It was all good.
Was greeted warmly; great service; clean and quiet room. Keep up the great work!
Carpet was wet under the AC window unit. Gross I wonder how they prevent mold frkm spreading.
We had to keep changing rooms as they smelled of animal urine and general uncleanliness. It is strange as we have been staying in this hotel for years with no problems. The free laundry, look and exercise room DO NOT make up for the awful smells. I think they just need to change the carpet.
OK Stayed 5 days No restaurant in the hotel. Difficult path to fast food restaurants
The suite with a kitchenette sounds like a good idea, but there just isn't enough seating or table space for in-room dining. With no breakfast offering and only once-a-week room cleaning, the price seems too high.
Hotel met my expectations. Staff was very friendly.
That had awesome beds and the employees were very helpful and nice
I booked this hotel based only upon its location. I should have driven further. It was warm in our room when we arrived in the evening, but we turned the temperature down on the unit and went to the pool. Woke up sweating in the morning and tried adjusting the wall thermostat. It did nothing. The ice maker also had not made ice. Called the front desk for service. Maintenanceperson only turned the temp down to 60 on the unit and did not fix the thermostat or ice maker. I was told to get ice from the machine in the lobby. It was never a comfortable temp in the room and the staff offered no help in getting the ice back to my room. I later found that the dishwasher was broken as well. All I ever received from the staff was sympathy, but no solutions. It is a very self-service type of hotel. Maid service only once a week, so I had to ask to have the trash removed and to get replacement coffee packets, which the front desk person couldn't find. Pool was small and the jacuzzi was not warm. The internet service was awful: slow and intermittant. The suite room was adequate, but there was no luggage rack and the shelving in the bathroom was inadequate. No pillowtop on the bed. Best thing about the room was the soft, fluffy towels.
Was good not bad, We just stayed for 9 hrs .... but i like it...
Only stayed 1 night but I stayed there previously for 10 days in a row. Great hotel and location for what I needed.
We toured San Antonio and New Braunfels. This is a great hotel, gives you the option of eating out or preparing a quick meal, or barbq at the pavillion, very nice and relaxing atmosphere. This was the best place to stay and will be recommended to family and friends. Staff was friendly and helpful. This is better than staying with friends or family or other hotels, affords privacy with an at home comfort. We even stayed an extra night.
Located in Far North Central, Extended Stay America Suites San Antonio North is within a few miles (5 km) of sights such as Texas Med Clinic and Methodist Hospital Stone Oak. This 113-room hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
All 113 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. 42-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Ironing boards and desks are also standard. Weekly housekeeping is available.
Guests staying at Extended Stay America Suites San Antonio North enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a spa tub, free newspapers, and laundry facilities.
It was all good.
Thank you for choosing us for your stay.
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Anonymous, thank you for sharing your review with us as our guest here at Extended Stay America. We're glad that you enjoyed your stay. We look forward to sharing your feedback with our team.
Thank you for your feedback from your recent stay with us. We value all feedback as we use it to better coach our team. We apologize for any issues you encountered during your stay. Please know that we are currently working on fixing this issue. We hope to be able to serve you again in the future.
Thank you for your feedback from your recent stay with us. We value all feedback as we use it to ensure our guests' stay is as comfortable as possible. We are delighted to hear that yours was a good one! We hope to be able to serve you again.
Thank you for your feedback from your recent stay with us. We value all feedback as we use it better coach our team. We apologize for any inconveniences that occurred during your stay. Please know that we are working on correcting all issues. We hope to be able to serve you again.
Was greeted warmly; great service; clean and quiet room. Keep up the great work!
We thank you for your feedback on your recent stay here at Candlewood Suites. We value all feedback as it helps us ensure our guest's stay is comfortable. We are delighted to hear that yours was a good one. We hope to serve you again in the future
Carpet was wet under the AC window unit. Gross I wonder how they prevent mold frkm spreading.
Thank you for bringing this to our attention. Reviews such as this goes a long way in identifying areas where we can improve. I do apologize that yours did not match your expectations.I hope you give us another try when you visit San Antonio again.
Thank you for choosing us for your stay.