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Shilo Inn Hotel & Suites - Portland/Beaverton

2.5 out of 5.0

Recent guest reviews

SHILO INN HOTEL & SUITES BEAVERTON - OREGON 9900 SW CANYON ROAD PORTLAND, OR 97225 Unprofessional and untrained staff. NO housekeeping service performed Had to fix our toilet ourselves Heater didn't work Ripped up headboards We will NOT be back NOR recommend SHILO INN!

We selected this hotel as it was within our budget and was close to the family activities we were in town for. We stayed in the updated building and it suited our needs perfectly. We dined at the on-site restaurant, Lou's Bar and were pleasantly surprised at the service and quality of the meal.

If you stay here make sure you get the updated building. I originally booked the cheaper room unknowingly and it is extremely out dated. Nothing worked. We requested a refund and they suggested the updated building. They also gave it to me at a discounted rate for any inconvenience. If your not an aminity type of person this would work great.

We joined family and stayed here for 2 nights while we attended the Veg Fest at the convention center. The hotel is older and yet it is comfy enough and is clean and tidy. Some little things are needed such as our chargers fall out of well used electric plugins. The price was good and we were all happy with our stay.

Shilo used to be our favorite place to stay in Beaverton . We used to call it our home away from home. It was dated but clean and the fact that it is so close to Portland made it the perfect place. My husband and I were there last week. Sadly, we will not be back. The room was dirty, the carpet did not lay flat on the floor but had rolled in places that you could trip over. The sheets were very wrinkled, The dining room was all torn up and sectioned off as if there was work going on, but saw no sign of any workmen going anything to it. Breakfast was horrible, they put it in a downstairs room. the bagel, rolls etc were hard, like they have been sitting around for awhile, and some not very good looking hard boiled eggs. We've had continental breakfasts before, but at least they were eatable, not here. I am very sad that this hotel is in such despair, everything from the outside and inside needs attention. I just hope that they will be able to bring it back where it should be. Until then, we will not be back.

The Beaverton Shilo Inn is located on easy to find SW Canyon Road a short drive from downtown Portland, Oregon The property is dated but the staff is very friendly and helpful and the rooms are clean and comfortable. I found the bathroom to be clean and well stocked with soap and shampoo. The TV is an older tube model but there are lots of channels.

Breakfast was awesome! People very nice and friendly. Room very comfortable. Everything was super awesome including Amy the young woman who worked at the breakfast room. Definitely would recommend this place!

Amazing place to stay in Portland! Really cozy and spacious rooms with the opportunity to befriend the Shilo Inn team! Great continental breakfast with the amazing Amy! Absolutely loved being welcomed and helped by her every morning.

I stayed here twice within 10 days. In my first room, the carpets were dirty; there was no clock/radio in the room; after the room was "cleaned", there were no washcloths and no bathmat in the room (they were delivered quickly when I contacted the from desk); the floor in the bathroom was sticky, even after having been cleaned; the ice machine on my floor was broken; when I got ice on a different floor, the ice bucket was leaky; the toilet paper was painfully harsh. Return visit: I could not get a convenient room, even though I had explained my physical limitations when making the reservation and I had been told that they would have a room for me. The front desk clerk was quite cavalier about explaining that there were patrons who needed rooms more than I dd. I had a friend come to carry my luggage to the room.When I got to the room and opened the door, someone else was already in the room. I returned to the front desk and was told I had been given the wrong room. The key (a real key) to my new room also opened the door to the first room. I could not open the patio door. I noticed a "special" lock, and a wooden dowel to keep the patio door locked. This is a safety hazard. BREAKFAST: LOTS of sugar and very little other options. (Good thing I like hardboiled eggs.). The toaster was broken. Rancid orange juice. MUCH worse than when I stayed here in October, 2016. The coffee was very good. There are balconies; but they don't seem very private in some sections of the hotel. I'm not sure what is being remodeled, other than the "closed" restaurant. Hopefully, breakfast will move back to the old system.....though I won't find out because I will never stay there again.

I made a reservation, even paid more for the "remodeled" room. I've stayed in a lot of Shilo Inns and have normally been very pleased. This WAS NOT the case for this property. To advertise and even charge more for a "remodeled" room is at best a stretch of the truth. The ONLY thing that I could tell that was remodeled was some new tile in the bathroom. The room was disgustingly dirty, from the dirty old exhaust fan to the well worn dirty carpet! I talked to another guest and they had to change rooms because the room was too gross. They got another room and although better it too was dirty. Our room had not been vacumed in some parts of the room. The dirt build up along the edge of the room had to be months of collection. The entertainment center was dirty and looked beat up(again not a new piece of furniture or part of a "remodeled" room). The chair at the desk also was dirty and ripped(again not a new piece of furniture or part of a "remodeled" room). We picked one bed over the other because the sheets had not been cleaned even though the bed had been made.There was mold in the bathroom and again the cleaning left much to be desired. The head board was dusty and dirty. In fact I woke up in the middle of the neat with an asthma attack. The filters on the air conditioner were so dirty I couldn't see through them. Overall, Stay away from this deceptive dirt pile.

9900 SW Canyon Rd Beaverton OR

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Shilo Inn Hotel & Suites - Portland/Beaverton places you within a 10-minute drive of popular sights such as Oregon Zoo and Portland State University. This 142-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking. It's also close to Mitchell Park and The Dreamer.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

Shilo Inn Hotel & Suites - Portland/Beaverton's 142 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls and ironing boards.


Property features

At Shilo Inn Hotel & Suites - Portland/Beaverton, guests have access to a fitness center, a spa tub, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Courtyard View

Queen 2 | Sleeps 4

Room, 1 King Bed, Courtyard View

King 1 | Sleeps 3

Standard Room, 1 King Bed

King 1 | Sleeps 3

Executive Suite, 2 Queen Beds (Mini, Remodeled)

Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

44% of guests recommend this hotel

Total of 330 reviews