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Ascott Orchard Singapore

5.0 star property
Luxury hotel with an outdoor pool connected to a shopping center in Singapore

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Photo gallery for Ascott Orchard Singapore

Outdoor pool, sun loungers
Lobby
Exterior
Fitness facility
Deluxe Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

View in a map
11 Cairnhill Road, Singapore, 229724
  • Place, The Paragon
    ‪2 min walk‬
  • Place, Orchard Road
    ‪3 min walk‬
  • Place, ION Orchard
    ‪7 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

View all photos for Executive Studio

Executive Studio | In-room safe, desk, soundproofing, iron/ironing board

Executive Studio

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Studio

Premier Studio | In-room safe, desk, soundproofing, iron/ironing board

Premier Studio

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Premier Suite, 1 Bedroom

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Premier Suite, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Studio (Murano)

Eco-friendly toiletries, hair dryer, bathrobes, bidet

Studio (Murano)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Pierre)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom (Pierre)

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Soho)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms (Soho)

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

1 Bedroom Deluxe Suite

  • Sleeps 2

View all photos for Studio Premier Suite

In-room safe, desk, soundproofing, iron/ironing board

Studio Premier Suite

  • Sleeps 2

Studio Executive Suite

  • Sleeps 2

1 Bedroom Premier Suite

  • Sleeps 2

2 Bedroom Premier Suite

  • Sleeps 4

Pierre Suite (1 bedroom)

  • Sleeps 2

Soho Suite (2 bedroom)

  • Sleeps 4

Murano Suite (Studio)

  • Sleeps 2

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Lobby

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Hilton Singapore Orchard

About the neighborhood

Singapore

Located in Orchard, Ascott Orchard Singapore is within a 5-minute walk of Orchard Road and within 15 minutes of other popular attractions like ION Orchard. This 220-room, 5-star hotel has a restaurant, an outdoor pool, and a gym. It's connected to a shopping center in central Singapore and also close to Marina Bay Sands Skypark and Gardens by the Bay.

What's nearby

  • The Paragon - 2 min walk - 0.1 miles
  • Orchard Road - 3 min walk - 0.2 miles
  • Lucky Plaza - 3 min walk - 0.2 miles
  • Takashimaya Shopping Centre - 3 min walk - 0.2 miles
  • ION Orchard - 7 min walk - 0.4 miles

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 33 min drive
  • Seletar Airport (XSP) - 22 min drive

Restaurants

  • ‪Din Tai Fung 鼎泰豐 - ‬4 min walk
  • ‪Gastronomia Da Paolo - ‬3 min walk
  • ‪HIE Orchard Restaurant - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Cédric Grolet - ‬1 min walk

About this property

Ascott Orchard Singapore

Luxury hotel with an outdoor pool connected to a shopping center in Singapore
Ascott Orchard Singapore features an outdoor pool, a children's pool, and a gym. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this luxury hotel include a water dispenser and a porter/bellhop.
Guests can expect to find 40-inch TVs with cable channels. Bathrooms offer hair dryers, bidets, toothbrushes and toothpaste, and bathrobes. Refrigerators, microwaves, and espresso makers are also standard. Limited housekeeping is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Pullman Singapore Orchard
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 240 reviews
$222 nightly
The price is $242
Dec 12 - Dec 13
Total with taxes and fees
Pullman Singapore Orchard

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SGD 35.97 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Outdoors

  • Pool loungers

Accessibility

  • Elevator (36 inch wide door)

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Renovations and closures

The property will be renovating from November 26 2025 to November 26 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Elevator
  • Guestrooms
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for SGD 143.88 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately SGD 35.97 per person
  • Rollaway bed fee: SGD 143.88 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.

Property is also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Hotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Hotel Singapore

Frequently asked questions

Is a free cancellation option available at Ascott Orchard Singapore?

Ascott Orchard Singapore provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ascott Orchard Singapore?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at Ascott Orchard Singapore on Jan 5, 2026 start from $235.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Ascott Orchard Singapore?

This hotel is situated in Orchard within a 10-minute walk of Orchard Road and ION Orchard. You'll also find Marina Bay Sands Casino and Gardens by the Bay within a short drive.

Will I be able to park at Ascott Orchard Singapore?

No, this hotel doesn't offer parking.

Does Ascott Orchard Singapore have a casino?

No, Ascott Orchard Singapore doesn't have a casino.

Is there an indoor pool at Ascott Orchard Singapore?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Ascott Orchard Singapore?

Couples staying at this hotel will appreciate amenities like bathrobes and an espresso maker as well as an outdoor pool.

Does Ascott Orchard Singapore have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ascott Orchard Singapore have a restaurant that serves breakfast?

Yes, Ascott Orchard Singapore serves a full breakfast each morning for a surcharge from its restaurant.

Does Ascott Orchard Singapore allow pets to stay for free?

No, pets aren't allowed at Ascott Orchard Singapore.

Are there connecting rooms at Ascott Orchard Singapore?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Ascott Orchard Singapore?

The closest major airport to Ascott Orchard Singapore is Seletar Airport (XSP), which is 9.9 mi away (22 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 14.5 mi away (28-minute drive).

Are there rooms with balconies at Ascott Orchard Singapore?

No, you won't find guestrooms with balconies at Ascott Orchard Singapore.

