The location and price were perfect for my needs. The room was clean.The staff were very helpful and courteous.There was no wifi and the people upstairs were up all night. Sound carried very well.
Neighborhood was very sketchy, hotel was under reconstruction and in our 4 days there we never saw anyone working...not sure if it will get done. Floors in rooms were dirty and stained, bedding showed noticeable wear. The pictures were incredibly misleading with what they show.
I knew that the property was undergoing construction because they posted it on their page, but did not know the extent as there were no photos. The whole experience was abominable. There were vagrants milling around the property. The manager on duty was curt and unwelcoming. The front desk agent next to her was more unfriendly, and tossed our keys onto the counter after we requested another room (first room they gave us - #204 - was designated Non-Smoking, but reeked heavily of smoke, as if a chain smoker had stayed in there). When we told the manager on duty about the heavy smoke smelling room, she said that the maid had just been in there to clean it, but she must not have noticed it, since she is a smoker too. WTH? They gave us another room - #305 - and that had a strong chemical odor and had cigarette ash on the furniture - indicating that it had not been properly cleaned either. After the second room, it became clear clear that we would not be able to stay. My son and I cannot be around cigarette or other strong chemical odors, and we were concerned about the lack of cleanliness of the rooms. My husband asked for a refund of the room rate and pet deposit, since we would not be able to stay, but they refused. We were so disturbed by this experience that we ended up having to drive the many hours back home that same night.
Dirty floors, leaky roof on elevator, old and uncomfortable pillows, air conditioner did not work. This place is going through serious renovations at the moment so I'll give them some slack, but the leaky elevator roof does not get a pass. Only reason they are getting 3 stars is because the cost was low and the front desk employee was very helpful. Do yourself a favor and pay the extra $10 bucks for a nicer nearby hotel.
not bad for a place to stay while on a budget. They had construction going on so I imagine this place will become better later on.
The outside was in disarray due to ongoing construction. The interior was surprisingly nice. However the amenities and staff were awful. Service was beyond slow. My card was charged for the room and incidentals. Plus an extra incidental charge and another unknown charge which was not authorized. When I asked the person at the front desk they told me they only showed two charges in the system, no the four that appeared in my bank account.
The hotel manager was rude. The deposit on the room is $60 not $50 no matter what you tell her was written on the website. The other girl at the front desk was great.
Decent hotel for the price and a good location next to the airport and MAX station. They tried to update the interior of the rooms but the room still smelled pretty bad.
There were stains on table and floor. Can add picture but trying to be nice.
Dirty exteriors, room had a smokey stench, tv was atotal junk. Hot tub was broken. Shady characters hanging around hotel!? Streets and surrounding properties very dirty, with rubbish all over.
The motel is convenient to the airport and was fine. It had a few issues but nothing critical. The breakfast was good.
Very grungie, hookers, you can tell they don't keep up the bedding and cleaning. I didn't even get any sleep it was so uncomfortable... If you want to sleep,in some one else's who knows what..
Poor construction and inconsiderate guests. Very unpleasant.
Perfect spot to spend the night when you have an early flight out and have rented a car from Thrifty! The staff is happy and most helpful on the phone and in person! This is my second time staying there and both times equal in fullness of satisfaction. Note: I travel solo and it was my rest stop for morning flight out of PDX. I did get a wake up call and my room on the 3rd floor was the one right in front of the elevator door. All was quiet and comfortable. I don't think I turned the TV on...just good sleeeep! Room temp did not need heat or cold. Weather was comfortable. Free parking on property! I did not use the wifi, however, I did get my boarding pass printed in the office! Good stay, I will stay again!
No, the motel did not meet our expectations. There was no luggage cart to take luggage to and from our 3rd floor room - they did have an elevator. The phone in the room did not work - and never did get fixed for the 5 days we stayed. Twice I needed to go down & get towels & washcloths as they were not left in the room. The continental breakfast is very limited. We did not spend a lot of time in our room - visiting with our children. The motel was okay, but nothing special.
I don't know know where to begin. Single worst hotel i've ever stayed. If you like dirty, its right up your ally. GROSS!!!!
The hotel staff where very freindly and helpful. Will stay there again next time I'm in Portland.
