Grand Palladium Bávaro Suites Resort & Spa - All Inclusive4.0 out of 5.0
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Recent guest reviews
Basically, TV never worked, shower head was loose, got 2 pairs of shoes stolen AND two bottles of Henny White. Will never stay here again or reccomend this hotel. Food wasnt all that at all, really was kinda to just get us by. As for filing a report, they just have us a number to call because, really they did not seem to care as they should have. And we missed our flight because they took so long to "investigate".
Overall good experience. I stayed in a luxury junior suite. Only complaint is that the food was so so.
Hotel was overall a good place to stay. The food was very tasty and cooked well. The service was mixed. Upon checking in it took over 2 hours for them to prepare a room for us. The dining service was also very slow. It would take too long to get anything to drink and the servers would often ignore requests. The rooms however, were cleaned well by the maids and were done quickly. The phones in the room as well as the t.v. set were not working. I called the front desk to fix the problem and they arrived over 5 hours later. I was not able to communicate with others who traveled with me because the phones did not work. The atmosphere was very nice and the staff at the bars did a great job with the drinks. I would visit again if they could improve the service during dining as well as checking in.
Everything is so far away. Not enough carts and to get anyway you need at least 1/2 hour and you got lost. Worst food I ever had in any resort and I go twice in year on vacation different places. However staff was very nice. This resort definitely need more carts and not just for travel members but for everyone and definitely better food. Thank you
I enjoyed the whole trip but I really hated the customer service. It was soooo bad. I feel like they need more training in customer service. They were just not as helpful and always make us figure things out on our own. If we knew these things, then we wouldn't even ask them right? Also, the resort is so big that you need a shuttle to go around but the shuttle is not always available so you'll have to walk and it stops at 2am which is way to early if you just got out from partying.
Is a very large Hotel, difficult transportation around, very strict the schedule of the restaurant, only one for breakfast, the rest strict with nor flexibility if you are 3 mints late, the attendances look very tire with no motivation to work, look like they work for a long time with no rest. is an stressful trip, very long to be a pleasant
the hotel is amazing for family vacation , with a nice beach, nice pools, nice rooms and all the services for kids and adults that offered for the guests. the food is ok and the staff is very kind
The hotel grounds are great, the beaching pools are beautiful but it was almost too big. A lot of walking to get around. Long waits for the restaurants at dinner time and no reservations. There were buffets so you can't get hungry but I would rate the buffet food a 2 out of 5.
When I first booked the trip I didn't except everything the resort offered when I got there. It was an amazing experience and I would go there for every time I plan to go to the Dominican Republic. The workers were so nice and welcoming. It was worth every penny and more. The amount of activities and places to eat were endless. We enjoyed the pool and the bar at the pool quite a lot. I recommend doing the buggies you drive around Dominican Republic. Let's you see the world outside of the resort. Next time I go I plan to stay longer! I was so sad to leave and would go back in a heart beat.
This hotel is in a park like environment with beautiful and exotic trees and plants. The miles long white sand beach is unbeatable. Plenty of beach lounge chairs for everyone. We stayed at the Bavaro Suite which I believe is the newer side of the property. There are four lobbies in this hotel so please study the material carefully before booking your trip. The room is large with a huge bathroom. The staff is mostly friendly and they make you feel comfortable and welcome. However, the front desk staff seems very unfriendly. They seems annoyed when they are asked a question. If you need to get something done, don't call the front desk from your room. You need to walk down there and look them in the eye to make sure that they follow up with what they promise to do. The cleaning service is substandard. Our shower didn't drain properly. We talked to the front desk several times but no one ever came to fix the problem. In the end, we had to stand in the soiled water for the shower. I have mixed feelings. I like this property very much as it's one of the most beautiful places that I have ever been to. But the shower incident is a nightmare. I have mixed feelings about recommending this hotel to a friend.
We often found ourselves waiting in line to eat mediocre Buffet Food. The resort restaurants' did not take reservations. We were forced to wait an 1 to 1 1/2 hours to be seated. Once again find the food was mediocre at best. At the steak house my wife returned her "Burned Lobster" and received a raw filet. The rooms were average at best. The Ocean and the Sandy beaches were beautiful... I suggest you spend time on them at another resort.
Good experience with staff Food options were ok - I was under the impression we could take advantage of the other facilities restaurant, that was not the case. Surprised the wine selections were not the best brand unless additional fee was paid. Italian food could have been better. Good getaway for 3 or 4 days not longer.
This is my second time at this resort and once again a great experience. There was 4 in our group and 2 more joined half way through. The entertainment staff made our trip for the second time, always friendly and fun. Games down on the beach in the morning and around 4 at the bavaro pool will definitely not leave you bored. If you are wanting to relax there are plenty of spots for that. The only bad thing I would say is that there is not many fruity drink choices and the disco is not usually busy enough. So if you are going to Dominican this is the place to stay.
Located in Bavaro, Grand Palladium Bávaro Suites Resort & Spa - All Inclusive is within a few miles (5 km) of sights such as Palma Real Shopping Village and Cocotal Golf and Country Club. This 673-room, 4-star resort has 5 outdoor pools along with a private beach and a full-service spa. Located centrally in Punta Cana, it's also near White Sands Golf Course and Iberostar Golf Course.
Free breakfast is included with your stay. There are ample dining options with 13 onsite restaurants, including Steak House, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room.
Grand Palladium Bávaro Suites Resort & Spa - All Inclusive's 673 rooms are air-conditioned and provide free minibar items, furnished balconies or patios, and MP3 docks. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Sofa beds, coffee makers, and free bottled water are other standard amenities.
Grand Palladium Bávaro Suites Resort & Spa - All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive resort include a casino, a nightclub, and a children's pool.