Grand Palladium Select Bávaro - All Inclusive

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Photo gallery for Grand Palladium Select Bávaro - All Inclusive

6 outdoor pools, pool umbrellas, sun loungers
Property video
Premium bedding, pillowtop beds, free minibar, in-room safe
Reception
Combined shower/tub, free toiletries, hair dryer, bathrobes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included

Explore the area

View in a map
Avda. Francia s/n, Playas de Bavaro Higuey, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪5 min walk‬
  • Place, Aromas Museum
    ‪11 min walk‬
  • Place, Los Corales Beach
    ‪4 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Suite Premium with Garden View

  • Garden view
  • 484 sq ft
  • Sleeps 1
  • Free WiFi

Single Suite Superior with Garden View

  • Garden view
  • 559 sq ft
  • Sleeps 1
  • Free WiFi

Double Suite Premium with Garden View

  • Garden view
  • 484 sq ft
  • Sleeps 2
  • Free WiFi

Superior Junior Suite Garden View

7.8 out of 10
Good
(185 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Romance Suite Garden View

7.6 out of 10
Good
(20 reviews)
  • Garden view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Rooftop Jacuzzi Terrace Junior Suite

7.0 out of 10
Good
(70 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Junior Suite Garden View

8.2 out of 10
Very good
(30 reviews)
  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Junior Suite Garden View

7.6 out of 10
Good
(30 reviews)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Junior Suite Garden View Single

7.0 out of 10
Good
(6 reviews)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

Superior Junior Suite Private Pool

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Romance Suite Private Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Family Selection Junior Suite Garden View

  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Family Selection Superior Junior Suite Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Family Selection Superior Junior Suite Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Family Selection Family Suite Garden View

  • Garden view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Family Selection Family Suite Private Pool

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Family Selection Family Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Family Selection Family Suite Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Family Selection Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Family Selection Superior Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Family Selection Superior Junior Suite Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Premium Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Romance Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Romance Suite Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Rooftop Jacuzzi Terrace Junior Suite Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Superior Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Superior Junior Suite Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Punta Cana

Located in Bávaro, Grand Palladium Select Bávaro - All Inclusive is within a 5-minute walk of popular sights such as Cortecito Beach. This 506-room, 5-star property welcomes business and leisure travelers with 6 outdoor pools, a private beach, and a full-service spa. It's connected to the convention center in central Punta Cana, and a short drive from Casino Avalon Princess and Aromas Museum.

What's nearby

  • Cortecito Beach - 5 min walk - 0.3 miles
  • Aromas Museum - 11 min walk - 0.6 miles
  • Los Corales Beach - 4 min drive - 1.0 mile
  • Casino Avalon Princess - 5 min drive - 1.7 miles
  • Cocotal Golf and Country Club - 6 min drive - 1.9 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive

Restaurants

  • ‪Helios Restaurante - ‬4 min walk
  • ‪Las Torres Restaurant - ‬4 min walk
  • ‪Sports Bar - ‬8 min walk
  • ‪Bar Abierto Bavaro Beach - ‬4 min walk
  • ‪El Behique - ‬7 min walk

About this property

Grand Palladium Select Bávaro - All Inclusive

Grand Palladium Select Bávaro - All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a casino, karaoke, and a children's pool.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free minibar items, furnished balconies or patios, and sitting areas are other standard amenities.
A private beach and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 14 restaurants
  • 2 beach bars
  • 4 bars/lounges
  • 4 poolside bars
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • La Adelita
  • La Catedral
  • La Lola
  • La Paisana

Things to do

  • 6 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (1,500 square feet of space)
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Padel
  • Pilates classes
  • Shopping
  • Skydiving
  • Snorkeling
  • Table tennis
  • Tennis
  • Water sports equipment
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (605 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Renovated entire property - December 2025

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Palladium Bávaro Suites Resort
Grand Palladium Bávaro Suites Resort All Inclusive Punta Cana
Grand Palladium Suites All Inclusive
Grand Palladium Bávaro Suites All Inclusive Punta Cana
Grand Palladium Bavaro Resort Spa
Pallaum Bávaro Suites Inclusi
Grand Palladium Select Bávaro
Grand Palladium Bávaro Suites Resort Spa All Inclusive
Grand Palladium Select Bávaro - All Inclusive Punta Cana

Frequently asked questions

Can I book all-inclusive rate plans at Grand Palladium Select Bávaro - All Inclusive?

