Grand Palladium Select Bávaro - All Inclusive

4.0 star property
On private beach with 6 outdoor pools, near Cocotal Golf and Country Club

Choose dates to view prices

Photo gallery for Grand Palladium Select Bávaro - All Inclusive

Relax by the central pool surrounded by palm trees and enjoy ocean views from your balcony.
Enjoy meals in a spacious restaurant area with a central island and seating arrangements.
Combined shower/tub, free toiletries, hair dryer, bathrobes
14 restaurants, breakfast served, local and international cuisine
Relax by the resort's pool surrounded by palm trees and enjoy stunning ocean views.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service

Explore the area

Map
Avda. Francia s/n, Playas de Bavaro Higuey, Punta Cana, La Altagracia, 23000
  • Cortecito Beach
    ‪4 min walk‬
  • Los Corales Beach
    ‪17 min walk‬
  • Cocotal Golf and Country Club
    ‪3 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

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Room options

Premium Junior Suite Garden View

8.0 out of 10
Very good
(26 reviews)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Selection Superior Junior Suite Private Pool

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Family Suite Private Pool

  • 678 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Superior Junior Suite Garden View

7.8 out of 10
Good
(179 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Garden View

7.6 out of 10
Good
(29 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Romance Suite Garden View

7.2 out of 10
Good
(15 reviews)
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Romance Suite Private Pool

  • 678 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Rooftop Jacuzzi Terrace Junior Suite

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Garden View

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View Single

7.0 out of 10
Good
(6 reviews)
  • 355 sq ft
  • Sleeps 1
  • 1 King Bed

Family Selection Superior Junior Suite Garden View

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Family Suite Garden View

  • 678 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Superior Junior Suite Private Pool

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Suite Superior with Garden View

  • Sleeps 4
  • 2 Double Beds

Single Suite Luxury with View

  • Sleeps 1

Double Suite Superior with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Suite Deluxe with Garden View

  • Sleeps 2
  • 1 King Bed

Single Suite Superior with Garden View

  • Sleeps 1
  • 1 Twin Bed

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 4

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 4

Suite Executive with partial view

  • Sleeps 3
  • 2 Queen Beds

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 3

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 2

Suite Premium with Garden View

  • Sleeps 4
  • 2 Double Beds

Single Suite Executive with partial view

  • Sleeps 1
  • 1 King Bed

Suite Premium with Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Suite Junior with Garden View

  • Sleeps 4

Suite Executive with partial view

  • Sleeps 4
  • 2 Queen Beds

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 3

Double Suite Luxury with View

  • Sleeps 2

Triple Suite Executive with partial view

  • Sleeps 3
  • 2 Queen Beds

Suite Junior with Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Suite Superior with Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 1

Triple Suite Premium with Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Suite Junior with Garden View

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Double Bed

Single Suite Deluxe with Garden View

  • Sleeps 1
  • 1 King Bed

Suite Premium with Garden View

  • Sleeps 1
  • 1 Twin Bed

Suite Superior with Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Suite Junior with Garden View

  • Sleeps 1
  • 1 Double Bed

Suite Executive with partial view

  • Sleeps 4
  • 2 Queen Beds

Double Suite Executive with partial view

  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • Sleeps 4

Double Suite Premium with Garden View

  • Sleeps 2
  • 1 Double Bed

Suite Junior with Garden View

  • Sleeps 3

Suite Premium with Garden View

  • Sleeps 4
  • 2 Double Beds

Triple Suite Superior with Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Punta Cana

Located in Bávaro, Grand Palladium Select Bávaro - All Inclusive is within a 5-minute walk of popular sights such as Cortecito Beach. This 506-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a private beach, and a full-service spa. It's connected to the convention center in central Punta Cana, and a short drive from Casino Avalon Princess and Aromas Museum.

What's nearby

  • Cortecito Beach - 4 min walk - 0.3 miles
  • Los Corales Beach - 17 min walk - 0.9 miles
  • Cocotal Golf and Country Club - 3 min drive - 1.3 miles
  • Casino Avalon Princess - 4 min drive - 1.9 miles
  • Bavaro Beach - 12 min drive - 4.0 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive

Restaurants

  • ‪Las Torres Restaurant - ‬4 min walk
  • ‪El Behique - ‬7 min walk
  • ‪Helios Restaurante - ‬4 min walk
  • ‪Hemingway Bar - ‬6 min walk
  • ‪Guayacan - ‬4 min walk

About this property

Grand Palladium Select Bávaro - All Inclusive

On private beach with 6 outdoor pools, near Cocotal Golf and Country Club
Grand Palladium Select Bávaro - All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a casino, karaoke, and a children's pool.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free minibar items, furnished balconies or patios, and sofa beds are other standard amenities.
A private beach, 4 outdoor tennis courts, and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 14 restaurants
  • 2 beach bars
  • 20 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • La Adelita
  • La Catedral
  • La Lola
  • La Paisana

Things to do

  • 4 outdoor padel courts
  • 4 outdoor tennis courts
  • 6 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (1,500 square feet of space)
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Pilates classes
  • Shopping
  • Skydiving
  • Snorkeling
  • Table tennis
  • Water sports equipment
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (605 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 42 buildings
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Palladium Bávaro Suites Resort
Grand Palladium Bávaro Suites Resort All Inclusive Punta Cana
Grand Palladium Suites All Inclusive
Grand Palladium Bávaro Suites All Inclusive Punta Cana
Grand Palladium Bavaro Resort Spa
Pallaum Bávaro Suites Inclusi
Grand Palladium Select Bávaro
Grand Palladium Bávaro Suites Resort Spa All Inclusive
Grand Palladium Select Bávaro - All Inclusive Punta Cana

Frequently asked questions

Can I book all-inclusive rate plans at Grand Palladium Select Bávaro - All Inclusive?

