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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Lobby
Desk, laptop workspace, blackout drapes, soundproofing
Fitness facility
Reception
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
4639 Rittiman Road, San Antonio, TX, 78218
  • Place, James Park
    ‪19 min walk‬
  • Place, Joint Base San Antonio
    ‪2 min drive‬
  • Place, River Walk
    ‪10 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for 1 King Bed

A hotel room with a bed, a desk, a television, and a chair.

1 King Bed

  • Sleeps 2
  • Free wired internet

View all photos for 2 Queen Beds Smoking

A hotel room with two beds, a desk, a television, and artwork on the walls.

2 Queen Beds Smoking

  • Sleeps 4
  • Free wired internet

View all photos for 1 King Bed Suite - Smoking

A hotel room with a patterned sofa, a bed with a headboard, a desk, and a chair.

1 King Bed Suite - Smoking

  • Sleeps 2
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 306 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • 342 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

About the neighborhood

San Antonio

Located in Park Village within 2 miles (3 km) of Joint Base San Antonio, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center is within a few miles (5 km) of Brooke Army Medical Center. This hotel has 54 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • James Park - 19 min walk - 1.0 mile
  • Joint Base San Antonio - 2 min drive - 1.4 miles
  • River Walk - 10 min drive - 8.9 miles
  • Henry B. González Convention Center - 11 min drive - 9.3 miles
  • Six Flags Fiesta Texas - 28 min drive - 26.8 miles

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Burger Boy - ‬3 min drive
  • ‪Church's Texas Chicken - ‬2 min walk
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Whataburger - ‬2 min walk
  • ‪Sat Asian Seafood Restaurant & Bar - ‬5 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Guests of Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have access to an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Guests can expect to find free wired internet and 42-inch Smart TVs with digital channels and first-run movies. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. IPod docks, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Similar properties

Lobby
Quality Suites San Antonio Northeast
Park Village
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
6.8 out of 10, 107 reviews
$53 nightly
The price is $63
Jun 30 - Jul 1
Total with taxes and fees
Quality Suites San Antonio Northeast

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 16 and younger (only guests older than 16 are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

What can I see around Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

This hotel is situated in Park Village, close to San Antonio Zoo and Aquarium, Morgan's Wonderland, and Frost Bank Center. You'll also find Joint Base San Antonio and Marion Koogler McNay Art Museum within a short drive.

How much does it cost to stay at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center on Jun 28, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center include a casino on the premises?

No, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center doesn't have a casino.

Is there an indoor pool at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center good for couples?

Amenities that appeal to couples at this hotel include in-room massages, a hydromassage showerhead, and a smart TV.

Are there hot tubs at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, there isn't a spa tub at this hotel.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a restaurant with a breakfast menu?

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers free self-serve breakfast each morning though there is no restaurant.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center allow pets to stay free of charge?

No, pets aren't allowed at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center though service animals are welcome.

Are there connecting rooms at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

The closest major airport to Best Western Windsor Pointe Hotel & Suites-Frost Bank Center is San Antonio International Airport (SAT), which is 8 mi away (11 minutes by car).

Are there rooms with balconies at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, there aren't any guestrooms at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center that offer a balcony.

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 282 out of 778 reviews
Rating 8 - Good. 203 out of 778 reviews
Rating 6 - Okay. 145 out of 778 reviews
Rating 4 - Poor. 64 out of 778 reviews
Rating 2 - Terrible. 84 out of 778 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good to stay there thank yall
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jose

Liked: Cleanliness
The room was clean, the staff was friendly and helpful.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Ary

Liked: Staff & service
Great place to stay at a reasonable price. Very helpful and friendly staff.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ermelinda

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Clean, affordable and good service
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Eric

Disliked: Amenities
Good Waffles.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Needed a place for the night and this place was good. Good breakfast also.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Samuel

Liked: Staff & service
Disliked: Property conditions & facilities
Jesse was awesome greeted us and helped us with the booking but for the facility itself nasty and a very outdated hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay beds were really comfortable, room was really clean
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Kaitlynn

Liked: Cleanliness, amenities, property conditions & facilities
My room was so clean and well-maintained! In the shower, the water didn't do that thing where it jumps from super cold to super hot when you barely touch the knob. The staff was friendly and professional. Jesse was one of the main people at the front desk while I was there. A great hotel for a great price. Good location too, in terms of distance from downtown. The business center was closed during my visit, but the desk was upfront with me about that and allowed me to study in the lobby/breakfast table area. Literally no complaints except the soap was a little hard to rinse all tge way off my hands.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Hunni

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pleasant stay
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with all accommodations for the price.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Shyanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how nice and peaceful it was. It bed was very comfortable. The staff was very friendly.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and very accessible to destination. Very pleased with the hotel.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Hotel clean staff very friendly
Stayed 3 nights in May 2024
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Brushed
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Gerardo

Liked: Amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Raul Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very good balance between cost and benefits!
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Katrina

Liked: Staff & service
Location was great!
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Deepna

Disliked: Staff & service
Owner is not customer friendly at all.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Armeythea

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room clean but bed hard towels are old
Stayed 1 night in Nov 2025

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