Skip to main content
Beginning of main content

Recent guest reviews

I didn't like the bed or pillows and the toilet was to low and to close to the wall. Not comfortable at all

This is a "once great" property which is in serious need of an infusion of capital to either preserve its architectural flair or update it to fulfill its MASSIVE potential. Its location can't be beat ... short and attractive walk to the heart of the Riverwalk "scene." Although the center of San Antonio is fun, it is a pain to deal with with a car. Best on foot as this place provides. The property had lots of activities and wildlife (plants and animals) was visable and incorportated places. The kids liked it. Pool was nice. Super-friendly and helpful staff! It was all just a little worn at the heal, scruffy, etc. Will visit again ... but might not be able to swing the price it will eventually be worth ;-) Had an adventure this time though! Thanks.

Ran down property. Expensive for what was offered. Construction crew will wake you up at 4:00AM. Dirty or dingy everything. Expensive parking ($29/night).

Like the layout of the hotel and the amenities had t

The ad said 2 queen beds we got 2 full size beds. Carpet was stained. Only 2 sets of towells for the first night. Cheap soap and amenities. Not able to get a handicap room when toilet was discovered to be to low with no support for elderly to get up. Room was in a maintensnce area. Price negotiated should get us a good room in a nice part of the hotel. Not a low pric in the cheapest or oldest part of the hotel. Will not go here again. Orbitz should negotiate better deals.

The place was clean and the staff was nice and inviting. The rooms where clean and comfortable. The rooms lacked small updates such as usb plugs. Everything these else was great.

The decor was very pretty & tropical feeling. The rooms could use some updating for sure, but overall, was a nice layout & environment.

Great and friendly staff. Really small beds, unheated pool, and not a great restaurant selection in comparison to neighboring hotels

Lobby was beautiful, what I did not like was it was not free breakfast included like stated on line, rooms were super small and staff did not know directions anywhere.

It’s more like a up scale motel 6 and all. Restroom vent didn’t work so Showering in hot water steam stays in restroom and have walls all wet and all. Furniture scratch all up, beds very firm no pillow tops on them, neighbors flush toilet you hear it all around lol, just old style hotel.

Not very happy with this hotel. Having to pay for $29 a night parking for a bad night it is beyond unacceptable. Typically not the person to complain; however, I slept literally with 5 pair of layers because the heater wasn't working. I repeatedly informed the front desk, and kept on saying that boiler needed to be adjusted, and heater will soon turn on; however, although many calls indicating no heat, nothing was done. The hotel location and entrance streets were under construction. Hotel doesn't offer food after hours, rather front desk suggests to order Uber Eats, and/or give you a little menu from an outside not appealing restaurant to order. Room need upgrading, and restroom setting is awkward. Lighting inside of room is poor. Overall, it wasn't an appealing place stay. New Year's Eve wasn't as anticipated.

The Riverwalk being so close--very convenient. All staff very friendly and out going.

Customer service was good, hotel need big time attention.

Lexington Avenue San Antonio TX

Hotel highlights

  • Walking distance to River Walk and Alamo
  • Free in-room WiFi
  • Onsite dining
  • Outdoor pool

Located in Downtown San Antonio, El Tropicano Riverwalk Hotel is within a 10-minute walk of popular sights such as River Walk and San Antonio Majestic Theater. This 306-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's buffet restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.


Rooms

The 306 air-conditioned rooms feature kitchenettes and balconies. 27-inch TVs come with cable channels, and guests can stay connected with free WiFi. Washers/dryers, coffee makers, and safes are other standard amenities.


Property features

At El Tropicano Riverwalk Hotel, guests enjoy an outdoor pool, a gym, and a rooftop terrace. Valet parking is offered for USD 29.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Double Beds, Non Smoking, Poolside

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for El Tropicano Riverwalk Hotel

Everyone (31) Couples (14) Family (28)
4
Everyone

By on Apr 1, 2020

Review comment responded on Apr 8, 2020

Thank you for your review.

3
Family

I didn't like the bed or pillows and the toilet was to low and to close to the wall. Not comfortable at all

By , from Romayor on Mar 13, 2020

Review comment responded on Mar 19, 2020

We will address your concerns.

4
Family with small children Family

This is a "once great" property which is in serious need of an infusion of capital to either preserve its architectural flair or update it to fulfill its MASSIVE potential. Its location can't be beat ... short and attractive walk to the heart of the Riverwalk "scene." Although the center of San Antonio is fun, it is a pain to deal with with a car. Best on foot as this place provides. The property had lots of activities and wildlife (plants and animals) was visable and incorportated places. The kids liked it. Pool was nice. Super-friendly and helpful staff! It was all just a little worn at the heal, scruffy, etc. Will visit again ... but might not be able to swing the price it will eventually be worth ;-) Had an adventure this time though! Thanks.

By , from Houston, TX on Mar 12, 2020

Review comment responded on Mar 29, 2020

We appreciate you taking the time let us know where we can improve.We are happy to hear you enjoyed your visit to San Antonio and look forward to seeing you again.

4
Everyone

By on Mar 9, 2020

Review comment responded on Mar 28, 2020

Thank you for taking the time to leave us your review.

1
Business Business

Ran down property. Expensive for what was offered. Construction crew will wake you up at 4:00AM. Dirty or dingy everything. Expensive parking ($29/night).

By , from H- on Mar 1, 2020

Review comment responded on Mar 29, 2020

Thank you very much for your feedback during your stay with us. We appreciate you taking the time to detail your experiences. Our goal is to provide not only outstanding services but a clean and quality product for all our guests. We apologize for falling short during your stay.

3
Family

Like the layout of the hotel and the amenities had t

By on Feb 29, 2020

Review comment responded on Mar 28, 2020

Thank you for taking the time to leave us your feedback, we are happy to hear you had a pleasant stay with us.

1
Family

The ad said 2 queen beds we got 2 full size beds. Carpet was stained. Only 2 sets of towells for the first night. Cheap soap and amenities. Not able to get a handicap room when toilet was discovered to be to low with no support for elderly to get up. Room was in a maintensnce area. Price negotiated should get us a good room in a nice part of the hotel. Not a low pric in the cheapest or oldest part of the hotel. Will not go here again. Orbitz should negotiate better deals.

By , from Brackettville on Feb 26, 2020

Review comment responded on Feb 27, 2020

I'm sorry you had issues with your stay. I want to thank you for taking the time to let us know what concerns you had with your stay.

4
Everyone

By on Feb 26, 2020

Review comment responded on Mar 28, 2020

Thank you for taking the time to leave us your feedback on your stay with us.

5
Everyone

The place was clean and the staff was nice and inviting. The rooms where clean and comfortable. The rooms lacked small updates such as usb plugs. Everything these else was great.

By on Feb 18, 2020

Review comment responded on Feb 22, 2020

We are glad you enjoyed your stay with us. Thank you for taking the time to give us feedback.

5
Partner Couples Family

The decor was very pretty & tropical feeling. The rooms could use some updating for sure, but overall, was a nice layout & environment.

By on Feb 12, 2020

Review comment responded on Mar 29, 2020

We are very grateful of your 5 star review!! We look forward to having you with us again soon.

url importing http://www.orbitz.com/San-Antonio-Hotels-El-Tropicano-Riverwalk-Hotel.h15257-p2.Hotel-Reviews
There was an error importing /San-Antonio-Hotels-El-Tropicano-Riverwalk-Hotel.h15257-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/San-Antonio-Hotels-El-Tropicano-Riverwalk-Hotel.h15257-p2.Hotel-Reviews

Frequently asked questions