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Caribe Club Princess Beach Resort & Spa - All Inclusive

3.5 out of 5.0

Recent guest reviews

The hotel rooms need upgrading and the mattresses are hard and uncomfortable. The staff was awesome and the beach was amazing! Book VIP to get access to the top shelf liquor! Buffet was terrible, several members of our party got sick.

Infront of the best stretchh of beach, im from southern california so I like waves, the waves were small but its better than calm waters in my opinion, oceans should have some waves. Rooms were modern. Very clean . Hotel Staff always willing to help . The resort has 3 plus pools no joke , you can choose to party, take the kids or lounge. Has a resort cart going around every 10 minutes picking you up to take you to the lobby since its a stretch. I got upgraded by Elias the front desk manager. Had a great experience.

Very close to the beach! Look for Emanual or Joel. Very helpfull . Thanks for a great experience in Punta Cana!

Hotel room was not cleaned bathroom was not cleaned Toilet was not working the bath tub had hair and the ac was not working good

About 90% of the staff was rude and would give us an eye roll whenever we asked for water or coffee...basically anything. Food wasn't too great and we ended up getting food poisoning 3 days before we left. Our room had a leak in it and the cleaning staff forgot to give us toilet paper a few times (and when we dared to ask for them...cue eye roll). Beautiful hotel and location, but we won't be coming back here.

A 3 stars of food rating,There are endless drink,not bad at all.

You cant guarantee you will get your room at check in time which is 3:00pm. I arrived at 1:30pm. I was able to check in. The lady at the front desk tells me to check back in an hour for my room to see if its ready. I went to her every hour and kept saying it's being cleaned. I waited until 5:45pm to get my room. Lady at the front desk kept telling me the room is being cleaned that was her excuse since i checked in at 1:30pm. I didnt understand why the room was being cleaned so much. What was they doing to the room?? Painting it? Scrubbing it?how can they take so long in one room? Took 4 hours to clean??? We had to wait in the lobby. The lobby is all opened. There is no air conditioning or fans anywhere. It gets really hot. Now u can imagine waiting in that heat for 4 hours. It was humid that day too. I was furious, couldn't stand the humidity in the lobby. When 5:45pm hit the lady at the desk tells me my room is done and cleaned. I said finally. But we arrive at the hotel room, there was no towels.... Cleaned??? Did they even clean the room? The room looked dirty, didnt have much to it. The room looked as if it wasnt cleaned at all. The tv was dusty. The floor was filthy. U couldnt even walk barefoot because u would feel like sand on the floor, it was dirty. All i think they did was change the bed sheets. My room was never cleaned early. I would go to breakfast and come back and still not cleaned. I would come back to the room by 3-4pm and still not cleaned. service terrible.

highly recommend not sure why reviews are not higher/ pools and beach great. Hotel has good layout and not too big. Staff very friendly. food not the best but typical of all the places in that area. Room service is timely and actually good food. would go again

This place needs some major upgrades. Stay somewhere else

It was great family vacation. We bought VIP that received better cosumer service. I was not happy about room we got originally, we received ocean fron rooms, which were great. A few steps from the pool or ocean. Beach was great! No rocks, only white sand. Great ! Furniture and bedding were old, washed probably million times, but clean. Rooms are large. Food court right next to our building, nice grounds for a nice walk, some restaurants that only VIP could get in, others had to pay. But we did not look for restaurants anyway. Nice 3 star hotel, good deal. Ask for renovated rooms and buy VIP, if you can. I cannot comment on drinks as we don't drink. But there were some groups of people looking happy with their drinks in their hands, assuming it covered their needs during vacations.

Lobby drinks were the best. Gardens were very nice. Too many European people, they were very rude.overall the resort was very nice.

My stay was comfortable and enjoyable.Perfect beach access. The staff was very helpful and courteous.

We have stayed at the Caribe 3 times and we have enjoyed our stay each time. The rooms, pool, restaurants, activities are all located beach front which is convenient and easy to get around. The staff is friendly, helpful, and extremely hard working. The resort is well taken care of, both the grounds and the rooms.

The beach is the best part of the caribe after that it's down hill. Beach towels are scares you have to be lucky to be there when them get a batch back. Rooms have very little water pressure and not really hot water. No wifi in the the rooms only in the reception area which is a 15 minute walk or a 5 to 10 minutes wait for a trolley to get there tv is a30 year old box tv. The food is sub par at best. Not much variety the help was very friendly if you need something from main desk the first response is. One back tomorrow ie had to go 3 times to get a lock for the safe I've bee to other places in punta Cana and this was the worst and most expensive

really nice place and beautiful beach!! take a walk along the ocean and you will find the most surprising stores !!!

