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Hampton Inn San Antonio-Downtown (River Walk)

2.5 out of 5.0

Recent guest reviews

Breakfast was great, water was always cold and available, but the halls and rooms were worn. We were in San Antonio during a heat wave and the water was a welcome sight every day, all day. Breakfast was the usual fare, but the staff was outstanding. They replenished immediately and were available for assistance.

Was close to the River Walk and Alamo. Had a great breakfast. Loved the gated parking.

Front desk were unable to answer any questions about the area.Bathroom dirty. Horrible pillows & sheets

I travel a lot, so familiar with the various brand name hotels. I asked if they would enter my HH number and was very abruptly told by "Jamie" that because I booked through a 3rd party, they won't honor this as a stay for HH. She never explained the breakfast or how to connect to the WiFi in the hotel (all other persons checking in prior to me, she mentioned this to them). She explained the parking and that they have parking inside and outside a gated area of the hotel. Asked if it was safer if parking inside the gated area and she said not really, you don't know what can happen to the cars....this made me feel better. I felt that because I booked the one night through another source other than Hilton, my reservation was as important as the walk-in guest ahead of me! The hallways and carpet could use some cleaning and vacuuming. My room was mostly clean and acceptable, but the dust bunnies along the baseboards and around the furniture might be an issue for someone with allergies or asthma. The locks for the doors are being upgraded, and the clerk told me that the keys she was creating would work on the new locks.....well no they didn't. I had the old lock still on my door, which required me to return, with my suitcase and laptop bag, back to the lobby and ask for the other keys to be made up. Jamie seemed surprised that the 6th floor was completed with the lock upgrade.

The pictures online are deceiving. This hotel is really outdated.

The hotel was easy to locate and near the convention center. We were able to walk everywhere downtown and visit numerous restaurant locations. Riverwalk within walking distance. Rooms were clean and the air conditioner kept the room cool and restful. The only issue we had was the neighbors could be heard. We did have someone attempt to get into our room three separate times on the evening of our stay. Breakfast buffet was delicious and plentiful. Your choices were wide open and nice eating area.

Clean, good shower very comfortable bed...close to the river walk, though e drove and parked right next to it. Breakfast was full of good choices and coffee was good too

It was good, specially the HOT breakfast and location

This was our second visit to San Antonio and we wanted to be near the Alamo and the Riverwalk. The Alamo was just two blocks away. The staff at Hampton Inn were excellent. One person even got us ice from an icemaker on another floor and delivered it to our door! The maid was very friendly and cheerful also. And the breakfast off the lobby was very good. There also a young man assisted us in the breakfast area! A very comfortable visit. Thank you.

Great hotel. I always stay here. Great location and even better staff. Recommend for anyone looking for a fun weekend in San Antonio.

This hotel is not on the Riverwalk, but a two block walk takes you to the Mall and easy access to it. More importantly, the staff were absolutely wonderful and helpful. Not only did they find a frig for our room, but they patiently provided directions every time we asked a question.

My family and I had a great family trip, we were there to celebrate my daughter's 10th birthday, and although we have had many trips to San Antonio, she is finally old enough to remember these kind of trips. She was talking about the apartment the hotel room the whole way back. Thank you Hampton for providing her with a great experience.

great place to stay in San Antonio. clean and very friendly and helpful staff

The hotel is close to the Alamo, Riverwalk and affordable. The breakfast was good. The staff were very tolerant. I saw the receptionist handling a very unreasonable guest with more grace and politeness that I would have been able to manage.

Hotel location was great, close to the river walk, Alamo and downtown sights and businesses. Hotel rented my room, I was relocated to a handicap room which I was not pleased about. The rooms are not what other Hampton expectations are. The pool closed too early for its location to the night life. The manager to whom I spoke with to request a late checkout on my last day was extremely rude and raised her voice to my request. I assumed with the room mishap this would be no problem. My grandmother owns a motel and it is operated much more efficient and friendly. I will stay at a different hotel upon my near return visit to San Antonio.

My husband and I traveled to San Antonio for a weekend get away and wanted to be close to downtown. The location of the hotel was good and the hotel room was clean. Parking is $15 a night which we found to be a little ridiculous. The breakfast was cold the first morning and the staff was not overly friendly. Overall, it was an average experience.

Loved that the hotel was within walking distance of the river walk.

The stay was average nothing special but it was fine for one evening. The Hotel was easy walking distance to the Riverwalk which was very nice. The room was hot and the ac was noisy and not effective. This was winter and I would not like to be here in the San Antonio Summer.

We had to make a rush trip to San Antonio for a funeral right before Thanksgiving. Reserving this room was a simple online arrangement, the site was quick the directions were perfect and the location was perfect ( there are some area's in S. A. that are a little rough.# The Hotel staff was very helpful and friendly, The room was excellent and comfortable and there was gated parking for an additional $15.#parking in S.A. is at a premium) There was breakfast available in the morning and was pretty fresh. The only complaint I have is the upholstery in the dinning was very badly stained which for me affected my appetite. They would do well to replace it, I have not experienced this at any other Hampton Inn. I would recommend this Hotel to friends.

the hotel was ok for a brief stay. The room was clean but a little rough around the edges. This applies to the hotel overall (e.g. the wall paper was peeling off in spots). The continental breakfast was good and the location was very close to the riverwalk.

