4/10 Poor
Ui
Traveled with partner, Traveled with family
Jun 2, 2025
Very close to Old Town in a quieter area right by the river and shoreline park. A good, self service hot breakfast is included but a lot of solicitations for gratuity for??? (We served, refilled and bussed our own)
*No Bell services for your luggage with this Brand *Advertised Bar Closed 1/3 of the time
*Room did NOT come with Advertised King Bed
*Valet MIA while we waited parked in the street - Front Desk let us know we could leave it there but we thought not, against his better judgement. Eventually Night Controller had to park our vehicle as we were still there when she came in for graveyard, still MIA Valet :-(
*Extremely dirty Washer/Dryer in Laundry room. Underwear found in both. Rubber seal for Washer full of gunk, hair and even a bolt. Took video and showed to Mgt. Pics are from Screen shots.
Overall unhappy with our stay and Mgt's position in not offering anything to help right the sub-standard service


Ui
Stayed 3 nights in May 2025