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Recent guest reviews

On airport property was great. It was quiet and convenient to dining and shopping.

Very nice and clean would definitely stay again thanks

Very convenient location near airport. Great bar and food service.

The hotel is nice and I have stayed here before when traveling. The staff was very nice. The room had a few issues though. Shower didn’t drain and closet door was falling off it’s track. Beds were very comfortable.

Arrived at 3am. Convenient shuttle ride to hotel and a quiet, comfortable nights sleep.

We stayed only one night awaiting a very early morning flight, but our short experience was excellent! Each staff member that we encountered was friendly, SMILED, and were very helpful! They each seemed to enjoy their work. This may be strange, but we appreciated the bathroom space as it allowed both of us to get ready at the same time; important when getting up very early to get to the airport on time. Thank you.

Checking in was good, friendly. The room appeared clean, however they wanted a $3,00 charge for a bottle of water sitting in the room. The beds were hard & uncomfortable. Room service stopped at 10:00 because of the remodel, so we had to venture out to find something to eat. Very little choice at 10:00 at night in the area. Worst part was a fire and health hazard - tried to plug something into the wall. The socket pulled out of the wall and started sparking. Their contractor messed up that one. Shorted out the lights and electrical. Needed to plug in my machine for medical purposes so we waited untiil 1:30 am for them to bring an extension cord. We were credited some off our room in the morning, but I would not recommend taking the chance until they can assure everything is working correctly.

I never had a barking dog down the hall before. I was shocked that a dog (not a service dog) would be allowed in a Sheraton hotel The shuttle service to the airport was wonderful. The commode in my bathroom could use a good scrub!

No Sky cap to help w/ luggage. No wherlchair Ice machine out of order Mattresses very cheap uncomfortable Sheets thin & don't fit mattress

Hotel is going through a remodel so Im sure the condition will be restored and also be more comfortable! But the reason to stay here is the staff, the whole staff! True smiles, a helpful and sincere attitude. Thanks!

No hot water for shower or anything else. Very discouraging when you look forward to a hot shower.

Very nice hotel. Very convenient by the airport.

everything was fine. nice desk staff. clean room. we didn't use other parts of the hotel. nice sleep, early shuttle ride. scheduled departure from pdx was at 0605.

Dirty rooms, old hotel, unacceptable- we asked to get a refund and the manager would not refund so we can go to another hotel very frustrating

This is an older hotel in desperate need of some updating. It is an average 2 star hotel. It is nice that they accommodate pets but the first room they put us in had 9 different stains in the carpet and didn't smell very good. They did move is to a room without stains, and it smelled ok, but it was much smaller. Overall an ok hotel, just priced pretty high for what you get.

linens for bed and towels are nice. half the tv channels (the ones listed as available) do not work. very small room.

The room was broken-down. The bathroom's dark. The curtains don't work. Bedside light is out, which I reported but no new bulb ever showed up. Temperature control in the room is unbearably loud and ineffective. Never again.

We were just staying for one night, we went to eugene and we had to catch a flight the next day so just for one day and night but the hotel was awesome, extra clean, near the airport and very comfortable.

NE Airport Way Portland OR

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Cascade Station is within a mile (2 km) of Sheraton Portland Airport Hotel, and other popular sites like Portland Air National Guard Base are within a couple of miles (3 km). This 215-room, 3.5-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

All 215 rooms feature coffee makers, free weekday newspapers, and safes. 27-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

Guests staying at Sheraton Portland Airport Hotel enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 15.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Club Suite, 1 Bedroom, Business Lounge Access

1 King Bed | Sleeps 4

Club Room, 2 Double Beds, Business Lounge Access

2 Double Beds | Sleeps 4

Club Suite, 1 Bedroom, Business Lounge Access

1 King Bed | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Sheraton Portland Airport Hotel

Everyone (17) Couples (6) Business (5) Family (5) Other (2) Friends (1)
4
Everyone

By on May 3, 2020

Review comment responded on May 4, 2020

Thank you for your scoring! Please do reach out if there was anything we could've done to make your stay more enjoyable.

5
Family Family

On airport property was great. It was quiet and convenient to dining and shopping.

By on Dec 10, 2019

Review comment responded on Dec 17, 2019

Thanks for staying with us. We sincerely appreciate your recent stay with us and we look forward to welcoming you back in the near future.

5
Everyone

By on Dec 12, 2018

Review comment responded on Dec 29, 2018

Thanks for staying with us. We appreciate your feedback!

5
Everyone

Very nice and clean would definitely stay again thanks

By on Oct 28, 2018

Review comment responded on Nov 25, 2018

Thank you for choosing the Sheraton Portland Airport. I have shared your feedback with the appropriate team members! Warm Regards, Dion Oden

5
Everyone

Very convenient location near airport. Great bar and food service.

By on Sep 24, 2018

4
Everyone

The hotel is nice and I have stayed here before when traveling. The staff was very nice. The room had a few issues though. Shower didn’t drain and closet door was falling off it’s track. Beds were very comfortable.

By , from Washington state on Sep 22, 2018

4
Everyone

Arrived at 3am. Convenient shuttle ride to hotel and a quiet, comfortable nights sleep.

By on Jul 13, 2018

5
Everyone

We stayed only one night awaiting a very early morning flight, but our short experience was excellent! Each staff member that we encountered was friendly, SMILED, and were very helpful! They each seemed to enjoy their work. This may be strange, but we appreciated the bathroom space as it allowed both of us to get ready at the same time; important when getting up very early to get to the airport on time. Thank you.

By on Jul 2, 2018

Review comment responded on Jul 3, 2018

Thank you for the awesome comments! We are so glad that you enjoyed your stay at the Sheraton Portland and we look forward to seeing you again in the future!

2

needs improvement

Everyone

Checking in was good, friendly. The room appeared clean, however they wanted a $3,00 charge for a bottle of water sitting in the room. The beds were hard & uncomfortable. Room service stopped at 10:00 because of the remodel, so we had to venture out to find something to eat. Very little choice at 10:00 at night in the area. Worst part was a fire and health hazard - tried to plug something into the wall. The socket pulled out of the wall and started sparking. Their contractor messed up that one. Shorted out the lights and electrical. Needed to plug in my machine for medical purposes so we waited untiil 1:30 am for them to bring an extension cord. We were credited some off our room in the morning, but I would not recommend taking the chance until they can assure everything is working correctly.

By , from Tacoma, WA on Aug 27, 2017

4

barking dog?

Everyone

I never had a barking dog down the hall before. I was shocked that a dog (not a service dog) would be allowed in a Sheraton hotel The shuttle service to the airport was wonderful. The commode in my bathroom could use a good scrub!

By , from Virginia on Jul 31, 2017

Sheraton Portland Airport Hotel

8235 NE Airport Way, Portland, OR 97220
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