Shilo Inn Hotel & Suites - Portland/Beaverton2.5 out of 5.0
Recent guest reviews
Shilo used to be our favorite place to stay in Beaverton . We used to call it our home away from home. It was dated but clean and the fact that it is so close to Portland made it the perfect place. My husband and I were there last week. Sadly, we will not be back. The room was dirty, the carpet did not lay flat on the floor but had rolled in places that you could trip over. The sheets were very wrinkled, The dining room was all torn up and sectioned off as if there was work going on, but saw no sign of any workmen going anything to it. Breakfast was horrible, they put it in a downstairs room. the bagel, rolls etc were hard, like they have been sitting around for awhile, and some not very good looking hard boiled eggs. We've had continental breakfasts before, but at least they were eatable, not here. I am very sad that this hotel is in such despair, everything from the outside and inside needs attention. I just hope that they will be able to bring it back where it should be. Until then, we will not be back.
The Beaverton Shilo Inn is located on easy to find SW Canyon Road a short drive from downtown Portland, Oregon The property is dated but the staff is very friendly and helpful and the rooms are clean and comfortable. I found the bathroom to be clean and well stocked with soap and shampoo. The TV is an older tube model but there are lots of channels.
Breakfast was awesome! People very nice and friendly. Room very comfortable. Everything was super awesome including Amy the young woman who worked at the breakfast room. Definitely would recommend this place!
Amazing place to stay in Portland! Really cozy and spacious rooms with the opportunity to befriend the Shilo Inn team! Great continental breakfast with the amazing Amy! Absolutely loved being welcomed and helped by her every morning.
I stayed here twice within 10 days. In my first room, the carpets were dirty; there was no clock/radio in the room; after the room was "cleaned", there were no washcloths and no bathmat in the room (they were delivered quickly when I contacted the from desk); the floor in the bathroom was sticky, even after having been cleaned; the ice machine on my floor was broken; when I got ice on a different floor, the ice bucket was leaky; the toilet paper was painfully harsh. Return visit: I could not get a convenient room, even though I had explained my physical limitations when making the reservation and I had been told that they would have a room for me. The front desk clerk was quite cavalier about explaining that there were patrons who needed rooms more than I dd. I had a friend come to carry my luggage to the room.When I got to the room and opened the door, someone else was already in the room. I returned to the front desk and was told I had been given the wrong room. The key (a real key) to my new room also opened the door to the first room. I could not open the patio door. I noticed a "special" lock, and a wooden dowel to keep the patio door locked. This is a safety hazard. BREAKFAST: LOTS of sugar and very little other options. (Good thing I like hardboiled eggs.). The toaster was broken. Rancid orange juice. MUCH worse than when I stayed here in October, 2016. The coffee was very good. There are balconies; but they don't seem very private in some sections of the hotel. I'm not sure what is being remodeled, other than the "closed" restaurant. Hopefully, breakfast will move back to the old system.....though I won't find out because I will never stay there again.
I made a reservation, even paid more for the "remodeled" room. I've stayed in a lot of Shilo Inns and have normally been very pleased. This WAS NOT the case for this property. To advertise and even charge more for a "remodeled" room is at best a stretch of the truth. The ONLY thing that I could tell that was remodeled was some new tile in the bathroom. The room was disgustingly dirty, from the dirty old exhaust fan to the well worn dirty carpet! I talked to another guest and they had to change rooms because the room was too gross. They got another room and although better it too was dirty. Our room had not been vacumed in some parts of the room. The dirt build up along the edge of the room had to be months of collection. The entertainment center was dirty and looked beat up(again not a new piece of furniture or part of a "remodeled" room). The chair at the desk also was dirty and ripped(again not a new piece of furniture or part of a "remodeled" room). We picked one bed over the other because the sheets had not been cleaned even though the bed had been made.There was mold in the bathroom and again the cleaning left much to be desired. The head board was dusty and dirty. In fact I woke up in the middle of the neat with an asthma attack. The filters on the air conditioner were so dirty I couldn't see through them. Overall, Stay away from this deceptive dirt pile.
