Skip to main content
Beginning of main content

Comfort Suites Near Seaworld

2.5 out of 5.0

Recent guest reviews

I have stayed at many Comfort Suites and have always had a good experience, but was disappointed this time. From the outside large pipes sticking out of the building made siren like noisy frequently, night and day. From the inside, our room was on the 2nd floor, the noise coming from the room above us sounded like jumping and running, and did not subside until after 3am.

Room was dirty, smelly at time of check-in. The tub faucet was steadily pouring water out when we checked in. The next day when maintenance tore it apart, it took hoursbefore theyfixed it. The pool ventilation system stopped working on day two. It worked fine on day one and we swam with no issues on day one. On day two, two of my children ended up with respiratory issues and swollen, red, puffy, inflamed, hot to the toucheyes. At least two guests complained to the hotel staff prior to me complaining. The employee I spoke with was apologetic, explained the ventilation system was out that day, and he then went and closed the pool. My children's injuries warranted a visit to the ER. The next day, I got a call from the rude hotel manager. He said I was a liar and so was his employee. He refused to accept any responsibility. He said he already reopened the pool without even speaking with maintenance. We stayed months ago with no problems. This time was awful. I will not recommend this hotel to anyone.

Not clean. Pictures on Internet are not how rooms actually look. Glass door inside room hadn't been cleaned in a long time. Nasty. Carpet needs to be replaced. Bathtub was dingy and needs updating. Baseboards nasty in bathroom. Holes in wall from shower curtain replace. Beds very uncomfortable. Not great area of town. Rub dripped all night. Told hotel front desk at checkout and response was "ok, I'll let them know". Would never recommend this to anyone. Disappointed in previous reviews that suggest this place. Needs major cleaning and updating.

Rooms are dark and in need of minor repairs. Decent breakfast. Not far from sea world but others are closer.

Stayed here for a few nights; everything was fine and I recommend the place. It's not a luxury hotel, but it's clean, comfortable, and modern.

Our experience was great the staff was friendly and very helpful.

I absolutely enjoyed our stay. The room was very spacious and comfortable. The breakfast was feeling and the staff was so accomodating.

The hotel and staff were great. Will definitely stay there again.

The room was comfy and clean, the breakfast was yummy and the staff was very friendly.

The hotel location is very good, the staff are welcoming and very nice, the breakfast is great they everything on it and very clean and organized, the rooms are very nice and comfortable and clean. Clean clean the they have service every day they change tawels every day the inside warm water pool very good you won't miss it, it was wonderful experience I really recommend this hotel

Clean rooms. Friendly staff. Breakfast was good. Only about 15-20 minutes from Seaworld. A definite hotel must stay at. We will be using again!

My family and I realy enjoyed our stay. The front desk staff was very nice. Housekeeping did a great job keeping the hotel clean. Our room was nice and clean everyday. One thing that bothers me at most hotels. Is that when I hang the do not disturb sign. Housekeeping knocks anyways or try's to come in. Not here they did a great job. When we would leave In the AM we would remove the sign and the room would be nice and clean when we come back. Complaints; 1. the sofa was not great to seat on until we put some blankets under the cushens, to give it support. 2. The milk at breakfast did not taste good to me both days that I tried it. I think it's a cheap powder milk. Other than the two complaints I I joyed the Hotel and the indoor pool. I would be happy to stay here again.

Zero to complain about. Staff was great, room was great, are was great.

The Hotel is between a night club and where young drunk people get thier cars. there were 5 police cars as well as security to stop the fights bottle throwing and speeing up and down the street. This went on untill 3 Am. Hotel staff could do nothing and were discourteous in tewlling me so. They offered 30 % off our next stay but I will never use thies chain of hotels again. The breakfast ran short on food and. I won't waste time. I'm glad the experiance is behind me.

over all, everything was good. I had good sleep, Two things, no shampoo and the toilet needed help to make it work. I think the valve go stuck and did not allow presure to build up for the next flush. I had to do it manually.

