I had an issue with noise next door. George at the front desk took care of my issue immediately and was very professional.
When I checked in I was told housekeeping services would not be available and I just assumed because of Covid. anything I need just go to the front desk and they would be provided. I saw a housekeeper in the hallway and she had no idea why this was but gave me some shampoo and toilet paper as I stayed 4 days. I put my room refuse in the can by the elevator. Unusual and I don't know why
I wanna thank the men in the front counter, great customer service and very polite. If I’m not mistaken his name Jorge/George I forgot this gentleman name but best customer service. I will be coming back with my family .
nothing
The staff was great. The room was amazing will be coming back tonthis hotel
Great place of stay, great location, great price for size of room, great staff. Will stay there again.
The Hampton Inn at Brooks City Base was a great place to stay during our week long visit to San Antonio. The location was excellent - near shopping and restaurants, and not far from the San Antonio Missions. Downtown was a quick 6 minute drive on the expressway. The staff was polite and helpful, and the manager was wonderful in answering our questions as first time visitors. I would stay at this Hampton Inn again!
Was not checked in very Professional restroom doesn't have exhaust fan
El cuarto está muy amplio, y su diseño muy bonito. Me gustó la alberca.
Room wasn't cleaned the four days we were there, sheets weren't changed either.
Great location everything is near groceries restaurants Walmart and access to freeways right away emergency services very close excellent all my family was empress with hotel that all 5 families would gladly return to your hospitality
Our room was never cleaned the whole 3 days we were there, some rooms were being cleaned at 9:30 pm and it was noisy, the internet was absolutely horrible and impossible to use for business. Wouldn’t stay agin.
Excellent stay very comfortable and a good breakfast
So I’m super picky take that in mind.... the room overall was ok. But the sheets had a faint ink pen stain on them which lets me know they do not use bleach or a disinfectant to wash them... ink is easy to come out if used. The bathroom... ugh the tub had a gross yellow stain that never came out even after I sprayed disinfectant on it and let it sit. There was like sprinkle of something brown in the open drawer under bathroom sink. And my biggest complaint is that they only gave us one set of towels for 4 ppl! Which we had to continue to ask for extra towels! For 3 days! If they know 4 people are in a room why not provide 4 sets of towels!!!!
Located in Southside, Hampton Inn & Suites San Antonio Brooks City Base Area TX is within a few miles (5 km) of sights such as Republic Golf Course and San Antonio Missions National Park. This 100-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.
Each morning free breakfast is included with your stay.
Hampton Inn & Suites San Antonio Brooks City Base Area TX's 100 rooms are air-conditioned and provide refrigerators, coffee makers, and free weekday newspapers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free local calls, hair dryers, and laptop-compatible safes are also available.
Built in 2016, the brand new Hampton Inn & Suites San Antonio Brooks City Base Area TX offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
I had an issue with noise next door. George at the front desk took care of my issue immediately and was very professional.
When I checked in I was told housekeeping services would not be available and I just assumed because of Covid. anything I need just go to the front desk and they would be provided. I saw a housekeeper in the hallway and she had no idea why this was but gave me some shampoo and toilet paper as I stayed 4 days. I put my room refuse in the can by the elevator. Unusual and I don't know why
I wanna thank the men in the front counter, great customer service and very polite. If I’m not mistaken his name Jorge/George I forgot this gentleman name but best customer service. I will be coming back with my family .
nothing
The staff was great. The room was amazing will be coming back tonthis hotel
Great place of stay, great location, great price for size of room, great staff. Will stay there again.
The Hampton Inn at Brooks City Base was a great place to stay during our week long visit to San Antonio. The location was excellent - near shopping and restaurants, and not far from the San Antonio Missions. Downtown was a quick 6 minute drive on the expressway. The staff was polite and helpful, and the manager was wonderful in answering our questions as first time visitors. I would stay at this Hampton Inn again!
