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Ascott Orchard Singapore

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Lobby
Exterior
Suite, 1 Bedroom (Pierre) | Living area | 40-inch TV with cable channels
Executive Studio Suite | In-room safe, desk, soundproofing, iron/ironing board
Premier Suite, 1 Bedroom | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, bidet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

Explore the area

View in a map
11 Cairnhill Road, Singapore, 229724
  • Place, The Paragon
    ‪2 min walk‬
  • Place, Orchard Road
    ‪3 min walk‬
  • Place, ION Orchard
    ‪7 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Executive Studio Suite

Executive Studio Suite | In-room safe, desk, soundproofing, iron/ironing board

Executive Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio Suite

Premier Studio Suite | In-room safe, desk, soundproofing, iron/ironing board

Premier Studio Suite

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Premier Suite, 1 Bedroom

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Premier Suite, 2 Bedrooms

  • City view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Studio (Murano)

Eco-friendly toiletries, hair dryer, bathrobes, bidet

Studio (Murano)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Pierre)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom (Pierre)

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Soho)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms (Soho)

  • City view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Deluxe Suite

In-room safe, desk, soundproofing, iron/ironing board

1 Bedroom Deluxe Suite

  • Sleeps 2
  • Free WiFi

View all photos for Studio Premier Suite

In-room safe, desk, soundproofing, iron/ironing board

Studio Premier Suite

  • Sleeps 2
  • Free WiFi

View all photos for Studio Executive Suite

In-room safe, desk, soundproofing, iron/ironing board

Studio Executive Suite

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Singapore

Located in Orchard, Ascott Orchard Singapore is within a 5-minute walk of Orchard Road and within 15 minutes of other popular attractions like ION Orchard. This 220-room, 5-star hotel has in-room conveniences like refrigerators, microwaves, and espresso makers. It's connected to a shopping center in central Singapore and also close to Bugis Street Shopping District and Marina Bay Sands Skypark.

What's nearby

  • The Paragon - 2 min walk - 0.1 miles
  • Orchard Road - 3 min walk - 0.2 miles
  • Takashimaya Shopping Centre - 5 min walk - 0.3 miles
  • Orchard Central - 7 min walk - 0.4 miles
  • ION Orchard - 7 min walk - 0.4 miles

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 33 min drive
  • Seletar Airport (XSP) - 23 min drive

Restaurants

  • ‪Imperial Treasure Super Peking Duck Restaurant - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬2 min walk
  • ‪Gastronomia Da Paolo - ‬2 min walk
  • ‪HIE Orchard Restaurant - ‬2 min walk
  • ‪Din Tai Fung 鼎泰豐 - ‬5 min walk

About this property

Ascott Orchard Singapore

Ascott Orchard Singapore features an outdoor pool, a children's pool, and a gym. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this luxury hotel include a water dispenser and a porter/bellhop.
Guests can expect to find 40-inch TVs with cable channels. Bathrooms offer hair dryers, bathrobes, bidets, and toothbrushes and toothpaste. Refrigerators, microwaves, and espresso makers are also standard. Limited housekeeping is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SGD 35.97 per person

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Outdoors

  • Pool loungers

Accessibility

  • Elevator (36 inch wide door)

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for SGD 143.88 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately SGD 35.97 per person
  • Rollaway bed fee: SGD 143.88 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.

Property is also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Hotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Hotel Singapore

Frequently asked questions

Is a free cancellation option available at Ascott Orchard Singapore?

Ascott Orchard Singapore provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ascott Orchard Singapore?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Ascott Orchard Singapore on Jun 29, 2026 start from $279, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Ascott Orchard Singapore?

This hotel is situated in Orchard within a 10-minute walk of Orchard Road and ION Orchard. You'll also find Bugis Street Shopping District and Marina Bay Sands Casino within a short drive.

Is there parking available at Ascott Orchard Singapore?

No, this hotel doesn't offer parking.

Does Ascott Orchard Singapore have luxury amenities?

Yes, some luxury features of this hotel include an outdoor pool, a porter/bellhop, and room service.

Does Ascott Orchard Singapore have a casino?

No, Ascott Orchard Singapore doesn't have a casino.

Is there an indoor pool at Ascott Orchard Singapore?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Ascott Orchard Singapore a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an espresso maker and bathrobes as well as an outdoor pool.

Are there hot tubs at Ascott Orchard Singapore?

No, this hotel doesn't have a spa tub.

Does Ascott Orchard Singapore have a restaurant that serves breakfast?

Ascott Orchard Singapore offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Ascott Orchard Singapore allow pets to stay for free?

No, pets aren't allowed at Ascott Orchard Singapore.

Are there connecting rooms at Ascott Orchard Singapore?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Ascott Orchard Singapore?

The closest major airport to Ascott Orchard Singapore is Seletar Airport (XSP), which is 9.8 mi away (23 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 14.5 mi away (29-minute drive).

Are there rooms with balconies at Ascott Orchard Singapore?

No, you won't find guestrooms with balconies at Ascott Orchard Singapore.

