Umbrellas at the pool area. Pool side bar and service
Great!
Great overall experience. Excellent location, friendly and helpful staff. Breakfast buffet is great also.
Great central location clean friendly great place
Easy, early check-in. Always enjoy the happy hour and breakfast!
the rooms are extremely outdated, no daily house keeping, moldy bathrooms. Lobby and breakfast area is maintained nicely but are a stark contrast from rooms. Which are completely outdated, dirty and overall not worth the price.
Excellent location on a quiet section of the Riverwalk but only steps away from all the restaurants and bars on the walk. Property is very nice but the rust all around the tub was disappointing for this type of property.
Property was great, it was the non-refundable issue that was the issue. It was an honest mistake. They should at least have some kind of contingency for that.
Beautiful property! Happy hour and breakfast were phenomenal. Corner suite was huge.
Clean
Convenient. While arrived early based on flight arrival be fore check-in about 4 hours early many people were checked in before us/felt like no effort made to get us our room ready. Room was nice but construction work was started the next morning right outside our room at about 8:30 am(extremely noisy). We were awake/the workers were pleasant but felt should have been notified ahead of time.
After being asked if I wanted to have my room cleaned daily or every other day etc. i decided having little ones every other day would be fine. Only to NEVER have my room cleaned the entire week stay. I called every day that my room should have been cleaned and they never came!! I had to go to the front desk to get my towels because they never came to bring new ones. Thank God I had cleaning wipes and was able to do a quick clean of the bathroom which you can imagine with kids how that looked after a few days!!
Overall it was a good experience. My only complaint is they had us schedule for housekeeping and the only thing she did was take dirty towels and leave new ones. I had to ask another girl the next day to take out trash and get us more items that were running low.
We liked the breakfast. There were a few stains on our comforter and the shower tile seemed out dated and old so it looked dirty.
Got stuck in the elevator
Perfect location, walking distance from all of the main attractions. Beautiful and clean hotel and room. Complimentary happy hour and breakfast, both delicious! We plan to come back with friends and family in the future.
Located in Downtown San Antonio, Embassy Suites San Antonio Riverwalk-Downtown is a leisurely stroll from popular sights such as Alamo and Henry B. González Convention Center. This 3.5-star aparthotel welcomes guests with 285 rooms and conveniences like an outdoor pool, a 24-hour gym, and a 24-hour business center.
Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.
Each apartment is air-conditioned and features a sitting area. Guests can expect WiFi and a 32-inch LCD TV with pay movies. The pillowtop bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include an MP3 dock, a sofa bed, and a microwave.
Guests staying at Embassy Suites San Antonio Riverwalk-Downtown enjoy an outdoor pool, a 24-hour gym, and WiFi in public areas. Valet parking is available for USD 45 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Umbrellas at the pool area. Pool side bar and service
Great!
Thank you for your great review of Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you in the future.
Thank you for your great review of Hotel, we appreciate you choosing Embassy Suites Riverwalk and look forward to hosting you in the future.
Great overall experience. Excellent location, friendly and helpful staff. Breakfast buffet is great also.
Thank you for the great review of the Hotel! We are humbled by your compliments and are ecstatic to hear about your wonderful stay with us! We look forward to hosting you again when your travels bring you to San Antonio!
Great central location clean friendly great place
Thank you for the great review of the Hotel! We are humbled by your compliments and are ecstatic to hear about your wonderful stay with us! We look forward to hosting you again when your travels bring you to San Antonio!
Easy, early check-in. Always enjoy the happy hour and breakfast!
Hello Laura,Thank you for the wonderful review and for taking the time to share your feedback with Embassy Suites Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
the rooms are extremely outdated, no daily house keeping, moldy bathrooms. Lobby and breakfast area is maintained nicely but are a stark contrast from rooms. Which are completely outdated, dirty and overall not worth the price.
Thank you for staying with us. We are always more than happy to give housekeeping it's just on a request basis. We have signage posted in your hotel room and at the front desk about housekeeping service. I would like to know more about your stay if you can please contact the hotel. Hope to hear from you soon.
Excellent location on a quiet section of the Riverwalk but only steps away from all the restaurants and bars on the walk. Property is very nice but the rust all around the tub was disappointing for this type of property.
Thank you for staying with us!
Property was great, it was the non-refundable issue that was the issue. It was an honest mistake. They should at least have some kind of contingency for that.
Thank you for sharing your feedback. When you book your reservation at the at the non-refundable rate the dates and payment are locked. I am happy to hear that your experience went great here at the property.
Beautiful property! Happy hour and breakfast were phenomenal. Corner suite was huge.
Thank your for taking a moment to let us know about your experience at the hotel. We hope to host you again in the not so distant future.
Embassy Suites San Antonio Riverwalk thanks you for your business, we are sorry that it was only near perfect. We hope to get the opportunity to host you in the future when your travels bring you back to San Antonio.