The Nines, a Luxury Collection Hotel, Portland

Thoroughly enjoyable. Fantastic staff, helpful and conscientious. Really comfy room....the Bee Kind line of shampoos smells fantastic. The Urban Farmer restaurant has the most amazing food! And their staff are wonderful and thoughtful.

1. the room is not ready when we arrived ( says ready before 4 pm and we got there 5:18) 2 checked me in with a wrong room , corrected afterward. 3 gave 60 credits and let me have some drink at the bar for their lateness. I spent 36 dollors there and still charged anyway. 4 two calls and one week have passed since check out. no replies from hotel. no updated bills. i m still being charged extra money. 5 definitely not recommended for staying for their services.

We can't wait to stay here again. Best hotel experience of my life.

We loved the recently updated spacious rooms. We had dinner at the "Departure" restaurant on the 15th floor and it was delicious. The hotel concierge was very helpful in making reservations and pointing out areas of interest downtown Portland.

Hotels are convenient to shopping centers in some great restaurants. I'm surprised the bed was not properly made.

SUCH a gorgeous hotel! Right in the heart of downtown Portland. You're on the Max line, the street car is 2 blocks away, and they have 2 of the best restaurants ive ever been to RIGHT IN THE HOTEL! We had everything we needed for a bachelorette weekend right at our fingertips!

Incredible location in Downtown Portland. Great Rooftop Bar.

Guven the price I would have expected a few more nicer amenities (i.e. Robes)

Great location attentive staff. The food was great and we hated to leave. Shopping is a close walk as well as the riverfront for walking or jogging. Good spot for business or pleasure

The best hotel I have ever stayed in and ive stayed around the world.

Center of everything in Portland. Walked to shopping, restaurants, bars and work.

Staff was great. Location was great... but.... The room keys, also needed for the elevators, would deactivate multiple times. All of the guest and staff seamed to be aware of this. The rooms were really small. The beds were really really hard.

Enjoyable experience overall great staff and location Try to get room overlooking street side rather then the view of restaurant

The hotel is extremely modern and classy. Though the lobby and entrance is not as grand, the hotel itself is definitely 5-stars in terms of service and accommodation.

very stylish hotel in great central portland location

Hotel portion was great, but don't try the hotel bar. Rude staff and he sneezed into our drinks and pretended it didn't happen.

Only one bad thing-It was really loud. We could hear the restaurant and we had really loud neighbors at 2:00am. I will go back and try an outside viewing room. The location is perfect.

One of the best hotels I have ever stayed at in my life. Beautiful lobby, and wonderful concierge service. I highly recommend the Nines.

We stayed on a Saturday night to celebrate my husbands birthday, and we were not impressed. The reviews were outstanding, but we were very disappointed. When we arrived, there was not signage in the front room, nor anyone standing behind the desk, which turned out to be the bell boys desk. The room was full of smoke, I am assuming from the clubbers lingering in the front room. Finally, someone came out and told me I had to go all the way to the 8th floor for the hotel lobby. When we checked in the front desk girl was completely obilivious, and had no idea what she was doing. As she was checking us in, she asked for our mailing address, which is a suburb of Portland. She then proceeded to let me know that if we were in town to see some sights they have a concierge for that. She sent us back down to the 7th floor for our room, but failed to tell us anything about the hotel, where anything was in the hotel, or the fact that you need your key card to use the elevator. Once we traveled all the way down to the first floor again, with a bunch of annoyingly drunk patrons, we figured that out ourselves. The 7th floor is poorly laid out and there is little to no signage telling us where the rooms were. When we found our room, disappointment again. The room was not very clean, including the disgusting chaise lounge in front of the window, covered in what I would assume is other hotel patrons hotel fun. GROSS. The view was awful, which I had paid extra for, and the bed was just 'eh'. Nothing special. We wanted to watch some TV, and found that you could turn it on to 1 station, but when you changed the channel the whole tv froze, and you had to turn it all off to start over. Ridiculous. The bathroom sink could only do 'hot' water, and so when I needed a drink it was either hot water from the tap, or expensive bottled from the hotel. Then next morning, we had ordered room service. The food itself was good, nothing to complain about, except the price. For two people, pancakes, eggs, sausage, toast and coffee: $83.00. Im sorry, but it wasn't THAT good for breakfast. This hotel cost over $300 for one night, and supposedly is the best in Portland. I felt cheated out of my $300+. Next time I'll be staying at the other chain - and get my points for it too!