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W Singapore - Sentosa Cove

5.0 out of 5.0

Recent guest reviews

Love love this hotel so cool up market, decor amazing so much fun music playing pool open 24 hours a day even though it is expensive and up market the staff are so friendly and helpful they couldn't be nicer. The buffet breakfast amazing so many choices I highly recommend this place worth every cent. It is also away from the hustle and bustle of Singapore being on Sentosa island lovely walks close by with many little cafes to choose from. Must see place.

Been to W Taipei, W Hong Kong, but none have surpass the great service from W Sentosa This is by far one of the best SPG experience I had (another great experience was from St. Regis Singapore) We were upgraded to Away in the first floor with its own private pool. Kids got so excited, they went in and play enough though we checked in after 11pm. Our house keeping is very sweet giving extra bottles of water and provided 2bath tubs and 2sets of baby shampoo. Most hotel just provide one set so I can't wash two kids at the same time. Pool is great for kids too, not too deep and many toys (balls and mat)! Overall we had 2 great nights here, kids had fun, I had a great spa. I left bottles in the sterilizer so while I waited at the front desk to get them, the gent at the check in give ducks with balloon!more toys for kids. Do what can be better 1. Checking in after 11pm means kids are tired so faster can be nice. 2. Breakfast moved to ballroom instead of kitchen table, the food variety is less, and it looks tour group breakfast... Not W style.

I stayed here for a week attending a business event. Had medical issues (severe nose bleeds) for the first two days. The staff was very kind and considerate - got me an ice pack and made sure I was rested. The staff at The Kitchen Table were always polite and attentive. Room service was brilliant! And the property itself is extremely beautiful. Amazing follow up by the mgmt. team. Am very impressed by the standard of service. A great place to stay!

This is a special hotel on Sentosa island near Singapore. We stayed for three nights here and the ambience and style are incredible. Modern, contemporary and chic if that's your thing this is the hotel for you. Big rooms with terraces and great amenities such as gym, wonderful swimming pool. But the thing that impressed us most was the professionalism and attention of all of the staff who made our stay so pleasant eight from the concierge and his staff to the reception staff in particular Stella who went the extra mile for us. If there was a negative it would only have been on the noise of the air conditioning which you need on all of the time in this tropical climate; as you may detect I am not a fan of s/c in the first place as I prefer open windows and doors rather than air conditioning! Also if you get the chance to experience Skirt steak restaurant run by Cristian and his staff do reserve as it gets very full. In travelling the world I have not tasted a "true" Black Angus steak like the one I was served with at this restaurant. Highly recommended.

We loved this super cool hotel for the service, layout, decor and location. It is very friendly and away from all the business of downtown Singapore. Well worth a stay here. Nice bar and pool area. Very attentive staff and ideal for conferences.

The W Hotel on Sentosa is a beautiful resort. It's pool is spectacular day and night! Fully equipped with huge floating beanbags and water pistols for a bit of fun! The seating around the pool is shaded with umbrellas or trees. The hotel furnishings are unique and the rooms have some really extra special touches. Breakfast was average in the egg making station but the "laska" was the best I've had! Thanks for a great stay!

Very nice room with large balcony and separate tub and shower. very attentive staff.- they were very quick to bring any items to the room. Right on the water with near by restaurants. Huge pool. Only complaint would be brighter lights in the bathroom.

Travelling with a family of 5 including 2 small kids and the booking was cancelled for no apparent reason at 7am on the morning before check in that afternoon. Utter disgust at arbitrary cancellation. I will take my business elsewhere in future ... the booking had been made many months in advance and we never received any notice before he cancellation was made. If I could give a negative score I would.

As a return guest, I decided to opt for the Fabulous Room this time round. The balcony was lovely as it faces the pool and you can see the sea beyond. The room was to my expectations in terms of size and cleanliness and we had no problems with noise. The mattress was very soft with a lot of sink so those who prefer firm beds may want to take note. The jacuzzi and gym were great. We enjoyed the filling and delicious buffet breakfast though we found it a tad expensive if you were to purchase it separately (we had relatives joining us for breakfast). I was a little disappointed that some items I enjoyed last time like the infused water were not available this time. Overall, I still had a wonderful staycation and I would like to thank the staff who made efforts to accommodate my special requests.

We really loved our stay here especially the 24 hour pool - were quite surprised to see it, and really enjoyed the late night/early morning swims with the kids after long days around the city. The service here is outstanding. The "Whatever Whenever" service from the concierge was fantastic - the fellas would stop at nothing to help. A couple of times I went to them with urgent requests, like "take me to 7-11 before it closes at 10.30pm so I can buy some more beer". They actually ran to get the golf cart and sped me up to the shops as quickly as they could. BTW, if you want beer in Singapore, make sure you buy it before 10.30. After this, there registers actually don't permit the purchase of alcohol :-| The staff were all super friendly, and remembered your name, giving a nice personal touch. The rooms were lovely, very spacious and well looked after. They offer a free shuttle bus around the island, which was handy to get to Universal studios or into town. The food at the resort is excellent, but pricey - which is nothing unusual for Sentosa - everything is expensive there. The attention to detail is brilliant. For example, when we checked out, we received an email that said we have left 5 packets of instant noodles in the room (don't judge), and we could go collect them if we wanted to keep them! Never had that happen before. My only complaint would be that it sometimes takes over 5 minutes to have the room service answer your call. Most of the time we were only calling for a bucket of ice, but still annoying to have to wait that long. Otherwise we absolutely loved it and will go back if ever in Singapore.

21 Ocean Way Singapore

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

Located within 2 miles (3 km) of Palawan Beach, W Singapore - Sentosa Cove is within 3 miles (5 km) of Universal Studios Singapore®. This 240-room, 5-star hotel has a marina, a full-service spa, and 2 restaurants. Chinatown Heritage Center and Thian Hock Keng Temple are also near this Singapore hotel.


Dining

Enjoy dining at SKIRT, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

W Singapore - Sentosa Cove's 240 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. 40-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free newspapers, free bottled water, and safes are also standard.


Property features

Guests of W Singapore - Sentosa Cove have access to a marina, a full-service spa, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (SGD 15 per day)—also useful is limo/town car service. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour health club, and free WiFi in public areas.

Room options

Fabulous Room, 1 King Bed

King 1 | Sleeps 3

Marvelous Suite

King 1 | Sleeps 3

Fantastic Suite

King 1 | Sleeps 3

Spectacular Room, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 2057 reviews