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Recent guest reviews

Excellent

The location is great

I was not aware I booked a transit hotel for 6 hrs only. Have to add 2 more hours to get the sleep. End up paying us200 for an 8 hr stay. The room had NO window, looked like in a cell.

Dark room was great for sleeping

6 hours only and can't be extend are challenge with long hour flight customer

The price was right. The hotel is basic, but I only needed a place to sleep for a few hours and served that purpose very well.

Fine for a nap and shower whilst in transit. Comfortable bed.

Use of Pool was nice. Everything was as advertised on the website.

Served it's purpose very well. I bit loud with lots of doors closing in the hallway but I slept just fine.

Stayed here overnight while transferring from one flight to another. Good rates, surprisingly large, clean room and restroom/shower. Definitely will stay here if I ever fly through Singapore again.

OK facilities but rude check-in staff and no advanced knowledge from the hotel that they do not allow luggage storage at the hotel. This should've been clearly stated under the hotel's booking condition on my booking receipt. Their manager admitted that they had not stated that requirement anywhere

In their description they never said anything about if you don’t have a boarding pass, you can’t get in there. I called them twice before I arrive at the airport, they said nothing about it at all. And when I call them in the midnight when I arrive, they say there is nothing they can do until 9am in the morning. They also refuse to refund it saying they can’t process any booking requests until 9am. Told me they will get back to me when the office is open, but nothing ever since. It’s been more than 5 days.

Level 3, Departure/Transit Lounge Singapore

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Changi, Aerotel Singapore - Transit Hotel in Terminal 1 is within a 10-minute drive of popular attractions such as Changi Business Park and Singapore Expo. This 70-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym. It's connected to the airport in central Singapore and also close to Changi Beach Park and Wild Wild Wet Theme Park.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.


Rooms

Guests can expect free WiFi and 32-inch Smart TVs. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers are also standard.


Property features

Built in 2015, the brand new Aerotel Singapore - Transit Hotel in Terminal 1 offers an outdoor pool, a gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, a library, and express check-out.

Room options

Double Room (12 hours) with Meals

2 Twin Beds | Sleeps 2

Double Room (6 hours) with Meals

2 Twin Beds | Sleeps 2

Double Room (24 hours) with Meals

2 Twin Beds | Sleeps 2

Guest reviews for Aerotel Singapore - Transit Hotel in Terminal 1

Everyone (12) Couples (2)
5
Family with small children

Excellent

By on Mar 13, 2024

5
Everyone

The location is great

By on Jan 11, 2024

3
Partner Couples

I was not aware I booked a transit hotel for 6 hrs only. Have to add 2 more hours to get the sleep. End up paying us200 for an 8 hr stay. The room had NO window, looked like in a cell.

By on Nov 29, 2023

5
Partner Couples

Dark room was great for sleeping

By on Oct 23, 2023

5
Everyone

By on Apr 24, 2023

2
Everyone

By on Mar 24, 2023

2
Business Business

6 hours only and can't be extend are challenge with long hour flight customer

By on May 1, 2022

4
Business Business

The price was right. The hotel is basic, but I only needed a place to sleep for a few hours and served that purpose very well.

By on Nov 2, 2019

Review comment responded on Nov 3, 2019

Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.

1
Everyone

By on Sep 1, 2019

Review comment responded on Oct 5, 2019

Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.

5
Everyone

By on Jul 27, 2019

Review comment responded on Jul 28, 2019

Dear Guest, Thank you for sharing your feedback with us. Your feedback is greatly appreciated as it helps us to highlight areas in need of improvement. While we continue striving to improve the experience for our guests, I hope you will give us another chance to serve you again.

Aerotel Singapore - Transit Hotel in Terminal 1

Level 3, Departure/Transit Lounge, Singapore, 819642
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