Crowne Plaza San Antonio Airport by IHG

3.5 star property
Suburban hotel with airport shuttle service and a health club

Choose dates to view prices

Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
Property amenity
1 bedroom, premium bedding, in-room safe, desk
Lobby sitting area
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
1111 NE Loop 410, San Antonio, TX, 78209
  • North Star Mall
    ‪3 min drive‬
  • San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • River Walk
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

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Room options

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(75 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

8.4 out of 10
Very good
(16 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(42 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed (Top Floor)

7.2 out of 10
Good
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

7.2 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the neighborhood

San Antonio

Located in Uptown, Crowne Plaza San Antonio Airport by IHG is within a few miles (5 km) of sights such as CHRISTUS Santa Rosa Hospital - Alamo Heights and North Star Mall. This 224-room, 3.5-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • North Star Mall - 3 min drive - 2.8 miles
  • Alamo Quarry Market - 3 min drive - 3.1 miles
  • San Antonio Zoo and Aquarium - 6 min drive - 5.9 miles
  • Morgan's Wonderland - 7 min drive - 6.3 miles
  • River Walk - 11 min drive - 9.6 miles

Getting around

  • San Antonio Station - 12 min drive
  • San Antonio International Airport (SAT) - 7 min drive

Restaurants

  • ‪Whataburger - ‬12 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Bill Miller - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Jim's Restaurant - ‬13 min walk

About this property

Crowne Plaza San Antonio Airport by IHG

Suburban hotel with airport shuttle service and a health club
At Crowne Plaza San Antonio Airport by IHG, guests have access to a gym, free WiFi in public areas, and a hot tub. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect free WiFi and 37-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include coffee makers, free weekday newspapers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a health club and a hot tub.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Hot tub
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (5,000 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza San Antonio Airport by IHG?

Crowne Plaza San Antonio Airport by IHG offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see around Crowne Plaza San Antonio Airport by IHG?

This hotel is situated in Uptown, close to San Antonio Zoo and Aquarium and North Star Mall. You'll also find Joint Base San Antonio and Alamo Quarry Market within a short drive.

Is there parking available at Crowne Plaza San Antonio Airport by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Crowne Plaza San Antonio Airport by IHG feature a casino on the premises?

No, Crowne Plaza San Antonio Airport by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza San Antonio Airport by IHG?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Crowne Plaza San Antonio Airport by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a health club.

Are there hot tubs at Crowne Plaza San Antonio Airport by IHG?

Yes, this hotel has a spa tub.

Does Crowne Plaza San Antonio Airport by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza San Antonio Airport by IHG serves buffet breakfast for a surcharge each morning at O-Nine Eats and Drinks.

Does Crowne Plaza San Antonio Airport by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza San Antonio Airport by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza San Antonio Airport by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Crowne Plaza San Antonio Airport by IHG?

The closest major airport to Crowne Plaza San Antonio Airport by IHG is San Antonio International Airport (SAT), which is 2.1 mi away (7 minutes by car).

Can I book a room with a balcony at Crowne Plaza San Antonio Airport by IHG?

No, at Crowne Plaza San Antonio Airport by IHG, there aren't any guestrooms that list a balcony.

Crowne Plaza San Antonio Airport by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 733 out of 1282 reviews
Rating 8 - Good. 248 out of 1282 reviews
Rating 6 - Okay. 131 out of 1282 reviews
Rating 4 - Poor. 74 out of 1282 reviews
Rating 2 - Terrible. 96 out of 1282 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

PauloJay, Vallejo

Disliked: Property conditions & facilities
There is a leak in my room.
Stayed 1 night in Jun 2025

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was very friendly! The pool and hot tub were clean.
Stayed 3 nights in May 2025

4/10 Poor

Phanindranath

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Room rate is too high compared to amenities.
Stayed 1 night in May 2025

10/10 Excellent

Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
While this is not your usual Crowne Plaza type hotel, for the value it was an excellent option for me & my family. The hotel room & common areas were clean & upkept, the staff was friendly & helpful & there was plenty of parking & easy access to 410 & airport.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Amenities
Very nice hotel for age and price. Clean and beds are comfortable. Easy free parking. I would recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Carla, Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Mar 2025

6/10 Okay

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great service but not an ideal stay

Only decaf coffee pods in room but no other complimentary coffee in the lobby; AC was old and had very weak airflow, so the room felt stagnant.
Stayed 1 night in Mar 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Rachel

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Will not be back

Hotel is dated, front desk staff were polite when checked in. 1st room we got smelled horribly, they moved us right away. Family of 3 and only 2 towels each day, we even requested extra when they cleaned & still only 2. Housekeeping did a horrible job, didn’t wipe anything down, didn’t vacuum or replace coffee. Management came up to check even though my husband took pics. Still have not gotten our deposit back or a call back from management. Don’t think we will be back, many options in San Antonio with better service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport. Only a 5-minute drive. The staff was super friendly. The beds were amazingly comfortable. We only had appetizers and drinks at the restaurant but they were very good
Stayed 3 nights in Mar 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Sandra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Santos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort

Worked well for a one night stay

Overall it was a good stay for one night. We were charged an early check in fee of $15 because we arrived at 2:30 instead of 3 which seemed silly to me. The shower temperature was mild, not hot enough for me. And there was a weird electrical thing with some if the lights/power only working when the main light was on which made bed time for phones, etc being plugged in a challenge. Otherwise the bed and pillows were very comfortable. We didnt really use any other amenities.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service, amenities
Very kind, attentive staff!
Stayed 1 night in Mar 2025

6/10 Okay

Tiffany

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Okay…. Friendly staff….Typical airport hotel. Very old and dated. Limited amenities and coffee shop was closed. Disappointing.
Stayed 1 night in Mar 2025

10/10 Excellent

Priscilla

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Gilad

Stayed 1 night in Mar 2025

8/10 Good

Jessica

Stayed 2 nights in Mar 2025