. Staff was very friendly. Room was great. Breakfast is very good with cereal, biscuits and gravy, pastries, sausage, eggs, waffles. The 5:30 special is a real treat. 2 free drinks per person, hot wings, baked potatoes, nachos, hot dogs, popcorn, chicken strips. We never paid for supper - just paid for lunch and ate breakfast and supper at the hotel. We will book the hotel again.

By on Dec 18, 2015

5

best hotel experience i have had!

GetawayWithFriends

We loved our hotel! Nice rooms that are very clean. Friendly and welcoming staff. The breakfast was always hot and yummy!

By on Nov 17, 2015

5

passing through

Couples

Best expierence ever. Room was great, location was perfect. Parking was fabulous, same level as the room covered and secure. Easy check-in. Staff was great and friendly.

By on Aug 8, 2015