Save

Biwa Tulum

4.0 star property
Upscale hotel near Temple of Doom

Choose dates to view prices

Photo gallery for Biwa Tulum

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Deluxe Twin Room, Multiple Beds, Accessible, City View | View from room
Deluxe Twin Room, Multiple Beds, Accessible, City View | Minibar, in-room safe, desk, iron/ironing board
Rooftop terrace
Reception
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Calle Bubulek Entre Av, Satelite y Geminis, Tulum, QROO, 77780
  • Popular LocationGran Cenote4 min drive
  • Popular LocationTulum Mayan Ruins7 min drive
  • Popular LocationPlaya Paraiso19 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)90 min drive

Room options

View all photos for Deluxe Twin Room, Multiple Beds, Accessible, City View

Deluxe Twin Room, Multiple Beds, Accessible, City View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room, Multiple Beds, Accessible, City View

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, 1 King Bed, Accessible, City View

Superior Double Room, 1 King Bed, Accessible, City View | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, 1 King Bed, Accessible, City View

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Accessible, City View

Junior Suite, 2 Bedrooms, Accessible, City View | Living area | 49-inch Smart TV with cable channels, TV, iPod dock

Junior Suite, 2 Bedrooms, Accessible, City View

  • 645 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Aerial view
The Waves Tulum
Pool
Hot Tub
Spa
Pet friendly
8.6 out of 10, Excellent, (516)
The price is $85
per night
$106 total
includes taxes & fees
May 25 - May 26
The Waves Tulum

About the neighborhood

Tulum

Located in Tulum City Center within a mile (2 km) of Temple of Doom, Biwa Tulum is within a few miles (5 km) of other popular sights such as Tulum Mayan Ruins. This 4-star hotel has 14 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Temple of Doom - 2 min drive
  • Tulum National Park - 3 min drive
  • Gran Cenote - 4 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Playa Paraiso - 19 min drive

Getting around

  • The nearest major airports are:<br />Tulum Intl. Airport (TQO): 47-min drive, 25.5 mi/41.1 km<br /> Cancun Intl. Airport (CUN): 91-min drive, 73.2 mi/117.9 km<br /> <p>The preferred airport is Cancun Intl. Airport (CUN). </p>

Restaurants

  • Caribe Swing - 6 min walk
  • Mil Amores - 3 min walk
  • Taqueria Maya - 3 min walk
  • Mestixa - 3 min walk
  • El Asadero - 2 min walk

About this property

Biwa Tulum

Upscale hotel near Temple of Doom
Built in 2017, the brand new Biwa Tulum offers an outdoor pool, a gym, and a rooftop terrace. There's free parking, and an airport shuttle (available 24 hours) for USD 225 per vehicle roundtrip. The front desk has multilingual staff that can help with concierge services, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas and a terrace.
Guests can expect free WiFi and 49-inch Smart TVs with cable channels. Bathrooms offer hair dryers and free toiletries. IPod docks, dining areas, and microwaves are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 10 to 25 for adults and USD 8 to 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rooftop bar del Biwa

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch Smart TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 10–25 for adults, and USD 8–25 for children
  • Airport shuttle fee: USD 225 per vehicle (roundtrip, maximum occupancy 7)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Biwa Tulum Hotel
Biwa Hotel
Biwa Tulum Hotel
Biwa Tulum Tulum
Biwa Tulum Hotel Tulum

Frequently asked questions

What can I see around Biwa Tulum?

This hotel is situated in Tulum City Center within a short 11-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

How much does it cost to stay at Biwa Tulum?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Biwa Tulum on May 12, 2024 start from $94.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Biwa Tulum?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Biwa Tulum feature a casino?

No, Biwa Tulum doesn't have a casino.

Is there an indoor pool at Biwa Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Biwa Tulum?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Biwa Tulum?

No, this hotel doesn't have a spa tub.

Does Biwa Tulum have a restaurant with a breakfast menu?

Yes, Biwa Tulum serves breakfast (local cuisine) for a surcharge each morning at Rooftop bar del Biwa.

Does Biwa Tulum allow pets to stay for free?

No, pets aren't allowed at Biwa Tulum.

Are there connecting rooms at Biwa Tulum?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Biwa Tulum?

The closest major airport to Biwa Tulum is Tulum Intl. Airport (TQO), which is 25.5 mi away (47 minutes by car).

Are there rooms with balconies at Biwa Tulum?

Yes, some guestrooms at Biwa Tulum offer a balcony and may feature city views.

Biwa Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 131 out of 195 reviews" "
Rating 8 - Good. 49 out of 195 reviews" "
Rating 6 - Okay. 6 out of 195 reviews" "
Rating 4 - Poor. 6 out of 195 reviews" "
Rating 2 - Terrible. 3 out of 195 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Angy

Stayed 1 night in Sep 2023

8/10 Good

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk personal were wonderful, from check in , to answering questions, to check out.
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicolette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Biwa Tulum! They did a two bedroom full kitchen unit I was perfect everything was super clean! Cannot say enough about the staff!!! They were all so friendly and helpful! The location is perfect for downtown Tulum walking distance to so many bars restaurants! Will definitely stay here again!

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was not handled well. We got in late only to find the power out and no one to check us in.
Stayed 7 nights in Mar 2023

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and staff were great. Television was a bit difficult to mange but that was minor. Overall we enjoyed our stay.
Stayed 1 night in Feb 2023

10/10 Excellent

rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel met all our needs. Excellent. Thanks.
Stayed 1 night in Feb 2023

10/10 Excellent

Bradley

Stayed 1 night in Nov 2022

10/10 Excellent

Edith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very nice and calming but my favorite part of this hotel was that it was super affordable for a really nice two bedroom hotel! We did have some inconveniences with the smart stove but other than that, we were able to make ourselves at home in no time! We appreciate the staff for always assisting us and making sure our place was clean after a sandy day at the beach. I felt completely safe and enjoyed walking and exploring the TULUM Center every morning and nightclubs every night. I also enjoyed overlooking the local city through the balcony and really nice slide open doors.
Stayed 1 night in Sep 2022

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Happy with our stay, everything as expected.
Stayed 2 nights in Aug 2022