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Ascott Orchard Singapore

5.0 star property
Luxury hotel with an outdoor pool connected to a shopping center in Singapore

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Photo gallery for Ascott Orchard Singapore

Outdoor pool, sun loungers
Lobby
Exterior
Fridge, microwave, espresso maker, coffee/tea maker
1 bedroom, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Laundry
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
11 Cairnhill Road, Singapore, 229724
  • Orchard Road
    ‪3 min walk‬
  • ION Orchard
    ‪7 min walk‬
  • Bugis Street Shopping District
    ‪2 min drive‬
  • Singapore (SIN-Changi)
    ‪21 min drive‬

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Room options

View all photos for Executive Studio

Executive Studio | 1 bedroom, in-room safe, desk, soundproofing

Executive Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio

Premier Studio | 1 bedroom, in-room safe, desk, soundproofing

Premier Studio

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

1 bedroom, in-room safe, desk, soundproofing

Premier Suite, 1 Bedroom

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, soundproofing

Premier Suite, 2 Bedrooms

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio (Murano)

Eco-friendly toiletries, hair dryer, bathrobes, bidet

Studio (Murano)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Pierre)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Pierre)

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Soho)

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Bedrooms (Soho)

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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  • Pool
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About the neighborhood

Singapore

Located in Orchard within a 5-minute walk of Orchard Road, Ascott Orchard Singapore is within 2 miles (3 km) of other popular sights like Bugis Street Shopping District. This 220-room, 5-star hotel has a restaurant, an outdoor pool, and a gym. It's connected to a shopping center in central Singapore and also close to Gardens by the Bay and Marina Bay Sands Casino.

What's nearby

  • Orchard Road - 3 min walk - 0.2 miles
  • ION Orchard - 7 min walk - 0.4 miles
  • Bugis Street Shopping District - 2 min drive - 1.2 miles
  • Mustafa Centre - 3 min drive - 1.7 miles
  • Marina Bay Sands Casino - 5 min drive - 2.8 miles

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 33 min drive
  • Seletar Airport (XSP) - 22 min drive

Restaurants

  • ‪Greyhound Cafe - ‬3 min walk
  • ‪Gastronomia Da Paolo - ‬3 min walk
  • ‪Ps.Cafe - ‬3 min walk
  • ‪So Pho - ‬3 min walk
  • ‪Crystal Jade Golden Palace - ‬3 min walk

About this property

Ascott Orchard Singapore

Luxury hotel with an outdoor pool connected to a shopping center in Singapore
Ascott Orchard Singapore features an outdoor pool, a children's pool, and a gym. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this luxury hotel include a porter/bellhop and a water dispenser.
Guests can expect to find 40-inch TVs with cable channels. Bathrooms offer hair dryers, bathrobes, toothbrushes and toothpaste, and bidets. Refrigerators, microwaves, and espresso makers are also standard. Limited housekeeping is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Languages

Chinese (Mandarin), English, Malay

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Lobby

Hilton Singapore Orchard

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 713 reviews
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The price is $295
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SGD 35.97 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Outdoors

  • Pool loungers

Accessibility

  • Elevator (36 inch wide door)

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for SGD 143.88 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately SGD 35.97 per person
  • Rollaway bed fee: SGD 143.88 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.

Property is also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Hotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Hotel Singapore

Frequently asked questions

Is a free cancellation option available at Ascott Orchard Singapore?

Ascott Orchard Singapore provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do around Ascott Orchard Singapore?

This hotel is situated in Orchard, just steps from Orchard Road and The Paragon, and within a short walk of ION Orchard. You'll also find Marina Bay Sands Casino and Gardens by the Bay within a short drive.

Is parking available on site at Ascott Orchard Singapore?

No, there isn't parking available at the hotel.

Does Ascott Orchard Singapore have a casino?

No, Ascott Orchard Singapore doesn't have a casino.

Is there an indoor pool at Ascott Orchard Singapore?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Ascott Orchard Singapore?

Couples staying at this hotel will appreciate amenities like bathrobes and an espresso maker as well as an outdoor pool.

Does Ascott Orchard Singapore have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ascott Orchard Singapore have a restaurant that serves breakfast?

Yes, Ascott Orchard Singapore serves a full breakfast each morning for a surcharge from its restaurant.

Does Ascott Orchard Singapore allow pets to stay for free?

No, pets aren't allowed at Ascott Orchard Singapore.

Does Ascott Orchard Singapore have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ascott Orchard Singapore?

The closest major airport to Ascott Orchard Singapore is Seletar Airport (XSP), which is 9.7 mi away (22 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is located 14.5 mi away (28-minute drive).

Are there rooms with balconies that I can book at Ascott Orchard Singapore?