Used the hotel for four nights during AFB boot camp graduation. Everything was great. Good clean hotel.

8021 Alamo Downs Pkwy San Antonio TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in West San Antonio, Comfort Suites Near Seaworld is 1.2 mi (1.9 km) from Ingram Park Mall and within a 10-minute drive of Wonderland of the Americas Mall. This 75-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. San Antonio SeaWorld is also within a 15-minute drive.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 75 recently renovated accommodations afford space to spread out with separate bedrooms and living rooms. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Sofa beds, microwaves, and refrigerators are also standard.


Property features

At Comfort Suites Near Seaworld, guests enjoy an indoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Comfort Suites Near Seaworld

Everyone (6) Couples (3) Business (2) Family (5)
3

way too noisy

Everyone

I have stayed at many Comfort Suites and have always had a good experience, but was disappointed this time. From the outside large pipes sticking out of the building made siren like noisy frequently, night and day. From the inside, our room was on the 2nd floor, the noise coming from the room above us sounded like jumping and running, and did not subside until after 3am.

By , from Texas on Jul 25, 2017

2

hotel manager called employee a liar

Everyone

Room was dirty, smelly at time of check-in. The tub faucet was steadily pouring water out when we checked in. The next day when maintenance tore it apart, it took hoursbefore theyfixed it. The pool ventilation system stopped working on day two. It worked fine on day one and we swam with no issues on day one. On day two, two of my children ended up with respiratory issues and swollen, red, puffy, inflamed, hot to the toucheyes. At least two guests complained to the hotel staff prior to me complaining. The employee I spoke with was apologetic, explained the ventilation system was out that day, and he then went and closed the pool. My children's injuries warranted a visit to the ER. The next day, I got a call from the rude hotel manager. He said I was a liar and so was his employee. He refused to accept any responsibility. He said he already reopened the pool without even speaking with maintenance. We stayed months ago with no problems. This time was awful. I will not recommend this hotel to anyone.

By , from Texas on Jul 23, 2017

1

stay elsewhere

Everyone

Not clean. Pictures on Internet are not how rooms actually look. Glass door inside room hadn't been cleaned in a long time. Nasty. Carpet needs to be replaced. Bathtub was dingy and needs updating. Baseboards nasty in bathroom. Holes in wall from shower curtain replace. Beds very uncomfortable. Not great area of town. Rub dripped all night. Told hotel front desk at checkout and response was "ok, I'll let them know". Would never recommend this to anyone. Disappointed in previous reviews that suggest this place. Needs major cleaning and updating.

By , from Midland, Tx on Jul 19, 2017

3
Everyone

Rooms are dark and in need of minor repairs. Decent breakfast. Not far from sea world but others are closer.

By on Mar 15, 2017

4

nice place to stay

Everyone

Stayed here for a few nights; everything was fine and I recommend the place. It's not a luxury hotel, but it's clean, comfortable, and modern.

By on Mar 7, 2017

5
Everyone

Our experience was great the staff was friendly and very helpful.

By , from San Antonio Texas on Apr 21, 2016

5

kids vacation

Families

I absolutely enjoyed our stay. The room was very spacious and comfortable. The breakfast was feeling and the staff was so accomodating.

By on Aug 25, 2015

5

awesome seaworld adventure

Couples

The hotel and staff were great. Will definitely stay there again.

By on Apr 7, 2015

4

clean rooms and friendly staff

BusinessTravelers

The room was comfy and clean, the breakfast was yummy and the staff was very friendly.

By on Feb 12, 2015

5

wanderfull

Families

The hotel location is very good, the staff are welcoming and very nice, the breakfast is great they everything on it and very clean and organized, the rooms are very nice and comfortable and clean. Clean clean the they have service every day they change tawels every day the inside warm water pool very good you won't miss it, it was wonderful experience I really recommend this hotel

By on Jan 5, 2015