The hotel was beautiful, and very impressive. The staff was wonderful. However the room I stayed in had several issues. The doorstopper was broken and jammed into the wall, the shower knob was lose and would constantly fall off, and there was some sort of mystery liquid splatter all over the ceiling. As far as amenities go, they shut down the pool and hot tub for maintenance on a Friday evening. Which seems like terrible timing to me. I left the hotel and came back just before midnight. I figured I'd finally get to relax a little bit in the hot tub. So I got all ready and made my way down there only to discover that the hot tub was shut off and the water was cold. Even though the sign stated that it was open til midnight. So that was disappointing. For a 4 star hotel, at the price I paid, I expected more.
Nice big room is clean and they have excellent breakfast in the morning
Did not like that there was no shopping area . Not even one general store.
My husband and I came here for our little mini honeymoon. The staff was super friendly and welcoming. We were given the top floor for our stay and got a view of the airport runway. Even though it was by the airport, the hotel was extremely quiet. You barely noticed the airplanes. We had such a wonderful time. We truly did not want to leave.
I only stayed one night but I had room service. The person who delivered my meal was very friendly and very nice. The front desk personnel was really great as well they made me feel welcomed.
Very nice staff and facilties. However, snacks provided at happy hour need imrovement.
The property is very well laid out with a large Atrium in the center. Food service is good as well.
Great hotel for a family of five. Staff was friendly and helpful! Pool uses salt vs chlorine which was a huge bonus for our asthmatic child - he was able to play and have fun in the pool without an attack!
The parking is excellent and the lobby area is wonderful. The breakfast is very good and the happy hour bar food, and beverage selection is also a good value.
Located within a mile (2 km) of Cascade Station, Embassy Suites Portland Airport is within 3 miles (5 km) of Grotto. This 3.5-star hotel has 251 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Start your day off right with a free cooked-to-order breakfast offered each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.
All 251 accommodations afford space to spread out with a separate bedroom and sitting areas. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.
Guests staying at Embassy Suites Portland Airport enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 16 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include WiFi in public areas, conference space, and a 24-hour business center.
The hotel was beautiful, and very impressive. The staff was wonderful. However the room I stayed in had several issues. The doorstopper was broken and jammed into the wall, the shower knob was lose and would constantly fall off, and there was some sort of mystery liquid splatter all over the ceiling. As far as amenities go, they shut down the pool and hot tub for maintenance on a Friday evening. Which seems like terrible timing to me. I left the hotel and came back just before midnight. I figured I'd finally get to relax a little bit in the hot tub. So I got all ready and made my way down there only to discover that the hot tub was shut off and the water was cold. Even though the sign stated that it was open til midnight. So that was disappointing. For a 4 star hotel, at the price I paid, I expected more.
Nice big room is clean and they have excellent breakfast in the morning
I am so glad to hear that you enjoyed your suite. We do have the best hotel breakfast. Such selection. It was a pleasure having you as our guest. We hope to see you again soon. Safe travels.
Thank you so much for your generous review. It was a pleasure having you as our guest. We hope to see you again soon. Safe Travels
Thank you so much for your generous review. It was a pleasure having you as our guest. We hope to see you again soon. Safe Travels
Thank you so much for your generous review. It was a pleasure having you as our guest. We hope to see you again soon. Safe Travels
Did not like that there was no shopping area . Not even one general store.
My husband and I came here for our little mini honeymoon. The staff was super friendly and welcoming. We were given the top floor for our stay and got a view of the airport runway. Even though it was by the airport, the hotel was extremely quiet. You barely noticed the airplanes. We had such a wonderful time. We truly did not want to leave.
Thank you so much for your kind and generous review. I am pleased to hear that you and your husband chose to stay with us during your getaway. It was a pleasure having you as our guest. Please come see us again. Safe Travels.
I only stayed one night but I had room service. The person who delivered my meal was very friendly and very nice. The front desk personnel was really great as well they made me feel welcomed.
Very nice staff and facilties. However, snacks provided at happy hour need imrovement.
Thank you so much for your honest and generous review. I am so sorry to hear that you had a less than stellar stay. The maintenance issues that you experienced are not up to Hilton standards. I want to thank you for bringing them to my attention. I will be sure to pass this on to our maintenance staff. I do hope that you will consider staying with us in future.