Grand Palladium Select Bávaro - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include windsurfing, kayaking, and sailing.

How much does it cost to stay at Grand Palladium Select Bávaro - All Inclusive?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Select Bávaro - All Inclusive on Jun 16, 2026 start from $421, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Grand Palladium Select Bávaro - All Inclusive?

Grand Palladium Select Bávaro - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do close to Grand Palladium Select Bávaro - All Inclusive?

This property is situated in Bávaro, just steps from Cortecito Beach. You'll also find Los Corales Beach and Cocotal Golf and Country Club within a short drive.

Will I be able to park at Grand Palladium Select Bávaro - All Inclusive?

Yes, self parking is offered for free at the property. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa at Grand Palladium Select Bávaro - All Inclusive?

Zentropia is the property's spa and services include hot stone massages, sports massages, couples treatments, and mud baths.

Are there luxury amenities available at Grand Palladium Select Bávaro - All Inclusive?

Yes, guests can indulge in luxuries such as 6 outdoor pools, a private beach, and 14 restaurants at this property.

Does Grand Palladium Select Bávaro - All Inclusive include a casino on the premises?

Yes, Grand Palladium Select Bávaro - All Inclusive has a casino that's 1500 square feet and includes 8 gaming tables, 8 slot machines, and a VIP room.

Is there an indoor pool at Grand Palladium Select Bávaro - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools.

What do couples enjoy most about Grand Palladium Select Bávaro - All Inclusive?

This waterfront property offers many amenities for couples such as a private beach and some guestrooms include a private hot tub and a sauna.

Does Grand Palladium Select Bávaro - All Inclusive have a hot tub?

No, but this property does have a steam room.

Does Grand Palladium Select Bávaro - All Inclusive have a restaurant that serves breakfast?

Yes, Grand Palladium Select Bávaro - All Inclusive has 14 restaurants, and serves free buffet breakfast each morning.

Does Grand Palladium Select Bávaro - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Select Bávaro - All Inclusive though service animals are welcome.

Does Grand Palladium Select Bávaro - All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

What is the closest airport to Grand Palladium Select Bávaro - All Inclusive?

The closest major airport to Grand Palladium Select Bávaro - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 15.1 mi away (40 minutes by car).

Can I book a room with a balcony at Grand Palladium Select Bávaro - All Inclusive?

Yes, every guestroom at Grand Palladium Select Bávaro - All Inclusive comes with a furnished balcony/patio and some offer beach and garden views.

Does Grand Palladium Select Bávaro - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Grand Palladium Select Bávaro - All Inclusive.

Grand Palladium Select Bávaro - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 176 out of 215 reviews
Rating 8 - Good. 19 out of 215 reviews
Rating 6 - Okay. 10 out of 215 reviews
Rating 4 - Poor. 4 out of 215 reviews
Rating 2 - Terrible. 6 out of 215 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice, Great for kids
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

ashanty naychelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very enjoyable, the people were so friendly, the staff was great and the drinks were great as well
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Samdarsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management of the hotel is the best and Rafael y Juan
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Juan Jalpay helped us the entire stay and he was incredibly helpful, quick, and lovely.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan was excellent
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Laurie

Hotel was amazing. I will absolutely return. A big shout out to Juan who was the hotel’s representative for Expedia and he was the best.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Taela Ariayn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan the best ever!! Made sure we had everything we needed!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kenneth A

Liked: Cleanliness, amenities, property conditions & facilities
Juan is the best!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Vanessa Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was enjoyable, however it would be nice to have music playing during the day rather than just when the aerobics were happening.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Tomasz

