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Courtyard by Marriott Portland City Center

3.5 out of 5.0
Overview Reviews Amenities & Policies
550 SW Oak Street, Portland, OR
1-844-663-2269
4.2
out of 5
"Good!"
See all 172 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Family
  • Friends

Recent guest reviews

Great location in the middle of town, right on bus line. The room was small - the age of the original building doesn't allow for big spacious rooms I think. The shower was disgusingly dirty. Soap scum dried on the base that I could write "Wash me" in. Mold around base. This was brought up with management and hopefully has been addressed. The attached restaurant was really good and make a great martini.

friendly staff, good location. breakfast available next door was nice too.

Convient location. However, definitely overpriced for what you get. Room for 4 people did not have enough towels. There was hair stuck to the wall in the shower when we got there. The biggest issue is that there is no parking for this hotel. We parked in a lot a block away and walked, so we could pay $30 vs. $44 for overnight parking. We had to carry all our bags down the street, which is doable but annoying. And the deck we parked in was locked the next morning, meaning we had to call for help getting the gate opened. I think if you pay for an expensive hotel, parking should not be price gouged and this inconvienent.

Bathroom was not cleaned properly. Beds were extremely uncomfortable

This is my first time that even purified water i need to pay....Its different in other hotel....

Location and room size and furnishings. Had a nice dining and sitting area with coffee &tea.

The location of the hotel was in a convenient spot in downtown portland. Everything about the room way great besides the strong odor that came from the cleaning products. The hotel staff were great and held on to our luggage after we checked out until our flight arrived

Loved the pillows. Amazing happy staff. Slept through the night as if I were in my own comfy bed.

Nice, secure hotel, but Portland itself is an awful, awful, awful place.

More amenities would have been nice for the price, such as a microwave, a bath tub & continental breakfast. Also, I asked for more wash clothes to be delivered to my room and never got them, so I had to go down to the front desk for them. Staff was friendly and diverse.

I would recommend this hotel to anyone looking for a great place to stay in Portland. The staff is friendly and helpful, the rooms are clean and comfortable, and it was affordable and in a great location in the city. We truly enjoyed our stay!

Modern, spacious room with nice city views. Easy to get to, we took the light rail from the airport and only had to walk a couple blocks to the hotel. Centrally located, walking distance to many downtown attractions.

Hotel was great. Friendly staff and great location.

hotel is nice and on central Portland, but parking was full due to eclipse. Valet only told us to park in open lot in a questionable area that is unattended. We found smart park Portland to be reasonable price and secure and monitored.

SW Oak Street Portland OR

Hotel highlights

  • Walking distance to Pioneer Courthouse Square and Tom McCall Waterfront Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown Portland, Courtyard by Marriott Portland City Center is within a 5-minute walk of Pioneer Courthouse Square and within 15 minutes of other popular attractions like Tom McCall Waterfront Park. This 256-room, 3.5-star hotel has a 24-hour fitness center along with free in-room WiFi and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 1:00 PM.


Rooms

A 43-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free newspapers.


Property features

Renovated in 2016, Courtyard by Marriott Portland City Center offers a 24-hour fitness center, free WiFi in public areas, and a conference center. Valet parking is offered for USD 45 per day. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 2
$119* Per night/room Nov 1 - Nov 2

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Courtyard by Marriott Portland City Center

Everyone (21) Couples (67) Business (21) Family (23) Friends (23) Other (19)
4
Partner Couples Business Business Travelers

Great location in the middle of town, right on bus line. The room was small - the age of the original building doesn't allow for big spacious rooms I think. The shower was disgusingly dirty. Soap scum dried on the base that I could write "Wash me" in. Mold around base. This was brought up with management and hopefully has been addressed. The attached restaurant was really good and make a great martini.

By on Aug 29, 2019

Review comment responded on Sep 26, 2019

Thank you so much for sharing your feedback with us. We are very disappointed that your shower was not cleaned to our high standards and have worked with our housekeeping team to ensure this does not occur in the future. We appreciate you bringing this to our attention during your stay. We hope you plan a future trip to downtown Portland and that we can welcome you back. Dave Murray General Manager

5
Everyone

By on Aug 6, 2019

Review comment responded on Aug 6, 2019

We very much appreciate you high rating and hope to welcome you back in the very near future. Dave Murray General Manager

4
Everyone

By on Jun 23, 2019

Review comment responded on Jun 24, 2019

We appreciate the feedback. Dave Murray General Manager

5
Business Business Travelers

friendly staff, good location. breakfast available next door was nice too.

By on Jun 19, 2019

Review comment responded on Jun 24, 2019

Thank you for the 5 Star rating and the great feedback. Dave Murray General Manager

3
Families Families

Convient location. However, definitely overpriced for what you get. Room for 4 people did not have enough towels. There was hair stuck to the wall in the shower when we got there. The biggest issue is that there is no parking for this hotel. We parked in a lot a block away and walked, so we could pay $30 vs. $44 for overnight parking. We had to carry all our bags down the street, which is doable but annoying. And the deck we parked in was locked the next morning, meaning we had to call for help getting the gate opened. I think if you pay for an expensive hotel, parking should not be price gouged and this inconvienent.

By on Jun 16, 2019

Review comment responded on Jun 17, 2019

Thank you very much for your feedback. Although our valet parking is slightly more expensive than the nearby self parking garages, guest enjoy the added convenience of dropping off and picking up their vehicles at the hotels from door. Thank you again for your candid feedback. Dave Murray General Manager

5
Everyone

By on Jun 16, 2019

Review comment responded on Jun 17, 2019

We very much appreciate your 5 Star review. Hope you will visit with us again soon. Dave Murray General Manager

3
Families

Bathroom was not cleaned properly. Beds were extremely uncomfortable

By on Jun 1, 2019

Review comment responded on Jun 13, 2019

I am sorry you had a disappointing experience at our hotel. Thank you for sharing your feedback so that we can address these issues. Dave Murray General Manager

2
Families

This is my first time that even purified water i need to pay....Its different in other hotel....

By on May 7, 2019

Review comment responded on Jun 13, 2019

Thank you for sharing your feedback with us. Dave Murray General Manager

5
Everyone

By on May 4, 2019

Review comment responded on Jun 13, 2019

Thank you for your great feedback. Dave Murray General Manager

5
Partner Couples Families

Location and room size and furnishings. Had a nice dining and sitting area with coffee &tea.

By on Apr 30, 2019

Review comment responded on Jun 13, 2019

Thank you so much for your nice comments. We hope you will return to downtown Portland again soon. Dave Murray General Manager

Courtyard by Marriott Portland City Center

550 SW Oak Street, Portland, OR 97204
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