Everything is good I like sofa bed
The name is a lie, not near Seaworld at all. The entire hotel had my family uncomfortable. The carpet was stained and dirty, not enough towels for the room, had to ask for linen for the pull out couch to which I was given two sheets and thats it, like an employee just handed them to me. The hallway smelt like someone was getting lit in the non-smoking rooms, bathroom door would latch and stay closed. The wooden headboard had a lot of grease spots from previous guest. The smoke detector in the room had no battery and was left open. Didn’t have a chair for the desk. Didn’t have milk for the cereal at breakfast both days we were there and a worker just stands there watching you eat the entire time, also the coffee cups did ‘t have lids. The ice machine on the 2nd floor was broke.
Loved the BALCONY
Very friendly and helpful staff
Granted it was spring break weekend, the staff was overworked and rude. Our room had exposed wires missing from the missing smoke detector on the ceiling. There was Saran Wrap on the wall covering some kind of vent. The vanity lights didn’t work in the bathroom and only had light from the shower light. Only one bed was made up by housekeeping and all of our towels were taken. When I called to say the towels were gone I was interrupted saying they were in the dryer and would be brought up when ready. Two hours later we still didn’t have towels. I went to the front desk and the man was on the phone saying “yeah yeah they are right here”. I explained to him about the smoke detector and the vanity lights. He said to play with the switches next to the vanity. I said I didn’t have switches. The pool was another issue. There were no guidelines and the pool was packed. Kids doing cannonballs into the hot tub. No supervision or enforcement of rules. Finally, the lack of security. The back door by the pool was constantly open because they said the fob didn’t work. For $150/night... needless to say I wasn’t happy.
Close to All San Antonio’s Main Destinations and has everything you need!
Great place to stay, extremely friendly and courteous staff, hot complimentary breakfast every morning And clean room and building. It was also tucked away from main roads which I liked and very close to a mall and many stores/restaurants. Will definitely stay here again!
It was not the fanciest or updated hotel, BUT it was clean with spacious rooms. The hotel staff was incredibly friendly and accommodating! Good, hot breakfast with options such as waffles, eggs, sausage and oatmeal along with cereal and muffins. Would definitely go back.
It was just ok. Seemed a little rundown. The blackout curtains were dirty and had paint on them. There was something smeared all over the air conditioner flap. One of the remote controls was covered in tape. We had a suite and there was only one small trash can for the entire room. There was also mold growing on the side of the tub. When we also took the extra blanket out of the closet we opened it up and dirt and debris fell out of it. The pool area needs attention. Chipping paint from around the windows was laying on the ground. Gym equipment was also not in proper working order. One night when we came back people had layed dirty smelling towels in the hall and the next morning they were still laying there. That room was on the first floor near the lobby. The staff at the front deak were friendly. I would not stay here again.
Everything was great. The staff very professional and friendly. Rooms very clean. We will be back.
While the staff was nice I have to tell you a few things that were disappointing. The first night my room was so hot, the air condition did not work. I move to a new room the second night and the air worked however the shelves were dusty and the room was not clean. I stayed 4 nights, I went to breakfast and the toaster was broke and had been broke for a while I was told. The hot food was cold and the fruit looked nasty. All these things are easy fixes.
Perfect place to stay during my daughter’s Air Force graduation!! Clean, comfortable and an ideal location close to a mall and not far from the base. Definitely recommend!!
We were there for BMT graduation. Staff was AWESOME. They even open early for breakfast on Thursday so we could eat at 5am before The Airmen Run. Room was clean and comfortable. We travelled with 3 kids and they had a crib already set up in our room when we arrived. It was close enough to the Base and plenty of places to eat. We stayed for 5 days and have no complaints. Great Experience!
Staff accommodating and friendly. Rooms clean and comfortable. Wi-Fi signal could bd stronger.
Located in West San Antonio, Comfort Suites Near Seaworld is 1.3 mi (2 km) from Ingram Park Mall and within a 5-minute drive of UT Medicine San Antonio. This 75-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free buffet breakfast, served on weekends from 6:30 AM to 9:30 AM.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include sofa beds, refrigerators, and microwaves.
Guests of Comfort Suites Near Seaworld have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a spa tub, conference space, and a business center.
Everything is good I like sofa bed
Hello john,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
The name is a lie, not near Seaworld at all. The entire hotel had my family uncomfortable. The carpet was stained and dirty, not enough towels for the room, had to ask for linen for the pull out couch to which I was given two sheets and thats it, like an employee just handed them to me. The hallway smelt like someone was getting lit in the non-smoking rooms, bathroom door would latch and stay closed. The wooden headboard had a lot of grease spots from previous guest. The smoke detector in the room had no battery and was left open. Didn’t have a chair for the desk. Didn’t have milk for the cereal at breakfast both days we were there and a worker just stands there watching you eat the entire time, also the coffee cups did ‘t have lids. The ice machine on the 2nd floor was broke.
Hello Asia, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,
Loved the BALCONY
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Hello Desiree, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,
Very friendly and helpful staff
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
On behalf of our entire staff thank you for staying with us and for rating your stay.,
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,
Granted it was spring break weekend, the staff was overworked and rude. Our room had exposed wires missing from the missing smoke detector on the ceiling. There was Saran Wrap on the wall covering some kind of vent. The vanity lights didn’t work in the bathroom and only had light from the shower light. Only one bed was made up by housekeeping and all of our towels were taken. When I called to say the towels were gone I was interrupted saying they were in the dryer and would be brought up when ready. Two hours later we still didn’t have towels. I went to the front desk and the man was on the phone saying “yeah yeah they are right here”. I explained to him about the smoke detector and the vanity lights. He said to play with the switches next to the vanity. I said I didn’t have switches. The pool was another issue. There were no guidelines and the pool was packed. Kids doing cannonballs into the hot tub. No supervision or enforcement of rules. Finally, the lack of security. The back door by the pool was constantly open because they said the fob didn’t work. For $150/night... needless to say I wasn’t happy.
Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
Close to All San Antonio’s Main Destinations and has everything you need!
It means so much to have earned your business. We appreciate the feedback regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
Hello Hari,Know that your voice is of tremendous importance to us and we value your comments about our bed. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.