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DoubleTree by Hilton Hotel Portland

4.0 star property
Hotel with 2 restaurants, near Moda Center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Portland

View from property
Exterior
Seasonal outdoor pool
2 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Gym

Explore the area

View in a map
1000 NE Multnomah Street, Portland, OR, 97232
  • Place, Lloyd Center
    ‪1 min walk‬
  • Place, Oregon Convention Center
    ‪8 min walk‬
  • Place, Moda Center
    ‪12 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(54 reviews)
  • 465 sq ft
  • Sleeps 5
  • 2 Queen Beds

Queen Room

  • Sleeps 3

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 325 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(24 reviews)
  • 465 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking

  • 600 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 935 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Living area | 43-inch flat-screen TV with digital channels, TV, pay movies

Suite, 1 King Bed, Balcony

  • 1150 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 465 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 465 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 935 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 465 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 465 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 465 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

  • 465 sq ft
  • Sleeps 5
  • 2 Queen Beds

Large Two Queen Room

  • Sleeps 5

Larger Two Queen Room with Balcony

  • Sleeps 5

Governor Suite

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 5

Mobility Hearing Accessible King Room with Tub

  • Sleeps 5

Hearing Accessible Two Queen Room

  • Sleeps 5

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 5

Executive Suite

  • Sleeps 4

Mobility Accessible Two Queen Room with Roll in Shower

  • Sleeps 5

Mobility Accessible King Room with Bathtub

  • Sleeps 5

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 5

Large King Room with Balcony

  • Sleeps 5

1 King Presidential Suite With Whirlpool Tub

  • Sleeps 5

Large King Room

  • Sleeps 3

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(57 reviews)
  • 220 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Exterior

Hyatt Regency Portland at the Oregon Convention Center

Northeast Portland
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,567 reviews
$135 nightly
The price is $157
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Total with taxes and fees
Hyatt Regency Portland at the Oregon Convention Center

About the neighborhood

Portland

Located in Northeast Portland, DoubleTree by Hilton Hotel Portland is a leisurely stroll from popular sights such as Moda Center and Oregon Convention Center. This 477-room hotel has conveniences like 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Lloyd Center - 1 min walk - 0.1 miles
  • Oregon Convention Center - 8 min walk - 0.5 miles
  • Moda Center - 12 min walk - 0.7 miles
  • Veterans Memorial Coliseum - 14 min walk - 0.8 miles
  • Tom McCall Waterfront Park - 16 min walk - 0.9 miles

Getting around

  • Lloyd Center-NE 11th Avenue Station - 3 min walk
  • Portland Union Station - 8 min drive
  • Portland International Airport (PDX) - 14 min drive

Restaurants

  • ‪Gather Food & Drink - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Cafe Yumm - ‬5 min walk
  • ‪Qdoba Mexican Eats - ‬5 min walk
  • ‪Captain's Choice - ‬5 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel with 2 restaurants, near Moda Center
At DoubleTree by Hilton Hotel Portland, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 31.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.
43-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Crowne Plaza Portland Downtown Convention Center by IHG
  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,122 reviews
$105 nightly
The price is $122
Dec 24 - Dec 25
Total with taxes and fees
Crowne Plaza Portland Downtown Convention Center by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 31 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 25 for adults and USD 8 to 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Gather Food and Drink
  • Multnomah Grill

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (43 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Built in 1982
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 24 to May 23:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per pet, per night, plus a deposit of USD 75.00 per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Breakage deposit: USD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 14.00 to 25.00 for adults, and USD 8 to 12 for children
  • Self parking fee: USD 31.00 per night (in/out privileges)
  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 31 to August 31.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
Doubletree By Hilton Portland Hotel
DoubleTree Portland
Hilton DoubleTree Portland
Hilton Portland DoubleTree
Portland DoubleTree
Portland DoubleTree Hilton
Portland Hilton DoubleTree
Doubletree By Hilton Portland Hotel Portland
DoubleTree Hilton Portland Hotel
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland Portland
DoubleTree by Hilton Hotel Portland Hotel Portland

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Hotel Portland?

