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Recent guest reviews

Hotel should validate parking for the garage.

Perfect location on the River walk

Great location

We had a great experience at Hilton Palacio Del Rio.

Terrible

Love the location and staff Large cracks on patio floor Sink in the bathroom is not a functional piece Paid a lot for valet took over 25 minutes

Everything was great

We got a river view King suite and the views were amazing and location was perfect!! Walked to the Alamo and restaurants....was really great!!

The rooms were clean and the staff was very helpful

Enjoyed the View overlooking the river and the outdoor patio was nice

Great hotel, very clean. The valet team was awesome!

Beautiful scenery. The Riverwalk is minutes away. Definitely staying aga

Loved that the hotel was within walking distance to pretty everything we wanted to do. Took me a day to figure out where everything was but once I did I realized it was all so close. Which was a huge plus since I chose not to rent a car and pay the $44/day parking fee. My daughter loved the fruit flavored water they had in the lobby every night. I just wish they offered free WiFi. Other than that we loved our stay and would recommend this hotel to our family and friends.

One of the nicest hotels we’ve stayed in, parking was a little steep, $40 a day. The pool is tiny, but our room was soooooo clean and nice, the bathroom was beautiful.

I did NOT LIKE the fact i made a reservation on orbitz and they did not have it!!

Staff overall were lazy and unattentive with exception of the guy making omletes and the luggage porter.

S Alamo St San Antonio TX

Hotel highlights

  • Walking distance to River Walk and Alamo
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown San Antonio, Hilton Palacio Del Rio is next to popular attractions like Shops at Rivercenter and River Walk. This 4-star aparthotel has 485 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.


Dining

In addition to a restaurant onsite, there is also a lobby lounge where you can enjoy a drink. You can sip a beverage at the coffee shop/cafe. For your convenience, a to-go breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Each apartment has an array of amenities, including a balcony, free weekday newspapers, and free local calls. Guests can expect to find WiFi, wired Internet, and an LCD TV with pay movies and a video-game console. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a laptop-compatible safe and a desk.


Property features

At Hilton Palacio Del Rio, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 49 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and express check-out.

Room options

Room, 2 Double Beds, Accessible, River View

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible, City View

2 Double Beds | Sleeps 4

Junior Suite, 1 King Bed

1 King Bed | Sleeps 2

Standard Two Doubles

2 Double Beds | Sleeps 4

Guest reviews for Hilton Palacio Del Rio

Everyone (11) Couples (9) Family (11)
4
Family

Hotel should validate parking for the garage.

By on Aug 11, 2022

5
Partner Couples

Perfect location on the River walk

By on Jul 8, 2022

Review comment responded on Jul 13, 2022

Dear Cheryl - Thank you for being our guest! Thank you for the 5-Star recommendation!

5
Family

Great location

By on Mar 31, 2022

Review comment responded on Mar 31, 2022

Dear William - Thank you for being our guest!

5
Family

We had a great experience at Hilton Palacio Del Rio.

By on Mar 18, 2022

Review comment responded on Mar 31, 2022

Dear Scott - We love hearing that you had a great experience during your recent visit! We look forward to welcoming you back the next time!

1
Partner Couples

Terrible

By on Dec 6, 2021

Review comment responded on Dec 7, 2021

Dear Paula - Thank you for being our guest recently. We appreciate you taking the time to write a review and will investigate what happened.

4
Family

Love the location and staff Large cracks on patio floor Sink in the bathroom is not a functional piece Paid a lot for valet took over 25 minutes

By on Nov 16, 2021

Review comment responded on Nov 17, 2021

Dear Tracy - Thank you for staying with us recently! We appreciate your feedback and will look into the items you mention.

5
Partner Couples

Everything was great

By on Nov 15, 2021

Review comment responded on Nov 17, 2021

Dear Melitza - Thank you for taking the time to write a review! We appreciate you being our guest recently! Please come back and visit again soon!

5
Partner Couples

We got a river view King suite and the views were amazing and location was perfect!! Walked to the Alamo and restaurants....was really great!!

By on May 25, 2021

Review comment responded on May 25, 2021

Dear Anonymous - Thank you for being our guest! We appreciate you providing a 5-Star review and hearing you had a great time.

5
Family

The rooms were clean and the staff was very helpful

By on May 3, 2021

Review comment responded on May 4, 2021

Thank you for being our guest and taking the time to recognize our team members! We appreciate the 5/5!

3
Partner Couples Friends

Enjoyed the View overlooking the river and the outdoor patio was nice

By on Mar 13, 2021

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