Grand Palladium Select Bávaro - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include windsurfing, kayaking, and sailing.

Is free cancellation available at Grand Palladium Select Bávaro - All Inclusive?

Grand Palladium Select Bávaro - All Inclusive offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do close to Grand Palladium Select Bávaro - All Inclusive?

This property is situated in Bávaro, just steps from Cortecito Beach. You'll also find Los Corales Beach and Cocotal Golf and Country Club within a short drive.

Will I be able to park at Grand Palladium Select Bávaro - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Though parking is limited, accessible parking is also available.

Is there a spa at Grand Palladium Select Bávaro - All Inclusive?

Zentropia is the property's spa and services include hot stone massages, sports massages, couples treatments, and aromatherapy.

Does Grand Palladium Select Bávaro - All Inclusive include a casino on the premises?

Yes, Grand Palladium Select Bávaro - All Inclusive has a casino that's 1500 square feet and includes 8 gaming tables, 8 slot machines, and a VIP room.

Is there an indoor pool at Grand Palladium Select Bávaro - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools.

What will couples enjoy most about a stay at Grand Palladium Select Bávaro - All Inclusive?

This waterfront all-inclusive property offers plenty of amenities for couples including a private beach, 2 beach bars, and 6 outdoor pools.

Are there hot tubs at Grand Palladium Select Bávaro - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Grand Palladium Select Bávaro - All Inclusive have a restaurant that serves breakfast?

Yes, Grand Palladium Select Bávaro - All Inclusive has 14 restaurants, and serves free buffet breakfast each morning.

Does Grand Palladium Select Bávaro - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Select Bávaro - All Inclusive though service animals are welcome.

Are there connecting rooms at Grand Palladium Select Bávaro - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Grand Palladium Select Bávaro - All Inclusive?

The closest major airport to Grand Palladium Select Bávaro - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 15.1 mi away (40 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Select Bávaro - All Inclusive?

Yes, every guestroom at Grand Palladium Select Bávaro - All Inclusive comes with a furnished balcony with some featuring beach or garden views.

Does Grand Palladium Select Bávaro - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Grand Palladium Select Bávaro - All Inclusive.

Grand Palladium Select Bávaro - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 717 out of 1860 reviews
Rating 8 - Good. 403 out of 1860 reviews
Rating 6 - Okay. 306 out of 1860 reviews
Rating 4 - Poor. 199 out of 1860 reviews
Rating 2 - Terrible. 235 out of 1860 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Junait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 3 nights in Mar 2025

8/10 Good

Karlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed updating and they are in the process of doing so. Would love to go back to see the updates
Stayed 4 nights in Mar 2025

6/10 Okay

Sean allen

The beach
Stayed 3 nights in Mar 2025

4/10 Poor

Michael Robert

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Check in lines were very long Nowhere to keep luggage while waiting for room to be ready. Had to drag them around the resort waiting for the room to be ready. Bad attitudes from Julio at the desk. He was so happy when I bought a room upgrade but didn’t know me when I asked if my room was ready yet, Upgraded room not ready at 3. Upgraded room in rough shape Beach vendors selling you things constantly, like try relaxing when every 4 minutes someone comes to sell you something. Cigarette smell everywhere. Main dining area has limited hours. Limited access to beach towels. Bars without bartenders? Room key stopped working repeatedly, have to wait outside your room for about 30 minutes to have a new one sent Room service website does not work. Concierge fixed it. Then after you order you have to call to confirm order you placed on the website. Room service has an $18 service fee. All other all inclusive resorts I’ve visited include room service. Restaurants do not have restrooms? Restaurant reservations not kept. Even provided screenshots of the confirmation. The good - Juan C, Expedia concierge, was absolutely GREAT. And our upgraded room has a good location. And the pool area is nice.

