Fast and easy checkin, friut and cool drink at checkin was nice. Met all our needs with quiet room on a high floor in the hotel.
Great location. Friendly staff. Restaurant on site.
Spacious room, friendly stuff, (Sean at front desk, was excellent, very attentive) great location.
A group of us stayed at Dossier while in Portland for our friend's wedding. Part of the group arrived around noon. I arrived ~3PM hoping to check-in and get ready for the evenings' wedding festivities. We pre-checked in, but we were informed that our room was not ready and that the official check-in time was at 4PM. We came back at 4PM and the room was still not available - our group waited in the lobby until 4:30 and none of the rooms were available; yet, folks that arrived after us were given a room. We ended up changing in the lobby restroom and leaving for the rehearsal without having a room. Part of the group arrived back at 6:30PM prior to the rehearsal dinner to check on the rooms and none were available. This was incredibly disappointing. Our room was also not cleaned the following day while we were away at the wedding for unclear reasons. And another couple in our group ended up needing to switch rooms due to a leaking ceiling. Upon check-out the front desk manager did waive the resort fee for my room; the others in our group (who checked out later in the day) did not get their resort fees waived.
This is a super-nice hotel. The only thing that would make it better is an in-room coffee maker.
Being in the center of downtown was very convenient
Very visible black mold was all over in the walls and corners of the shower booth.
Everyone was super nice and friendly. The hotel was beautiful and was easy to access down town Portland.
great from start to finish- highly recommend. great rooms and great staff.
Front desk folks were disinterested in providing info/services. There was no luggage rack, and when requested they never gave one. The rooms were dark with inadequate lighting
I have stayed in many places but the Dossier is a classic hotel. It represents what all hotel should strive for. There are too many so called hip, botique hotels these days, and they don’t even compare with the Dossier . Style is still alive in 2019 at the Dossier. I will be staying here again .
Rooms were well-appointed, decorated tastefully and felt very much like a fine European hotel with very modern bathroom facilities.
Very welcoming. High quality room. Nice to be able to open window..
They have loaner bikes, the tires were very low and the desk staff too busy, perhaps the valet could hold a pump in his kiosk.
Located in Downtown Portland, Dossier is within a 5-minute walk of Pioneer Courthouse Square and within 15 minutes of other popular attractions like Arlene Schnitzer Concert Hall. This 205-room, 4.5-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 1:00 PM.
The 205 rooms have an array of amenities, including free newspapers, laptop-compatible safes, and phones. 42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. In-room massages are available, and other amenities include ironing boards and desks.
Dossier features a 24-hour fitness center, free WiFi in public areas, and a conference center. Valet parking is available for USD 45.00 per night, and there's also limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, free use of bicycles, and free newspapers.
Fast and easy checkin, friut and cool drink at checkin was nice. Met all our needs with quiet room on a high floor in the hotel.
Thank you for the top score!
Great location. Friendly staff. Restaurant on site.
Thank you for calling out our friendly staff Josie, it is a high pride point for us!
Spacious room, friendly stuff, (Sean at front desk, was excellent, very attentive) great location.
Thank you for mentioning Sean, he is a valued part of the team! Proud to see he made an impact on your stay.
A group of us stayed at Dossier while in Portland for our friend's wedding. Part of the group arrived around noon. I arrived ~3PM hoping to check-in and get ready for the evenings' wedding festivities. We pre-checked in, but we were informed that our room was not ready and that the official check-in time was at 4PM. We came back at 4PM and the room was still not available - our group waited in the lobby until 4:30 and none of the rooms were available; yet, folks that arrived after us were given a room. We ended up changing in the lobby restroom and leaving for the rehearsal without having a room. Part of the group arrived back at 6:30PM prior to the rehearsal dinner to check on the rooms and none were available. This was incredibly disappointing. Our room was also not cleaned the following day while we were away at the wedding for unclear reasons. And another couple in our group ended up needing to switch rooms due to a leaking ceiling. Upon check-out the front desk manager did waive the resort fee for my room; the others in our group (who checked out later in the day) did not get their resort fees waived.
A couple of mishaps for sure, and looks like a busy weekend stay. Sincere apologies and thank you for sharing. We will work to improve the services from your feedback!
This is a super-nice hotel. The only thing that would make it better is an in-room coffee maker.
Definitely noted Shira, something we are actually working on for 2020, a Portland proper in room coffee experience!
Being in the center of downtown was very convenient
We like to think so! Thank you for noticing, we appreciate the shoutout!
Thank you for the kind review!
Very visible black mold was all over in the walls and corners of the shower booth.
Definitely not something we want our guests to experience. Thank you for letting us know and apologies on behalf of the hotel.
Everyone was super nice and friendly. The hotel was beautiful and was easy to access down town Portland.
Wonderful review and so proud to see the staff standout in this one. Thank you!
Lovely review and thank you for the praise. Hope to have you back soon!