Our family had a wonderful experience there. Definitely coming back.
Great service, great food, and a great beach!!
Gostei I menção de estar neste hotel os empregados são excelente o Papi e o Marich são uns excelente empregados irei novamente para lá se eles continuarem a la trabalhar
The only problem I had was checking in. Orbitz did not inform the resort we were coming and they were not expecting us. This was a trip I paid for in full 5 months in advance and was Orbitz fault. Thankfully the resort had room and made the call to Orbitz.
Best food I ever had, every time all fresh and tasty
Beautiful landscaping, excellent quality and great presentation of the food, large beachfront, extremely clean everywhere.
Employee are very friendly and hard worker. They gave excellent service. Only problem we had cockroaches in the room.
Our server Akeny was amazing! We had fabulous service throughout the whole resort.
Nice territory, but poor management. I know it's a seaweed season, and was expecting some- we specifically were choosing a bigger hotel, so they have tractors,etc to clean up the beach-what we got was absolutely opposite:tractors just passing back and forth without picking up anything. On day 6 of our stay 7 people came out to the beach with pitchforks and rakes, and guess what- they stayed there for 2 days ( entire days) and didn't clean up anything!!! So if you are looking for a nice and CLEAN beach it's NOT your option!!! The Pool is good, but there are not enough sunbeds, especially on weekends. FOOD is not really fresh, especially in the main buffet (restaurants are Ok, but often no reservations available), selection is pretty poor- I'm not a picky eater, but wanted some variety. Rooms were good, pretty clean and well maintained, however when we reported that a safe wasn't closing -no one ever came to fix it. Plus to their Karma-no plastic policy. Overall it was a pretty average stay. Would NOT consider this property again.
Iberostar is my go to hotel lines for this reason. I have been to DR twice before and I always find the employees disgruntled and not helpful, but this time it was different. This hotel was beautiful, clean, the employees were friendly and the food was really good. I went with children and they loved the kids waterpark. The activities were on the light side. Rosa from the entertainment staff was great! the whole crew is. The rooms were huge and we loved the shower. The beds were comfortable. I just wish the AC worked better at the lowest setting possible. Seaweed was out of control this time but that is not the hotels fault, its nature. Make it possible to reserve a restaurant the app. They make it difficult for you to get a reservation. This seems to be every hotel in Punta Cana. No one wants to eat at the buffet everyday. Unfortunately it was hard to find a spot to sit around the pool because the sea was not great so everyone saved chairs around the pool. Overall a great experience, I would definitely return to Iberostar Selection Bavaro, especially if they fixed the little things.
While this property was beautiful there were major shortcomings with the service. When I checked in I had to wait over 2 hours past the posted check in time to receive my room. After a long day of traveling this was disappointing. The other major issue was that the air conditioning in the rooms went out for over 24hours. So there was no place to go and relax and cool off. I have a small child that struggled to sleep and developed severe heat rash over it. The staff kept promising to “send someone” out but it never happened. No compensation was offered for being displaced for 1 full day of our trip. I felt that this was unacceptable for a destination that had 90 degree temperatures. The resort was absolutely beautiful with great amenities but unfortunately these issues left a lasting impression and I don’t intend to return.
Food was just OK, staff was not friendly, not helpful and very slow, room was clean and property was maintained very well!
the Hotel is nice the room was excellent. service was very poor , food was not good and the entreteiment team very poor. Overall was not the best place . We will not come back to Iberostar selection .
Area was always clean and maintained Staff was really friendly Food was great and a good variety for all different pallets
Adult and kids pool was dirty. I saw at 9am some guy clean it and tought it is great, but later I visited both pools and realize he removed only big leaves. All small stuff stayed in the water. And what made me unhappy every day - after 10am all chairs on the pool with towels. Zero available space! 2 days we keeped our stuff on the our baby stroller. One day we leaved our towels, but after swimming we found someone clothes on our chair. So, me, my wife and our baby used only one chair. I visited Iberostar 1 and last time. My previous visit DR I never had issue like that, but I understand, before DR doesnt have issue with seaweed and a lot of people stay on the beach. Now on the beach impossible to breath, so most of ppl want to be on the pool. Around kids pool zero chairs
The staff was very attentive. Especially the dining staff
The service was excellent, staffs are attentive to the needs of the guest. The food was great, servers are always there ready to accommodate the needs of their guests.
