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Recent guest reviews

The location is right next to the river where there is a couple of food spots and a little garden area where you can sit and enjoy the view! Portland is beautiful! As for the hotel, the surrounding area is very safe, the hotel is clean, the staff is responsive. We had a wonderful stay and would definitely stay here again.

Really well done on the service. They strictly enforce covid restrictions. Enjoyed the stay!

The room was very nice. Super clean & tidy. Staff was very nice definitely made us feel welcomed. Definitely would stay there again!

I had reserved a room with a view, I had a view of the apartment complex and street and not of the Willamette River as reserved. There was limited housekeeping staff during my stay and with COVID revised breakfast, a sack breakfast which made Denny's look wonderful.

Close to public transportation one way, close to food and Riverwalk the opposite way. Great view of the bridge and water. Bummed that due to covid the sitting area was closed. We had our electric scooters so it was nice to be close for food and coffee options.

Excellent - clean, caring, great staff - thank you!

Great hotel in a great location. The room was spacious and clean. AnnaAlena at the front desk is incredible! She remembered our name after meeting once. She also gave great restaurant recommendations. The only con was the mattress was a little too firm for my liking.

I guess I didn't read the part in making my reservation that said I would have to pay $42 in parking fees on top of the cost of my stay? Pretty lame. There was a basketball tournament going on for youth boys. They ruled the house. Not listening to people's pleas to quiet down! I was up at 11:45, 12:30, and 1am. Even their coach chuckled at me finally yelling at them to got to bed. Otherwise we had a great stay. My grandson and I enjoyed the poo. The breakfast was great.

The whole hotel it’s great set up! Excellent front desk service

Beautiful facility with nice views of the river. Very clean.

Modern facilities and free breakfast with made to order omelette were nice. Walking distance to the river.

It was nice & friendly Although I got doubled charged

Everything was great. I'd like to have unflavored yogurt as a breakfast choice.

Nice waterfront location . Public transport across the street. Generous breakfast. Did not receive any housecleaning service in the 5 days 4 nights stay despite having informed front desk staff Jasmine.

Bedding aren’t clean and dishes inside dishwasher as well

SW River Drive Portland OR

Hotel highlights

  • Walking distance to Keller Auditorium and Tom McCall Waterfront Park
  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Downtown Portland, Hyatt House Portland/Downtown is a leisurely stroll from popular sights such as Keller Auditorium and Tom McCall Waterfront Park. This 203-room, 3-star hotel has a 24-hour fitness center along with free in-room WiFi and a rooftop terrace.


Dining

Free on-the-go breakfast is served each morning from 7:00 AM to 9:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

The 203 rooms are heated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Built in 2016, the brand new Hyatt House Portland/Downtown features a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 43.00 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Studio Suite, 1 King Bed with Sofa bed (Specialty)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Hyatt House Portland/Downtown

Everyone (26) Couples (8) Family (16)
5
Family Friends

The location is right next to the river where there is a couple of food spots and a little garden area where you can sit and enjoy the view! Portland is beautiful! As for the hotel, the surrounding area is very safe, the hotel is clean, the staff is responsive. We had a wonderful stay and would definitely stay here again.

By on May 5, 2021

4
Family

Really well done on the service. They strictly enforce covid restrictions. Enjoyed the stay!

By on Mar 8, 2021

Review comment responded on Mar 13, 2021

Thank you for your feedback! We are glad you enjoyed your stay!

5
Partner Couples Family

The room was very nice. Super clean & tidy. Staff was very nice definitely made us feel welcomed. Definitely would stay there again!

By on Jan 9, 2021

Review comment responded on Jan 10, 2021

Thank you for your feedback! We appreciate your review!

3
Everyone

By on Oct 27, 2020

Review comment responded on Nov 7, 2020

Thank you for taking the time to review our property. We appreciate your feedback!

3
Business Business

I had reserved a room with a view, I had a view of the apartment complex and street and not of the Willamette River as reserved. There was limited housekeeping staff during my stay and with COVID revised breakfast, a sack breakfast which made Denny's look wonderful.

By , from Seattle on Oct 20, 2020

Review comment responded on Oct 20, 2020

Thank you for taking the time to review our property. We appreciate your feedback!

5
Everyone

By on Sep 20, 2020

Review comment responded on Sep 21, 2020

Thank you for taking time to review our property. We are glad you enjoyed your stay!

4
Partner Couples Family

Close to public transportation one way, close to food and Riverwalk the opposite way. Great view of the bridge and water. Bummed that due to covid the sitting area was closed. We had our electric scooters so it was nice to be close for food and coffee options.

By , from Southern California on Aug 19, 2020

Review comment responded on Sep 7, 2020

Thank you for taking the time to review our property, we appreciate your feedback!

5
Family Family with small children

Excellent - clean, caring, great staff - thank you!

By on Jul 23, 2020

Review comment responded on Sep 7, 2020

Thank you for taking the time to review our property, we appreciate your feedback!

5
Partner Couples

Great hotel in a great location. The room was spacious and clean. AnnaAlena at the front desk is incredible! She remembered our name after meeting once. She also gave great restaurant recommendations. The only con was the mattress was a little too firm for my liking.

By on Feb 17, 2020

Review comment responded on Feb 18, 2020

Thank you for staying with us. We appreciate your feedback.

4
Family

I guess I didn't read the part in making my reservation that said I would have to pay $42 in parking fees on top of the cost of my stay? Pretty lame. There was a basketball tournament going on for youth boys. They ruled the house. Not listening to people's pleas to quiet down! I was up at 11:45, 12:30, and 1am. Even their coach chuckled at me finally yelling at them to got to bed. Otherwise we had a great stay. My grandson and I enjoyed the poo. The breakfast was great.

By on Feb 16, 2020

Review comment responded on Feb 18, 2020

Thank you for staying with us. We appreciate your feedback.

Hyatt House Portland/Downtown

2080 SW River Drive, Portland, OR 97201
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