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Quality Inn I-10 East near AT&T Center

2.0 out of 5.0
Overview Reviews Amenities & Policies
3939 E Houston St, San Antonio, TX
1-844-663-2269
3.6
out of 5
Average Guest Review
See all 12 reviews
Room cleanliness 4.0
Service & staff 3.5
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family with small children
  • Friends

Recent guest reviews

I loved that it was so close to the AT&T Center and just a few minutes from downtown SA. It was all very convenient.

Overall its a clean place. I just hate the fact that communication is kind of on the hard side. Its a language barrier. But very sweet people.

I don't like the noise in the hotel that makes me really sleepy

I was in vacation with my 3 kids and me it was late @10pm I was tired so decided to rent a room so I stop put gas in pay online when getting there she ask for my id so I look thru my purse it wasn't in there so went back to my car in look for it then I remember @ a restaurant we went for lunch I got one beer so they ask for your id so I'm pretty sure I forgot it over at the restaurant so tell me I beg them until almost 1 am to stay in they DIDN'T... even though I end up showing the a picture of my id that I had just send my sister to do something for me but they didn't accept that until now they haven't given my money I paid it been @ 5days I haven't even received a call from or email none...

This is an older hotel that has been totally redone! The fresh paint, carpet and furniture make it feel like a new place! Its a perfect location if u are going to the ATT Center for a show. I have already booked again for a show in March 2019.

Check in was not easy. Lady in front desk did not know what she was doing and gave me room key that did not work

Really great room! Worth the money!! Would stay again on the future!!

Staff was horrible. A/c horrible . Maintenance man acted like he was mad. No one even asked how our stay was no thank you.

E Houston St San Antonio TX

Hotel highlights

  • Close to AT&T Center and Freeman Coliseum
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Arena District, Quality Inn I-10 East near AT&T Center is within a mile (2 km) of popular sights such as AT&T Center and Freeman Coliseum. This 54-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free hot/cold buffet breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

All of Quality Inn I-10 East near AT&T Center's 54 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls and safes are other standard amenities.


Property features

Quality Inn I-10 East near AT&T Center features free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include express check-out, laundry facilities, and a TV in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2
$59* Per night/room May 3 - May 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn I-10 East near AT&T Center

Everyone (9) Family (1)
4
Everyone

By on Dec 13, 2019

2
Everyone

By on Sep 20, 2019

5
Family Friends

I loved that it was so close to the AT&T Center and just a few minutes from downtown SA. It was all very convenient.

By on Aug 1, 2019

Review comment responded on Aug 15, 2019

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We work very hard to provide an exceptional guest experience for every guest and it is nice to know that all that hard work is paying off.

5
Everyone

By on Jul 21, 2019

Review comment responded on Aug 15, 2019

Thank you!

3
Family with small children

Overall its a clean place. I just hate the fact that communication is kind of on the hard side. Its a language barrier. But very sweet people.

By on Jul 19, 2019

Review comment responded on Aug 14, 2019

I apologize.

4
Everyone

I don't like the noise in the hotel that makes me really sleepy

By on Jul 7, 2019

Review comment responded on Jul 13, 2019

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

2
Family with small children

I was in vacation with my 3 kids and me it was late @10pm I was tired so decided to rent a room so I stop put gas in pay online when getting there she ask for my id so I look thru my purse it wasn't in there so went back to my car in look for it then I remember @ a restaurant we went for lunch I got one beer so they ask for your id so I'm pretty sure I forgot it over at the restaurant so tell me I beg them until almost 1 am to stay in they DIDN'T... even though I end up showing the a picture of my id that I had just send my sister to do something for me but they didn't accept that until now they haven't given my money I paid it been @ 5days I haven't even received a call from or email none...

By on May 9, 2019

5
Everyone

This is an older hotel that has been totally redone! The fresh paint, carpet and furniture make it feel like a new place! Its a perfect location if u are going to the ATT Center for a show. I have already booked again for a show in March 2019.

By , from Austin TX on Dec 14, 2018

Review comment responded on Jan 15, 2019

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We work very hard to provide an exceptional guest experience for every guest and it is nice to know that all that hard work is paying off.

3
Everyone

Check in was not easy. Lady in front desk did not know what she was doing and gave me room key that did not work

By , from Houston on Nov 25, 2018

Review comment responded on Jan 15, 2019

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations and services.

5
Everyone

Really great room! Worth the money!! Would stay again on the future!!

By on Oct 13, 2018

Review comment responded on Oct 15, 2018

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We work very hard to provide an exceptional guest experience for every guest and it is nice to know that all that hard work is paying off.

Quality Inn I-10 East near AT&T Center

3939 E Houston St, San Antonio, TX 78220
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