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Recent guest reviews

Everything is good I like sofa bed

The name is a lie, not near Seaworld at all. The entire hotel had my family uncomfortable. The carpet was stained and dirty, not enough towels for the room, had to ask for linen for the pull out couch to which I was given two sheets and thats it, like an employee just handed them to me. The hallway smelt like someone was getting lit in the non-smoking rooms, bathroom door would latch and stay closed. The wooden headboard had a lot of grease spots from previous guest. The smoke detector in the room had no battery and was left open. Didn’t have a chair for the desk. Didn’t have milk for the cereal at breakfast both days we were there and a worker just stands there watching you eat the entire time, also the coffee cups did ‘t have lids. The ice machine on the 2nd floor was broke.

Loved the BALCONY

Very friendly and helpful staff

Granted it was spring break weekend, the staff was overworked and rude. Our room had exposed wires missing from the missing smoke detector on the ceiling. There was Saran Wrap on the wall covering some kind of vent. The vanity lights didn’t work in the bathroom and only had light from the shower light. Only one bed was made up by housekeeping and all of our towels were taken. When I called to say the towels were gone I was interrupted saying they were in the dryer and would be brought up when ready. Two hours later we still didn’t have towels. I went to the front desk and the man was on the phone saying “yeah yeah they are right here”. I explained to him about the smoke detector and the vanity lights. He said to play with the switches next to the vanity. I said I didn’t have switches. The pool was another issue. There were no guidelines and the pool was packed. Kids doing cannonballs into the hot tub. No supervision or enforcement of rules. Finally, the lack of security. The back door by the pool was constantly open because they said the fob didn’t work. For $150/night... needless to say I wasn’t happy.

Close to All San Antonio’s Main Destinations and has everything you need!

Great place to stay, extremely friendly and courteous staff, hot complimentary breakfast every morning And clean room and building. It was also tucked away from main roads which I liked and very close to a mall and many stores/restaurants. Will definitely stay here again!

It was not the fanciest or updated hotel, BUT it was clean with spacious rooms. The hotel staff was incredibly friendly and accommodating! Good, hot breakfast with options such as waffles, eggs, sausage and oatmeal along with cereal and muffins. Would definitely go back.

It was just ok. Seemed a little rundown. The blackout curtains were dirty and had paint on them. There was something smeared all over the air conditioner flap. One of the remote controls was covered in tape. We had a suite and there was only one small trash can for the entire room. There was also mold growing on the side of the tub. When we also took the extra blanket out of the closet we opened it up and dirt and debris fell out of it. The pool area needs attention. Chipping paint from around the windows was laying on the ground. Gym equipment was also not in proper working order. One night when we came back people had layed dirty smelling towels in the hall and the next morning they were still laying there. That room was on the first floor near the lobby. The staff at the front deak were friendly. I would not stay here again.

Everything was great. The staff very professional and friendly. Rooms very clean. We will be back.

While the staff was nice I have to tell you a few things that were disappointing. The first night my room was so hot, the air condition did not work. I move to a new room the second night and the air worked however the shelves were dusty and the room was not clean. I stayed 4 nights, I went to breakfast and the toaster was broke and had been broke for a while I was told. The hot food was cold and the fruit looked nasty. All these things are easy fixes.

Perfect place to stay during my daughter’s Air Force graduation!! Clean, comfortable and an ideal location close to a mall and not far from the base. Definitely recommend!!

We were there for BMT graduation. Staff was AWESOME. They even open early for breakfast on Thursday so we could eat at 5am before The Airmen Run. Room was clean and comfortable. We travelled with 3 kids and they had a crib already set up in our room when we arrived. It was close enough to the Base and plenty of places to eat. We stayed for 5 days and have no complaints. Great Experience!

Staff accommodating and friendly. Rooms clean and comfortable. Wi-Fi signal could bd stronger.

Alamo Downs Pkwy San Antonio TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located in West San Antonio, Comfort Suites Near Seaworld is 1.3 mi (2 km) from Ingram Park Mall and within a 5-minute drive of UT Medicine San Antonio. This 75-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served on weekends from 6:30 AM to 9:30 AM.


Rooms

32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include sofa beds, refrigerators, and microwaves.


Property features

Guests of Comfort Suites Near Seaworld have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a spa tub, conference space, and a business center.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Suite, Multiple Beds, Non Smoking (Efficiency)

2 King Beds | Sleeps 4

Guest reviews for Comfort Suites Near Seaworld

Everyone (18) Couples (2) Business (1) Family (8)
4
Family with small children

Everything is good I like sofa bed

By on Oct 11, 2022

Review comment responded on Oct 12, 2022

Hello Hari,Know that your voice is of tremendous importance to us and we value your comments about our bed. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

4
Everyone

By on Oct 10, 2022

Review comment responded on Jan 9, 2023

Hello john,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

1
Family

The name is a lie, not near Seaworld at all. The entire hotel had my family uncomfortable. The carpet was stained and dirty, not enough towels for the room, had to ask for linen for the pull out couch to which I was given two sheets and thats it, like an employee just handed them to me. The hallway smelt like someone was getting lit in the non-smoking rooms, bathroom door would latch and stay closed. The wooden headboard had a lot of grease spots from previous guest. The smoke detector in the room had no battery and was left open. Didn’t have a chair for the desk. Didn’t have milk for the cereal at breakfast both days we were there and a worker just stands there watching you eat the entire time, also the coffee cups did ‘t have lids. The ice machine on the 2nd floor was broke.

By on Apr 29, 2022

Review comment responded on Apr 30, 2022

Hello Asia, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,

5
Family

Loved the BALCONY

By on Jan 8, 2022

Review comment responded on Jan 9, 2022

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

1
Everyone

By on Jan 2, 2022

Review comment responded on Apr 3, 2022

Hello Desiree, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

5
Family with small children

Very friendly and helpful staff

By on Nov 7, 2021

Review comment responded on Nov 7, 2021

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

1
Everyone

By , from Arlington on Nov 3, 2021

Review comment responded on Feb 3, 2022

On behalf of our entire staff thank you for staying with us and for rating your stay.,

2
Everyone

By on Aug 9, 2021

Review comment responded on Nov 8, 2021

We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

2
Family Family with small children

Granted it was spring break weekend, the staff was overworked and rude. Our room had exposed wires missing from the missing smoke detector on the ceiling. There was Saran Wrap on the wall covering some kind of vent. The vanity lights didn’t work in the bathroom and only had light from the shower light. Only one bed was made up by housekeeping and all of our towels were taken. When I called to say the towels were gone I was interrupted saying they were in the dryer and would be brought up when ready. Two hours later we still didn’t have towels. I went to the front desk and the man was on the phone saying “yeah yeah they are right here”. I explained to him about the smoke detector and the vanity lights. He said to play with the switches next to the vanity. I said I didn’t have switches. The pool was another issue. There were no guidelines and the pool was packed. Kids doing cannonballs into the hot tub. No supervision or enforcement of rules. Finally, the lack of security. The back door by the pool was constantly open because they said the fob didn’t work. For $150/night... needless to say I wasn’t happy.

By on Mar 15, 2021

Review comment responded on Mar 16, 2021

Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

4
Family with small children

Close to All San Antonio’s Main Destinations and has everything you need!

By , from San antonio Tx on Dec 29, 2020

Review comment responded on Dec 29, 2020

It means so much to have earned your business. We appreciate the feedback regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

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