DoubleTree by Hilton Hotel Portland provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Hotel Portland?

As of Dec 15, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Portland on Dec 21, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of DoubleTree by Hilton Hotel Portland?

This hotel is situated in Northeast Portland, just steps from Lloyd Center. You'll also find Moda Center and Veterans Memorial Coliseum less than a mile away.

Is there parking available at DoubleTree by Hilton Hotel Portland?

Yes, parking is offered for USD 31.00 per night with in/out privileges. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Portland include a casino at the property?

No, DoubleTree by Hilton Hotel Portland doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Hotel Portland?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 31 until August 31.

What amenities will couples enjoy at DoubleTree by Hilton Hotel Portland?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and 2 restaurants.

Does DoubleTree by Hilton Hotel Portland have a hot tub?

Yes, this hotel offers private spa tubs in some guestrooms.

Does DoubleTree by Hilton Hotel Portland have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Hotel Portland has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does DoubleTree by Hilton Hotel Portland allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Hotel Portland for a fee of USD 75 per pet, per night. A deposit of USD 75.00 per night is collected.

Are there connecting rooms at DoubleTree by Hilton Hotel Portland?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from DoubleTree by Hilton Hotel Portland?

The closest major airport to DoubleTree by Hilton Hotel Portland is Portland International Airport (PDX), which is 7.6 mi away (14 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton Hotel Portland?

Yes, some guestrooms at DoubleTree by Hilton Hotel Portland offer a balcony and may feature city views.

Does DoubleTree by Hilton Hotel Portland offer wedding services?

Take advantage of the wedding venue at DoubleTree by Hilton Hotel Portland if you plan to say "I do" during your trip.

Reviews

DoubleTree by Hilton Hotel Portland Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 544 out of 1016 reviews
Rating 8 - Good. 215 out of 1016 reviews
Rating 6 - Okay. 130 out of 1016 reviews
Rating 4 - Poor. 67 out of 1016 reviews
Rating 2 - Terrible. 60 out of 1016 reviews

Reviews

2/10 Terrible

Rachael

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We arrived two hours after checkout time and were told there were 0 rooms available. Plenty of other people were in the same situation. We couldn’t check into our room until 12am. Some people just didn’t get a room at all even though they made their reservations in advance!!! I feel bad for all the people who brought their dogs and were unable to attend the concert that night. Even more frustrating, is that they knew this was a problem all day and did not alert or notify anyone. We would have made other arrangements if we had been told. They clearly had a mistake with a website and overbooked. Yes they have us free breakfast but we had to get ready for our concert in their public bathroom…..disgusting. I’d give 0 stars if I could. The individuals who work there were very kind and this is something that was not their fault so I gave 4 stars for that. On top of all of us, our room had black mold on the ceilings and inside the photos in the bathroom. So disgusting. They refused to comp us and when Expedia reached out, they conveniently did not answer back. I will never stay here again! Or any other Hilton. I have never had anything like this happen. As two young women from out of town in Portland, not having a room that we reserved in advance was not only inconvenient but scary. Oh and my car got damaged in their parking garage.
Stayed 1 night in Aug 2025

6/10 Okay

Richelle

Disliked: Amenities
There weren't many places to eat while in Portland so for dining to be so limited at the hotel was extremely difficult. Their weren't many options for vegetarians and vegans either. I will say that the room was a nice size though the bathroom was a little small. I would've expected a lot more consider ing the cost for the room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Seda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 2 nights in Sep 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way nicer than i thought it would be for a quick booking. I will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Trisha

Traveled with family
Liked: Cleanliness, staff & service, amenities
The facility was nice, free warm cookies were perfection! The customer service and housekeeping were both wonderful. We had a family event and the staff helped us connect rooms. The room view was beautiful, but carpets needed a refresh. Overall a good stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Nicole

