This is one of the BEST hotels I’ve ever stayed. Rooms are huge, clean, and the beds are comfy!! Need something? The staff were amazing and helpful on must see places. LGBTQ and pet friendly. Hotel is situated on the corner of SW Broadway and SW Harvey Milk. Pacific Crust Pizza connect to the hotel. Walking distance to coffee shops and small restaurants. Parking is across the street.
Not good .no breakfast .no bussines room
I didnt like that there was a hair left in our coffee cups in the room and was not replaced after giving staffing notice of it.
The decor was pleasant. Bad is the area around it has limited everything due to riots and social violence. No fault to the hotel, but it affexts the rating. The hotel needs a bar to offer its residents.
The staff was incredible in helping us with all of our needs, from delivering a microwave to our room to giving night live and restaurant recommendations. The location is downtown and the only downside was some things in the middle of the city were shut down due to COVID and/or protests. The staff was so kind and the hotel had amazing artwork and and vibe. Would definitely recommend.
Staff was exceptional. Helped with a room issue without any issues.
Amazing art, great beer, and awesome location. You definitely feel like you are in Portland as soon as you arrive
This luxury hotel charges an "amenities fee." When asked, staff stated that this was for the included gym, 1 free beer and restaurants located in the hotel. All of which are expected amenities for a hotel of this caliber. In fact, it appears to be a way to give the appearance of lower nightly rates. I did not appreciate this deception.
The property itself the room staff are all wonderful. I am extremely disappointed to be charged an amenities fee. I chose this place because of the good price I got on Orbitz, and then To have other charges tacked on when I got there was insulting. Further, the amenities fee was supposedly for things Ike artisanal beers in the lobby, but the tap was not functioning so that didn’t even come through. Orbitz has done this to me before on a trip to Las Vegas where I was given surprise extra fees once and arrived. It really is causing me to reevaluate whether I’ll book hotels through Orbitz
This hotel is an older property updated and is good for business travels. Wifi was acceptable, the restaurant has good food and the staff was very helpful. Location is convenient.
Great decor, clean, easy check in and check out with friendly knowledgeable staff.
Friendly and helpful staff. Clean & well maintained room. Short walk to Pearl district is a plus.
Located in Downtown Portland, Hotel Lucia is within a 5-minute walk of Powell's City of Books and within 15 minutes of other popular attractions like Pioneer Place. The 127 rooms at this 4-star hotel include iPod docks, refrigerators, and coffee makers.
For a nice break, mingle with other guests at the free daily manager's reception.
Guests can expect free WiFi and 42-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. IPod docks, refrigerators, and coffee makers are other standard amenities. Housekeeping is available on request.
Hotel Lucia features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 50 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this boutique hotel include free use of bicycles, a porter/bellhop, and wedding services.
This is one of the BEST hotels I’ve ever stayed. Rooms are huge, clean, and the beds are comfy!! Need something? The staff were amazing and helpful on must see places. LGBTQ and pet friendly. Hotel is situated on the corner of SW Broadway and SW Harvey Milk. Pacific Crust Pizza connect to the hotel. Walking distance to coffee shops and small restaurants. Parking is across the street.
Not good .no breakfast .no bussines room
We apologise that your stay was not satisfactory. We are always striving to improve our hotel and guest experience. Please let us know if there's anything we can do to rectify the situation.
I didnt like that there was a hair left in our coffee cups in the room and was not replaced after giving staffing notice of it.
Hi Celina, thank you so much for reviewing our hotel. We're incredibly sorry to hear about your experience, and have refunded you your full guest amenity fee. Please let us know if there's anything else we can do to make this up to you.
The decor was pleasant. Bad is the area around it has limited everything due to riots and social violence. No fault to the hotel, but it affexts the rating. The hotel needs a bar to offer its residents.
Thank you so much for the feedback. We are working on getting the bar up and running but unfortunately due to the pandemic, our restaurants closed and we are still looking for someone to fill the space! Hopefully next time you visit, we will have that available to you.
Thank you so much for taking the time to review our hotel! We appreciate your feedback and hope you stay with us again!
Thank you so much for taking the time to review our team! We appreciate your feedback.
The staff was incredible in helping us with all of our needs, from delivering a microwave to our room to giving night live and restaurant recommendations. The location is downtown and the only downside was some things in the middle of the city were shut down due to COVID and/or protests. The staff was so kind and the hotel had amazing artwork and and vibe. Would definitely recommend.
Thank you for the review! We're happy to have such a robust collection of private artwork, and even happier to have such an engaging and attentive team of hospitality rockstars. You're right-- there's so much within walking distance. Plenty of opportunities to experience the City of Roses. We look forward to welcoming you back to Portland!
Staff was exceptional. Helped with a room issue without any issues.
Happy hear you enjoyed your stay and our team was accommodating! We hope to see you again!
Thanks for taking the time to review our team. We're happy that you enjoyed your stay with us. Please do come back soon.
Hi Gina, we cannot thank you enough for this review! It means the world to us you loved your stay with us this much and that our staff could make you feel comfortable and welcome. We're looking forward to your next visit!