No, there aren't any guestrooms with balconies at Ascott Orchard Singapore.

Ascott Orchard Singapore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 349 reviews
Rating 8 - Good. 116 out of 349 reviews
Rating 6 - Okay. 20 out of 349 reviews
Rating 4 - Poor. 11 out of 349 reviews
Rating 2 - Terrible. 6 out of 349 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
There was no hot water 85 percent of my stay. Complained twice, first time they implied that i did not know how to use controls, second time they had me run the kitchen tap, sink tap and shower controls continuously for 5 to 10 minutes before taking a shower. This only worked 15 percent of the time. Otherwise i love the hotel.
Stayed 10 nights in Mar 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Top Choice in Singapore – Always a Fantastic Stay! Having stayed at Ascott Orchard Singapore multiple times, I can confidently say that their exceptional service and attention to detail make all the difference. From check-in to departure, every experience here is seamless, warm, and welcoming. The team goes above and beyond to ensure guests feel valued. They are responsive and efficient for any requests - it's one of the things that set them apart. Beyond the service, the rooms are spacious, clean and well maintained. The location is unbeatable—right in the heart of Orchard Road, making shopping, dining, and business meetings incredibly convenient. Ascott Orchard Singapore has truly become my go-to accommodation in the city. A big thank you to the amazing team for their hospitality—I look forward to my next stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.
Stayed 5 nights in Mar 2025

10/10 Excellent

Reynaldo Ruiz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights and we were happy with its cleanliness, well-appointed units, convenient location and friendly/professional staff. My husband and I were surprised to have learned that we were upgraded to a one-bedroom unit when we never requested it. This made our stay in Singapore extra special and memorable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2025

10/10 Excellent

Charles

Stayed 3 nights in Feb 2025

10/10 Excellent

Shelly- Deane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, staff was professional and kind.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hong Van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Service was professional and thoughtful. When the coffee machine in my room didn't work and I called the front desk, hotel staff came and fixed that almost immediately. The day of my checkout, the team ordered my taxi at 4:45 a.m. and called my room at 4:30 to check if I needed help with the luggage. Room is clean and up to date. Location is great with walking distance to shopping, restaurants, and public transit.
Stayed 2 nights in Jan 2025

10/10 Excellent

Harold

Stayed 2 nights in Jan 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that I am able to get the same room each trip - that’s helpful for my frequent trips away from home. I know it is not always possible to fulfill such requests so I appreciate that the team at Ascott put in their best efforts to make it happen. Thank you so much!
Stayed 6 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Nice apartment and very clean. Walking distance to orchard road shopping. Staff very friendly.
Stayed 3 nights in Dec 2024

8/10 Good

Eng Cheng, Petaling Jaya

Liked: Cleanliness, amenities, property conditions & facilities
I really loved the hospitality throughout my first stay which is why I came back this trip, and also booked for future trips however, the welcome/friendliness/hospitality was somehow lesser than my first trip which had so impressed me. Don't know yet, let's see in my upcoming trip.
Stayed 13 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Almost perfect but a couple things..

Location, service, property condition was great. Only detractors were the slight odor in the hallways and the lack of regulation of the AC. Could not attain a comfortable temperature. It was either freezing cold or too hot. Was constantly turning off the AC when it got too cold.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Nov 2024

8/10 Good

Teresa

Liked: Cleanliness, amenities
The refrigerator was not working
Stayed 3 nights in Oct 2024

4/10 Poor

Gunawan

Liked: Cleanliness
Disliked: Room comfort
THE SOUND AIR CON TOO LOUD,LIKE BLOWER AIR PLANE. I HAVE MOVED TO ANOTHER FLOOR,BUT AC SOUND IS STILL LOUD
Stayed 3 nights in Oct 2024

8/10 Good

poppy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, in the centre of busy Orchard rd, yet private and quiet
Stayed 2 nights in Oct 2024

8/10 Good

Aloysius

Conditions for hotel is old and not clean
Stayed 5 nights in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Harlene

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Hyder

Stayed 2 nights in Aug 2024

10/10 Excellent

Danny

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place for families.
Stayed 4 nights in Aug 2024

10/10 Excellent

sharon

Traveled with group
Liked: Cleanliness, amenities, room comfort
Hotel and room very clean with daily service which was great. Breakfast was included which was very adequate. Pool area big and was able to swim laps. Daily newspaper was available in the lobby. Small kitchenette was great to have though would have been good to have some written instructions for microwave. Convenience to major shopping was wonderful and there was a walkover bridge from the hotel right into a mall - very nice when raining.
Stayed 6 nights in Aug 2024

8/10 Good

Eugene

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Clint

Stayed 2 nights in Jun 2024

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