Shilo Inn Hotel & Suites - Portland/Beaverton2.5 out of 5.0
Recent guest reviews
First off, when I came into my room, it had a horrible musty,wet smell. In looking around the room, it was like I walked back in time to the 1980's (or older). Everything from the furniture right down to the old "Tube" T.V. and classic Sony "Dream Machine" clock radio (which sells on EBay as Vintage) to the carpet and bedding was really old. To say this property needs a major face lift is an understatement. I will never stay at this place again! Granted, the staff were all nice and very professional and happy but the rooms need to be redone. Also, you could hear everything going on above my room and also next door which tells me the rooms must not be insulated from sound very well. You could hear every toilet flush and water from the shower running right next door so this was also very annoying. Let's talk internet. I don't know about you, but I need good solid internet service. This place has horrible internet and when it did connect, it was only working at a snail's pace. Horrible!! If you need internet for work while your traveling, don't even consider staying here because it does not work. I called asking for help 3 times and they only said that could reboot their system, but I think they simply don't have enough repeaters on site to get a good signal spread throughout the property. You can do much better elsewhere and until they clean this place up, and make it more modern, I cannot recommend it to anyone. Even at a discount rate, it simply was not worth it.
We booked into the Shilo Inn based on Trip Advisor comments. It is a bit out of town but with a bus stop right across the street and easy connections to the light rail system, exploring Portland was easier than driving. Despite being an older property, rooms were clean, bed comfortable & Staff both friendly and helpful. Definitely recommended.
We booked our reservation online and opted to pay more for a "remodeled" room. My teenaged kids and I walked into a run down, seedy appearing and smelling room. The furniture was obviously worn and chipped. The table had food crumbs on it. Both beds were poorly made. One bedspread had vomit on it and there was food bits inside, between the wrinkled sheets. None of our phones could connect to the internet. I called the front desk after being in the room for ten minutes to complain. We were promptly given the room next door. The room appearance was just as seedy. The room had old, tired furniture. The beds were rumpled, but without vomit. There were grease marks on the table and nail polish all over the table and on the night stand. We headed to the front desk and got our hotel charges reversed and then promptly checked in at the Doubletree. A CLEAN, nicely decorated hotel. This Shilo should be bulldozed!
We’ve spent 20+ nights at the Shilo Inn/Beaverton. Obviously we wouldn’t keep returning if we weren’t reasonably satisfied. WHAT DO WE LIKE: it’s 10 minutes to downtown/Pearl without the downtown prices. It has a very lovely setting (if you get and inside-facing room). It’s very clean . . . the cleaning crew is very good. There’s plenty of parking. There is an exercise room and small pool that is great on hot days. They have a small restaurant with a plan to open a steak house in September. They also have a cigar bar. WHAT NEEDS TO IMPROVE: The WiFi speeds are COMPLETELY INADEQUATE. Back in 2007 hotels offered WiFi as a perk even though it was painfully slow. And they charged for it. Today, the Internet is like plumbing. You can’t rent a room where the toilet doesn’t work. The same is true today for WiFi. Go ahead and charge extra, but DELIVER. Secondly, the hotel needs to accelerate its updating program. We were in the most expensive room in the hotel offers and the chairs had ripped seats. We went to the pool: they had fresh towels, but the chaise lounges were falling apart.
My husband and I visited family in Portland and stayed at Shilo Inn in Beaverton because of the pool. We had our son and grandchildren also staying at hotel. The lobby was very dated with dark wood and shiny brass lighting. This appears to be the first Shilo Inn built in the 1970s without updates. There was a sign stating the dining hall would be open in August but it simply looked like an abandoned dining hall. The giant fireplace must have fabulous in its hay day. The buildings do not have elevators, the stairs up are open, carpet covered, with big gaps of space. Looks like you could easily trip; certainly would not recommend for senior citizen bus tour. The rooms have old fashioned keys, without a security chain and floppy door closure. The sliding glass door security was a pvc pipe, as the locks did not function. The TV was from the 80s but the wifi was relatively fast. Breakfast "buffet" was dreadful. Coffee, cold cereal and milk, muffins from a plastic package. Wait staff continued to come around asking for "voucher" which was turned in to one of them at the door. Clearly there had been some non-guests sneaking in and getting food, not that anyone would really want to do this. The next day, we took the granchildren off grounds to eat. The experience of what once must have been a classy hotel was why I gave it 3 stars; I especially enjoyed the Dean Martin, Frank Sinatra tunes piped into the hallway. Looks like the hotels getting ready to close, as there does seem to be any renovations in the works. I feel sorry for the staff.
