No where on the website did it say that the property is under construction! Or the the whole pool area is closed! Pool is right next to the breakfast area and it’s very dusty!!
Breakfast was WONDERFUL.
I like how close it was to the shopping plaza, was a little scared of homeless people
Very clean with a great breakfast..easy highway access!
The hotel was clean, comfortable beds, friendly staff and great breakfast! I would stay here again.
Pretty trees, quiet rooms
Beds comfortable. Nice pool. Great breakfast - lots of choices and a cool pancake maker.
Overall this property was great. It was away from all the busy traffic of downtown but was also convinently located in the Jantzen beach center which had numerous shops and restaurants within walking distance. The building itself was clean and friendly. Staff at the front desk were polite. We didn’t require any other attention. The only thing that I noticed was that there was a leftover coffee pod in the machine that wasn’t discarded, it is also in the airport’s flight path so we did hear planes fly over a couple of times. The family above us also let their child run back and forth constantly during the day which was fine but it started around the early morning. But definitely recommend this place to others. We enjoyed it even on a spur of the moment trip.
Clean rooms, great shower, comfortable beds. Great place to stay!
Clean and spacious room and friendly staff. I'll definitely visit here again.
Nice stay after we moved rooms. They are having some electrical issues.
I usually have good experience with Holiday Inns. Not this one though. Our room had ants. Lots of them. My daughter got bitten some which was concerning. While we were dealing with them, front desk and housekeeping bothered us (despite do-not-disturb) to ask what time we were leaving. This was at 10 AM while the checkout time was noon.
To be totally honest we stayed at this Holiday Inn because our usual place was not available. Now this Holiday Inn will become our new place. It's a little out of the way, but well worth the drive. We had a very comfortable and clean room and happy with all the staff we had contact with. Highly recommend this location.
the room I was put in was at the end of the hall next to the stair case and door. Not only did I hear people coming in and out all night and stomping up the stairs I also heard the people above me as if they were in my room :-/
The stay was great, comfy beds, big TV, close to the mall down the street. The staff was pretty good overall, they were helpful when needed. We had a few encounters with rude neighbors and a barking dog in a room next to us, but overall enjoyed the stay. Main downfall is location, the hotel is off the beaten path and not on the water like other hotels in the area. Unfortunately, when we left the hotel, we came to find a good sized dent in our car. The morning of our last day, there was lawn maintenance out and when we drove up our car they looked at us and knew they did something wrong. We could not figure out what they were looking at. It was not until later in the day we found out why. There is a golfball sized dent in our car from the maintenance guy. After calling and talking with the staff and GM, no luck getting it fixed. The GM called us liars and told us that the description of the maintenance guy didn't fit with anyone he knew, telling us that the hat we told him the guy was wearing just couldn't be because the maintence guy, as the GM said, doesn't wear a hat, (LIKE THAT IS ANY KIND OF AN ARGUMENT.) So, overall, the hotel is nice and clean, but be prepared to leave with a dent in your car.
We really were impressed, both the afternoon desk staff, and the lady keeping the breakfast supplied and clean were amazing. We had usually stayed at the best western at janzen beach, The holiday inn was so much better, comfortable, inviting, friendly, great breakfast, with eggs, pancakes, bisquits, sausage gravy, sausage, bacon, cereals, fruit, etc. And, blanket on bed covered by sheet, so that one does not touch anything previously used. Across the street from RV park if u have someone staying there
Friendly folks but room could use a bit work for cleanliness.
Located in North Portland, Holiday Inn Express Hotel & Suites Portland-Jantzen Beach, an IHG Hotel is adjacent to Jantzen Beach Center with other popular attractions like Interstate Bridge within a couple of miles (3 km). This 74-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Portland and also close to Waterfront Park and Waterfront Renaissance Trail Vancouver.
Free on-the-go breakfast is served each morning from 6:30 AM to 9:00 AM.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free weekday newspapers are also available.
Guests staying at Holiday Inn Express Hotel & Suites Portland-Jantzen Beach, an IHG Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, conference space, and a business center.
No where on the website did it say that the property is under construction! Or the the whole pool area is closed! Pool is right next to the breakfast area and it’s very dusty!!
Breakfast was WONDERFUL.
Andrea thank you for the comments about the breakfast. That made my attendants day when she read this!
I like how close it was to the shopping plaza, was a little scared of homeless people
Thank you for the review Veronica. We love the tax free shopping just next door. Thanks for mentioning it for our future guest.
Very clean with a great breakfast..easy highway access!
Eric, Thank you for the awesome review!
The hotel was clean, comfortable beds, friendly staff and great breakfast! I would stay here again.
Thank you for the feedback, we take great pride in the cleanliness of the hotel. It's great to you hear you enjoyed all parts of you stay.
Thank you,
Pretty trees, quiet rooms
Thank you for your review, It's great to heat you love our beautiful landscaping!
Beds comfortable. Nice pool. Great breakfast - lots of choices and a cool pancake maker.
Thank you so much for taking the time to review us here at the Holiday Inn Express in Jantzen Beach. We take reviews like yours seriously as it helps us reflect on what would make the guest experience more enjoyable and comfortable.I would like to apologize for the experience that you have had while staying with us. We've put up notices on major sites in regards to our construction and pool closure. If you were not able to see this, however, I will make sure to go over our websites to make sure that this notice is posted for any future guests to see. We strive to ensure guest comfort during all stays. My apologies for this standard not being met during your time with us. If you have any further concerns, please do not hesitate to reach out to me directly.