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Recent guest reviews

Great weekend, only downside was I had ordered a room with two beds only to find a king when we got to the room. My son had to sleep on a roll a bed for two nights as the hotel was full.

The grand Hyatt is a fine hotel, but I paid extra for a room that was not available when I got there. I don’t feel like that is the most professional way to handle reservations.

Beautiful property in the heart of downtown. Attended an event at the Gonzalez Convention Center. This location was perfect! Bar Rojo was awesome for breakfast.

We actually wanted to book for the Hyatt regency a block away from Hyatt grand and were upset when we found out this was unrefundable and not the location we thought. It was not riverfront lime regency was. And did not meet expectations at all

Nice

Staff wasn’t very helpful at valet or checkin. Room didn’t cool off all night.

This property was beautiful and had excellent customer service. Neat, clean, peaceful and I will be back..

Ac is terrible Tx and good ac is a must

Ll

Staff were friendly. Convenient to shops, restaurants, bars, and local attractions. Would stay here again.

Best place to stay downtown San Antonio

Kristin Alaniz was amazing in checking us in.

I stayed at the Grand Hyatt San Antonio River Walk over the 4th of July weekend. It was overall an amazing stay. It's location is PERFECT and has direct access to the river walk, which makes commuting to all restaurants and bars easy and accessible. No need for an Uber or Taxi! The hotel had a wonderful pool and bar so enjoyed spending time by the pool relaxing. The only call-out I'd say was the actual cleanliness of the hotel. Our towels were dirty with visible stains. I just grabbed new towels from the pool area, since room service only comes 1x every 3 days but this could get improved. With the exception of that, overall, it was a great trip and I'd stay again!

Right on the River Walk. Nice room. I don't think I got the wake up call I scheduled.

Everything was great....from check in to check out....Great place!

Everyone at the Grand Hyatt has been wonderful and extremely helpful. We are fortunate enough to experience the celebration “Fiesta” while we were here. So much fun and our hotel is in the middle of everything.

E Market St San Antonio TX

Hotel highlights

  • Walking distance to River Walk and Alamo
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown San Antonio, Grand Hyatt San Antonio River Walk is adjacent to LEGOLAND® Discovery Center and within a 5-minute walk of other popular sights like Shops at Rivercenter. This 1003-room, 4-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi. Centrally located in San Antonio, the hotel is connected to the convention center and also a short walk from Yanaguana Garden and Playground and River Walk.


Dining

In addition to a restaurant onsite, there is also a cocktail bar where you can enjoy a drink. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a to-go breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

Guests can expect 55-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes.


Property features

Guests staying at Grand Hyatt San Antonio River Walk enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 57 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include a conference center, a business center, and a computer station.

Room options

Room, 2 Double Beds (High Floor)

2 Double Beds | Sleeps 4

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 3

Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Double Beds, Accessible, Bathtub

2 Double Beds | Sleeps 4

Guest reviews for Grand Hyatt San Antonio River Walk

Everyone (13) Couples (5) Family (13)
5
Family

Great weekend, only downside was I had ordered a room with two beds only to find a king when we got to the room. My son had to sleep on a roll a bed for two nights as the hotel was full.

By on Sep 20, 2022

Review comment responded on Oct 10, 2022

Thank you for your review! We appreciate you letting us know about your experience. We hope you'll come back again soon!

3
Partner Couples

The grand Hyatt is a fine hotel, but I paid extra for a room that was not available when I got there. I don’t feel like that is the most professional way to handle reservations.

By , from Sandy on Sep 19, 2022

Review comment responded on Oct 10, 2022

Thank you, for taking the time to share your feedback regarding your recent stay with us. We apologize that we were unable to consistently deliver every aspect of the Grand Hyatt San Antonio experience we pride ourselves on. We greatly value your business and offer a personal apology for your less-than-perfect stay. We do hope you'll consider giving us another opportunity to exceed your expectations in the future.

2
Everyone

By on Sep 6, 2022

5
Family

Beautiful property in the heart of downtown. Attended an event at the Gonzalez Convention Center. This location was perfect! Bar Rojo was awesome for breakfast.

By on Jul 7, 2022

Review comment responded on Jul 27, 2022

Thank you so much for your excellent review! We are so glad that you enjoyed your stay, and appreciate you letting us know about your experience. We hope you'll come back again soon!

5
Everyone

By on May 26, 2022

1
Family

We actually wanted to book for the Hyatt regency a block away from Hyatt grand and were upset when we found out this was unrefundable and not the location we thought. It was not riverfront lime regency was. And did not meet expectations at all

By on May 23, 2022

5
Family

Nice

By on May 23, 2022

4
Everyone

By on Dec 13, 2021

3
Family

Staff wasn’t very helpful at valet or checkin. Room didn’t cool off all night.

By on Nov 27, 2021

Review comment responded on Nov 29, 2021

Thank you for your review. We are working hard to address your concerns and make improvements. Please come back and see us again soon!

5
Family Family with small children

This property was beautiful and had excellent customer service. Neat, clean, peaceful and I will be back..

By on Nov 1, 2021

Review comment responded on Nov 3, 2021

Thank you for your review. Please come back and see us again soon!

Grand Hyatt San Antonio River Walk

600 E Market St, San Antonio, TX 78205
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