Ascott Orchard Singapore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 205 out of 366 reviews
Rating 8 - Good. 120 out of 366 reviews
Rating 6 - Okay. 21 out of 366 reviews
Rating 4 - Poor. 13 out of 366 reviews
Rating 2 - Terrible. 7 out of 366 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very good location, ideal for people who may need to stay near Mount Elizabeth Hospital. I had a single room for two night business trip. The AC spews out air directly to the bed, making it very cold when I sleep. On the first night, there was some issue with the shower where there is no hot water but this was fixed. the next day.
Stayed 2 nights in Aug 2025

4/10 Poor

Emmanuel

Disliked: Staff & service, room comfort

Poor check in

Very poor check in service late at night. Check in staff very curt. Asked me to complete my email and mobile number by holding up a lousy tablet. Clearly untrained to 5-star levels. Rooms smaller than old ascott. Room looks right into apartments across the street.
Stayed 4 nights in Aug 2025

10/10 Excellent

jahanum

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool ! And the view from the room was great. Our Wi-Fi didn’t work which they fixed promptly. When we came the next day there was hot chocolate for us with an apology 😊
Stayed 4 nights in Jul 2025

6/10 Okay

Chirag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great location. However, for the price charged , expect better condition of the room. And expect the toilet to be in perfect condition . Some of the items on toilet a bit old and not superbly clean. Can see slight stains and for the price I paid and where it’s located, I expect more
Stayed 2 nights in Mar 2025

10/10 Excellent

ANM Rezwanul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice clean rooms and facilities. Overall it is an amazing property with a convenient location if you want to access Orchard roads shopping district or the Mt Elizabeth Hospital which is behind the Paragon Mall. Only down side ( but a major one) during the stay was- the guest in the next room was probably smoking in his room, and after complaining about it multiple times the only solution provided by the hotel staff was a tiny air purifier in the hall way. It's not difficult to find out if someone was smoking in their room, our room and floor was non smoking so no one should be smoking there. Upon further enquiry the closes smoking area was in Heeran ( a building that was a 3-5 minutes walk away. The hotel staff did nothing about resolving this issue, apparently they were not sure who was smoking- its not rocket science- it shouldn't be that difficult to figure out as there are only a few rooms per floor.
Stayed 9 nights in Jun 2025

10/10 Excellent

Fadhel salman

Liked: Cleanliness, amenities, property conditions & facilities
Every thing were excellent
Stayed 5 nights in Jun 2025

2/10 Terrible

KHONDKAR F

Stayed 8 nights in Jun 2025

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in May 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, amenities, property conditions & facilities
I like that it is very convenient and the team here understands my needs. To me, that is very important for long stays. Thank you to the team at Ascott Orchard esp Sandi, John, Robert & Devan - you most definitely serve with pride and deserve recognition!
Stayed 19 nights in May 2025

4/10 Poor

sam

Traveled with partner
Registration and restore services pooe
Stayed 4 nights in May 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short staycation

We had a pleasant stay. everything is fantastic in this hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate and reward familiarity and personalized service. Was not the greatest for this trip but I can live with it for now.
Stayed 10 nights in Apr 2025

6/10 Okay

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
There was no hot water 85 percent of my stay. Complained twice, first time they implied that i did not know how to use controls, second time they had me run the kitchen tap, sink tap and shower controls continuously for 5 to 10 minutes before taking a shower. This only worked 15 percent of the time. Otherwise i love the hotel.
Stayed 10 nights in Mar 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Top Choice in Singapore – Always a Fantastic Stay! Having stayed at Ascott Orchard Singapore multiple times, I can confidently say that their exceptional service and attention to detail make all the difference. From check-in to departure, every experience here is seamless, warm, and welcoming. The team goes above and beyond to ensure guests feel valued. They are responsive and efficient for any requests - it's one of the things that set them apart. Beyond the service, the rooms are spacious, clean and well maintained. The location is unbeatable—right in the heart of Orchard Road, making shopping, dining, and business meetings incredibly convenient. Ascott Orchard Singapore has truly become my go-to accommodation in the city. A big thank you to the amazing team for their hospitality—I look forward to my next stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.
Stayed 5 nights in Mar 2025

10/10 Excellent

Reynaldo Ruiz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights and we were happy with its cleanliness, well-appointed units, convenient location and friendly/professional staff. My husband and I were surprised to have learned that we were upgraded to a one-bedroom unit when we never requested it. This made our stay in Singapore extra special and memorable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2025

10/10 Excellent

Charles

Stayed 3 nights in Feb 2025

10/10 Excellent

Shelly- Deane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, staff was professional and kind.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hong Van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Service was professional and thoughtful. When the coffee machine in my room didn't work and I called the front desk, hotel staff came and fixed that almost immediately. The day of my checkout, the team ordered my taxi at 4:45 a.m. and called my room at 4:30 to check if I needed help with the luggage. Room is clean and up to date. Location is great with walking distance to shopping, restaurants, and public transit.
Stayed 2 nights in Jan 2025

10/10 Excellent

Harold

Stayed 2 nights in Jan 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that I am able to get the same room each trip - that’s helpful for my frequent trips away from home. I know it is not always possible to fulfill such requests so I appreciate that the team at Ascott put in their best efforts to make it happen. Thank you so much!
Stayed 6 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Nice apartment and very clean. Walking distance to orchard road shopping. Staff very friendly.
Stayed 3 nights in Dec 2024

8/10 Good

Eng Cheng, Petaling Jaya

Liked: Cleanliness, amenities, property conditions & facilities
I really loved the hospitality throughout my first stay which is why I came back this trip, and also booked for future trips however, the welcome/friendliness/hospitality was somehow lesser than my first trip which had so impressed me. Don't know yet, let's see in my upcoming trip.
Stayed 13 nights in Nov 2024

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