Ascott Orchard Singapore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 219 out of 383 reviews
Rating 8 - Good. 122 out of 383 reviews
Rating 6 - Okay. 22 out of 383 reviews
Rating 4 - Poor. 13 out of 383 reviews
Rating 2 - Terrible. 7 out of 383 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Balram

Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Stayed 4 nights in Feb 2026

10/10 Excellent

Seetha, Austin

Liked: Cleanliness, amenities, property conditions & facilities
Top class furnishings, design decor cleanliness friendly staff
Stayed 3 nights in Feb 2026

8/10 Good

James

The AC was a little loud even for a low setting but otherwise, the room and location wer
Stayed 3 nights in Feb 2026

10/10 Excellent

Ka Ki

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, housekeeping staff very friendly and helpful. All facilities are well maintained, I went to the pool and the gym, super clean. Prime locution for shopping but the surroundings are very quiet.
Stayed 4 nights in Jan 2026

6/10 Okay

Jedd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, great location and hotel. However, the unexpected material charge for the bed for the children was dissapointing and the response to the query about this after booking for two adults and two children was really poor.
Stayed 3 nights in Jan 2026

10/10 Excellent

Radhika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Kid friendly and very accessible
Stayed 6 nights in Dec 2025

4/10 Poor

Felicia

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Good kitchenette hotel on Orchard road attached to Paragon mall. However on 1 day of our 3 night stay, they were doing annual electric maintenance. It was not mentioned at booking or confirmation, only when we arrived. That meant no wifi, no AC and also intermittent elevator service (we were on 13th floor) from 10-17:00. When I contacted management regarding how inappropriate this was (I was charged full cost) the response was that they would pay for transport for me and my 2 young kids return trip. That’s it, no compensation, no apology - just that it’s annual maintenance and maybe it will come back earlier. That’s simply not acceptable at this price point. I need to work (wifi) and I also chose the hotel for its central location so my kids could nap/ get AC midday. I can’t recommend them at all. Many other hotels at this price point which provide excellent service
Stayed 3 nights in Nov 2025

10/10 Excellent

Charles

Stayed 3 nights in Nov 2025

10/10 Excellent

Patricia

Stayed 1 night in Nov 2025

10/10 Excellent

Mats

Stayed 3 nights in Oct 2025

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay longer
Stayed 5 nights in Oct 2025

10/10 Excellent

Antoinette

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in Orchard, easy walking distance to the MRT and all the shopping malls. Rooms were lovely, modern and clean. Great pool and gym facilities too. Staff were very helpful and accomodating.
Stayed 5 nights in Sep 2025

10/10 Excellent

Lisa, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Ascott Orchard Singapore! The hotel was absolutely top-tier luxury from the stylish interiors to the exceptional service, everything felt premium. The location is unbeatable, right in the heart of Orchard, making it perfect for shopping and exploring. I truly enjoyed every moment of my stay and will definitely be coming back on my next visit to Singapore. Highly recommend to anyone looking for comfort, class, and convenience all in one!
Stayed 7 nights in Sep 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very good location, ideal for people who may need to stay near Mount Elizabeth Hospital. I had a single room for two night business trip. The AC spews out air directly to the bed, making it very cold when I sleep. On the first night, there was some issue with the shower where there is no hot water but this was fixed. the next day.
Stayed 2 nights in Aug 2025

4/10 Poor

Emmanuel

Disliked: Staff & service, room comfort

Poor check in

Very poor check in service late at night. Check in staff very curt. Asked me to complete my email and mobile number by holding up a lousy tablet. Clearly untrained to 5-star levels. Rooms smaller than old ascott. Room looks right into apartments across the street.
Stayed 4 nights in Aug 2025

10/10 Excellent

jahanum

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool ! And the view from the room was great. Our Wi-Fi didn’t work which they fixed promptly. When we came the next day there was hot chocolate for us with an apology 😊
Stayed 4 nights in Jul 2025

6/10 Okay

Chirag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great location. However, for the price charged , expect better condition of the room. And expect the toilet to be in perfect condition . Some of the items on toilet a bit old and not superbly clean. Can see slight stains and for the price I paid and where it’s located, I expect more
Stayed 2 nights in Mar 2025

10/10 Excellent

ANM Rezwanul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice clean rooms and facilities. Overall it is an amazing property with a convenient location if you want to access Orchard roads shopping district or the Mt Elizabeth Hospital which is behind the Paragon Mall. Only down side ( but a major one) during the stay was- the guest in the next room was probably smoking in his room, and after complaining about it multiple times the only solution provided by the hotel staff was a tiny air purifier in the hall way. It's not difficult to find out if someone was smoking in their room, our room and floor was non smoking so no one should be smoking there. Upon further enquiry the closes smoking area was in Heeran ( a building that was a 3-5 minutes walk away. The hotel staff did nothing about resolving this issue, apparently they were not sure who was smoking- its not rocket science- it shouldn't be that difficult to figure out as there are only a few rooms per floor.
Stayed 9 nights in Jun 2025

10/10 Excellent

Fadhel salman

Liked: Cleanliness, amenities, property conditions & facilities
Every thing were excellent
Stayed 5 nights in Jun 2025

2/10 Terrible

KHONDKAR F

Stayed 8 nights in Jun 2025

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in May 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, amenities, property conditions & facilities
I like that it is very convenient and the team here understands my needs. To me, that is very important for long stays. Thank you to the team at Ascott Orchard esp Sandi, John, Robert & Devan - you most definitely serve with pride and deserve recognition!
Stayed 19 nights in May 2025

4/10 Poor

sam

Traveled with partner
Registration and restore services pooe
Stayed 4 nights in May 2025

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