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Recent guest reviews

The staff here is great. The woman who checked us in was truly friendly and helpful. I have nothing negative to say about this stay. No complaints, very happy.

No maid service unless you called for it then you had to be gone for a long period of time. There were no resupply of coffee soap, towels unless you specifically call for them and then you either had to go to the front desk or they would drop off the supplies at your door. There was a charge of $8 A day for car parking which was new and was not known at time of reservation.

Location, and that the hotel as so many public meeting spots

It was clean, but the front desk was horrible, she was refusing my credit and debit card because they were worned down, the paint was going away by the strip but everything was visible, and she had me sit there for half an hr, and she did the same with another costumer that end up leaving.

Hotel, staff and overall was awesome. Their was only 1 hitch to our stay here was when Housekeeping staff forgot to clean our room on 1 day. Had to call front desk for someone to bring fresh towels and empty our trash.

Nice included breakfast. Pool and hot tub. Room has kitchenette.

We needed to be close to the Portland Airport and we were looking for a reasonably priced place to stay. This is was it. The hotel is designed for those who need a home away from home near the airport but it is also great for those who need a place for just one night. It is hard to find and get to, but that is because it is right beside a Max connection -- all the better. It was clean and comfortable and we would stay here again. It was a very pleasant surprise.

Not at Cascades MAX Station as advertised, but at Mt Hood road. But literally step out the door,

Quick checkin, big room, and train stops right out front. Would recommend for anyine needing to stay in area.

Half of the staff of kind and courteous I was a great help for what went where we needed to go and where we're going to the max train was right outside the door I got us all around Portland of a very comforting place very nice place an excellent place to stay and the price was very good

Great location! The staff was Excellent also it's near shopping and public transportation

This hotel is in the perfect location, close to my very favorite shopping area, Cascade Station. The room was huge and equipped with every amenity for comfort. I've never stayed at a Residence Inn before, but I'll be back!

I have stayed at this Residence Inn before, however this time there was something lacking in the overall experience, which first started with the check in clerk who seemed perturbed that I had used a travel site to reserve my room and he was having a hard time finding the reservation. For a place near the airport, it would be nice to offer an early bird breakfast for those needing to depart early (6:30 breakfast was useless when needed to be at airport by 5:00) It was an ok stay...value could be better.

As a business traveler I am a simple fellow but this hotel is darn nice. I willmostlikely always stay right here every time I come back to Portland. Nice places to eat are not near though... have to drive aways for that.

CLEAN, COURTEOUS AND COMFORTABLE - VERY FRIENDLY. MANAGER IS VERY ATTENTIVE. STAFF WAS EAGER TO PLEASE AND HELPFUL WITH TRANSPORTATION SUGGESTIONS.

NE Cascades Pkwy Portland OR

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Located within a leisurely stroll of Cascade Station, Residence Inn Portland Airport at Cascade Station is within a 10-minute drive of Concordia University. This 3-star hotel has 124 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Entertain your taste buds with bite to eat at the onsite restaurant, or chat with other guests at the free manager's reception.


Rooms

All 124 accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect LCD TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free weekday newspapers are also standard.


Property features

Guests of Residence Inn Portland Airport at Cascade Station have access to an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 8.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 1 Bedroom, Non Smoking, Fireplace

1 King Bed | Sleeps 3

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 5

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Residence Inn Portland Airport at Cascade Station

Everyone (7) Business (5) Couples (1) Family (2)
5
Friends

The staff here is great. The woman who checked us in was truly friendly and helpful. I have nothing negative to say about this stay. No complaints, very happy.

By on Mar 19, 2021

5
Everyone

By on Dec 22, 2020

Review comment responded on Dec 22, 2020

Dear Lindsey, we appreciate you taking the time to leave your five-star rating regarding your visit to Residence Inn Portland Airport at Cascade Station. Thank you for being our guest, and we hope to have a chance to serve you again in the future. Sincerely, Mario Moreno, General Manager

2
Everyone

No maid service unless you called for it then you had to be gone for a long period of time. There were no resupply of coffee soap, towels unless you specifically call for them and then you either had to go to the front desk or they would drop off the supplies at your door. There was a charge of $8 A day for car parking which was new and was not known at time of reservation.