Liked: Cleanliness, amenities, property conditions & facilities
Juan Jalpay expedia concierge made our vacation experience worth while. Everything was perfect. The room was clean, staff, amenities, drinks, food , was great.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Artiom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was 5*
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rafiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My buttler Juan is the best.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Nikesha

Liked: Cleanliness, amenities, property conditions & facilities
Juan offered excellent service
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan has an exceptional service. He is a clear example of hospitality. When I am back I want him to be my concierge again. Great amazing service
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Regina

Liked: Cleanliness, amenities, property conditions & facilities
Room was was clean and comfortable. The staff was always available to help when they can.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kenis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Special shout to Juan Jalpay. He did fantastic job taking care of all our needs during our stay. He was very friendly and quick to respond. He never disappointed us and he made our time at Grand Palladium Select Bavaro more enjoyable.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this resort. Everything was wonderful. Staff are very friendly, especially Juan, our Expedia concierge. He gave us many surprises and made our stay unforgettable. He helped us with everything. We cannot say enough thanks to him. I would recommend Grand Palladium to everybody. .
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Amily

Liked: Cleanliness, amenities, property conditions & facilities
Juan our Expedia consierge was absolutely vital to our incredible time at Grand Palladium. We really appreciated the personal touches and assistance he provided to facilitate making the most out of our time. The facilities are lovely and the staff go above and beyond to make sure all your needs are taken care of. Highly recommend.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property was beautiful.. just breath taking. The pools and property was always clean with staff maintaining the property all day. My butler Rafael Peguero was amazing. He was very kind, friendly, helpful, checked in on us everyday, made sure we were taken care of even when he was off, he made our stay so much better. The personal touches he provided for my birthday was everything. The dinner and the rose petals in the room was amazing!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jaskiran

Liked: Cleanliness, property conditions & facilities
Everything was amazing. Our butler Rafael went out of his way to make our family (couple with 2 kids) comfortable and welcome. From restaurant reservations to small gifts for kids he took care of everything for us. Our flight got cancelled and he assisted us with additional accommodation. Overall the property is beautiful with lot of pools, activities for every age group through the day. Very clean, and one of the best properties we have been too. Definitely a must visit if coming to Punta Cana.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Grand Palladium, the rooms are recently renovated and the food variety is quite good, but why really made the trip amazing was the quality of the service, especially our personal butler Juan Jalpay. He went above and beyond to fulfill every single request. We will definitely come back.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Noriella who was the butler was 5/5 amazing
Stayed 7 nights in Dec 2025
Verified

4/10 Poor

Jeffrey

Liked: Cleanliness
Disliked: Property conditions & facilities
On arrival our room had sewage backup , we had to move which took a full day, the food was terrible and communication was difficult.
Stayed 7 nights in Dec 2025
Verified

4/10 Poor

Oscar Emilio Allende

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We went as a large group, a few rooms lost power, the toilet overflowed in another room, they kept changing our rooms just to face other problems in the new rooms. The place is nice and has potential but needs to be fixed or wasnt ready to open yet from renovations.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ruvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very good, we are seniors so they put us right close to the beach. The territory is large but there were convenient electric carts that we used to go to the main lobby area for breakfast. The restaurants were really good and we liked the food. we stayed in early February so construction was not finished near the beach. We would like to thank Rafel for being very helpful. He booked all our restaurants for us, explained the hotel and area, and got us a doctor when we had a medical emergency. He also made sure to put us in one of the villas near the beach so that it would be easier for us to walk, and he downloaded the app for us. Staff overall was very kind and brought us tablets with the menu when we struggled with the menu qr codes. The hotel is not super accessible from a digital perspective since all the restaurants have to be booked in the app (and dinner bookings are mandatory!), all the menus are in the app, the room service are in the app, and we could never get the restaurant qr code to work for us.
Stayed 10 nights in Feb 2026