Liked: Staff & service
The initial room does not match the description or images provided bumy
Stayed 1 night in Sep 2025

10/10 Excellent

Nathaniel

Stayed 4 nights in Sep 2025

8/10 Good

koichi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centralized option with easy access and parking. I stayed here in the early 90’s. The rooms have been updated but the lobby is still the same dark decor. Very clean and kept up, but is in need of an update to make the lobby welcoming and bright.
Stayed 1 night in Aug 2025

8/10 Good

Jackson

It was good
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Aaron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very clean and tidy on arrival. very comfortable beds.front desk and multnomah grille staff were friendly and attentive. only complaint was the lack of a fridge and microwave in the room (this was a first) and breakfast wasn't included with the hotel room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2025

10/10 Excellent

Halem

Stayed 3 nights in Sep 2025

6/10 Okay

Meagan

Stayed 4 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendliest staff in the PNW

This is our second year using Double Tree by Hilton for our Con destination. The staff is remarkably friendly and helpful which drew us back again this year. This is my number one place to stay when I am in Portland.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the central location. The property was clean and the staff were friendly. The breakfast buffet was great and a good deal! The price of the stay can’t be beat!
Stayed 2 nights in Sep 2025

8/10 Good

Luke

Stayed 6 nights in Aug 2025

6/10 Okay

Lee

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
They could not clean our room and we got an attitude when we asked why our room was not clean. We paid full price but did receive the benefit of a hotel vacation with someone to clean our, make bed, etc., should've stayed home. Someone also backed into my car when we were checking in and unloading the luggage. I asked for the video for which I never received a response.
Stayed 3 nights in Aug 2025

6/10 Okay

Fiona, Edmonton

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff at the hotel were beyond friendly, & nice. Especially the cleaning staff. Big thank you to them. Reception always had good intentions & tried their best but didn’t always follow through. I believe they were short staffed & overwhelmed as the hotel likely fully booked. Our shower/tub wouldn’t drain-we showered basically in a shallow pool, I let them know so the next guest wouldn’t deal w/ it- the Manager waived one night. Which was appreciated. Also the bathroom fan and thermostat were not working. And temps with 39 degrees Celsius (triple digits in F) & the evening front staff apologized and he was going to send someone up to check on it & that never happened-unfortunately. The brunch/breakfast was chaos, staff were trying their best and very accommodating but there was no food, no white bread for toast and bowls, plates, syrup etc and I ordered some items off the menu and it took an extra long time and was only an extra egg and cottage cheese and fruit. But the staff made all of the chaos and lack of food less frustrating. The pool needed to be looked after since it was heavily used due to the hot temperatures and used towels were left on tables and the pool needed a skimming to remove bugs. But the pool was a nice addition. Nicely located close to the metro-you can easily cross the River to the district by the boardwalk & yummy restaurants & cafes. Overall the rooms were large (2Q), clean, they need fridges, it’s a good place to stay. & yummy cookies!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star!

Amazing place. Clean and family friendly. Definitely will be staying here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Clean rooms. Parking was a little awkward but I checked in when there was a large wedding reception downstairs.
Stayed 1 night in Aug 2025

6/10 Okay

Rodion

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is nice and clean, but the audacity to charge 29USD/day for parking in addition to regular fees is quite something. Thankfully they at least they gave us a cookie after screwing us over.
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only negative things i have to say is mainly the issue we had was that we couldn’t figure out how to turn the shower head on. it might have just been user error but out of my party of 5 nobody could figure it out lol! and then the fact that parking is $29 a night when we already paid almost $300 for one night you would think parking would be included. other than that the place was amazing. super clean and beautiful! i loved the glass elevators going to the room and the balcony had an amazing view of the city!
Stayed 1 night in Aug 2025

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