It was nice and clean. I would recomend this hotel to a friend or family. The hotel is centrally located for business.
After carefully looking at reviews and rating I picked this hotel for my 4 day Portland trip. Upon arrival I discovered that the room I had booked a month earlier hadn't been cleaned, we arrived late evening, and they only had a comparable smoking room for the night. Two of the people in my party had severe asthma and were sick all night/the next day as a result. The next day we were able to move into a new room, but not until early afternoon. The room was never cleaned well and the maintenance staff was constantly leaving cleaning supplies in the room. One night they locked me out of the room and I had to get new keys. Upon checkout they informed me that somebody STOLE MY CREDIT CARD INFORMATION during my stay, but waited until checkout to let me know. All the staff seemed poorly trained and unable to answer any of my questions about the issues with my stay. After all this they did not even offer compensation for any of the issues. Would never return to this hotel or chain of hotels ever again.
Good Stay, Good location, Transportation around the hotel
Located in Parkrose, Econo Lodge at Port of Portland is 1.5 mi (2.4 km) from Cascade Station and within a 10-minute drive of Mall 205. This 36-room motel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served each morning from 6 AM to 9 AM.
The 36 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 25-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include free local calls and safes.
Econo Lodge at Port of Portland features a spa tub, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
The location and price were perfect for my needs. The room was clean.The staff were very helpful and courteous.There was no wifi and the people upstairs were up all night. Sound carried very well.
Neighborhood was very sketchy, hotel was under reconstruction and in our 4 days there we never saw anyone working...not sure if it will get done. Floors in rooms were dirty and stained, bedding showed noticeable wear. The pictures were incredibly misleading with what they show.
I knew that the property was undergoing construction because they posted it on their page, but did not know the extent as there were no photos. The whole experience was abominable. There were vagrants milling around the property. The manager on duty was curt and unwelcoming. The front desk agent next to her was more unfriendly, and tossed our keys onto the counter after we requested another room (first room they gave us - #204 - was designated Non-Smoking, but reeked heavily of smoke, as if a chain smoker had stayed in there). When we told the manager on duty about the heavy smoke smelling room, she said that the maid had just been in there to clean it, but she must not have noticed it, since she is a smoker too. WTH? They gave us another room - #305 - and that had a strong chemical odor and had cigarette ash on the furniture - indicating that it had not been properly cleaned either. After the second room, it became clear clear that we would not be able to stay. My son and I cannot be around cigarette or other strong chemical odors, and we were concerned about the lack of cleanliness of the rooms. My husband asked for a refund of the room rate and pet deposit, since we would not be able to stay, but they refused. We were so disturbed by this experience that we ended up having to drive the many hours back home that same night.
Dirty floors, leaky roof on elevator, old and uncomfortable pillows, air conditioner did not work. This place is going through serious renovations at the moment so I'll give them some slack, but the leaky elevator roof does not get a pass. Only reason they are getting 3 stars is because the cost was low and the front desk employee was very helpful. Do yourself a favor and pay the extra $10 bucks for a nicer nearby hotel.
not bad for a place to stay while on a budget. They had construction going on so I imagine this place will become better later on.
The outside was in disarray due to ongoing construction. The interior was surprisingly nice. However the amenities and staff were awful. Service was beyond slow. My card was charged for the room and incidentals. Plus an extra incidental charge and another unknown charge which was not authorized. When I asked the person at the front desk they told me they only showed two charges in the system, no the four that appeared in my bank account.
The hotel manager was rude. The deposit on the room is $60 not $50 no matter what you tell her was written on the website. The other girl at the front desk was great.
Decent hotel for the price and a good location next to the airport and MAX station. They tried to update the interior of the rooms but the room still smelled pretty bad.
There were stains on table and floor. Can add picture but trying to be nice.
Dirty exteriors, room had a smokey stench, tv was atotal junk. Hot tub was broken. Shady characters hanging around hotel!? Streets and surrounding properties very dirty, with rubbish all over.
I am so sorry you had issues with the wifi. We have had no problems with it but some devices do need extra steps. Also when staying the page that you agree to use of the wifi has to be acknowledged every 24 hours. Did you contact the front desk about the wifi or the people upstairs? The desk is staffed 24 hours to assist our guests with any issues or concerns