No matter how many times I messed with the thermostat, It was a little warm.
What I thought was excessive was the cost of parking.
The room was very nice and clean! I’ve stayed at a lot of hotels in my life and by far this was the best I’ve ever stayed at. The staff was nice and helpful!
Great location in the downtown area. River walk, Alamo, museums were all in walking distance.
Staff should be more informative when asked about parking. No one told us where to park. We figured out if we use our room key the big black gate opens and the vehicle is secure. We also asked for towels and no one ever showed up.
I was happy with your customer service, cleanliness and a very good breakfast.
Good location, clean, and personnel very approachable
Appreciated the exercise room and the buffet breakfast
The price was good and the staff were good. The place feels like a glorified Motel 6 and the immediately surrounding area is dirty and feels unsafe.
Once you get inside the gated area it's nice but the surrounding area is like the hotel is in the ghetto but overall I had a nice stay
Nice and clean
I did not like having to pay to park!
Room was great
I think it’s ridiculous that the hotel charges you $30 for parking and then doesn’t have enough parking for all the cars they sold parking 2!
Everything was perfect from check in to check out. Staff was very friendly and helpful
Good location, fair price, friendly staff.
Ok
Located in Downtown San Antonio, Hampton Inn San Antonio-Downtown (River Walk) is within a 10-minute walk of popular sights such as Alamo and Henry B. González Convention Center. This 169-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Quench your thirst with a drink at the bar/lounge.
32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are other standard amenities.
Guests of Hampton Inn San Antonio-Downtown (River Walk) have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 30.00 per night. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
No matter how many times I messed with the thermostat, It was a little warm.
What I thought was excessive was the cost of parking.
Thank you for taking time to complete your survey! We are very pleased you enjoyed your stay and had a great experience while with us. Please think of us for your future trips to beautiful downtown San Antonio as we would love the opportunity to host you again!
The room was very nice and clean! I’ve stayed at a lot of hotels in my life and by far this was the best I’ve ever stayed at. The staff was nice and helpful!
Thank you for taking time to complete your survey! We are very pleased you enjoyed your stay and had a great experience while with us. Please think of us for your future trips to beautiful downtown San Antonio as we would love the opportunity to host you again!
Great location in the downtown area. River walk, Alamo, museums were all in walking distance.
Thank you for taking time to complete your survey! We are very pleased you enjoyed your stay and had a great experience while with us. Please think of us for your future trips to beautiful downtown San Antonio as we would love the opportunity to host you again!
Staff should be more informative when asked about parking. No one told us where to park. We figured out if we use our room key the big black gate opens and the vehicle is secure. We also asked for towels and no one ever showed up.
Thank you for taking time to complete your survey regarding your stay with us. We strive to ensure every guest has an exceptional experience while staying at our hotel every time, so please accept our sincerest apologies for failing you. We will use this as a teaching moment, and you can rest assured all of the issues in your survey will be addressed with the proper team to ensure this does not happen in the future. Again, we appreciate all your feedback and hope you consider us for your future trips to San Antonio. Allow us the chance to make this right!
I was happy with your customer service, cleanliness and a very good breakfast.
Thank you for taking time to complete your survey! We are very pleased you enjoyed your stay and had a great experience while with us. Please think of us for your future trips to beautiful downtown San Antonio as we would love the opportunity to host you again!
Good location, clean, and personnel very approachable
Thank you for taking time to complete your survey! We are very pleased you enjoyed your stay and had a great experience while with us. Please think of us for your future trips to beautiful downtown San Antonio as we would love the opportunity to host you again!
Appreciated the exercise room and the buffet breakfast
Thank you for taking time to complete your survey! We are very pleased you enjoyed your stay and had a great experience while with us. Please think of us for your future trips to beautiful downtown San Antonio as we would love the opportunity to host you again!
The price was good and the staff were good. The place feels like a glorified Motel 6 and the immediately surrounding area is dirty and feels unsafe.
We strive to ensure every guest has an exceptional experience while staying at our hotel every time, so please accept our sincerest apologies for failing you. We have and continue to work with The City of San Antonio on the homeless issues that are all over the downtown area. We really value your feedback. We appreciate all your feedback and hope you consider us for your future trips to San Antonio.
We strive to ensure every guest has an exceptional experience while staying at our hotel every time, so please accept our sincerest apologies for failing you. We will use this as a teaching moment, and you can rest assured all of the issues you mentioned will be addressed with our team. We appreciate all your feedback and hope you consider us for your future trips to San Antonio