Crowne Plaza San Antonio Airport by IHG

3.5 star property
Suburban hotel with airport shuttle service and a health club

Choose dates to view prices

Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
Interior
Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Laundry
  • Room service

Explore the area

View in a map
1111 NE Loop 410, San Antonio, TX, 78209
  • Place, North Star Mall
    ‪3 min drive‬
  • Place, Alamo Quarry Market
    ‪3 min drive‬
  • Place, San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.2 out of 10
Very good
(18 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(85 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(12 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

San Antonio

Located in Uptown, Crowne Plaza San Antonio Airport by IHG is within a few miles (5 km) of sights such as CHRISTUS Santa Rosa Hospital - Alamo Heights and North Star Mall. This 224-room, 3.5-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • North Star Mall - 3 min drive - 2.8 miles
  • Alamo Quarry Market - 3 min drive - 3.1 miles
  • San Antonio Zoo and Aquarium - 6 min drive - 5.9 miles
  • Morgan's Wonderland - 7 min drive - 6.3 miles
  • River Walk - 11 min drive - 9.6 miles

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Bill Miller Bar-B-Q - ‬6 min walk
  • ‪Theory Coffee Company - ‬6 min walk
  • ‪Taco Palenque - ‬15 min walk
  • ‪Cabo Bob’s - ‬9 min walk
  • ‪Zito's Deli - ‬11 min walk

About this property

Crowne Plaza San Antonio Airport by IHG

Suburban hotel with airport shuttle service and a health club
At Crowne Plaza San Antonio Airport by IHG, guests have access to a gym, free WiFi in public areas, and a hot tub. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 37-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include coffee makers, free weekday newspapers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a health club and a hot tub.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Hot tub
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (5,000 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza San Antonio Airport by IHG?

Crowne Plaza San Antonio Airport by IHG offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza San Antonio Airport by IHG?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza San Antonio Airport by IHG on Oct 31, 2025 start from $78.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Crowne Plaza San Antonio Airport by IHG?

This hotel is situated in Uptown, close to North Star Mall and San Antonio Zoo and Aquarium. You'll also find Joint Base San Antonio and Alamo Quarry Market within a short drive.

Will I be able to park at Crowne Plaza San Antonio Airport by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Crowne Plaza San Antonio Airport by IHG feature a casino on the premises?

No, Crowne Plaza San Antonio Airport by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza San Antonio Airport by IHG?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Crowne Plaza San Antonio Airport by IHG good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a health club.

Does Crowne Plaza San Antonio Airport by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Crowne Plaza San Antonio Airport by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza San Antonio Airport by IHG serves buffet breakfast for a surcharge each morning at O-Nine Eats and Drinks.

Does Crowne Plaza San Antonio Airport by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza San Antonio Airport by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza San Antonio Airport by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Crowne Plaza San Antonio Airport by IHG?

The closest major airport to Crowne Plaza San Antonio Airport by IHG is San Antonio International Airport (SAT), which is 2.1 mi away (7 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza San Antonio Airport by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza San Antonio Airport by IHG.

Reviews

Crowne Plaza San Antonio Airport by IHG Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 809 out of 1425 reviews
Rating 8 - Good. 276 out of 1425 reviews
Rating 6 - Okay. 147 out of 1425 reviews
Rating 4 - Poor. 86 out of 1425 reviews
Rating 2 - Terrible. 107 out of 1425 reviews

Reviews

4/10 Poor

mark

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Waited 15 min at checkin to find out if a room was ready. Hotel was near empty. Finally a mgr stepped in and said they would upgrade us. Too another 5 for clerk to get that done. Got to room and no AC. No phone in room to call. Had to go down to desk. Sent maintenance. He confirmed AC was bad said he would inform desk. Waited 20 min and no action. Went back doen and clerk was playing on phone. Asked for another room. Was moved to another area of hotel. No offer of help to move or apology for inconvenience. Packed up and ready to move and hotel elevator now out. Another guest called the hotel and informed them and was told they would turn it back on. Moved to new room and no TV as remote was dead. Called and asked for batteries. Never received them. Late for a dinner reservation due to all the hubub which took 2 hours. Inexperienced help ruined the stay.
Stayed 1 night in Sep 2025

10/10 Excellent

francis, Williston Park

Stayed 2 nights in Sep 2025

10/10 Excellent

Deborrah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property very well. There wasn't anything I didn't like.
Stayed 4 nights in Jun 2025

6/10 Okay

Anthony

Traveled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property and excellent customer service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Plaza nice place

The Crown Plaza is a nice place to stay, it has been around for years and I would definitely come back again. The pool area is nice welcoming, not full of kids and was perfect for some relaxation.
Relaxation by the Crown Plaza pool!
Stayed 1 night in Jul 2025

8/10 Good

Mccartney

Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Stayed 1 night in Jul 2025

4/10 Poor

Lakeshia

Stayed 2 nights in Jul 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for four days. It was a very comfortable stay. Staff is competent and very helpful. Near North Star Mall and the airport. Airport shuttle available. I hope to stay again. Thank you.
Stayed 4 nights in Jul 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Shuttle service not reliable

This hotel is convenient in terms of proximity and comfort. But I regularly experience slow check-in and shuttle issues. On this occassion, the airport shuttle says "Holiday Inn" everywhere except a small sign on the door. I missed it and after calling to resend the shuttle, driver (bad attitude) never returned. I took Uber and asked what happened, he was quick to show a photo of an empty bench where I should have been. Then the elevator was malfunctioning, and I had to use the stairs to the 10th floor. On a bright note, the two receptionists were very apologetic and hospitable about the slow check-in and elevator. The rooms are always clean and AC works great. Shuttle service has been the main issue for about the last 18-24 months. I'm sure they'll get the elevators working. I hope they can improve shuttle service because I've had to use Uber last 3 visits.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Stayed 1 night in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Stayed 2 nights in Jul 2025

6/10 Okay

matthew

Business traveler
Liked: Staff & service
I wouldn't call what they have a a restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jul 2025

8/10 Good

Camille

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel stay was great, the staff was exceptional, very polite and professional. Only complaint is the shower head was very weak and static came from the radio all night but I would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Alberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and staff was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

10/10 Excellent

Marlen

Stayed 3 nights in Jul 2025

10/10 Excellent

Fernando

Stayed 1 night in Jul 2025

4/10 Poor

Delailah

Liked: Staff & service, amenities
Disliked: Cleanliness
Room restroom was full of pubic hair in the bath tub and bath wall. There were pee stains in the toilet. Bath towel had hair on it as if the previous guests wiped themselves after shaving.
Stayed 2 nights in Jul 2025