By on May 4, 2020

Review comment responded on May 5, 2020

Dear Guest, thank you for choosing our hotel for your stay. We certainly understand the frustrations and challenges that are coming along with recent events. We are doing everything we can to keep things as normal as possible; however, we are genuinely sorry for the housekeeping service issues you experienced during your visit. We have shared your concerns with our team to ensure these are not repeated. Please know that what you experienced is not typical, and we would love for you to give us another opportunity to provide you with the seamless stay you deserve on your next visit to the area. Sincerely, Mario Moreno, General Manager

5
Family Friends

Location, and that the hotel as so many public meeting spots

By on Mar 12, 2019

Review comment responded on Mar 13, 2019

Dear Guest, we are thrilled you had a great experience at the Residence Inn Portland Airport at Cascade Station. It is nice knowing our fantastic location worked well for you. We appreciate your business and hope to see you again soon. Sincerely, Joshua C. General Manager

2
Everyone

It was clean, but the front desk was horrible, she was refusing my credit and debit card because they were worned down, the paint was going away by the strip but everything was visible, and she had me sit there for half an hr, and she did the same with another costumer that end up leaving.

By on Jan 28, 2019

Review comment responded on Jan 30, 2019

Dear Guest, please accept our apologies for the issue you experienced at our front desk. We have service training in place for our associates, so we are sorry this was not handled correctly. We are taking measures to ensure the complete satisfaction of our valued guests going forward. We hope you will give us a chance to regain your trust on a return visit to our city. Sincerely, Joshua C. General Manager

5

perfect pick

Everyone

Hotel, staff and overall was awesome. Their was only 1 hitch to our stay here was when Housekeeping staff forgot to clean our room on 1 day. Had to call front desk for someone to bring fresh towels and empty our trash.

By on Feb 6, 2018

Review comment responded on Feb 7, 2018

Dear Guest, thanks so much for confirming to other travelers what a great choice we are! It’s a pleasure knowing you had an enjoyable time at Residence Inn Portland Airport at Cascade Station. We value your feedback and will use it to ensure that our housekeeping team are more consistent with their service levels. We hope you will make us your home away from home whenever your travels bring you back this way! Sincerely, Joshua C. General Manager

5

free airport shuttle

Everyone

Nice included breakfast. Pool and hot tub. Room has kitchenette.

By , from Chicago on Dec 21, 2017

Review comment responded on Dec 22, 2017

Dear Anne, thank you for being our guest and for letting us know how much you enjoyed your stay, especially our complimentary breakfast. We appreciate your comments about our heated indoor saltwater swimming pool. We hope to have the pleasure of welcoming you back the next time your travels bring you to Portland. Sincerely, Joshua C. General Manager

5

best place to stay near the airport.

Everyone

We needed to be close to the Portland Airport and we were looking for a reasonably priced place to stay. This is was it. The hotel is designed for those who need a home away from home near the airport but it is also great for those who need a place for just one night. It is hard to find and get to, but that is because it is right beside a Max connection -- all the better. It was clean and comfortable and we would stay here again. It was a very pleasant surprise.

By , from Oregon on Dec 4, 2017

Review comment responded on Dec 7, 2017

Dear Guest, thank you for sharing your wonderful experience at Residence Inn Portland Airport at Cascade Station. We are delighted to know you not only enjoyed our well-maintained property and convenient location but also found us to be a great value. It was our pleasure hosting you, and we look forward to your return visit soon. Sincerely, Joshua C. General Manager

4
Everyone

Not at Cascades MAX Station as advertised, but at Mt Hood road. But literally step out the door,

By on Jun 28, 2017

5

great stay

Family

Quick checkin, big room, and train stops right out front. Would recommend for anyine needing to stay in area.

By on May 26, 2015

Residence Inn Portland Airport at Cascade Station

9301 NE Cascades Pkwy, Portland, OR 97220
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