There was nothing extraordinary about the room, other than the view and towel were hard to come by. It is definitely worth the money because it is relatively inexpensive for all inclusive. The drinks were good and the bartenders were very nice! The buffet was good but the dinner reservation restaurants had better quality of food so I would definitely recommend that. With a big pool and a beautiful ocean you really can't beat the experience.

We enjoyed this resort so much last year that we decided to go again this year. BIG MISTAKE! The resort was full of 18 year olds on their high school graduation trip with Break Away tours. Not a few like hundreds! They took over the main pool, had pool parties with the tour staff DJing which was extremely loud and playing music that the small children shouldn't hear. They trashed the pools (cups, limes, straws filled the pool). When I said something to the manager I was told to use one of the other pools. Problem with that is I paid to use the pool with the pool bar why should I have to go to one of the other pools? I purchased the VIP package and was pretty much treated like I was nothing since this tour company brought all these kids. It was loud, the kids were rude, acted completely inappropriate around young children, and you would find them passed out in various locations in the morning. Also because of this tour company I was "upgraded" to a king suite according to the manager. Problem with that is I had 3 people in each room (we had 2 rooms). Kind of hard to put 3 people in one bed. It took 2 days to get one of the rooms changed that other I was stuck with. They told us we could use the day bed, but my son is 6'8" so he doesn't really fit on a day bed and it was like sleeping on a piece of plywood. And our air conditioning in one room didn't work the whole week even though we reported it everyday. The on resort doctor even told us his air wasn't working and they wouldn't fix his either. We will not be coming back to this resort in the future. I love most of the staff and the animation team members who do the kids club and the pool activities are awesome! I have a feeling the managers of this resort are more worried about having this tour company use them in the future than they are about repeat guests. I'll have to go to a different resort next year.

Had a wonderful solo trip to Caribe Club Princess! Staff was exceptional! Food could be better but not too bad for the value of hotel!

Here is an honest review! We stayed for 10 days and upgraded to VIP service. Although it was our honeymoon we did not upgrade to those services. We were a bit skeptical because the price was so cheap compared to other inclusive resorts and kinda went with the feeling that you get what you pay for and your experience is what you make it! We were extremely pleased with everything! The truth is, it is an older property, the lobby and restaurants were very nice and the decor was tropical, while some of the other resorts are very posh and modern. We had a VIP suite and although the decor could use some refreshing, it was spacious and clean. If you want me to look hard and find something wrong,,,,,, the caulk in the bathroom was older and cracked, but it was clean, and the mattress was older,,but way more comfortable than the rock hard beds I've encountered in Mexico resorts, so no need to complain, Some of the reviews here really had complaints about this property, well the truth is, if you are looking for super fancy, posh, modern properties then this isn't the resort for you. The restaurants: Some good, some not so good, but nothing was terrible. We usually opted to eat at the buffet because we could come and go as we pleased and not have to stick to a schedule and each night had a different theme so there was definitely variety. Activities: Lots to do off and on the resort. Many different companies offer off property excursions... here's a tip, the groups on the beach buildings will give you a better deal and you can barter. For example: Dune buggy excursion, in the lobby $90 per person, outside the lobby $60, on the beach $30 so it definitely pays to shop around! Don't get mad or complain,,,,everyone is a salesman and trying to make a living, who can blame them, so just do your part and shop around a little bit! The hotel staff: Bartenders, maids, waiters, we couldn't ask for better service! Friendly, accommodating just nice in general. Here is another hint that may have contributed to our amazing service,,,, we TIP! We took $200.00 in one dollar bills and tipped out accordingly throughout our 10 day stay. These people work hard and I believe good service deserves reward and this did NOT go unnoticed. We left the maid $5 each day and always came back to our room to fresh flowers or other surprises and a really well stocked fridge. At meal times we left $2, and we were ushered right in ahead of any lines and never were in need of anything! The last 4 days we were there we were brought special desserts from the kitchen, not off of the buffet......awesome! The bartenders, we tipped also and it was greatly appreciated. We did not notice many other people tipping, do you have to tip? Of course not, that's your choice, but again, the " you get what you pay for" concept rings very true when you offer a couple of bucks. In a hotel that has over 500 rooms, we were remembered each day and welcomed with a smile and friendly conversations and excellent service! So to all the people that want to complain about this property, I'm sorry that you had a terrible time, maybe you just needed to find something to be crabby about or find fault with, we had an excellent time and will be back to this same resort!