414 Bowie St San Antonio TX

Hotel highlights

  • Walking distance to Alamo and River Walk
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in Downtown San Antonio, Hampton Inn San Antonio-Downtown (River Walk) is within a 10-minute walk of popular sights such as Alamo and Shops at Rivercenter. This 169-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. River Walk and Tower of the Americas are also nearby.


Dining

Free hot/cold buffet breakfast is served each morning from 6 AM to 10 AM.


Rooms

All of Hampton Inn San Antonio-Downtown (River Walk)'s 169 air-conditioned rooms provide coffee makers, free weekday newspapers, and free local calls. 32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Hampton Inn San Antonio-Downtown (River Walk), guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 15.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for USD 20 per person one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

King guestroom

King 1 | Sleeps 2

Two doubles guestroom

Full 2 | Sleeps 4

King guestroom with study

King 1 | Sleeps 4

Deluxe, One King Bed, Non-Smoking

King 1 | Sleeps 2

Guest reviews for Hampton Inn San Antonio-Downtown

Everyone (9) Couples (28) Business (11) Family (24) Friends (5) Other (1)
4

great location and staff

Everyone

Breakfast was great, water was always cold and available, but the halls and rooms were worn. We were in San Antonio during a heat wave and the water was a welcome sight every day, all day. Breakfast was the usual fare, but the staff was outstanding. They replenished immediately and were available for assistance.

By , from Chicago on Jul 8, 2017

5

excellent choice.

Everyone

Was close to the River Walk and Alamo. Had a great breakfast. Loved the gated parking.

By , from Grand Island, NE on Jun 5, 2017

Review comment responded on Jun 7, 2017

Doug, Thank you so much for taking the time to write such a great review! We appreciate your feedback and I will be passing this on to the staff! We hope to see you again in the near future. Best Regards Front Office Supervisor

3

expected more from a hampton / hilton

Everyone

Front desk were unable to answer any questions about the area.Bathroom dirty. Horrible pillows & sheets

By on Jun 5, 2017

3

not what i expected.

Everyone

I travel a lot, so familiar with the various brand name hotels. I asked if they would enter my HH number and was very abruptly told by "Jamie" that because I booked through a 3rd party, they won't honor this as a stay for HH. She never explained the breakfast or how to connect to the WiFi in the hotel (all other persons checking in prior to me, she mentioned this to them). She explained the parking and that they have parking inside and outside a gated area of the hotel. Asked if it was safer if parking inside the gated area and she said not really, you don't know what can happen to the cars....this made me feel better. I felt that because I booked the one night through another source other than Hilton, my reservation was as important as the walk-in guest ahead of me! The hallways and carpet could use some cleaning and vacuuming. My room was mostly clean and acceptable, but the dust bunnies along the baseboards and around the furniture might be an issue for someone with allergies or asthma. The locks for the doors are being upgraded, and the clerk told me that the keys she was creating would work on the new locks.....well no they didn't. I had the old lock still on my door, which required me to return, with my suitcase and laptop bag, back to the lobby and ask for the other keys to be made up. Jamie seemed surprised that the 6th floor was completed with the lock upgrade.

By , from Midwest on Apr 20, 2017

3
Everyone

The pictures online are deceiving. This hotel is really outdated.

By on Oct 3, 2016

4

san antonio we go

Everyone

The hotel was easy to locate and near the convention center. We were able to walk everywhere downtown and visit numerous restaurant locations. Riverwalk within walking distance. Rooms were clean and the air conditioner kept the room cool and restful. The only issue we had was the neighbors could be heard. We did have someone attempt to get into our room three separate times on the evening of our stay. Breakfast buffet was delicious and plentiful. Your choices were wide open and nice eating area.

By , from Phenix City on Aug 22, 2016

4
Everyone

Clean, good shower very comfortable bed...close to the river walk, though e drove and parked right next to it. Breakfast was full of good choices and coffee was good too

By on May 8, 2016

4

front desk could improve alot

Everyone

It was good, specially the HOT breakfast and location

By on Apr 19, 2016

Review comment responded on Apr 25, 2016

Thank you Anonymous for your review.We hope to see you soon.

5

alamo and riverwalk

Everyone

This was our second visit to San Antonio and we wanted to be near the Alamo and the Riverwalk. The Alamo was just two blocks away. The staff at Hampton Inn were excellent. One person even got us ice from an icemaker on another floor and delivered it to our door! The maid was very friendly and cheerful also. And the breakfast off the lobby was very good. There also a young man assisted us in the breakfast area! A very comfortable visit. Thank you.

By , from Tucson, AZ on Apr 17, 2016

Review comment responded on Apr 29, 2016

Thank you Candy for your review of our hotel. I am happy to hear that our staff went over and above to make your stay enjoyable. We look forward to having you return. Happy travels.

5

awesome weekend

GetawayWithFriends

Great hotel. I always stay here. Great location and even better staff. Recommend for anyone looking for a fun weekend in San Antonio.

By on Sep 11, 2015