Roaches. Camera disappeared. Breakfast was as promised.
very nice and easy check in and nice people rooms where very nice as well
I understand You get what you paid for but I have stayed in properties with low budget and it has never been like this. The room looks it was not cleaned for a while before arrival. The microwave had stains, which was cleaned by the front desk lady upon request. There was stains on the bathroom curtain. The line phone was not working. There was dust all over the place and there was a dead bug on the bed. Also the communication. I tried calling the hotel on 2 different days at different times and nobody was picking up. I had to call Orbitz who got a hold of them and supposedly the reason there were "away from the desk". The only 2 positive things in that place is that the front desk staff are nice and that the place is close to grocery stores. It is good for one night stay if there was no other options but I do not think I am coming back if i ever visited SA again. I will pay extra to stay in clean room.
The room looked as if it hadn't been properly cleaned. The bathtub had what looked like blood in it and at 4 am some people started fighting right outside our door. The non-smoking room smelled like someone had been smoking in there for 20 years. Needless to say worst hotel experience ever!
University of Texas at San Antonio is within 2 miles (3 km) of Quality Inn & Suites I-10 near Fiesta Texas while other popular attractions such as The Shops of La Cantera are within 3 miles (5 km). This 53-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Quality Inn & Suites I-10 near Fiesta Texas features an outdoor pool, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The 24-hour front desk has staff always at the ready. Additional amenities include a terrace and a vending machine.
Roaches. Camera disappeared. Breakfast was as promised.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
very nice and easy check in and nice people rooms where very nice as well
I understand You get what you paid for but I have stayed in properties with low budget and it has never been like this. The room looks it was not cleaned for a while before arrival. The microwave had stains, which was cleaned by the front desk lady upon request. There was stains on the bathroom curtain. The line phone was not working. There was dust all over the place and there was a dead bug on the bed. Also the communication. I tried calling the hotel on 2 different days at different times and nobody was picking up. I had to call Orbitz who got a hold of them and supposedly the reason there were "away from the desk". The only 2 positive things in that place is that the front desk staff are nice and that the place is close to grocery stores. It is good for one night stay if there was no other options but I do not think I am coming back if i ever visited SA again. I will pay extra to stay in clean room.
Dear Maryam, Thank you for being our guest. Thank you for your feedback and I do apologize that you had encountered issues. I wish you a blessed day
The room looked as if it hadn't been properly cleaned. The bathtub had what looked like blood in it and at 4 am some people started fighting right outside our door. The non-smoking room smelled like someone had been smoking in there for 20 years. Needless to say worst hotel experience ever!
We apologize you experienced so many issues with your room and the amenities. We did not see a record of your complaints/comments at the front desk. If so we would have done our best to make it right. Again, we apologize and we appreciate you letting us know.
Thanks for staying with us. We appreciate your feedback!