I booked my trip through a website, then my best friend booked a room two weeks later and his friends booked a room a few weeks after he did. All through the same website. When we got there they "didn't have space for him" due to overbooking but they had room for his friends that booked at a later time. When we were trying to figure out the wristband issue so he could be with all of us and not a few hotels down the staff was very condescending and not very helpful. We finally talked with one woman in Guest Services and she was so unbelievably helpful, unlike her coworkers. She was able to help us. Every time we had a question they always answered, but in a condescending tone. The food wasn't too bad. I heard the brazilian steakhouse is phenomenal, we just didn't get the chance to eat there. The grounds are gorgeous. The swimup bar was amazing. The bartenders were by far the nicest workers they have. If you are in good company and are willing to ignore bad service, the hotel is a good deal. It isn't too expensive. You get what you pay for.

Playa Bavaro Punta Cana La Altagracia

Located in Bavaro within a 15-minute walk of White Sands Golf Course, Caribe Club Princess Beach Resort & Spa - All Inclusive is within a few miles (5 km) of Casino Diamante Punta Cana Grand. This 355-room, 3.5-star resort has 6 restaurants along with conveniences like a full-service spa and an outdoor pool. It's on the beach and also close to Iberostar Golf Course and Iberostate Bavaro Golf & Club.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. There are ample dining options with 6 onsite restaurants, including Higuero, which has garden views. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

Caribe Club Princess Beach Resort & Spa - All Inclusive's 355 air-conditioned rooms provide free minibar items, balconies, and free bottled water. Guests can enjoy WiFi and satellite TV. Other amenities include ceiling fans, phones, and free toiletries.


Property features

Caribe Club Princess Beach Resort & Spa - All Inclusive features a full-service spa, a nightclub, and an outdoor pool. You can take advantage of free parking, along with a free casino shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a children's pool, a health club, and a sauna.

Room options

Caribe Suite All Inclusive

King 1 | Full 2 | Sleeps 4

Standard Room (Super Saver)

Full 2 | Sleeps 4

Honeymoon Suite, 1 King Bed

King 1 | Sleeps 2

Royal Suite

King 1 | Sleeps 4

Guest reviews for Caribe Club Princess Beach Resort & Spa - All Inclusive

Everyone (8) Couples (24) Family (11) Friends (8) Other (9)
3

great beach, not so great hotel.

Everyone

The hotel rooms need upgrading and the mattresses are hard and uncomfortable. The staff was awesome and the beach was amazing! Book VIP to get access to the top shelf liquor! Buffet was terrible, several members of our party got sick.

By , from New York City on Nov 18, 2016

Review comment responded on Nov 30, 2016

First of all, we would like to transmit you how sad we got in the very moment we were aware about your opinions regarding our Hotel, where you can believe that our main concern –and goal – is always achieving the satisfaction of our guests, and becoming their holidays in happy experiences and memories that remain with them beyond their stay among us. We actually want to express our most sincere apologizes if we did not achieve generating in you that feeling and if we were not able to satisfy your expectations at all. You can believe that was not our intention.

4

good for the budget price in paradise.

Everyone
Beautiful.

Infront of the best stretchh of beach, im from southern california so I like waves, the waves were small but its better than calm waters in my opinion, oceans should have some waves. Rooms were modern. Very clean . Hotel Staff always willing to help . The resort has 3 plus pools no joke , you can choose to party, take the kids or lounge. Has a resort cart going around every 10 minutes picking you up to take you to the lobby since its a stretch. I got upgraded by Elias the front desk manager. Had a great experience.

By , from Ventura, Ca on Nov 15, 2016

Review comment responded on Dec 27, 2016

Dear Art. We appreciate the time taken to post a review of your holiday experience at Caribe Club Princess. Thank you very much for all the compliments regarding our hotel facilities. At the same time we would like to express our humblest apologies for any possible inconvenience you might have experience while you were staying within us. We are looking forward to welcome you very soon on your next trip to the Caribbean. Happy holidays, Federico Espinal General Manager Caribe Club Princess.

4

staff friendly , courtious! very helpful and kind

Everyone

Very close to the beach! Look for Emanual or Joel. Very helpfull . Thanks for a great experience in Punta Cana!

By , from P on Oct 5, 2016

Review comment responded on Dec 27, 2016

Dear James. We appreciate the time taken to post a review of your holiday experience at Bavaro Princess. Thank you very much for all the compliments regarding our hotel facilities. We are looking forward to welcome you very soon on your next trip to the Caribbean. Happy holidays, Federico Espinal General Manager Caribe Club Princess.