The beach was full of weeds and nobody cared. There were 6 workers on the beach who were supposed to clean it, but nothing was done, just look like somebody work. Concierge was the liar, that also making look like he is working but he did nothing we ask. We did our restaurant's reservations by working with restaurant staff, he told us that he talked to them and they don't have available seats and restaurant was half empty. Quality of food was very very low, (except Italian and Japanese). Stake house chef has no idea how to prepare steaks. Steaks were not chewable at all and almost everybody in restaurant returned unfinished main plates. We ask for restaurant manager and nobody bothered to even call him. Almost nobody in restaurants and service even understand what you asking them about (in English). Additionally, 3 of 4 of us were food poisoned and this spoiled last two day of our vacation. This was our second visit of this hotel (one before pandemic) and we decided it was last time. Sincerely, Zakhar Kakhnovets
Iberostar Selection Bavaro Suites All Inclusive places you within a 10-minute stroll of Cortecito Beach and Princess Tower Casino Punta Cana. This 598-room, 5-star property welcomes business and leisure travelers with a private beach, a golf course, and a full-service spa.
Free buffet breakfast is served each morning from 7 AM to 10:30 AM. There are ample dining options with 6 onsite restaurants, including los bohios, which has ocean views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 3 coffee shops/cafes.
LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Free minibar items, balconies, and iPod docks are also standard.
Iberostar Selection Bavaro Suites All Inclusive features a private beach, a golf course, and a full-service spa. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach property include a casino, a free water park, and a nightclub.
Our family had a wonderful experience there. Definitely coming back.
Great service, great food, and a great beach!!
Gostei I menção de estar neste hotel os empregados são excelente o Papi e o Marich são uns excelente empregados irei novamente para lá se eles continuarem a la trabalhar
The only problem I had was checking in. Orbitz did not inform the resort we were coming and they were not expecting us. This was a trip I paid for in full 5 months in advance and was Orbitz fault. Thankfully the resort had room and made the call to Orbitz.
Best food I ever had, every time all fresh and tasty
Beautiful landscaping, excellent quality and great presentation of the food, large beachfront, extremely clean everywhere.
Employee are very friendly and hard worker. They gave excellent service. Only problem we had cockroaches in the room.
Our server Akeny was amazing! We had fabulous service throughout the whole resort.
Nice territory, but poor management. I know it's a seaweed season, and was expecting some- we specifically were choosing a bigger hotel, so they have tractors,etc to clean up the beach-what we got was absolutely opposite:tractors just passing back and forth without picking up anything. On day 6 of our stay 7 people came out to the beach with pitchforks and rakes, and guess what- they stayed there for 2 days ( entire days) and didn't clean up anything!!! So if you are looking for a nice and CLEAN beach it's NOT your option!!! The Pool is good, but there are not enough sunbeds, especially on weekends. FOOD is not really fresh, especially in the main buffet (restaurants are Ok, but often no reservations available), selection is pretty poor- I'm not a picky eater, but wanted some variety. Rooms were good, pretty clean and well maintained, however when we reported that a safe wasn't closing -no one ever came to fix it. Plus to their Karma-no plastic policy. Overall it was a pretty average stay. Would NOT consider this property again.
Iberostar is my go to hotel lines for this reason. I have been to DR twice before and I always find the employees disgruntled and not helpful, but this time it was different. This hotel was beautiful, clean, the employees were friendly and the food was really good. I went with children and they loved the kids waterpark. The activities were on the light side. Rosa from the entertainment staff was great! the whole crew is. The rooms were huge and we loved the shower. The beds were comfortable. I just wish the AC worked better at the lowest setting possible. Seaweed was out of control this time but that is not the hotels fault, its nature. Make it possible to reserve a restaurant the app. They make it difficult for you to get a reservation. This seems to be every hotel in Punta Cana. No one wants to eat at the buffet everyday. Unfortunately it was hard to find a spot to sit around the pool because the sea was not great so everyone saved chairs around the pool. Overall a great experience, I would definitely return to Iberostar Selection Bavaro, especially if they fixed the little things.
