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Holiday Inn Express Hotel & Suites San Antonio-Airport North

2.5 out of 5.0

Recent guest reviews

The bedding was very rough The bed was not comfortable

Bathroom was not cleaned. Bathtub plugged. Not recommended.

Staff was very nice and the breakfast was exceptional!

Perfect! I'm staying at holiday inn again when I go back to San antonio

Hotel was very nice and clean. Great staff, room very comfortable. Very quiet. Will come again.

Loved the hotel and location. Friendly staff, clean rooms. Will be back!!

There were at least a dozen small red and brown stains on the sheets and duvet cover. When the sheets were pulled back, there were long black hairs in the sheets. When the towels were used after showering, long gray hair got all over my face and body from the towels. The toilet had 3 hairs on it. The bathroom floor was VERY sticky. My overall impression: Yuck!

Staff cooperative, understanding, nice place close to different areas of interest. But need to correct GPS address, Difficult to find the place because of that.

Hard to find, much better choices near by.... not a good experiance.

I received the address from in an email. I input that address into my gps. It said I would arrive in 3 hours from my current location. However, upon arriving at this "destination" there was nothing but fields. I was very panicky because I was in the middle of nowhere and it had already gotten dark. I called the Holiday Inn and she was nice but said that she had to give me a different address to put into my GPS. She said it was only 20 minutes away, since other people must have had my same experience. However, it was not just the 20 minutes away, it was another HOUR until I reached the correct location of the hotel. The manager would not give me a free room for the future and nothing was done to compensate for the trouble.

I was in San Antonio for business for three days. My room was comfortable, clean, secure and quiet. Usually I don't sleep very well when I travel, but this time I slept soundly every night. Staff was helpful and friendly. Restaurants are close by and access to Highway 281 is very easy. I will definitely make reservations there for my next trip.

Very comfortable and accommodating

clean, convenient

Booked hotel room to attend funeral services overall room was comfortable and neat. The stay was quiet and enjoyable.

Easy check in/check out. Room was cool when arrived on hot day(small detail but it is important:)) Comfty bed and everything was clean and no unusual smells. I would definitely stay here again when i come to San Antonio.

We had a surprise Birthday Party for my brother, my mother and her fiancee and I flew in just for that but took advantage of the Alamo/River Walk it was awesome. Compared to my last trip this tops it all the way. The staff were very friendly and helpful. I will be doing this again.

I made reservation for a NON-smoking, two full bed. When I arrived I had been changed to a one double bed couch sleeper. I had to take a room on a different floor from my family, two brothers and a sister who were also staying at the same hotel. My room was on a stinking smoking floor as was one of my brothers who only stayed there because I couldn't change hotels because of prepaying through Orbitz. From now on I go back to making my own reservation. Thanks anyway.

Nice hotel with simple public areas but bigger rooms than most Holiday Inns. Breakfast was not particularly good but the business room and pleasant pool/hot tub were appreciated.

The room was a nice size room and clean. We tried to get a pay for view movie. It was very frustrating and asked for help from the staff and then gave up. The breakfast was just ok. We did enjoy the pool, hottub, and sauna.

16315 San Pedro Ave San Antonio TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Hollywood Park, Holiday Inn Express Hotel & Suites San Antonio-Airport North is within a 15-minute drive of popular attractions such as San Antonio Zoo and Aquarium and Marion Koogler McNay Art Museum. This 67-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. McAllister Park is also close to this San Antonio hotel.


Dining

Start your day off right with a free buffet breakfast offered each morning.


Rooms

The 67 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Other standard amenities include free weekday newspapers, hair dryers, and phones.


Property features

Guests of Holiday Inn Express Hotel & Suites San Antonio-Airport North have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include a meeting room, a business center, and free newspapers.

Room options

Standard Room

King 1 | Full 2 | Sleeps 2

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub (MOBILITY)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible (HEARING)

King 1 | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites San Antonio-Airport North

Everyone (2) Couples (5) Business (6) Family (6)
3

close to airport

Everyone

The bedding was very rough The bed was not comfortable

By , from San Antonio Tx on May 1, 2017

2
Everyone

Bathroom was not cleaned. Bathtub plugged. Not recommended.

By on Aug 15, 2016

Review comment responded on Aug 19, 2016

Thank you for taking the time to share your feedback regarding your recent stay. I am pleased to see you enjoyed our breakfast. We have a good variety of breakfast items to satisfy many different tastes. I am sorry to hear that the bathroom was not up to our usual standards and want to assure you that we will follow up appropriately. We hope to see you again on your next trip.

5

weekend stay

Couples

Staff was very nice and the breakfast was exceptional!

By on Oct 14, 2014

5

great trip

Families

Perfect! I'm staying at holiday inn again when I go back to San antonio

By on Mar 13, 2014

4

great getaway

Couples

Hotel was very nice and clean. Great staff, room very comfortable. Very quiet. Will come again.

By on Aug 13, 2013

4

fantastic

Couples

Loved the hotel and location. Friendly staff, clean rooms. Will be back!!

By on Jun 20, 2013

1

hair and stains everywhere

BusinessTravelers

There were at least a dozen small red and brown stains on the sheets and duvet cover. When the sheets were pulled back, there were long black hairs in the sheets. When the towels were used after showering, long gray hair got all over my face and body from the towels. The toilet had 3 hairs on it. The bathroom floor was VERY sticky. My overall impression: Yuck!

By on Jul 30, 2012

5

excellent

Families

Staff cooperative, understanding, nice place close to different areas of interest. But need to correct GPS address, Difficult to find the place because of that.

By on Jul 20, 2012

2

hard to find, much better choices near by

BusinessTravelers

Hard to find, much better choices near by.... not a good experiance.

By on Jul 16, 2012

2

bad experience with location

BusinessTravelers

I received the address from in an email. I input that address into my gps. It said I would arrive in 3 hours from my current location. However, upon arriving at this "destination" there was nothing but fields. I was very panicky because I was in the middle of nowhere and it had already gotten dark. I called the Holiday Inn and she was nice but said that she had to give me a different address to put into my GPS. She said it was only 20 minutes away, since other people must have had my same experience. However, it was not just the 20 minutes away, it was another HOUR until I reached the correct location of the hotel. The manager would not give me a free room for the future and nothing was done to compensate for the trouble.

By on Nov 21, 2011