1

hotel room was dirty

Everyone

Hotel room was not cleaned bathroom was not cleaned Toilet was not working the bath tub had hair and the ac was not working good

By on Aug 16, 2016

Review comment responded on Dec 27, 2016

Dear Guest. We appreciate the time taken to post a review of your holiday experience at Caribe Club Princess. Thank you very much for all the compliments regarding our hotel facilities. We are surprised to read about all the inconveniences you had but we regret the most not been able to addresses these issues with you while you were still in house as we would have done everything possible to bring yu assistance as we did in the past with other guests. We are looking forward to welcome you very soon on your next trip to the Caribbean. Happy holidays, Federico Espinal General Manager Caribe Club Princess.

3

best part of the hotel was the beach

Everyone

About 90% of the staff was rude and would give us an eye roll whenever we asked for water or coffee...basically anything. Food wasn't too great and we ended up getting food poisoning 3 days before we left. Our room had a leak in it and the cleaning staff forgot to give us toilet paper a few times (and when we dared to ask for them...cue eye roll). Beautiful hotel and location, but we won't be coming back here.

By , from NY on Aug 8, 2016

Review comment responded on Dec 27, 2016

Dear Sam. We appreciate the time taken to post a review of your holiday experience at Caribe Club Princess. Thank you very much for all the compliments regarding our hotel facilities. At the same time we would like to express our humblest apologies for any possible inconvenience you might have experience while you were staying within us, we will look into these points to take corrective action and avoid a similar situation in the future. We are looking forward to welcome you very soon on your next trip to the Caribbean. Happy holidays, Federico Espinal General Manager Caribe Club Princess.

3
Everyone

A 3 stars of food rating,There are endless drink,not bad at all.

By , from New york,N Y on Aug 1, 2016

Review comment responded on Jan 1, 1970

Dear Kwk, Thank you for choosing us to spend your well-worth vacations and for expressing your feedback. Making note of your opinion about the food. Best Regards,

2

terrible service

Everyone

You cant guarantee you will get your room at check in time which is 3:00pm. I arrived at 1:30pm. I was able to check in. The lady at the front desk tells me to check back in an hour for my room to see if its ready. I went to her every hour and kept saying it's being cleaned. I waited until 5:45pm to get my room. Lady at the front desk kept telling me the room is being cleaned that was her excuse since i checked in at 1:30pm. I didnt understand why the room was being cleaned so much. What was they doing to the room?? Painting it? Scrubbing it?how can they take so long in one room? Took 4 hours to clean??? We had to wait in the lobby. The lobby is all opened. There is no air conditioning or fans anywhere. It gets really hot. Now u can imagine waiting in that heat for 4 hours. It was humid that day too. I was furious, couldn't stand the humidity in the lobby. When 5:45pm hit the lady at the desk tells me my room is done and cleaned. I said finally. But we arrive at the hotel room, there was no towels.... Cleaned??? Did they even clean the room? The room looked dirty, didnt have much to it. The room looked as if it wasnt cleaned at all. The tv was dusty. The floor was filthy. U couldnt even walk barefoot because u would feel like sand on the floor, it was dirty. All i think they did was change the bed sheets. My room was never cleaned early. I would go to breakfast and come back and still not cleaned. I would come back to the room by 3-4pm and still not cleaned. service terrible.

By , from CT on Jun 29, 2016

Review comment responded on Nov 18, 2016

We truly regret to read that your holidays were not completely satisfying as we aim. Please receive our apologies for the inconveniences you might have encountered during your visit. Our main goal is to provide the best vacation experience to our valuable costumers .We truly regret that you left our premises with an opposite idea in your mind. Please feel free to contact us if you decide to give us a second chance to show you the way we care about our customers.

4

very nice hotel layout and beach and pools excell

Everyone

highly recommend not sure why reviews are not higher/ pools and beach great. Hotel has good layout and not too big. Staff very friendly. food not the best but typical of all the places in that area. Room service is timely and actually good food. would go again

By , from mass on Apr 15, 2016

Review comment responded on Apr 24, 2016

Dear Guest, Thank you very much for review your great experience, we feel so happy to know that you could really enjoy your stay. We would like to see you again.

3

dont stay here.

Couples

This place needs some major upgrades. Stay somewhere else

By on Oct 1, 2015

5

great family vacation

Families

It was great family vacation. We bought VIP that received better cosumer service. I was not happy about room we got originally, we received ocean fron rooms, which were great. A few steps from the pool or ocean. Beach was great! No rocks, only white sand. Great ! Furniture and bedding were old, washed probably million times, but clean. Rooms are large. Food court right next to our building, nice grounds for a nice walk, some restaurants that only VIP could get in, others had to pay. But we did not look for restaurants anyway. Nice 3 star hotel, good deal. Ask for renovated rooms and buy VIP, if you can. I cannot comment on drinks as we don't drink. But there were some groups of people looking happy with their drinks in their hands, assuming it covered their needs during vacations.

By on Aug 10, 2015