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Recent guest reviews

Best hotel we’ve ever stayed at in raleigh

Very friendly staff. Great location Did a great job of the breakfast

Really good stay. !!!

Very nice

Main Lobby area with a nice variety of sitting areas. Excellent shuttle Service All Employees were very helpful and Empowered to take Care of Guests.

Ants in my room crawling all over me no cleaning service for three nights a housekeeper was walking by I said “excuse me sir I’m having trouble with my key” he said “I’m sorry to hear that” and kept on walking

This hotel was amazing! We stayed on thanksgiving night - they had free drinks in the evening. The lobby is stunning. Rooms were clean. We were very impressed with our stay!

Clean and quite, breakfast was horrible, no making of beds or clean towels provided due to Corona which is fine, but when we put our dirty towels outside the door it took two days to pick them up.

Very high quality! The room, the breakfast—wow!—, and everything in between = wonderful!

The location was great.. we went to a concert at the PNC arena it was a 14 minute drive to the arena and shopping at the Crabtree Mall lots of nice restaurants and the hotel had a good breakfast buffet. The only problems I had was the check in there were only 2 staff to check in guest, I waited in a line of 14 people for 30minutes. The other problem was they tested the fire alarm system around 9 am! I was hoping to sleep in but the constant fire alarm testing forced me to leave sooner than I wanted.

Rooms were comfortable. A lot of TV channels. Good breakfast

AC doesnt work. Horribly hot at night. Lots of money to sleep hot at night.

Easy check in and out, Close to airport, spacious room, awesome free breakfast buffet with made to order omelettes, gorgeous atrium with koi pond, and superb customer service!

Check in was frustrating because they had no record of our reservation and I had to call Orbitz to get the confirmation number. The hotel was ok but there are better Embassy Suites in the area.

. Always try to stay at an Embassy Suite. We were not disappointed. The staff was excellent. Making us feel we were important to them.

Very clean great breakfast great location big room

our stay was quite nice! Breakfast was really good. Room furniture was dated and very worn, but would stay here again

Harrison Oaks Blvd Cary NC

Hotel highlights

  • Onsite dining
  • Free airport shuttle
  • Fitness center
  • WiFi in rooms and public areas (fees apply)

Located within a leisurely stroll of William B. Umstead State Park, Embassy Suites Raleigh - Durham/Research Triangle is within a few miles (5 km) of Lake Crabtree County Park. This 273-room, 3.5-star hotel welcomes guests with a restaurant, a free airport shuttle, and a gym.


Dining

In addition to a restaurant that serves dinner, there's also a cocktail bar. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.


Rooms

Guests can expect to find WiFi and 49-inch Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Kitchenettes, refrigerators, and microwaves are also available.


Property features

Renovated in 2020, Embassy Suites Raleigh - Durham/Research Triangle offers a gym, WiFi in public areas, and conference space. If you drive, self parking is USD 10 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a computer station, and express check-in.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Double Beds, Accessible, Bathtub

2 Double Beds | Sleeps 6

Suite, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 6

Room, 2 Double Beds, Corner

2 Double Beds | Sleeps 6

Guest reviews for Embassy Suites Raleigh - Durham/Research Triangle

Everyone (9) Couples (8) Business (9) Family (15) Friends (2) Other (2)
5
Family

Best hotel we’ve ever stayed at in raleigh

By on Aug 23, 2022

Review comment responded on Aug 23, 2022

We are so happy you enjoyed your stay. We hope if your travels bring you back to the area you will visit us again. Safe travels.

5
Everyone

Very friendly staff. Great location Did a great job of the breakfast

By on Jul 5, 2022

Review comment responded on Jul 5, 2022

We are really glad you enjoyed your stay.

5
Everyone

Really good stay. !!!

By on May 9, 2022

Review comment responded on May 11, 2022

Daniel, Thank you for taking the time to share your experience rating. We appreciate you staying with us and are pleased you enjoyed the hospitality. Thank you for choosing to stay with us! Sincerely, Bill McCallen General Manager

5
Family

Very nice

By on Aug 3, 2021

Review comment responded on Aug 4, 2021

Dear Anonymous, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Bill McCallen General Manager

5
Family

Main Lobby area with a nice variety of sitting areas. Excellent shuttle Service All Employees were very helpful and Empowered to take Care of Guests.

By on Jun 29, 2021

Review comment responded on Jun 29, 2021

Dear Anonymous, We appreciate you choosing to stay with us and are happy you had an enjoyable stay. We are big on empowerment and are pleased that the service culture showed thru with your stay. Thank you for staying with us and we hope you will again soon. Sincerely, Bill McCallen General Manager

1
Friends Business Business

Ants in my room crawling all over me no cleaning service for three nights a housekeeper was walking by I said “excuse me sir I’m having trouble with my key” he said “I’m sorry to hear that” and kept on walking

By on May 31, 2021

Review comment responded on Jun 1, 2021

I'm sorry to hear about the issues you had with your room during your stay. I do apologize that your issue wasn't resolved while you were still in-house at the hotel. If you can please call the hotel this week to speak to a manager so that we can better resolve your hotel stay with us.

5
Partner Couples

This hotel was amazing! We stayed on thanksgiving night - they had free drinks in the evening. The lobby is stunning. Rooms were clean. We were very impressed with our stay!

By on Jan 30, 2021

Review comment responded on Feb 5, 2021

Kristin, We are pleased you enjoyed your stay and appreciate you choosing to stay with us. We hope you will satay with us again soon.

5
Everyone

By on Jan 1, 2021

Review comment responded on Jan 4, 2021

Tory, Thank you for taking the time to share your kind rating. We appreciate you staying with us and hope you will again when travel brings you to the area.

4
Family

Clean and quite, breakfast was horrible, no making of beds or clean towels provided due to Corona which is fine, but when we put our dirty towels outside the door it took two days to pick them up.

By , from Cary, NC on Nov 25, 2020

Review comment responded on Nov 25, 2020

Dear Luai, We are pleased that you enjoyed parts of your stay. Apologizes that we did not provide the level of service you deserve. I will certainly share your comments with the team and work on the process so that we are more quickly responding to items such as linen change out. We appreciate you staying with us and we hope we will have the opportunity to regain your trust in the future.

4
Everyone

By on Nov 23, 2020

Review comment responded on Nov 23, 2020

Dear Anonymous, Thank you for taking the time to share you comments and rating. We appreciate you staying with us.

Embassy Suites Raleigh - Durham/Research Triangle

201 Harrison Oaks Blvd, Cary, NC 27513
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