Gym was good. Shuttle service was excellent!
So noisy room from planes to guy next door snoring! Will not stay here again
Fantastic friendly people work at Embassy.
Everyone was really nice and even fun! My kids and I were tired from a full day of travel and at almost midnight the shuttle driver and front desk staff were quick about getting us to our hotel and room which I really appreciate. The breakfast was awesome, we had an everything omelette and pancakes. A prefect start to another travel day!
We decided to stay at the Embassy suites because they provided shuttle transportation to the airport which was our decided factor. The hotel itself was very nice. Our room had a view of Mt. Hood which was awesome and the room was very spacious. Happy hour was from 5:30-6:30. We did have dinner at the hotel restaurant, food was decent. Would definitely stay here again.
These guys are awesome!! So friendly, polite, and helpful. The pool was cool and refreshing but not cold. The breakfast was full and delicious. The rooms are large, clean, and comfy. The waterfall and streams with fishies in the lobby were fun, and they even let the kids feed the fishies. The water noise made for a great hotel ambiance. The airplane views from the side were really neat, and you could hear them landing and taking off so you could look out the window in time, but they weren't annoying and obnoxious. This is a place id be happy to stay again.
I was double charged. Neither the hotel or Orbitz is willing to fix the error. I would highly recommend using a different service than Orbitz and staying at a different hotel all together. What a joke!
Didn’t like that I had to pay for parking
Room had an odor! Wasnt clean and the furniture was in bad shape! Sofa and chair you sit and would sink! Very worn! Have always preferred embassy suites wherever we go this was a horrible experience! We felt itchy during and after our stay! Couldnt pay me to stay here again!!
This should really be called a pet motel where they allow people. The carpets were dirty in the room. On the second night we were there, two pitbulls got out of their room, owners could not be found, and in the middle of the night started barking and roaming the third floor. Many guests were awoken and on the decks because we couldn’t sleep. The police were called and finally they subdued the dogs. The barking and aggressive behavior only made all the other dogs in the building wake up. It was a zoo. The hotel did not compensate us for that night, even though we were there 3 nights. Aweful. Just aweful. If you have a pet, go there. You’ll have lots of company.
This place is very beautiful and peaceful
Shuttle service
staff were very welcoming. This was my first time staying at the embassy suites and I enjoyed my stay here.
It was the perfect spot for a Portland overnight layover!
Nice hotel. Comfortable bed. Ample parking. Would stay again.
I’m a big fan of Embassy suites. I try to stay at they every chance I get.
We always stay at Embassy Suites. They had good covid measures in place and we felt safe. The beds as usual were very comfy. We were in Portland for a wedding so we weren’t at the hotel a lot but it was a good stay.
The younger gal that checked us in at the front desk was super helpful and polite. Mary (also front desk) kept on giving us a hard time. I had to go downstairs 3 times for her to "activate" my card to at the end say "any room service personnel" can open the room for you. She didn't give us our complimentary water bottles and while "helping me" either.
Located within a mile (2 km) of Cascade Station, Embassy Suites Portland Airport is within 3 miles (5 km) of Columbia River. This 3.5-star hotel has 251 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free breakfast is included with your stay and is served each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.
All 251 accommodations afford space to spread out with a separate bedroom and sitting areas. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.
Guests staying at Embassy Suites Portland Airport enjoy an indoor pool, a 24-hour gym, and WiFi in public areas. If you drive, self parking is USD 16 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-out.
Gym was good. Shuttle service was excellent!
So noisy room from planes to guy next door snoring! Will not stay here again
Dear J, I’m sorry to hear that noise pollution kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Matt Dalrymple General Manager
Fantastic friendly people work at Embassy.
Dear Clint, Thank you for your review and recommendation of our wonderful staff. I’m pleased to hear that our staff’s excellence in service made for a truly fantastic experience. We have a great team comprised of dedicated associates that genuinely care about providing each guest with an exceptional stay. I’ll be certain to pass along your compliments. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Matt Dalrymple General Manager
Everyone was really nice and even fun! My kids and I were tired from a full day of travel and at almost midnight the shuttle driver and front desk staff were quick about getting us to our hotel and room which I really appreciate. The breakfast was awesome, we had an everything omelette and pancakes. A prefect start to another travel day!
Dear Anonymous, What a wonderful review! The staff works hard to try and provide every guest with an experience just like the one you shared with us and other travelers. We humbly thank you for staying with us and for recommending our hotel. We look forward to your family's next visit. Best, Matt Dalrymple General Manager
We decided to stay at the Embassy suites because they provided shuttle transportation to the airport which was our decided factor. The hotel itself was very nice. Our room had a view of Mt. Hood which was awesome and the room was very spacious. Happy hour was from 5:30-6:30. We did have dinner at the hotel restaurant, food was decent. Would definitely stay here again.
Dear Anonymous, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our great location and ample amenities. Thank you for staying with us and we look forward to seeing you again. Best, Matt Dalrymple General Manager
These guys are awesome!! So friendly, polite, and helpful. The pool was cool and refreshing but not cold. The breakfast was full and delicious. The rooms are large, clean, and comfy. The waterfall and streams with fishies in the lobby were fun, and they even let the kids feed the fishies. The water noise made for a great hotel ambiance. The airplane views from the side were really neat, and you could hear them landing and taking off so you could look out the window in time, but they weren't annoying and obnoxious. This is a place id be happy to stay again.
Dear Anonymous, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Matt Dalrymple General Manager
Dear Anonymous, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Matt Dalrymple General Manager
I was double charged. Neither the hotel or Orbitz is willing to fix the error. I would highly recommend using a different service than Orbitz and staying at a different hotel all together. What a joke!
Dear Anonymous, Thank you for taking the time to share your review. Upon check-in a credit card is required for room, tax & incidentals; an authorization occurs to be sure funds are available, but the card is not charged. The balance of this authorization is released upon your departure. I’m sorry that this was not effectively communicated and for any frustration caused. Again, on behalf of the staff and management - I offer our apologies. Sincerely, Matt Dalrymple General Manager
Didn’t like that I had to pay for parking
Dear Anonymous, Thank you for sharing your experience. Your review, which highlights successes and one area for improvement, serves as encouragement towards achieving our goal of providing the best accommodations and service. Your feedback is welcomed and appreciated as we work towards being your hotel of choice in the area. Best, Matt Dalrymple General Manager
Room had an odor! Wasnt clean and the furniture was in bad shape! Sofa and chair you sit and would sink! Very worn! Have always preferred embassy suites wherever we go this was a horrible experience! We felt itchy during and after our stay! Couldnt pay me to stay here again!!
Dear Anonymous, I’m sorry that our accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages improvement for future stays. Thank you for taking the time to share your review with us. Sincerely, Matt Dalrymple General Manager
Dear Ann, I can't thank you enough for writing and sharing this review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travelers know of the exceptional experience you had with us. Best, Matt Dalrymple General Manager