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Recent guest reviews

like the pools and beach that what i came for

Some of the things that I wouldn't recommend this property for is the service. It was hard to get waiters to get you water or any other drink. Then getting refills was much more difficult. When there was something wrong with the room (maintenance wise) I told the front desk 3 different times and no one ever came to fix it in the 6 days we were there. Cleaning staff often time took towels and forgot to replace them so I would have to track them down and ask for it. Not a 5 star resort as advertised. However, apart from those issues, the food was good. There was a wide variety of specialty dinner restaurants that were included. There was a beauty pageant while we were there so I am not sure how good their normal nighttime entertainment is, but the pageant was not that good. The resort itself is big and has a nice beach. I didn't see much events during the day happening, no organized beach volley ball or anything that I witnessed. Their website promotions that they have a bowling alley and arcade games. However, these are not included and you pay extra for that. Overall, a good property.

I liked everything except the bedding quality. The matrasses and pillows almost killed my neck and back. The staff was excellent, always helpful, positive and friendly. Very clean and convenient resort. Buffet meals were good. Coffee and drinks - average. Awesome beach and the ocean! Thank you!

Food was average at it's best. This was our 7th time in DR and food selection was very limited with no variety. People at the beach trying to sell their goods are very noisy. Local people at the resort are very loud and obnoxious. Ladies if you're expecting to have your days during the stay, pack all your higine products because pack of tampax is $26. Wifi connection is also very weak. You would have to pay extra money for better internet service. Resort itself is very clean. Rooms are also nice. I liked the kids pool with slides. Beach is very nice and the staff is cleaning the seaweed an a daily basis.

From the start of our stay, the staff was so friendly, there wasn't a single person that I had a problem with. You can tell how much care goes into maintaining it clean. The food and drinks included were great. I think the piña coladas could improve but I chose to drink mimosas instead, those were better.

1) Buffet area has no air conditioning. Flies and birds were flying all over the dinning area. 2) House keeping didn’t make our room until 6pm everyday during our 1 week stay. 3) No shows or any kind of entertainment in the resort. 4) The resort description says there is a water park in the resort. In fact, it is a kiddy pool with baby slides. 5) The beach is unusable, full of seaweeds and strong waves. 6) Staff are not friendly. 7) The resort didn’t have bugs control, we all got at least 20 bugs/mosquito bites during our stay. WE WILL NOT COME BACK!

Exc hotel

Better than my expectations! Beautiful property and excellent costumer service

Excellent

Costumer services ,cleaning ,food

always clean and staff smiles

This is my third stay at this hotel over the past 12 years. The renovation is very nice! Love the smaller size of the resort… very walkable and easy to get around. Wish there were a better system for beach/pool chairs, many were “saved” but not used for large portions of the day which kept others from enjoying them. Overall another wonderful stay. Very friendly and easy resort. Great for families too!!!

Great place

Ready for an accurate Review? First of all the property is extremely clean and beautiful full of nature, birds, turtles all over the place. The staff is extremely helpful, and the drinks are amazing. Our bartender Raysa went above and beyond to to get anything that we asked. The food was absolutely amazing and prices for a bottle of wine and even champagne was extremely reasonable, a good bottle of wine $35 and up a good bottle of champagne $30 and up. The only downside was some seaweed on the beach, the hotel tried to do their best to clean that up every day but wasn’t a lot they could do, but some for some people that might be an issue, However lots of kids and adults were in the water the whole time. I hope this was helpful

The service in the buffet was poor and it wasn't clean to much birds and flies and not much variety of food. And the rest of the hotel was okay

Nice property

I enjoy most of their amenities, except, the front desk people were not very friendly, the shuttle bus within the hotel took to long some times. Workers were not too friendly, the reservation for the a la carte dinner was confusing and was not easy to find the restaurants at the establishment, there were not sings outside of each one. The seaweed was horrible, it make it hard to enjoy the morning walking.

Perfect vacation! Resort, staff, food, entertainment was excellent. The Michael Jackson show was so impressive. All the shows were. My kids had a great time. Pizza and fries approved by my picky eater. Over all would recommend this resort. Clean and truly beautiful place. The only thing that i didnt love was that the waves are a bit rough and somedays there is more the seaweed than others. But the seaweed is only there certain times of year ( so they say). Thank you for the wonderful memories

Playa Bavaro Punta Cana La Altagracia

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Spa

Located in Bávaro, Caribe Deluxe Princess - All Inclusive is a leisurely stroll from sights such as White Sands Golf Course and Arena Blanca Beach. This 355-room, 4-star property has 3 outdoor pools along with a full-service spa and a free water park.


Dining

This property serves as home to a buffet restaurant, which has garden views, along with a sports bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, balconies, and coffee makers.


Property features

Caribe Deluxe Princess - All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. There's free parking and a free casino shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

Room options

Superior Room

2 Double Beds | 1 King Bed | Sleeps 4

Honeymoon Suite, 1 King Bed

1 King Bed | Sleeps 2

Grand Room

2 Double Beds | 1 King Bed | Sleeps 3

Standard Room (Super Saver)

2 Double Beds | Sleeps 4

Guest reviews for Caribe Deluxe Princess - All Inclusive

Everyone (12) Couples (7) Family (17)
5
Everyone

like the pools and beach that what i came for

By on Dec 2, 2023

Review comment responded on Dec 5, 2023

Dear Mark. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we were able to meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Best wishes, Federico Espinal General Manager Caribe Deluxe Princess.