8/10 Good

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers where amazing. Facility is renovating slowly. We got upgraded to to the preimum hotel for that reason so that was a nice incentive. I through the food was delicious. Everything was clean and safe
Stayed 3 nights in Mar 2025

10/10 Excellent

Alan Rodrigo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
qualified and kind staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Dianara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Grand Palladium! Very beautiful resort with easy access to an incredible beach with white sand. Food was actually quite good for an all inclusive we were pleased with every meal. The service was top tier! Very friendly and helpful staff! Entertainment was also great! The Chic Bingo Night was the highlight of our stay!
Stayed 4 nights in Mar 2025

8/10 Good

Terri L

Stayed 4 nights in Mar 2025

8/10 Good

Nirajkumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All over good. We booked one kind they gave us to double bed . After many requests they gave one king next day after 4 o’clock .
Stayed 3 nights in Mar 2025

8/10 Good

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay...food was ok could be better ... alcohol drinks seem very very watered down or not the actual liquor that the bottle says
Stayed 3 nights in Mar 2025

4/10 Poor

Jessica Clare

Liked: Staff & service
Overall it was OK. Nothing spectacular. Food was not good. The staff was wonderful. We felt safe the whole time.
Stayed 6 nights in Mar 2025

8/10 Good

David, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and amazing, me and my family enjoy the trip thanks.
Stayed 5 nights in Mar 2025

6/10 Okay

Marquita T

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Edwin was awesome!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin was amazing and helped us all week. Was able to get us reservations at the last moment and took care of us wonderfully. Highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 5 nights in Mar 2025

2/10 Terrible

Maria

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had a terrible experience, from the start , I was placed in a dirty room, took over 2 hours to get me another, the facilities were terrible lacks of transportation, food was terrible, requested tea and was denied claiming they didn't have tea. I asked for crackers they also claimed not to have any. I was sick of my stomach. Tv wasn't working, for the price it was worst service I've experienced. I will never recommend this facility to anyone at all. I saw zero security, no cameras, all areas unattended at night, poor signaling to navigate the place. Concerning to see that, it seems that there is no safety for guests there. Poor quality food, the room was not clean, housekeeping did not show when supposed to, and they came in as we were sleeping and found that disrespectful, my concerns weren't addressed and staff did not speak English prettedned to understand and laugh instead of answering my concerns
Stayed 3 nights in Mar 2025

8/10 Good

Maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan Jalpay was extraordinarily helpful in getting us nightly reservations at alacarte restaurants for 7 people. He came through for us every evening and made sure we were happy with our choice.
Stayed 5 nights in Mar 2025

4/10 Poor

Brenda

Traveled with family
Disliked: Property conditions & facilities
I would have rated my visit a 1 star but my Concierger by the name of Juan from Expedia was able to help me enjoy my 73rd birthday after dealing with so many issues i had from day one with my room to being downgraded, transportation issues because i use a cane to my son falling spraining his ankle Saturday March 8th as we where leaving from dinner due to no lighting around the walkway that resulted in me having to seek medical care for him that Juan was able to assist me with since this was our first time in the Dominican Republic. Juan helped me and had it so that whole birthday wasnt wasted. The only reason i would return would because the way Juan helped us with the medical issues, dinners and a day at the spa and a surprised birthday cake that was left in my room. Thank you Juan and we will never forget the best part of our trip to the Grand Palladium Bavaro resort and spa was really meeting you and your total genuine caring
Stayed 5 nights in Mar 2025

2/10 Terrible

KEMI

Traveled with family
Disliked: Property conditions & facilities
Our family vacation to the Grand Palladium Bávaro Suites Resort & Spa was a major letdown. Unfortunately, the resort did not live up to the images or descriptions presented online. The condition of the room was unacceptable—outdated, poorly maintained, and in need of serious repairs. The shower drained poorly, the TV was damaged with black lines across the screen, and the air conditioning was inconsistent—either freezing or not working at all. Despite multiple requests for service, these issues remained unresolved throughout our stay. The "online check-in" feature was useless—it took a long time to complete and we still waited 30 minutes at the front desk upon arrival. Communication was also a challenge, as the representative we were directed to could not assist us effectively. Dining was another disappointment. The buffet options were basic and lacked variety. Even attempting to make a dinner reservation was difficult, and on our final night, a confirmed reservation was lost, leaving us waiting nearly two hours just to be seated. The most frustrating part was being pressured into attending a lengthy sales presentation disguised as assistance, which took precious time away from our family. Overall, the resort needs significant improvements to its facilities, service, and guest experience. This was not the relaxing vacation we expected or paid for.
Stayed 4 nights in Mar 2025

10/10 Excellent

abigaile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time at the Grand Palladium. This time we stayed at the Bavaro resort. We had a good time once again. Friendly staff and plenty of activities to do. Food at the Argentinian restaurant is great. Highly recommend this resort, especially for families.
Stayed 5 nights in Mar 2025

10/10 Excellent

Venance Joe, Pont Landry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time with friends at this resort, the only negative thing that we noticed was the service at the buffet restaurants, we had great service from our concierge Juan, he was there when needed and made our trip more smooth.
Stayed 5 nights in Mar 2025

10/10 Excellent

MATHEW GEORGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay with Grand palladium Bavaro Suites. Maintenance of property is excellent. They made sure enough staffing in place every 50 meters radius. Also the villa staff at 18 ( Bavaro ) fixed few maintenance issue for us. Beach was 100 meters walk from our place and it was beautiful view. Pools with bar was so excellent that you could have drink on the pool ( amazing experience). Staff were friendly and most of managers knew English. Lobby restaurant for buffet was good. Would like to call out Juan Jalpay , Expedia concierge who have made reservations for the restaurant, modified them when requested and made necessary arrangements for buggy transport from villa to lobby.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizangela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025