August 22, 24, 25, 26, 2017 - We stayed at the Shilo Inn, Beaverton because it was considerably less costly than staying in downtown Portland. The bus to downtown was just a block from the hotel. And, if you drove 5 minutes to a park and ride, you could use the lite rail to go to downtown Portland. So, we never had to drive in downtown Portland, which is a nightmare to drive into and out of. Check-in process: Smooth and staff was courteous and efficient. Room in Executive Building: Comfortable beds, reasonably clean, television worked fine, bathroom was fine, computer at the business center worked well. Our room was convenient to the parking lot, convenient to the ice machine, convenient to the lobby (in another building). Although this was advertised as a remodeled room, we were surprised to see that some of the furniture had nicks on it and the lamps were “dated” leading us to believe that the room had received only a partial remodeling. The breakfast had all of the essentials; orange and apple juice, coffee, yogurt, cereal and our slender breakfast host from Denver (Nan?) was exceptional. We were going to do our laundry at this Shilo Inn but the laundry room was dirty and not very convenient to our room. If you stay here, be sure to ask for a room in the Executive Building because those are the rooms that have been remodeled and those are the rooms that business people stay in.
First off, when I came into my room, it had a horrible musty,wet smell. In looking around the room, it was like I walked back in time to the 1980's (or older). Everything from the furniture right down to the old "Tube" T.V. and classic Sony "Dream Machine" clock radio (which sells on EBay as Vintage) to the carpet and bedding was really old. To say this property needs a major face lift is an understatement. I will never stay at this place again! Granted, the staff were all nice and very professional and happy but the rooms need to be redone. Also, you could hear everything going on above my room and also next door which tells me the rooms must not be insulated from sound very well. You could hear every toilet flush and water from the shower running right next door so this was also very annoying. Let's talk internet. I don't know about you, but I need good solid internet service. This place has horrible internet and when it did connect, it was only working at a snail's pace. Horrible!! If you need internet for work while your traveling, don't even consider staying here because it does not work. I called asking for help 3 times and they only said that could reboot their system, but I think they simply don't have enough repeaters on site to get a good signal spread throughout the property. You can do much better elsewhere and until they clean this place up, and make it more modern, I cannot recommend it to anyone. Even at a discount rate, it simply was not worth it.
We booked into the Shilo Inn based on Trip Advisor comments. It is a bit out of town but with a bus stop right across the street and easy connections to the light rail system, exploring Portland was easier than driving. Despite being an older property, rooms were clean, bed comfortable & Staff both friendly and helpful. Definitely recommended.
We booked our reservation online and opted to pay more for a "remodeled" room. My teenaged kids and I walked into a run down, seedy appearing and smelling room. The furniture was obviously worn and chipped. The table had food crumbs on it. Both beds were poorly made. One bedspread had vomit on it and there was food bits inside, between the wrinkled sheets. None of our phones could connect to the internet. I called the front desk after being in the room for ten minutes to complain. We were promptly given the room next door. The room appearance was just as seedy. The room had old, tired furniture. The beds were rumpled, but without vomit. There were grease marks on the table and nail polish all over the table and on the night stand. We headed to the front desk and got our hotel charges reversed and then promptly checked in at the Doubletree. A CLEAN, nicely decorated hotel. This Shilo should be bulldozed!
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Shilo Inn Hotel & Suites - Portland/Beaverton places you within a 10-minute drive of popular sights such as Oregon Zoo and Portland State University. This 142-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's also close to Washington Square Mall and Portland Children's Museum.
Free continental breakfast is served each morning from 6 AM to 10 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Shilo Inn Hotel & Suites - Portland/Beaverton's 142 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls and ironing boards.
At Shilo Inn Hotel & Suites - Portland/Beaverton, guests have access to a fitness center, a spa tub, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a seasonal outdoor pool, and coffee/tea in a common area.
Reviews from Trip Advisor
44% of guests recommend this hotelTotal of 326 reviews