3
Family

Some of the things that I wouldn't recommend this property for is the service. It was hard to get waiters to get you water or any other drink. Then getting refills was much more difficult. When there was something wrong with the room (maintenance wise) I told the front desk 3 different times and no one ever came to fix it in the 6 days we were there. Cleaning staff often time took towels and forgot to replace them so I would have to track them down and ask for it. Not a 5 star resort as advertised. However, apart from those issues, the food was good. There was a wide variety of specialty dinner restaurants that were included. There was a beauty pageant while we were there so I am not sure how good their normal nighttime entertainment is, but the pageant was not that good. The resort itself is big and has a nice beach. I didn't see much events during the day happening, no organized beach volley ball or anything that I witnessed. Their website promotions that they have a bowling alley and arcade games. However, these are not included and you pay extra for that. Overall, a good property.

By on Nov 20, 2023

Review comment responded on Nov 21, 2023

Dear Aaron. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination but we regret that your recent stay at our property was not as you were expecting because we always try to please all our guests offering an optimal service. We would like to mention that our property is dedicated to go beyond the guest's expectation by offering always an optimal service. Concerning your perception about our service, we honestly understand your point of view and we want to express our deepest apologies if you did not feel satisfied with the service. We appreciate and respect your point of view and we will discuss each point expressed by you in our weekly meetings in order to take all the necessary measures that let us to improve our quality and avoid a similar situation in the future with other guests. Every point expressed will be considered as an area of improvement and corrective measures are already in action to fix these issues. We hope to have another opportunity to be your host if you return to Dominican Republic as we are sure that we can do it better in the future. Honestly, Federico spinal. General Manager. Caribe Deluxe Princess.

5
Everyone

I liked everything except the bedding quality. The matrasses and pillows almost killed my neck and back. The staff was excellent, always helpful, positive and friendly. Very clean and convenient resort. Buffet meals were good. Coffee and drinks - average. Awesome beach and the ocean! Thank you!

By , from WAUKEE on Nov 13, 2023

Review comment responded on Nov 13, 2023

Dear Ilona. Thank you for posting a review of your trip to our hotel. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

3
Family

Food was average at it's best. This was our 7th time in DR and food selection was very limited with no variety. People at the beach trying to sell their goods are very noisy. Local people at the resort are very loud and obnoxious. Ladies if you're expecting to have your days during the stay, pack all your higine products because pack of tampax is $26. Wifi connection is also very weak. You would have to pay extra money for better internet service. Resort itself is very clean. Rooms are also nice. I liked the kids pool with slides. Beach is very nice and the staff is cleaning the seaweed an a daily basis.

By on Sep 2, 2023

Review comment responded on Sep 4, 2023

Dear Marta. Thank you for posting a review of your trip to our hotel. We appreciate that you choose our resort as your tourist destination. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We highly appreciate that you brought these issues to our attention, in order to take corrective action. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

5
Partner Couples

From the start of our stay, the staff was so friendly, there wasn't a single person that I had a problem with. You can tell how much care goes into maintaining it clean. The food and drinks included were great. I think the piña coladas could improve but I chose to drink mimosas instead, those were better.

By on Sep 1, 2023

Review comment responded on Sep 4, 2023

Dear Sabrina. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we could meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Best wishes, Federico Espinal General Manager Caribe Deluxe Princess.

2
Everyone

1) Buffet area has no air conditioning. Flies and birds were flying all over the dinning area. 2) House keeping didn’t make our room until 6pm everyday during our 1 week stay. 3) No shows or any kind of entertainment in the resort. 4) The resort description says there is a water park in the resort. In fact, it is a kiddy pool with baby slides. 5) The beach is unusable, full of seaweeds and strong waves. 6) Staff are not friendly. 7) The resort didn’t have bugs control, we all got at least 20 bugs/mosquito bites during our stay. WE WILL NOT COME BACK!

By on Aug 21, 2023

Review comment responded on Aug 22, 2023

Dear Sin. Thank you for posting a review of your trip to our hotel. We appreciate that you choose our resort as your tourist destination. At the same time we want to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to have another opportunity to receive you when you return to the Caribbean. Cordial greetings, Federico Espinal. General Manager. Caribe Deluxe Princess.

4
Friends

Exc hotel

By on Jul 6, 2023

Review comment responded on Jul 11, 2023

Dear Jose. Thank you for rating us. Cordial greetings, Federico Espinal General Manager Caribe Deluxe Princess.

5
Family with small children

Better than my expectations! Beautiful property and excellent costumer service

By on Jun 2, 2023

Review comment responded on Jun 2, 2023

Dear Fredy. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we could meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Best wishes, Federico Espinal General Manager Caribe Deluxe Princess.

5
Friends

Excellent

By on May 29, 2023

Review comment responded on May 30, 2023

Dear Katherine. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we could meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Best wishes, Federico Espinal General Manager Caribe Deluxe Princess.

5
Family

Costumer services ,cleaning ,food

By on May 12, 2023

Review comment responded on May 12, 2023

Dear Boris. Thank you for your feedback. We appreciate that you choose our resort as your tourist destination as well as for the compliments regarding our hotel facilities. It is wonderful to read that you enjoyed your holidays and we could meet your expectations. We hope to have another opportunity to receive you when you return to the Caribbean. Best wishes, Federico Espinal General Manager Caribe Deluxe Princess.

Caribe Deluxe Princess - All Inclusive

Playa Bavaro, Punta Cana, La Altagracia 23000
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