We were visiting family in the area and spent a few nights here. This hotel is conveniently located near everything we were interested in. There is a very nice pool and hot tub on the property as well. This hotel is undergoing renovations, but they are very discreet. We never heard any construction noise during our stay. Our room had yet to be renovated, so the decor was a little dated. That said, the room was spacious, clean and comfortable. The bathroom was spacious and everything worked as expected. I found nothing to complain about. Once their renovations are complete, it will simply be that much nicer. They have a cigar bar on the second level, which offers an excellent selection of beers on tap and in bottles, wines and spirits. Theirs is a good happy hour with drink and food specials.
I would expect better from a Shilo property. This place is very worn. Stayed here for a cheaper place than downtown when going to a concert. It's old, dirty and very overpriced for what you get. The little soap on the bathroom sink was nice though. Ample parking, no elevators (if that's important) and just old and stinky. The lobby is the first clue as it smells like a bowling alley. The room was diffficult to access as the key didn't work well -- they use old-school, real keys. Bed was hard and uncomfortable. Shower had a lot of hair strands on the walls. One washcloth had a yellow stain on it. I feel like I needed a shower after staying here. Didn't eat at the restaurant or have the breakfast. I just wanted out of there.
This property is overdue for an update! As a business traveler, power outlets are important - this property had very few and they were hard to access. My room was also poorly lit. Could not sit at the desk and work because it was too dark. The breakfast offering was very thin and the voucher system was annoying. My return to Beaverton will have me staying in another property.
We have stayed here several times in the past 3 years. The rooms in this particular building are really dated and old. Typically the rooms in this building are given to the hospital to offer their patients who need financial assistance due to cancer, and other catastrophic illnesses. We were in that category not too long ago. A few times when we were offered the complimentary rooms we were given a "nicer newer" rooms, so we have seen them! Having said all of this, on this trip we booked a room as we were once again going for medical appointments. We were paying for this on our own, so of course we expected for the price, we would be getting one of the better, nicer rooms. We didn't. The room was in the same building as the "indigent" rooms. The lamp shades were disgusting with dirt, stains etc. there were items left right under the edge of the bed, so obviously vacuuming hadn't been done. The beds didn't seem "fresh" at all. New sheets appeared to be on them, but the blankets we aweful. The tv was an old box tv with bad speakers. The weather on our stay was hot. We asked if the outdoor pool and spa would be available but we were told no, it wasn't seasonably ready yet. I asked a second time as the even came because it was so beautiful out, but was told definitely no. The next morning as we walked to breakfast, we saw towels on the poolside and chairs all around. Clearly the pool had indeed been used the night before. I was mad. Breakfast was a huge disappointment. In the past the free breakfast was wonderful, not the case now. They changed what is available and it's not much. Overall, bad e perience. We won't be spending our money at this Shilo Inn in the future. Many more choices are available at comparable prices.
Needed a nearby dog-friendly place to stay while finishing packing for a move out-of-state. Ground floor room was clean, but the carpet was heavily stained, almost to the point of not wanting to walk around barefoot. My dog had fun checking out all the new scents; used "doggy diapers" to prevent additional marking. Bed was very comfortable, except for the flat sheet used on the bottom; it came untucked during the night. If they know two adults are checking in, they should know additional towels will be needed.
Reviews from Trip Advisor
44% of guests recommend this hotelTotal of 319 reviews