Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
Hotel in San Antonio with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Exterior
Lobby
Outdoor pool
1 bedroom, desk, laptop workspace, blackout drapes
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
4639 Rittiman Road, San Antonio, TX, 78218
  • Place, Brooke Army Medical Center
    ‪4 min drive‬
  • Place, Frost Bank Center
    ‪8 min drive‬
  • Place, San Antonio Zoo and Aquarium
    ‪11 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 306 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 King Beds

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About the neighborhood

San Antonio

Located in Park Village within 2 miles (3 km) of Joint Base San Antonio, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center is within a few miles (5 km) of Brooke Army Medical Center. This hotel has 54 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • Brooke Army Medical Center - 4 min drive - 2.6 miles
  • Morgan's Wonderland - 7 min drive - 5.6 miles
  • Frost Bank Center - 8 min drive - 6.1 miles
  • River Walk - 11 min drive - 8.9 miles
  • San Antonio Zoo and Aquarium - 11 min drive - 5.6 miles

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Whataburger - ‬1 min walk
  • ‪Church's Chicken - ‬6 min drive
  • ‪Taco Cabana - ‬1 min walk
  • ‪Zaxby’s - ‬2 min drive
  • ‪Church's Texas Chicken - ‬2 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Hotel in San Antonio with free breakfast and a fitness center
Guests of Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have access to an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and tours/tickets. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Guests can expect to find free wired internet and 42-inch Smart TVs with digital channels and first-run movies. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. IPod docks, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 16 and younger (only guests older than 16 are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-5:30 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

What can I see around Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

This hotel is situated in Park Village, close to Frost Bank Center and San Antonio Zoo and Aquarium. You'll also find Joint Base San Antonio and Morgan's Wonderland within a short drive.

How much does it cost to stay at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center on Oct 26, 2025 start from $74.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center include a casino on the premises?

No, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center doesn't have a casino.

Is there an indoor pool at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Amenities that appeal to couples at this hotel include in-room massages, a hydromassage showerhead, and a smart TV.

Are there hot tubs at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, this hotel doesn't have a spa tub.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a restaurant with a breakfast menu?

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers free self-serve breakfast each morning though there is no restaurant.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center allow pets to stay free of charge?

No, pets aren't allowed at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center though service animals are welcome.

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

The closest major airport to Best Western Windsor Pointe Hotel & Suites-Frost Bank Center is San Antonio International Airport (SAT), which is 8 mi away (11 minutes by car).

Are there rooms with balconies at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

No, there aren't any guestrooms with balconies at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center.

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 258 out of 726 reviews
Rating 8 - Good. 195 out of 726 reviews
Rating 6 - Okay. 138 out of 726 reviews
Rating 4 - Poor. 60 out of 726 reviews
Rating 2 - Terrible. 75 out of 726 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Disliked: Amenities
Good Waffles.
Stayed 2 nights in Sep 2025

8/10 Good

MARIA

Traveled with family
Liked: Staff & service
Ok
Stayed 1 night in Jul 2025

2/10 Terrible

Rachel

There was an
Stayed 1 night in Jul 2025

10/10 Excellent

Cameron

Stayed 3 nights in Jul 2025

8/10 Good

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Shawna

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Paulo

Stayed 2 nights in Jul 2025

2/10 Terrible

Kristy

Traveled with partner
My room was not cleaned properly. I was only given one towel and when I asked for more, he told me to look outside and see if I saw the cleaning lady so she could give me more towels. When i asked for complementary toothbrush and toothpaste, he told me there was no more that I could walk next-door and buy some. Horrible
Stayed 2 nights in Jul 2025

6/10 Okay

Denisse, Cypress

Traveled with family
Liked: Amenities, property conditions & facilities
Front desk was great. Room was ok… spacious but found crumbs on sofa bed.
Stayed 1 night in Jun 2025

4/10 Poor

Anna Victoria

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator wasn’t working. And they gave me a room in the third floor. I have a baby. So imagine taking the stairs with the baby and my luggage. The hotel need to be remodeled it’s very old and dirty.
Stayed 1 night in Jun 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities
My reservation said double room with queen bed, which I thought meant room would have two beds, it only had one bed and so I had to fix that, they did charge me a little extra, but it had to be done… wasn’t too big of a hassle, the guy at the desk was cool
Stayed 2 nights in Jun 2025

6/10 Okay

Eduardo

Business traveler
Liked: Cleanliness
The elevator was not working and I had luggage to take upstairs. The front desk guy said it has been broken for a while. I was looking for a place to stay for a while but this wasn't going to work.
Stayed 1 night in Jun 2025

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service
Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and very accessible to destination. Very pleased with the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Cynthia

Friendly n clean
Stayed 1 night in May 2025

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service
No frills, ok for what we needed. Clean, self-serve breakfast was adequate. It's more of an industrial area so not much choice for eating.
Stayed 2 nights in May 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with all accommodations for the price.
Stayed 1 night in May 2025

10/10 Excellent

Osafona

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Mar 2025

6/10 Okay

Cristian A

Business traveler
Liked: Cleanliness, staff & service
The hall room to hot the elevator not working
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Marcus

Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had everything we needed for our stay. The staff were friendly and helpful, and Jamie helped enroll me in Best Western rewards for free to start earning points for reqards. Much appreciated!
Stayed 3 nights in May 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was always someone around to ask questions. Well lit parking lot.
Stayed 2 nights in Apr 2025

8/10 Good

Hunni

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pleasant stay
Stayed 2 nights in Apr 2025