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The Hotel Zags Portland

4.0 out of 5.0

Recent guest reviews

Boutique aspect. Service at the bar in the restaurant.

This was a great hotel that is located in the heart of downtown withing walking distance to everything. The decor is fantastic, and the restaurant is wonderful. I would definitely stay here again.

Good staff for sure, very helpful on everything...

Good location, great staff, beautiful facility. Unfortunately lost a few points because my room kept getting very hot after the sun set. It seems the AC is on an automatic timer, shutting off overnight, meaning I would wake up in a pool of sweat. Getting ready in the morning it was as hot as 79 degrees Fahrenheit. I was advised that all I could do was open a window.

Need coffee in the lobby but other than that it was a nice place to stay. Parking was a little pricey but it always is downtown.

Very convenient to Oregon Convention Center and he rest of downtown. Interesting gathering rooms - one indoor with seats and a pool table, and outside seating with gas fireplaces. Nice double bed room with unobtrusive but well laid out and maintained bathroom (I liked the large dispensers in the shower that obviated playing with small shampoo bottles, etc.) The only issue was that it was hard to tell if the restaurant was actually open the weekday mid-morning I was there, as there wasn't anyone seemingly there.

Great location, super clean with great staff. Nice and quiet in the room and valet team were excellent as well when vehicle was needed.

we got charged $200 in “amenity fees” including a $24 daily fee for stocking the “honor bar”, which after changing rooms realized each honor bar was different, and the sliding doors for the bathroom don’t close all the way so there is a half inch gap that you can look right in and see people doing their business. Valet of $42 a night is absurd even for Portland. I won’t be staying or recommending this place in the future

They were remodeling the front entrance but other than that all the staff were friendly and accomadating.

Offsite pool was really disappointing. I wish it had been made clear from the beginning of booking that the pool is at a 24hr fitness a block away.

Hidden fees, was charged more than I was lead on to when I initially booked. Otherwise, great stay.

Great hotel in good location downtown. Beds really comfortable. I booked with a special that gave complimentary valet. That was my deciding factor to book. The hotel doesn’t have a pool or hot tub. They do give you a pass to the 24 hour fitness across the street. Did not eat at the restaurant it it was packed the night we arrived. Pretty quiet rooms too. Only real complaint was that we were on the 3rd floor and somebody above us must have had kids. It sounded like they were running races in the room for two hours! It woke us up. Hotel also gave us $15 to use in the mini bar. Very happy with our stay overall. Would definitely stay again.

Hotel Modera is always a treat! Always welcoming, always fresh and Nel Centro perfect for breakfast.

There was a high frequency constant squeak in the room and throughout, I surmise it had to do with HVAC fans or something like that. It wasn't loud, but irritating, I had to use earplugs. The "amenity fee" you're required to pay once you arrive was a disappointment--I prefer transparent charges and fees up front at the point of booking. Otherwise beautiful hotel and a great restaurant.

Great location- nice accommodations! Good value for sure.

Convenient, great restaurant and patio. Public parking across the street.

515 Southwest Clay St Portland OR

Hotel highlights

  • Walking distance to Keller Auditorium and Portland State University
  • Free WiFi in public areas
  • Onsite dining
  • Fitness center

Located in Downtown Portland, The Hotel Zags Portland is within a 10-minute walk of popular sights such as Portland State University and Arlene Schnitzer Concert Hall. This 4-star hotel has 174 rooms and welcomes guests with a restaurant, a fitness center, and a 24-hour business center.


Dining

Enjoy a bite to eat at Nel Centro, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.


Rooms

An LCD TV comes with digital channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, a sofa bed, and a refrigerator.


Property features

Guests of The Hotel Zags Portland enjoy a fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 42.00 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this boutique hotel include a 24-hour business center, free use of bicycles, and a computer station.

Room options

Junior Room, 1 King Bed (City)

King 1 | Sleeps 2

Premier Room, 2 Queen Beds

Queen 2 | Sleeps 4

Executive Room, 1 King Bed (City)

King 1 | Sleeps 2

Premier Suite

King 1 | Sleeps 4

Guest reviews for The Hotel Zags Portland

Everyone (68) Couples (103) Business (39) Family (22) Other (30) Friends (18)
5
Everyone

Boutique aspect. Service at the bar in the restaurant.

By on Jul 29, 2019

Review comment responded on Jul 29, 2019

Thank you for the 5 out of 5. We're glad you enjoyed the restaurant.

5
Everyone

By on Jul 16, 2019

Review comment responded on Jul 16, 2019

Thank you for the review.

5
Everyone

This was a great hotel that is located in the heart of downtown withing walking distance to everything. The decor is fantastic, and the restaurant is wonderful. I would definitely stay here again.

By on Jul 1, 2019

Review comment responded on Jul 2, 2019

Thank you so much for the amazing review and for staying with us! We hope to see you back soon

5
Partner Couples

Good staff for sure, very helpful on everything...

By on Jun 18, 2019

Review comment responded on Jun 18, 2019

Thank you very much for staying with us and for recognizing our team. They all work very hard and we are glad to hear you enjoyed their service. See you back soon!

4
Business Business Travelers

Good location, great staff, beautiful facility. Unfortunately lost a few points because my room kept getting very hot after the sun set. It seems the AC is on an automatic timer, shutting off overnight, meaning I would wake up in a pool of sweat. Getting ready in the morning it was as hot as 79 degrees Fahrenheit. I was advised that all I could do was open a window.

By on Jun 3, 2019

Review comment responded on Jun 8, 2019

Thank you for your honest review. I will share this feedback with our engineering team and we hope you will return to visit again!

1
Everyone

By on May 31, 2019

Review comment responded on Jun 2, 2019

Our sincerest apologies your experience was anything less than perfect. We will address this with our team.

4
Partner Couples Friends

Need coffee in the lobby but other than that it was a nice place to stay. Parking was a little pricey but it always is downtown.

By on May 16, 2019

Review comment responded on May 20, 2019

Thank you for your candid feedback. We are working on adding coffee service in the lobby, so the next time you are back we will have that for you! We'd love to earn that final point from you soon

4
Business Business Travelers

Very convenient to Oregon Convention Center and he rest of downtown. Interesting gathering rooms - one indoor with seats and a pool table, and outside seating with gas fireplaces. Nice double bed room with unobtrusive but well laid out and maintained bathroom (I liked the large dispensers in the shower that obviated playing with small shampoo bottles, etc.) The only issue was that it was hard to tell if the restaurant was actually open the weekday mid-morning I was there, as there wasn't anyone seemingly there.

By on May 10, 2019

Review comment responded on May 20, 2019

Thank you for your candid review. We appreciate you giving so much detail, but more so for staying with us. The restaurant is a separate business, but they definitely were open. I will pass along this feedback to their GM. Come see us again soon!

5
Friends

Great location, super clean with great staff. Nice and quiet in the room and valet team were excellent as well when vehicle was needed.

By on Apr 15, 2019

Review comment responded on May 20, 2019

Thank you for the rating and for staying with us! Come back to visit us again soon :)

5
Everyone

By on Apr 1, 2019

Review comment responded on Apr 7, 2019

Thank you for the wonderful rating! We loved having you here and hope to see you back soon

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.